The Cove Taupo
8.6

Excellent

448 Guest reviews

8.6
Excellent
448 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service8.8/10
Comfort8.4/10
Condition8.4/10
location9.8/10
Neighborhood9.2/10
Value8.4/10
Amenities8.2/10

213 Lake Terrace, Taupo, New Zealand. See map

Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Accessible facilities
Hiking/biking trails nearby
Safe-deposit box at front desk
Front desk (limited hours)
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Hotel Description

Located in Taupō (Waipahihi), The Cove Taupo is within a 5-minute drive of Lake Taupō and Maori Carvings. This beach motel is 1.8 mi (2.9 km) from Taupō Marina and Boat Ramp and 5.1 mi (8.2 km) from Huka Falls. Make yourself at home in one of the 19 guestrooms, featuring kitchenettes with refrigerators and microwaves. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily. Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No elevators

LGBTQIA+ friendly

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 8:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

You need to know
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Entertainment

Non-smoking

Accessible facilities

Other

Hiking/biking trails nearby

Safe-deposit box at front desk

Front desk (limited hours)

Free self parking

Number of coffee shops/cafes - 1

Wheelchair accessible (may have limitations)

Hotel reviews

8.6
Excellent448 Verified Reviews
warning-sign.svg
Cleanliness9.0/10
Service8.8/10
Comfort8.4/10
Condition8.4/10
location9.8/10
Neighborhood9.2/10
Value8.4/10
Amenities8.2/10
8/10
Excellent
Rebecca Gary, 19 Apr 2025
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Communication was poor. Booked on wotif. Tried to extend booking, no answer for 0508 number on website and delay in response to email. No one seems to answer the phone for 07 number either. Finally got a hold of them at 8pm at night. Nice place to stay but lacks staff?

8/10
Excellent
Janice, 19 Mar 2025
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We were in a very large executive suite. It was clean and comfortable. The only issue was a very loose tap in the bathroom .

10/10
Exceptional
Jiyoung, 18 Mar 2025
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A great spot and clean & neat accommodation in Taupo. Highly recommended.

10/10
Exceptional
Debbie, 16 Mar 2025
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Love the Cove , this was our second time staying there. Definitely will be going back again.

8/10
Excellent
Tim, 27 Feb 2025
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Room was on small side even for a couple. “Kitchenette” had no sink ( only water in bathroom). Had to ask for dishwashing cloths. Cute little balcony but no light out there.

4/10
Poor
Sue, 17 Feb 2025
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We would stay again, the only thing we could fault was on arrival there was a message on the desk to say 'back in 5 mins' but we waited quite a some time and eventually had to ring the phone number of the hotel to get someone to book us in.The lady who came was apologetic, but it wasn't a good look for the hotel.

6/10
Fair
Denis, 15 Feb 2025
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We felt the property is in need of an update Owner was very nice to deal with

6/10
Fair
Julie, 14 Feb 2025
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We were initially put in a room that appeared to be a former conference room (Room #22). It was cavernous—a huge room with a bed in the middle. Very odd, especially for the two of us. We requested a different room, and had to pay an additional NZ$75 for a more “traditional” room. This room had a spa tub, which was nice, but the mirror reflections from the building meant the people in the building next to us had a straight view into our spa tub. The restaurant didn’t open until 8 am, which is a little late for breakfast if you’re trying to get an early start. On the positive side, coffee and milk was provided. For the money, I would not recommend this hotel.

8/10
Excellent
Olly, 27 Jan 2025
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Nice stay and friendly staff

8/10
Excellent
MARK, 26 Jan 2025
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Close to the lake, nice view, close to the path for walking.

8/10
Excellent
Alagiyadura, 26 Jan 2025
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The girl at the reception was very nice

10/10
Exceptional
David, 03 Jan 2025
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Great place, was nice staying a bit further out of town - still had a couple of great places to frequent

10/10
Exceptional
Natasha, 21 Dec 2024
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Very quiet area.

