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08 Apr 2025
Tuesday
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09 Apr 2025
Wednesday
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2 Adults - 0 Child
1 room

The Explorer
7.2

Good

135 Guest reviews

7.2
Good
135 Verified Reviews
Read all reviews
Cleanliness7.4/10
Service7.4/10
Comfort6.8/10
Condition6.8/10
location9.2/10
Neighborhood8.0/10
Value8.4/10
Amenities7.6/10

undefined, Malacca City, Malaysia. See map

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Hotel Description

With a stay at The Explorer in Malacca City, you'll be just steps from Dataran Pahlawan Melaka Megamall and 5 minutes by foot from A Famosa. This hotel is 0.5 mi (0.8 km) from Jonker Street Night Market and 0.1 mi (0.1 km) from Mahkota Parade Shopping Mall. Make yourself at home in one of the 143 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.

Hotel reviews

7.2
Good135 Verified Reviews
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Cleanliness7.4/10
Service7.4/10
Comfort6.8/10
Condition6.8/10
location9.2/10
Neighborhood8.0/10
Value8.4/10
Amenities7.6/10
10/10
Exceptional
Nghia, 25 Jun 2020
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Good

Nearby local market and convenient to walk around by the sunset. Good location. Nice staff.

8/10
Excellent
Arifin, 12 Feb 2020
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Value for money. Location is superb.

8/10
Excellent
AISYAH, 10 Feb 2020
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The hotel is at the heart of the city centre. It is really convenient to park your car and walking around. The shops also nearby and you can always find something interesting. We enjoyed our short vacation very much.

6/10
Fair
Verified traveler, 25 Jan 2020
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Not spacious.

8/10
Excellent
Verified traveler, 18 Dec 2019
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The Explorer Hotel very near to Shopping malls , all walking distant about 5 min to 10 min . Very lively area n a lots of food around the hotel and also nearby McDonald opens 24 hrs. Hotel room is ok except the toilet is smelly although the toilet is clean. Something to do withthe smelly floor trapped. Hope hotel can improve n get rid of this stink smell.

8/10
Excellent
Patricia, 13 Sep 2019
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Good location

It was a good stay. Comfortable, clean, convenient locations to malls and tourist attractions. The Wi-fi was fast too. However, the overall breakfast can be improve.

10/10
Exceptional
Romzi, 30 Jul 2019
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Excellent & Nearby shopping complex and restaurant

8/10
Excellent
nor, 25 Mar 2019
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Okay

I just stay for night. It s quiet, u will hv a good rest after a long ride.

8/10
Excellent
Daniel, 04 Mar 2019
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Good locale and decent room facilities.

Locale is good. Short distance to the fame Jonker Street and Mahkota/Pahlawan shopping malls. Room size a bit small but okay for couple, the bedsheet is clean. But the sink tap is leaky. Will need repair. Otherwise, no complain.

8/10
Excellent
AISYAH, 18 Feb 2019
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The hotel is smoking free zone and I love it!

8/10
Excellent
fatechia, 18 Dec 2018
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Small but clean and comfortable, right next to shopping and restaurants

6/10
Fair
Lim Joo Kian, 06 Dec 2018
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So-So Sleeper

First night arrival and experienced the water spray cannot be stopped after pressing to wash up and the staff came in without removing shoe which blackened the floor cloth. I felt uncomfortable and ask for change of room then this process is fast. Value wise is good and sleep was ok.

8/10
Excellent
Raj, 26 Nov 2018
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Nice hotel near to big two shopping mall, good location, but rooms are very small. Need to improve toilet size.

10/10
Exceptional
Ky, 24 Jun 2018
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Hear my comments!! Here are the best hotel in here

Although room are small, but the bed, the things provide and the design can set as 5 star hotel already! If u sleep after 11 pm, the sound is no more already, I can sleep from night to morning directly, no any ghost also la hahahahhah, the best hotel for me to choose in joker walk

6/10
Fair
jumahat, 20 Jun 2018
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nil comment

Location very good but the room too small for the standard room

8/10
Excellent
Eileen, 27 May 2018
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Comfortable stay value for money

Comfortable stay and value for money. Great location as it is near shopping mall in town area. Overall cleanliness is Great except someone stick personal things on wall (yulk). Add 1 more dustbin in the room will be better. Slightly noisy at night.

