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15 Jun 2025
Sunday
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16 Jun 2025
Monday
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2 Adults - 0 Child
1 room

The Lodge at Chaa Creek
9.8

Exceptional

48 Guest reviews

9.8
Exceptional
48 Verified Reviews
Read all reviews
Cleanliness9.8/10
Service9.8/10
Comfort9.4/10
Condition9.6/10
Neighborhood10/10
Quality10/10
Value10/10
Amenities9.8/10

77 Burns Ave, San Ignacio, Belize. See map

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
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Hotel Description

Located in San Ignacio, The Lodge at Chaa Creek is on the riverwalk, within a 10-minute drive of Xunantunich Mayan Ruins and Belize Botanical Gardens. This family-friendly hotel is 5.5 mi (8.8 km) from Cahal Pech Mayan Ruins and 6.1 mi (9.7 km) from San Ignacio Market. Make yourself at home in one of the 28 individually decorated guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Hotel policies

No elevators

Professional property host/manager

Property does not require health documentation at check-in

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: 11:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-out is available

Important information

You need to know
  • Pool access available from 8 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Airport shuttle fee: BZD 310 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Spa

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Coffee/tea in common areas

Hiking/biking trails nearby

Garden

Free breakfast

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Picnic area

Front desk (limited hours)

Business center

Full-service spa

Spa treatment room(s)

Wedding services

Pool umbrellas

Wheelchair accessible parking

Braille or raised signage

Area shuttle (surcharge)

Number of restaurants - 1

Number of meeting rooms - 1

RV, bus, truck parking

Number of outdoor pools - 1

Number of hot tubs - 1

Conference center

Parking (limited spaces)

Free self parking

Computer station

Number of bars/lounges - 1

Pool sun loungers

Free long-term parking

Terrace

Babysitting or childcare (surcharge)

Supervised childcare/activities (surcharge)

Water dispenser

Mosquito nets

Couples/private dining

Private picnics

Proposal/romance packages available

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Wheelchairs available on site

Hotel reviews

9.8
Exceptional48 Verified Reviews
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Cleanliness9.8/10
Service9.8/10
Comfort9.4/10
Condition9.6/10
Neighborhood10/10
Quality10/10
Value10/10
Amenities9.8/10
10/10
Exceptional
Hilary, 08 Mar 2025
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Every staff member treated the customers like royalty. They were so friendly and welcoming. The property was breathtaking. A great spot for respite and relaxation. My mom and I went on the horseback ride. Highly recommend as it was very reasonable and an actual "in jungle" adventure. The guide was so funny and provided a memory to last a lifetime

10/10
Exceptional
Hilary, 03 Mar 2025
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The staff was so nice and exceptional in every department. The lodge was beautiful, the grounds were breathtaking. Definately worth the experience!

10/10
Exceptional
archana, 16 Feb 2025
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Beautiful property and we loved our stay. All the staff is very attentive and friendly. They treat you as their family.

10/10
Exceptional
Thomas, 15 Jan 2025
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It is an amazing property with the most incredible staff and owners. Delicious food. It truly was a gift to spend 2 days in the jungle with adventure and relaxation.

10/10
Exceptional
Henry, 26 Jul 2024
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Great place to stay, loved the butterfly farm and little museum. Staff were really helpful and would love to come back and stay there again.

10/10
Exceptional
Larry, 26 May 2024
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It was beautiful and the adventures they supplied were amazing. We enjoyed everything and everyone. Can not recommend this place enough.

10/10
Exceptional
joseph, 27 Apr 2024
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Food was great

10/10
Exceptional
Hilario, 22 Apr 2024
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This was an amazing property in the middle of the jungle. The staff was beyond incredible!

10/10
Exceptional
Amy, 03 Mar 2024
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Chaa Creek is magical. The property is incredible, staff were amazing, food was exceptional, activities fantastic and well organized, and a legitimate eco lodge. Very unique experience. And family friendly for all ages.

10/10
Exceptional
MANJUNATH, 03 Dec 2023
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Excellent place, great restaurant at the hotel.

10/10
Exceptional
Courtenay, 26 Nov 2023
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Beautiful and expansive property with a lot to do and offer. The staff are friendly, attentive, and helpful. Food and drinks were great. The property is surrounded by nature so naturally bugs are present. Overall great place to stay!

10/10
Exceptional
David, 26 Oct 2023
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Perfect birthday getaway!

Nature outside our room, delicious dinners, interesting guests, a delightful tour of the butterfly farm, and a fabulous cooking class, our visit was first rate!

10/10
Exceptional
Serren, 05 Aug 2023
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Definitely bring bug spray. No complaint everything was excellent. Food was delicious, people were friendly, service was great ! We have enjoyed it very much. Thank you chaa creek!!