8/10
Excellent
Lucy, 27 Nov 2024
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Parking was a constant gamble and the TV barely worked. Though the room was clean and it was close enough to town to get a good walk or a quick drive. Would stay again

6/10
Fair
Karen, 05 Nov 2024
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This place needs some refreshing and care. looking very tired and a little unclean, broken coffee plunger, kettle that leaked. Staff were pleasant enough and parking good, unfortunately our room had no view of the lake, but bed was comfortable.

8/10
Excellent
Barry, 04 Nov 2024
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Clean and smart, with easy parking, great Cafe attached.

10/10
Exceptional
Phil, 03 Nov 2024
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We found our stay at the Cove to be absolutely wonderful. The service was great, our room was serviced beautifully, the Cafe had lovely treats to eat, thanks for our stay.

8/10
Excellent
Helen, 27 Oct 2024
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Lovely location. Very comfortable bed. Have stayed twice and would stay again. Bathroom needs basic update. No towel rail and only a hook on back of bathroom door.

8/10
Excellent
Innes, 16 Oct 2024
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Very comfortable bed. Plenty of towels and toiletries. Only two niggles: better not to have shower over bath as it was quite slippery. The gate on the spa should go the other way; it's difficult to get up the steps and having to push the gate back. Toilet seat is quite a thin plastic, not really "luxury". All other facilities great like fridge, jug, cutlery and TV.

10/10
Exceptional
Adrian, 10 Oct 2024
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close to lake

6/10
Fair
Bruce, 27 Sep 2024
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Does not match the pictures. Bedding needs to be cleaned as well as the drapes, probably carpet too . Lots of road noise. Would not recommend. Seems like they don’t care much about property.

10/10
Exceptional
Pat, 20 Aug 2024
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Over all very good thanks

8/10
Excellent
Ian, 07 Aug 2024
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Spa

10/10
Exceptional
Quentin, 10 Jul 2024
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Everything about the property worked for us

6/10
Fair
Shane, 07 Jul 2024
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Was a little disappointed with the bathroom. The wash basin in our room was very badly cracked and needed replacing.

6/10
Fair
Bowas, 22 Jun 2024
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I was not provided with parking and they did not confirm with us what time we are arriving

10/10
Exceptional
Phil and Rach, 23 May 2024
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Very nice accommodation representing good value.

10/10
Exceptional
Dave, 16 May 2024
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Great value for money

10/10
Exceptional
Nicole, 09 May 2024
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Awesome nice and clean

4/10
Poor
Abigail, 03 May 2024
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The bathroom needs updating and then it would be such a lovely place

8/10
Excellent
Louise, 17 Apr 2024
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Property was clean and quiet. Parking was always available. Good location.

10/10
Exceptional
Robbie, 07 Apr 2024
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The room was spacious and clean, with comfortable beds. I noted an odd number of spoons and forks. The bathroom, albeit clean was rather tired and dated. There was paint that was cracked on the wall was non repaired damage to the sink and shower. There was also a lack of steam extractor fan that had obviously previously led to fire alarms if the bathroom door was left open.

8/10
Excellent
Gaye, 04 Apr 2024
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Loved the size of our room.. Spacious Staff very pleasant.. need a new ironing board cover though

10/10
Exceptional
William, 13 Mar 2024
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The hosts were wonderful and there was a nice walking trail along the water just outside the front door

10/10
Exceptional
Nanct, 11 Mar 2024
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Clean and staff were very polite

10/10
Exceptional
Dorothy, 31 Jan 2024
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Beautiful room with full requirements needed, highly recommend

8/10
Excellent
Christopher, 22 Jan 2024
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Overall a nice spot to stay, centrally located in town. Had everything we needed, people are check in were nice and friendly.

