The Grand Plaza Hotel Smouha
7.8

Very Good

91 Guest reviews

7.8
Very Good
91 Verified Reviews
Read all reviews
Cleanliness7.6/10
Service7.8/10
Comfort7.2/10
Condition7.8/10
Neighborhood6.6/10
Amenities7.6/10

14th May Avenue, Smouha, Alexandria, Egypt. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Show morearrow-right-blue.svg
See map

Loading ... Please wait whilst we find you the best room offers.

Loading...
Loading...
Loading...

Hotel Description

A stay at The Grand Plaza Hotel Smouha places you in the heart of Alexandria, a 2-minute drive from Green Plaza Mall and 6 minutes from Alexandria National Museum. This hotel is 3.2 mi (5.2 km) from Royal Jewelry Museum and 4.3 mi (7 km) from Shallalat Gardens. Make yourself at home in one of the 279 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Alexandria? This hotel has 2368 square feet (220 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

No alcohol served onsite

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 3:00 AM
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in a "Egyptian and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve rollaway/extra beds
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately USD 20 for adults and USD 16 for children
  • Self parking fee: USD 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Arabic

Russian

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Conference space

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

24-hour front desk

Business center

Porter/bellhop

Designated smoking areas

Wheelchair accessible parking

Number of restaurants - 1

Conference space size (feet) - 2368

Conference space size (meters) - 220

Number of meeting rooms - 3

Self parking (surcharge)

Number of coffee shops/cafes - 1

Ballroom

Banquet hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Visual alarms in hallways

Handrails in stairways

Wheelchairs available on site

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

7.8
Very Good91 Verified Reviews
warning-sign.svg
Cleanliness7.6/10
Service7.8/10
Comfort7.2/10
Condition7.8/10
Neighborhood6.6/10
Amenities7.6/10
8/10
Excellent
pamela, 31 Jan 2025
expedia-logo-v2.pngTraveller

Clean and great breakfast

8/10
Excellent
Mohamed, 11 Jan 2025
expedia-logo-v2.pngTraveller

Gd place

8/10
Excellent
Souheil, 24 Oct 2024
expedia-logo-v2.pngTraveller

$20 per night is more like it

10/10
Exceptional
Verified traveler, 15 Sep 2024
hotel-logo-v2.pngTraveller

Firstly, I want to thank, Nafine, Mr. Mohammed.. Thank you for the quick check-in. I am very impressed with this hotel, that's the reason I keep coming back! I would highly recommend this hotel for first and foremost safety and the dining especially the lounge on the first floor that lounge is better than VIP lounges I've come across, a nice quiet getaway.. The staff are absolutely great, the food is brilliant excellent location. And a beautiful Mosque beside the hotel, it's fascinating to see the work of this mosque, really impressive! The Gym is another bonus. Hygiene is up to date..! Great environment especially for business trips and families! I would definitely come back.. Without doubt. Thank you staff for making my trip more awesome. I would give this hotel a 5 star

10/10
Exceptional
Rehana, 28 Aug 2024
expedia-logo-v2.pngTraveller

I loved everything. From the staff, rooms, walkin showers, snd thr shopping msll beside the hotel. It had everything from restaurant's to shopping. Amusments, cinemas etc.. A great hotel loved it, a very trusted hotel.. very safe, housekeeping was hygienic. A wonderful.experience. DEFINITELY WILL RETURN. Mr Mohammed and guest relations Ms Nadine were soooo helpful..

10/10
Exceptional
Verified traveler, 23 Aug 2024
hotel-logo-v2.pngTraveller

I really want to take time out and share my review on this hotel. A great Thank you, to Ms. Nadine and Mr. Mohammed. This is a brilliant hotel we visit it often, because of the hospitality... I definitely would reccommend this hotel to others, the walk in showers to the comfy beds, brilliantly clean, white bed sheets, excellent service brilliant breakfast, lunch, and dinner. The hotel is very clean up to standards. Brilliant hygiene, excellent staff, especially Ms. Nadine (guest relations)... she took care of all our needs. Nearby, there is a huge mall full of restaurants, cinema, funfair, supermarket etc, its huge. Brilliant location. A great thank you, to all the staff. I Surely will return. Thank you, for the lovely cake sent to my room, I appreciated that. Fruit is given complimentry to all guest.. this hotel takes care of the smallest needs, its a matter of just asking! I would highly recommend this hotel

8/10
Excellent
Nikki, 20 May 2024
hotel-logo-v2.pngTraveller

Thankful

I received excellent service upon arrival to departure. Respect was shown to me as a independent female and not a second class person. The suite was large and very quiet. I picked this hotel after leaving the horrible Hilton Cornish Thank you Grand Plaza

8/10
Excellent
Davit, 19 May 2024
expedia-logo-v2.pngTraveller

A

10/10
Exceptional
Davit, 12 May 2024
expedia-logo-v2.pngTraveller

A

8/10
Excellent
Jennifer, 11 May 2024
hotel-logo-v2.pngTraveller

This hotel was a saving-grace!