10/10
Exceptional
Eric, 14 Jul 2023
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Fantastic property and wonderful staff

10/10
Exceptional
kwangjae, 23 Apr 2022
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Top notch jungle resort bangalo

10/10
Exceptional
jonathon, 28 Jul 2021
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Highly recommended

Fantastic. An oasis of luxury in a tropical forest. The grounds are amazing - like staying in a botanical garden. Staff was very friendly and helpful. All meals at the on-site restaurant were excellent. Pool is fantastic. Only drawback is no air conditioning. It does cool off just a little by late at night, but the humidity is real. During the day, jumping in the pool is a great way to cool off. Well located for day excursions to nearby Mayan ruins including Xunantunich and the must-do ATM cave.

10/10
Exceptional
Verified traveler, 29 Jun 2021
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10 out of 10

Fantastic stay at The Lodge at Chaa Creek. The team couldn't have been friendlier and more accommodating. Each person we interacted with was genuine, thoughtful, and was passionate about Belize! I recommend everyone book the cooking class through the hotel.

10/10
Exceptional
Jeanine, 15 Mar 2020
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Amazing place!

Amazing diversity of activities, knowledgeable staff of guides and naturalists. Even the bartenders were amazing and welcoming. Top notch place!

10/10
Exceptional
Dede, 12 Mar 2020
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Terrific place but not all rooms have ac.

8/10
Excellent
Breeze, 21 Feb 2020
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Very well run, comfortable jungle lodge. Beautiful property, and accomodations.Very friendly staff, terrific bar and breakfast. Lunch/Dinner food isn't very appetizing and requires improvement and refinement given the incredible access to fresh ingredients. It was disappointing, and even moreso compared to how excellent everything else was. Unfortunately, due to the remoteness, we had to eat there.it was our only option.

6/10
Fair
PDoris, 22 Jan 2020
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The property is amazing; the food is excellent. Everyone is superfriendly. The beds were mildewed and no amount oc changing sheets or disinfectant could change this. Onsite guides were mixed - some were excellent; others were average. There si a lot to do right n the property , and the property os beautiful. Not impressed by their lack of concern tot he mildew issue. Yes, they tried to correct it but never followed up to make sure we were ok (which we were not) - we were going to extend our stay but decided not to.

10/10
Exceptional
Verified traveler, 19 Jan 2020
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Extraordinarily beautiful setting and wonderful staff.

10/10
Exceptional
Michael, 07 Jan 2020
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Worth every penny!!! Stay here.

From the second we arrived to even after we left, Chaa Creek exceeded all expectations and had the best service of any place we’ve traveled. The staff is SO attentive and thinks of things before you do. We arrived to fresh sorrel drink and then we got all our tours (Tikal and ATM Cave day trips, horseback riding to organic farm, sunset canoeing, birdwatching, medicinal trail hike and more) settled for rates better than the other hotels in the area. We stayed at a nearby hotel on our last night in San Ignacio bcs Chaa was booked and they even arranged flights for us and picked us up from that hotel to drive us to the airport, even though we were staying elsewhere! At dinner in the evenings, they’d find us to make sure we knew the time and info of the next day’s tours. We HIGHLY recommend this place, great for families and couples alike. Worth every single penny. Food was fantastic and accommodations were beautiful, too. Woke up to toucans and howler monkeys and started our day in a hammock. We recommend taking a small plane to get here via Tropic Air, the airstrip is so close and it’s beautiful to see the country from the sky. Thank you to all the staff who made this experience exceptional, we will be telling our stories of Chaa Creek for years to come.

10/10
Exceptional
Rachael, 20 Oct 2019
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Spectacular in every way!

This place is heaven on earth! Absolutely spectacular! The service, the views, the tours, the accommodations are beyond belief. Every meal was astounding! The chef has a gift. I cannot say enough how unbelievably amazing this place is. The people and service are fabulous. I hope I will have the opportunity to return someday.

10/10
Exceptional
Verified traveler, 23 Apr 2019
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Amazing property. Lots to do & see. Great for a family traveling with young children.

10/10
Exceptional
Nishith, 18 Apr 2019
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Magical Place!

A great experience at a really fantastic resort. It's a beautiful place, full of amazing things to do, from the river canoeing and innertubing, to hiking, to cave tubing, to Mayan ruins, to our favorite - horseback riding. It's a bucket-list kind of place, in our family's opinion, and we will be going back!

10/10
Exceptional
John, 19 Jan 2019
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Hotel was GREAT!!!!! Do know it’s a 20 min $30 taxi each way to get into town

10/10
Exceptional
Julie, 23 Nov 2018
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Five stars - excellent food,location, service and overall experience.

10/10
Exceptional
Verified traveler, 05 Jun 2017
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Beautiful. Birding, butterflies, rainforest medicine trail, canoeing, swim in river or pool and dekicious breakfast. No AC but was able to hear music of the jungle

10/10
Exceptional
Buff, 19 Apr 2017
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Jungle Experience!