6/10
Fair
SNG, 19 Jan 2018
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noisiness during the night

Good impression , but the front desk staff is not well-versed in English

8/10
Excellent
Verified traveler, 25 Jul 2017
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Great location

Perfect location, the cleanliness in the room can be improve, overall a great hotel for exploring the city.

8/10
Excellent
Yoke Lin, 24 Jul 2017
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Good location. Be more competitive

Good location. Room amenities ok. But 1st check in the build in hairdryer suddenly turn on non stop. Luckily hotel immediately change room for me.

8/10
Excellent
R, 22 Jun 2017
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Excellent location

Hotel is next to Mokhota Parade and other shopping area. Walking distance to night market too.

6/10
Fair
Verified traveler, 25 May 2017
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The photo doesn't really reflect the hotel room. Small room and doesn't feel so comfortable inside, felt more like Hostel. The pathway from the lift to the room is without aircond. Toilet and cleanliness was acceptable. Receptionist is friendly and nice.

4/10
Poor
Edsel C S, 15 May 2017
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Weekend Getaway

This property used to be my favorite. I had stayed here a few times but this time it was AWFUL. Rooms were dirty, Dusty and not cared for, The room provided was without any view and faced an alley way where waste bins were kept. The amenities - Shower was BROKEN. NO SOAP. The coffee / tea sachets though complementary never had normal tea. Only Green Tea. The Breakfast was basic, Can get better breakfast opposite or at McD's. The room service was as good as non-existent as nobody every came to address these issues. Not sure if Hotels.com has any way to address this but I wouldn't consider going here again. OVERALL : DISSAPPOINTED,,,,

8/10
Excellent
Jaafar, 08 Mar 2017
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Good experience.

10/10
Exceptional
Munirah, 24 Jan 2017
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Strategic, Comfortable, Value for Money

The location is in the middle of the town where everything is at walking distance. They have free parking, so I can just park my car and do the all the exploring through walking. Shopping centres also very near for those who would like to shop. Room is comfortable and clean. Sufficient amenities. Nice breakfast. Staff are friendly. The room is a bit on a small side, but this hotel still exceeds my expectation.

6/10
Fair
Verified traveler, 29 Dec 2016
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Ok

Great location. There are many rooms in this hotel. But not worthy for the money in general. The wifi is unstable.

6/10
Fair
Matthew, 28 Dec 2016
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The hotel is very clean, and the staff is quite friendly and professional. However, the room is very small, and the hotel is rather loud. Overall, I would stay one night, but nothing more.

8/10
Excellent
Cj, 13 Dec 2016
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Right next to Mahkota Parade

It is located right next to Mahkota Parade. If you are driving, arrive early as the jam was pretty bad there during long holiday/weekend/public holiday. Overall cleanliness was good. However, I found some really short hair on the bed. Hope that hotel could improve the cleanliness on the bed. Breakfast was okay with the budget price we paid for the room. However, there is room for improvement. We enjoy our stay here.

6/10
Fair
SANGEET LAL, 07 Dec 2016
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Good location but eveything else is below par

Hotel was nearby everything and no need to take car out of car park as local sight seeing within walking distance. However the room is extremely small and not suitable for family. The breakfast at the sidewalk cafe is also pathetic. The workers are all foreigners and the food that was finished was not replenished. Overall the hotel was good only for location location location and nothing else. The

6/10
Fair
Darren, 05 Dec 2016
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Excellent condition if you are on a budget.

Room is too small, and during night time, especially when everybody is sleeping, the sound proof of the hotel is so poor that you can hear people talking on the street. It is very annoying.

6/10
Fair
Nicky, 06 Nov 2016
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Room is a bit small and the air conditioning is dusty

6/10
Fair
Ng, 13 Oct 2016
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Melaka explorer hotel

For the price we paid,the room worth it. But room is hot despite having air con...TV not clear and room is small...but staffs and location are great!!!