This hotel was a saving-grace for me as I was originally staying at the Amwaj Hotel nowhere near Alexandria and that was awful. This hotel is in a great location in Alexandria, next to the Green Plaza complex. It felt very safe, the staff were friendly, and the room was comfortable.

10/10
Exceptional
Chengda, 12 Dec 2022
expedia-logo-v2.pngTraveller

Parking is very friendly. Staff were very helpful and friendly. Location is good. So, for visiting Alexandria with a self-drive car, this hotel is a very good option to stay.

10/10
Exceptional
Hesham, 04 Nov 2022
expedia-logo-v2.pngTraveller

Very Good

10/10
Exceptional
mohamed, 22 Oct 2022
expedia-logo-v2.pngTraveller

Excellent

8/10
Excellent
Fatma, 14 Aug 2022
hotel-logo-v2.pngTraveller

Lovely hotel and friendly staff Only issue is the rooms are not sound proof. I could hear well out neighbouring rooms . On breakfast the beans were only Luke warm not hot enough for my taste

10/10
Exceptional
Sameh, 13 Aug 2022
expedia-logo-v2.pngTraveller

All things is good no any complant

10/10
Exceptional
Robert, 02 Jul 2022
expedia-logo-v2.pngTraveller

The staff were excellent! The room that i stayed in was very spacious and clean. Special thanks to Nashwa’s from the front desk for her Proffesional help with my extended stay request. The breakfast was delicious.

8/10
Excellent
Ahmed, 26 Jun 2022
expedia-logo-v2.pngTraveller

Nice place,parking and friendly staff

10/10
Exceptional
Amr, 19 May 2022
expedia-logo-v2.pngTraveller

Very nice people and very clean rooms, Outstanding work from the manager 👏 👌 👍

10/10
Exceptional
Verified traveler, 24 Apr 2022
hotel-logo-v2.pngTraveller

The hotel is new build in 2017 and still as new so for me it was very good , also i liked the walk in shower so much , perfect place easy shopping , easy come easy go where ever you are going it is so easy from the hotel location , least but not last friendly stuff all the time , thank you .

10/10
Exceptional
mohamed, 28 Aug 2021
expedia-logo-v2.pngTraveller

فندق رائع متناسب مع سعره الأكل لطيف وأسعاره معقولة العاملين في قمة الذوق والتعاون

4/10
Poor
Verified traveler, 31 Jul 2021
expedia-logo-v2.pngTraveller

Highly not recommended

4/10
Poor
Verified traveler, 31 Jul 2021
expedia-logo-v2.pngTraveller

I do not recommend this hotel. Poor quality for the money you pay

8/10
Excellent
Verified traveler, 24 Jul 2021
expedia-logo-v2.pngTraveller

أجمل ما في الفندق بشاشة العاملين به الكل يعمل علي تلبية أي طلب للنزلاء لا يوجد أنشطة ترفيهية بالفندق

6/10
Fair
Verified traveler, 12 Jul 2021
expedia-logo-v2.pngTraveller

Staff is ok but the hotel is not cleaning

10/10
Exceptional
Tamer, 21 Apr 2021
hotel-logo-v2.pngTraveller

Friendly stuff

one of the best hospitality experience i never had

2/10
Poor
Yusef, 04 Aug 2020
expedia-logo-v2.pngTraveller

I booked a room for my brother and was told by a costumer service representative who contacted the hotel that I wasn’t going to get charged extra for being a foreigner, yet the hotel charged me $15 per night. Expedia contacted the hotel to request a refund but still nothing! I will update my review if I get my money back.

8/10
Excellent
Hesham, 10 Feb 2020
hotel-logo-v2.pngTraveller

The hotel itself was okay. Room was clean and the washroom was spacious and clean as well. The only disadvantage was the location. The parking was overpriced as well.

2/10
Poor
Verified traveler, 08 Dec 2019
expedia-logo-v2.pngTraveller

i use a simple personal security camera that i connect to wifi which i can access remotely from my phone. on my 4th day at the hotel, i received a notification that motion has been detected in my hotel room. i reviewed the footage which had shown a man dressed in room service uniform enter my room, look at all my belongings with curiosity then left the room. the whole event from entering my room to leaving took 45 seconds. i brought this breech of trust to the hotel manager and expressed that i no longer feel safe leaving my room unattended. the manager asked for some time to “look into it” after doing so, the manager told me: “this is quiet normal, a staff member went into the room to count your towels.” now, im not sure what planet im from any more, but where i come from, entering someones room, without permission, looking around at their belongings and leaving is sketchy AF. especially because they were not counting jack sh*t. i do not trust this hotel past how well my own eyes can see them, neither should you. do not book at this hotel, they are dishonest. if you do book, make sure to run some kind of security system to protect any assets you have. remember folks, if i didnt have a camera in there, i never would have known someone snuck in. لا تثق بهذا الفندق. احترس، يدخلون الغرف بعدم إذنك و يتفرجون علا اشيأك الشخصيه. لقد امسكتهم متلبسين بكاميرا الامن الشخصيا Vertraue diesem Hotel nicht. Ihre persönlichen Gegenstände sind nicht sicher.

