Very Good
91 Guest reviews
14th May Avenue, Smouha, Alexandria, Egypt. See map
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A stay at The Grand Plaza Hotel Smouha places you in the heart of Alexandria, a 2-minute drive from Green Plaza Mall and 6 minutes from Alexandria National Museum. This hotel is 3.2 mi (5.2 km) from Royal Jewelry Museum and 4.3 mi (7 km) from Shallalat Gardens. Make yourself at home in one of the 279 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Alexandria? This hotel has 2368 square feet (220 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
No alcohol served onsite
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Arabic
Russian
English
Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Elevator
ATM/banking
Concierge services
Conference space
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
24-hour front desk
Business center
Porter/bellhop
Designated smoking areas
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 2368
Conference space size (meters) - 220
Number of meeting rooms - 3
Self parking (surcharge)
Number of coffee shops/cafes - 1
Ballroom
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Gd place
$20 per night is more like it
Firstly, I want to thank, Nafine, Mr. Mohammed.. Thank you for the quick check-in. I am very impressed with this hotel, that's the reason I keep coming back! I would highly recommend this hotel for first and foremost safety and the dining especially the lounge on the first floor that lounge is better than VIP lounges I've come across, a nice quiet getaway.. The staff are absolutely great, the food is brilliant excellent location. And a beautiful Mosque beside the hotel, it's fascinating to see the work of this mosque, really impressive! The Gym is another bonus. Hygiene is up to date..! Great environment especially for business trips and families! I would definitely come back.. Without doubt. Thank you staff for making my trip more awesome. I would give this hotel a 5 star
I loved everything. From the staff, rooms, walkin showers, snd thr shopping msll beside the hotel. It had everything from restaurant's to shopping. Amusments, cinemas etc.. A great hotel loved it, a very trusted hotel.. very safe, housekeeping was hygienic. A wonderful.experience. DEFINITELY WILL RETURN. Mr Mohammed and guest relations Ms Nadine were soooo helpful..
I really want to take time out and share my review on this hotel. A great Thank you, to Ms. Nadine and Mr. Mohammed. This is a brilliant hotel we visit it often, because of the hospitality... I definitely would reccommend this hotel to others, the walk in showers to the comfy beds, brilliantly clean, white bed sheets, excellent service brilliant breakfast, lunch, and dinner. The hotel is very clean up to standards. Brilliant hygiene, excellent staff, especially Ms. Nadine (guest relations)... she took care of all our needs. Nearby, there is a huge mall full of restaurants, cinema, funfair, supermarket etc, its huge. Brilliant location. A great thank you, to all the staff. I Surely will return. Thank you, for the lovely cake sent to my room, I appreciated that. Fruit is given complimentry to all guest.. this hotel takes care of the smallest needs, its a matter of just asking! I would highly recommend this hotel
Thankful
I received excellent service upon arrival to departure. Respect was shown to me as a independent female and not a second class person. The suite was large and very quiet. I picked this hotel after leaving the horrible Hilton Cornish Thank you Grand Plaza
A
A
This hotel was a saving-grace!
This hotel was a saving-grace for me as I was originally staying at the Amwaj Hotel nowhere near Alexandria and that was awful. This hotel is in a great location in Alexandria, next to the Green Plaza complex. It felt very safe, the staff were friendly, and the room was comfortable.
Parking is very friendly. Staff were very helpful and friendly. Location is good. So, for visiting Alexandria with a self-drive car, this hotel is a very good option to stay.
Very Good
Excellent
Lovely hotel and friendly staff Only issue is the rooms are not sound proof. I could hear well out neighbouring rooms . On breakfast the beans were only Luke warm not hot enough for my taste
All things is good no any complant
The staff were excellent! The room that i stayed in was very spacious and clean. Special thanks to Nashwa’s from the front desk for her Proffesional help with my extended stay request. The breakfast was delicious.
Nice place,parking and friendly staff
Very nice people and very clean rooms, Outstanding work from the manager 👏 👌 👍
The hotel is new build in 2017 and still as new so for me it was very good , also i liked the walk in shower so much , perfect place easy shopping , easy come easy go where ever you are going it is so easy from the hotel location , least but not last friendly stuff all the time , thank you .