8/10
Excellent
Jane Lim, 09 Oct 2016
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Close proximity to malls and transport.

Improvement needed with the aircon and bed. Bed is too hard and pillows should be a lot more thicker for better neck support. Aircon needs to be serviced as the 1st room we stayed had a heavy dust accumulation around the vent and the aircon was not blowing cold air. Housekeeping is fast to attend to our needs. We had to switch rooms the next day and staff was able to accommodate our request as it was a 4 night stay. Breakfast can be further improved though is acceptable for this hotel rating but slow in replenishing food for a simple breakfast and most guests ate minimum when there is minimum food left in the food warmers. Food need to be warm enough for guests to enjoy a hot breakfast. Stayed at this hotel 4 times and generally happy with the overall location as it is near to 2 main malls and bus service to Melaka Sentral (Panaroma Bus 17). I don't quite like the idea that a black cat was roaming at the breakfast area on one occasion and seem to be a pet to one of the restaurant staff that walks in the dining area and kitchen, pretty unsightly and unhygienic. Overall staff performance was good and check-in was quick. A small problem with a lost or not issued 2nd keycard issue but was resolved within 1/2 hour. Hotel rates sometimes work out to be more expensive for a 2-1/2 star hotel so best to stay when promotion rates is available with breakfast. I am sure the hotel would do all it can to take guests review seriously as I have seen positive changes since I last stayed.

6/10
Fair
KL gal, 14 Aug 2016
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Close to Malls and A Famosa

Pleasant stay very convenient for shopping foods pharmacy sightseeing etc. Also near to the upside down house and the famous Nadeje crepe cakes shop.

4/10
Poor
Lin, 23 Jun 2016
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Good location, good services but tv no programs coz no Astro programs. Average is good.

6/10
Fair
LIN, 23 May 2016
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Good location,good services but the breakfast so so

6/10
Fair
Adeline, 30 Dec 2015
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First visit

The location was gd as it is near shopping center. The cleanliness can be improve for the towel n bed sheets

8/10
Excellent
Verified traveler, 29 Dec 2015
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Nice hotel next to Mahkota shopping center.

Good and new budget hotel in Melaka. Room is clean but small. Wifi is terrible inside the room once the door is closed but alright in the corridor and lobby. Shocked to find a bunch of hair inside a newly replaced towel but can request for new towel anytime.

6/10
Fair
sherelyn, 29 Dec 2015
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Excellent location, hotel so so only.

Excellent location. Wifi not stable. The staff don't really know the area well if you need to ask for direction to places you want to visit. Late check out is up to 1pm. After 1pm you need to pay RM50 to keep the room till 4pm.

4/10
Poor
Chua, 29 Dec 2015
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booked for two days, however, key card was coded for only one day. Room was not tidy up when back in the afternoon though request for room cleaning poster was put up early in the morning.

8/10
Excellent
KC , 29 Dec 2015
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Good Location

Although the room size is quite small but the location is great. The hotel is next to the 2 big shopping malls in Malacca which is very convenience for shopping & food.

8/10
Excellent
KC, 29 Dec 2015
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Good Location

Although the room size is quite small but the location is great. The hotel is next to the 2 big shopping malls in Malacca which is very convenience for shopping & food.

6/10
Fair
Mohamed, 28 Dec 2015
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It's was pleasant and the staff very helpful& courteous

6/10
Fair
Verified traveler, 28 Dec 2015
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Great location but room was small

Stay was fairly comfortable overall, check in and check out was smooth. Room was small with not much space for luggage and no cupboards available. Generally quite clean. Great location as right beside shopping centres. Wifi worked well.

6/10
Fair
Jyy Wei, 08 Dec 2015
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beside mahkota parade, opposite pahlawan mall

overall room is okay, borrow iron from front desk upon request, their is a bar/pub downstair, so when you sleep at around midnight , still can hear the loud bass music.