Best Hotel we saw in Belize. Located in Jungle highlands with an incredible property. Unspoiled Jungle with crazy monkeys, lots of wild birds and creatures, i am not sure what they were!

10/10
Exceptional
Verified traveler, 30 Aug 2016
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Natural Wonderland

Staff was great!

10/10
Exceptional
Verified traveler, 23 Aug 2016
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Highlight of our trip!

We stayed at Chaa Creek based upon online reviews, but no amount of praise can do this place justice. Spacious and clean rooms, immaculate grounds, awesome staff, meals that we can't stop talking about (menu changes daily and everything is prepared fresh), plus activities galore. We stayed in a garden suite (reserved a cottage but upgraded?) and were most impressed by the comfort and size of the room. The pool was a great welcome home after a hot day out and about. Note: No air conditioning, but not a problem. Evenings were cool. We definitely will return, and Chaa Creek will be a central part of our vacation plan.

6/10
Fair
Ryan, 13 Apr 2016
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It was fine, but we won't be back

I would rate this a solid 3.5 stars. It's annoying because all of the things to make it 4.5 stars would be easy to do. It started with me inquiring as to why there weren't any reusable water bottles in our room like the little brochure in the room said there should be. I was told that since I was on a 25% discounted rate, I didn't get water bottles. Ok...I guess I'll buy them. I was prepared for the gift shop to charge me $20 per water bottle or something. $4. So I spend $4k at this place and they go through the hassle of not giving us water bottles to save $8. The kicker is, I didn't even want to keep the water bottles, i just wanted to use them while I was there. I heard other guests asking and complaining to different staff members, with the same answer. Just left a bad taste in my mouth from day one. From there, there's a long list of things that are three star type of issues. None major but they all add up. Rooms are really hot: put in a couple more ceiling fans and make them more powerful, like the ones in the bar and restaurant. They dramatically overcharge for transport to excursions. Like $110 to go 20 mins down the road. There are lizards and bugs in the rooms. I get it, it's the jungle, but provide some netting for the bed. Cheap and easy. The bar area seating is really uncomfortable. The dinner restaurant staff was consistently underwhelming. And dinner soups and desserts weren't great. Anyway, fine but won't return. There are better places.

8/10
Excellent
Josh, 18 Jan 2016
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Nice place but seems to be past its prime

A pleasant enough stay in the jungle but for the price we would have expected a bit more. Food was good but not great, no AC in the room made for a sticky nights sleep and concierge seemed irritated that we'd booked our own tour to Tikal before arrival. Butterfly exhibit was nice for the kids and they loved the pool (but don't they always?).

10/10
Exceptional
Debra, 10 Dec 2015
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Comfortable, stylish, peaceful

My friends and I spent a few days at Chaa Creek over Thanksgiving and I've been raving about the lodge since I returned! Lovely staff, remarkably beautiful property and really comfortable room. I travel a lot and am picky about finding a good bed and Chaa Creek definitely delivered. I'm definitely looking to return!

10/10
Exceptional
Joe, 13 Nov 2014
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Great hotel in the jungle

Lovely hotel and super friendly staff, we were upgraded to the spa unit free of charge, and the apartment was amazing, the pool is beautiful and clean, food was good. I will definitely go back.

10/10
Exceptional
Verified traveler, 27 Feb 2014
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An ecolodge in the Belize jungle

A beautifully landscaped, tropical paradise with good food, friendly and contented staff featuring many luxuries as well as access to plenty of stimulating educational and recreational outdoor activities.

10/10
Exceptional
susan, 10 Feb 2014
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Stunning rainforest. Friendly staff. Gorgeous plar

Everything was terrific no complaints. Would go back in a heartbeat

10/10
Exceptional
katiecostarica, 12 Jun 2012
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Lovely property, amazing activities nearby

This property is definitely worth staying at for a few days. Rooms are very comfortable, food is delicious (Try the coconut mojitos and the homemade yogurt and muesli for breakfast.) You can visit Mayan ruins from here, I visited Xunantunich early in the morning which was amazing with the mist, very mysterious. We also had the chance to visit a Mayan family close by, they were lovely. They told us of their customs which they are trying to save, all 3 generations were there, cooking together, showing us local ingredients, one of my best experiences. After your tours you can enjoy the pool which is one of the best I've seen in Belize. They have a huge spa in property as well as a butterfly garden and museum.

10/10
Exceptional
Verified traveler, 20 Nov 2019
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Toller Ausgangspunkt für den Dschungel und Kultur

Großartige Lodge mit vielfältigen Angeboten, in der wir beim nächsten Mal länger bleiben würden, um von dort aus verschiedene Ausflüge zu machen.

10/10
Exceptional
YINGTING, 08 Feb 2019
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完美美住宿地,蜜月好選擇

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