6/10
Fair
Bahaa, 20 Nov 2019
expedia-logo-v2.pngTraveller

Location was good for me,however it was so crowded with traffic and universtiy students

6/10
Fair
Walid, 10 Sep 2019
expedia-logo-v2.pngTraveller

Their parking security guards are weird, they need you to pay parking fees for your stay before hand. They have weird policy that if a china is broken by a guest in the restaurant they charge you for it Towels are not enough and not clean enough

8/10
Excellent
Verified traveler, 31 Jul 2019
expedia-logo-v2.pngTraveller

Hotel very clean and quiet and nice location good service

8/10
Excellent
Verified traveler, 27 Jun 2019
expedia-logo-v2.pngTraveller

Comfort and simplicity at affordable prices. Excellent location , Clean rooms and Excellent Breakfast

10/10
Exceptional
Nasko, 08 Jun 2019
expedia-logo-v2.pngTraveller

Location , good place , good staff , clean , not expensive , near by Abu Rawya Resturant

10/10
Exceptional
Verified traveler, 06 Jun 2019
expedia-logo-v2.pngTraveller

Excellent staff communication. Room was clean and comfortable

8/10
Excellent
Verified traveler, 01 Jun 2019
expedia-logo-v2.pngTraveller

was ok . not bad - what i did like about the rooms was the floor - tile not carpet. and the bathroom was big and very clean.

2/10
Poor
Verified traveler, 18 May 2019
expedia-logo-v2.pngTraveller

Staff are thieves and liars horrible place to stsy

10/10
Exceptional
Verified traveler, 11 Dec 2018
expedia-logo-v2.pngTraveller

breakfast needs to be improved.

8/10
Excellent
Mark, 17 Oct 2018
expedia-logo-v2.pngTraveller

Nice, clean, new hotel. A little way from the seafront.

6/10
Fair
Verified traveler, 04 Aug 2018
expedia-logo-v2.pngTraveller

Sink and shower clogged up. Bathroom was not cleaned well by housekeeping.

8/10
Excellent
Verified traveler, 31 Jul 2018
hotel-logo-v2.pngTraveller

Nice hotel.

Nice hotel. Shopping centre near by. We didn’t get the rooms we requested and one room was not clean properly. Front office staff is very nice and very helpful. Breakfast was great.

10/10
Exceptional
Verified traveler, 23 Jul 2018
expedia-logo-v2.pngTraveller

Very good and enjoyable Iwill come back it is not close to the beach but the area is very nice

4/10
Poor
Wajdi, 12 May 2018
expedia-logo-v2.pngTraveller

The prices are over for the level of the hotel some staff are not friendly in dealing with guests overall

10/10
Exceptional
Ken, 02 May 2018
expedia-logo-v2.pngTraveller

Nice well taken care of hotel, staff helpful! Mall close by with bank,movie theater, food, and anything else you would need. The breakfast buffet has a lot to choose from. Happy i chose this hotel!

8/10
Excellent
Verified traveler, 26 Mar 2018
expedia-logo-v2.pngTraveller

Nice ,clean with reasonable price.

Frindly staff,easy access to public transport , I really recommend it

8/10
Excellent
AB, 24 Dec 2017
expedia-logo-v2.pngTraveller

Walkable with pleasant staff and nice food

Nice location near to the green plaza that includes many markets, etc. Pleasent staff with many gifts during check-in. Easy check-out.

8/10
Excellent
Abdullah, 06 Jun 2024
hotel-logo-v2.pngTraveller

Çalışanlar cana yakın iyi insanlar. Ama 4 yıldızlı bir otel için çok eksiği var.

10/10
Exceptional
Wameedh, 23 May 2024
expedia-logo-v2.pngTraveller

Sehr gut

2/10
Poor
JINSEN, 12 Aug 2019
hotel-logo-v2.pngTraveller

Becareful

I felt so bad smell in the room and so on and it is 2.5 hotel in the international standard dont believe the review...

6/10
Fair
Maher, 28 Jul 2019
hotel-logo-v2.pngTraveller

ضعيف

الاصطف ودود ورائع الفندق موقعه سي

8/10
Excellent
Ali, 10 Mar 2019
hotel-logo-v2.pngTraveller

مطلوب افار متنوع افضل من هذا

This page has been refreshed for the best prices.
promotion

You could be seeing lower prices

Register or Login and save with our member prices

Crypto-friendly Bookings

Your money’s good here.

Pay with CREDIT CARD
Pay with PAYPAL
Pay with Binance Pay
Pay with Crypto.com Pay
Pay with AVA
Pay with WeChat Pay
Pay with BTC (Lightning)
Pay with UST
Pay with ETH

We pride ourselves on being the leading crypto-native travel platform. Pay for your travel anywhere in the world seamlessly using 100+ cryptocurrencies or traditional payments.

BESbswy