8/10
Excellent
Tzu Chiin, 04 Nov 2015
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Location, Location, Location

Location of this hotel is superb. Just next to Mahkota Parade Shopping Centre. Room is quite tiny, but overall is good. Breakfast included. Their Nasi Lemak is great. Will stay again.

8/10
Excellent
Sim, 22 Oct 2015
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Regards cleanliness in the room can be better :)

I m a regular with hotel Explorer like the service staffs polite ,helpful and friendly. Will definitely book again with hotel Explorer.

8/10
Excellent
Verified traveler, 06 Sep 2015
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Convenient Location

Hotel location next to Makhota Parade Shopping Centre was very convenient, easy to access the eateries at Makhota and its Food Court. Also, near and within walking distance to Dataran Pahlawan MegaMall. Room was a bit small but otherwise clean and tidy. Will stay there again on next visit.

6/10
Fair
siti nooreha bte, 16 Aug 2015
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best location and affordable hotel

This is the best and affordable hotel and location. Just stone throw fm mahkota parade and walking distance to most interesting places and shpg ctr..hotel staff very friendly and helpful..eventhough room is quiet small but cosy..bed and pillows very comfortable..

8/10
Excellent
Verified traveler, 11 Aug 2015
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Great location and parking

Great location! Great parking!

6/10
Fair
Faith, 02 Aug 2015
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average hotel

hotel was close to shopping centre but further from jonker walk. basic amenities. no frills. except, there was mosquitos in the room. but i still prefer to stay nearer to jonker walk. if you prefer to shop at malls, this hotel is good.

10/10
Exceptional
phuacw, 30 Jul 2015
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Enjoyable layover

The hotel is nice, clean and smart looking not run down like a lot of MY 3 star hotels. It took us a little while to find the place but we eventually got there as the hotel entrance us facing the inner court yard. The rooms were small but expected being in the middle of town. The supplies provided by the hotel was basic: 2 towels and a floor mat. Sheets were clean and the mattress supports your back. Toilet is clean and well kept. The possible complaint was the slight thumping noise coming from the disco at 1am and because the hotel was nestled in inside with an eatery surrounding it, there is the smell of cooking fumes in some parts of the lift lobby. Thankfully, the rooms are affected by it.

2/10
Poor
Ng, 21 Jun 2015
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Disappointed with the size.

Noisy. The classic room with 3beds is crampy. TV was too small and the aircon blow directly to the beds. Although location of the hotel is ideal but overall feels small and uneasy. Seems like a budget hotel.

8/10
Excellent
Loh Kah vui, 19 Jun 2015
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Nice hotel

Good location, parking is very nice, at the center of the Melaka town. Can go anywhere by walking only. Hotel is clean and nice.

6/10
Fair
Verified traveler, 04 Jun 2015
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Overall average hotel

Overall Average. walkin distance to malls and jonker street etc

8/10
Excellent
Verified traveler, 03 Jun 2015
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Very helpful reception to book for me the restaurant that i want to go

8/10
Excellent
Kirsty, 29 May 2015
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Clean, simple and elegant

Staff not so friendly, room clean and includes water, tea/coffee/kettle, toothbrush/paste, flat screen TV (English channels a bit fuzzy) and aircon. The room is clean and very comfortable. The shower is enclosed in glass, so no wet floors! Request an upper level floor (4 floors) as there is a nightclub downstairs (or wear earplugs). KFC, Pizza Hut, McDonalds, Starbucks and many shops nearby. Great location.

8/10
Excellent
Xiang Ni, 06 May 2015
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Nice stay and hotel

Went on labour day, the hotel was full house. However staff was attentive and helpful for all enquiries that was being asked. Downside will b the music in the club was very loud even until 3am despite staying at the highest level 4. But the bed is very comfy and the room is clean. Its very convenient as well to go to all shopping malls. If you have a car, it is very safe to park in the hotel and there is security guard. However, do not go on a international PH, as the jam to the hotel is only 5 mins drive can take up to 40 mins. Will stay again in the future

6/10
Fair
Ben, 05 May 2015
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A nice Budget Hotel

A nice budget hotel near main shipping area in Melaka as well as Jonker Street. Rooms are in good condition as it is a relatively new hotel. However, you need to call the reception everyday to ask them to clean the room as if you do not call them, they will not clean the room. When I was there, Wifi was down for 3 days which is quite a bad experience.