فندق رائع متناسب مع سعره الأكل لطيف وأسعاره معقولة العاملين في قمة الذوق والتعاون
Highly not recommended
I do not recommend this hotel. Poor quality for the money you pay
أجمل ما في الفندق بشاشة العاملين به الكل يعمل علي تلبية أي طلب للنزلاء لا يوجد أنشطة ترفيهية بالفندق
Staff is ok but the hotel is not cleaning
Friendly stuff
one of the best hospitality experience i never had
I booked a room for my brother and was told by a costumer service representative who contacted the hotel that I wasn’t going to get charged extra for being a foreigner, yet the hotel charged me $15 per night. Expedia contacted the hotel to request a refund but still nothing! I will update my review if I get my money back.
The hotel itself was okay. Room was clean and the washroom was spacious and clean as well. The only disadvantage was the location. The parking was overpriced as well.
i use a simple personal security camera that i connect to wifi which i can access remotely from my phone. on my 4th day at the hotel, i received a notification that motion has been detected in my hotel room. i reviewed the footage which had shown a man dressed in room service uniform enter my room, look at all my belongings with curiosity then left the room. the whole event from entering my room to leaving took 45 seconds. i brought this breech of trust to the hotel manager and expressed that i no longer feel safe leaving my room unattended. the manager asked for some time to “look into it” after doing so, the manager told me: “this is quiet normal, a staff member went into the room to count your towels.” now, im not sure what planet im from any more, but where i come from, entering someones room, without permission, looking around at their belongings and leaving is sketchy AF. especially because they were not counting jack sh*t. i do not trust this hotel past how well my own eyes can see them, neither should you. do not book at this hotel, they are dishonest. if you do book, make sure to run some kind of security system to protect any assets you have. remember folks, if i didnt have a camera in there, i never would have known someone snuck in. لا تثق بهذا الفندق. احترس، يدخلون الغرف بعدم إذنك و يتفرجون علا اشيأك الشخصيه. لقد امسكتهم متلبسين بكاميرا الامن الشخصيا Vertraue diesem Hotel nicht. Ihre persönlichen Gegenstände sind nicht sicher.
Location was good for me,however it was so crowded with traffic and universtiy students
Their parking security guards are weird, they need you to pay parking fees for your stay before hand. They have weird policy that if a china is broken by a guest in the restaurant they charge you for it Towels are not enough and not clean enough
Hotel very clean and quiet and nice location good service
Comfort and simplicity at affordable prices. Excellent location , Clean rooms and Excellent Breakfast
Location , good place , good staff , clean , not expensive , near by Abu Rawya Resturant
Excellent staff communication. Room was clean and comfortable
was ok . not bad - what i did like about the rooms was the floor - tile not carpet. and the bathroom was big and very clean.
Staff are thieves and liars horrible place to stsy
breakfast needs to be improved.
Nice, clean, new hotel. A little way from the seafront.
Sink and shower clogged up. Bathroom was not cleaned well by housekeeping.
Nice hotel.
Nice hotel. Shopping centre near by. We didn’t get the rooms we requested and one room was not clean properly. Front office staff is very nice and very helpful. Breakfast was great.
Very good and enjoyable Iwill come back it is not close to the beach but the area is very nice
The prices are over for the level of the hotel some staff are not friendly in dealing with guests overall
Nice well taken care of hotel, staff helpful! Mall close by with bank,movie theater, food, and anything else you would need. The breakfast buffet has a lot to choose from. Happy i chose this hotel!
Nice ,clean with reasonable price.
Frindly staff,easy access to public transport , I really recommend it
Walkable with pleasant staff and nice food
Nice location near to the green plaza that includes many markets, etc. Pleasent staff with many gifts during check-in. Easy check-out.
Çalışanlar cana yakın iyi insanlar. Ama 4 yıldızlı bir otel için çok eksiği var.
Sehr gut
Becareful
I felt so bad smell in the room and so on and it is 2.5 hotel in the international standard dont believe the review...
ضعيف
الاصطف ودود ورائع الفندق موقعه سي
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The Grand Plaza Hotel Smouha | Hotel in Alexandria | Travala.com
Clean and great breakfast