8/10
Excellent
Verified traveler, 30 Apr 2015
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reasonable price & good location

comfort stay, only wifi need to improve thanks.

8/10
Excellent
Shaheera, 28 Apr 2015
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Simple yet clean hotel.

It was a very clean hotel with simple designs. Located near the major shopping centre and is easily accessible. Friendly staffs with no lack of smiles.

6/10
Fair
Verified traveler, 22 Apr 2015
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Great location

Easy access and walking distant to malls and jonker street. Slow wifi, limited TV Channel. Overall worth the price.

6/10
Fair
Khairilbaiah Bt, 22 Apr 2015
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Happy holiday

Everything just a walking distance eventhough the room a bit small. Breakfast need to be upgraded with variety of food.. I'm definitely will stay at this hotel if come to Melaka again.

8/10
Excellent
Verified traveler, 11 Apr 2015
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Clean room, convenient location

We stayed here for 2 nights. The rooms were comfortable and clean but small and did not have cupboard or place to keep your stuff. The hotel is conveniently located near tourist attractions. The staff were friendly and efficient. Overall, a pleasant stay.

6/10
Fair
Benq, 11 Apr 2015
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nice location

the hotel location was just perfect near places of interest in malacca. beside the hotel there is intergrated shopping mall and food court or nite hawker. the room was quite small but clean

6/10
Fair
maitrya, 28 Feb 2015
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Average hotel for sleeping. Ample parking space.

Nothing fantastic. However it is within walking distance to some historical sites.

6/10
Fair
donglai, 24 Feb 2015
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Ok, but Not very good with the price

Location is good. no closet, space a bit small

6/10
Fair
CK, 24 Feb 2015
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Close to anmenities and shopping areas.

The room is very small and there is no place to place your bags and stuff that you bought. The water pressure is very low that makes it difficult to complete your bath( takes longer time). The PUB music is too loud which affected our sleep.We stayed for 4D3N

6/10
Fair
Verified traveler, 24 Feb 2015
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Room & Location

The room tend to be small. It is not sound proof and tend to be quite noisy where the sound came from the corridor and the music from the ground floor. As for the location, it is excellent, walking distance to the shopping mall.

2/10
Poor
Verified traveler, 24 Feb 2015
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no to clean n price to high room to small

The room is to small n the price is to much... the check in to late.... I hope the price can be lower the toilet not to clean n the bed sheet not clean n sting

10/10
Exceptional
Jo, 12 Feb 2015
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Nice hotel at center of malacca

Comfortable, convenience, & great deal with the hotel's conditions.

10/10
Exceptional
Joo Siong T., 04 Feb 2015
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Nice hotel

Good location , helpful staffs and nice rooms. Will book explorer again when I go malacca. Job well done.

8/10
Excellent
Camie, 04 Jan 2015
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Pleasant Hotel

My friend and I checked in on 21 Nov 2014. The room was clean. The bathroom is not too small. However, the air-conditioner was blowing directly at my bed which made me feel very cold for the 2 nights stay there.

6/10
Fair
Tee Keng, 02 Jan 2015
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Poor value for money

The hotel is strategically located to visit the tourist attractions in Melaka. However, the hotel was way over priced.

6/10
Fair
Verified traveler, 01 Jan 2015
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Superb location

Location is very central. Overall hotel is nice & comfy but room amenities could be improved better with a mini fridge & basic cable tv channel. On the whole nice stay

6/10
Fair
LKW, 29 Dec 2014
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Basic hotel with good location

This hotel location is great as it is in central location to shopping malls n Jonker street. Room size is small but it is clean . Breakfast variety is minimum with coffee/toast, porridge, rice/noodles , baked beans/ham. The dishes are cold , they dun put enough food warmers.

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