4/10
Poor
Monika, 03 Jan 2024
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Overpriced not good experience

Highly overpriced, not clean apartment/hotel? with very helpful stuff. The room - [ ] No table although it is an apartment with kitchen, so if you want to eat food, either you stand around microwave or? - [ ] No water tap in kitchen, so cleaning the dishes in bathroom maybe? - [ ] No cupboard to keep your clothes, only 4 clothes hanger provided and you can hang your clothes where you find a place for hangers - [ ] As there is no cupboard the ironing board stands next to the door. - [ ] No safety lock on door, not sure if the door is locked or not. The bathroom - [ ] Mold everywhere. As staff explained it is not mold only the crack covered by silicone but it is not, it is black mold in the shower and around the whole bathroom. - [ ] No extraction but there is a sign in bathroom to close the door while showering to avoid false fire alarm. - [ ] The mirror is on the window which has a view of the street. In case you switch on the light, from the street anyone can see what you do in bathroom. - [ ] The shower door opens as a 20 years old car without maintenance, so everyone will know when you start showering. People - [ ] When I told these concerns, they kindly offered me another room however when I looked at it, the same issue was there. They also offered refund if I want to leave so I guess this is not the first time when someone complained but they handled it well!

8/10
Excellent
Jacquie, 30 Dec 2023
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Lovely helpful staff, great location and comfortable accommodation.

10/10
Exceptional
Bridget, 29 Dec 2023
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The staff were really friendly, the room was quite and clean, and the private outdoor spa pool was amazing to soak in. Good value for money over the Christmas break

8/10
Excellent
DAVID J, 21 Nov 2023
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A lakeside location with well appointed rooms

A small but comfortable unit and which had everything we wanted and a lakeside view as well.

10/10
Exceptional
Bernadette, 07 Nov 2023
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Loved the size of our room, it was huge.

8/10
Excellent
Meryl, 06 Nov 2023
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Considerate and helpful staff

10/10
Exceptional
Valerie, 10 Oct 2023
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Room was very nice and clean stayed in the executive room so spacious, lake view cafe in there so nice as we had brunch before heading off. Will definitely stay agai thanks so much

10/10
Exceptional
Claire, 30 Sep 2023
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The Cove Taupo

We were happy with our room and the view. It was clean and has been refurbished. It was one of the smaller rooms but suited us well.The cafe has a gorgeous view of the lake, good food and coffee.Staff and cleaning staff very lovely

8/10
Excellent
Bill, 24 Sep 2023
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Good location right beside the lake. We enjoyed early morning walks along the footpath next to the lake. Followed by breakfast at the adjoined cafe

10/10
Exceptional
Verified traveler, 23 Sep 2023
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Great location and view of lake. Rooms were spacious. Hot tub very nice

6/10
Fair
Clare, 05 Sep 2023
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I was given a choice of 2 rooms one that stunk of cigarette smoke, had black mould around the window and had single glazing so very noisy OR 1 that had double glazed window but the bathroom was single glazed so given it's on the main road into Taupo this was very noisy. I had to then pay an additional 150 that I don't have to stay in a non smelly or noisy room.

10/10
Exceptional
Harley, 02 Sep 2023
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Love the cafe by lake

10/10
Exceptional
Michael, 27 Aug 2023
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Close to town, without being in the hubbub.

10/10
Exceptional
Cory, 27 Aug 2023
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Great place to stay, comfortable beds and sky tv. Nice big deck and spa.

8/10
Excellent
Daljit, 26 Aug 2023
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.

10/10
Exceptional
Craig, 24 Aug 2023
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Great view and enjoyed the spa after a days skiing

6/10
Fair
Daniel, 20 Aug 2023
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Bathroom old and tied, toilet seat needed replacing

10/10
Exceptional
Leslie, 18 Aug 2023
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The room was nice, staff friendly and had everything you expect. Would stay again

8/10
Excellent
Jagjit, 10 Aug 2023
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All good

10/10
Exceptional
Natasha, 23 Jul 2023
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Had a great stay here at The cove, amazing breakfast at the cove cafe great views and friendly helpful staff..highly recommend for a relaxing wknd away.. Thermal pool on deck was the Best👌

8/10
Excellent
Zubaidah, 20 May 2023
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They need to upgrade their bathroom

8/10
Excellent
Robert, 19 May 2023
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Was a nice stay, the room was clean and the hotel was very tidy and fancy. My only concern was that the bed we had was very uncomfortable, apart from that the place was awesome, i would definitely consider staying here again

10/10
Exceptional
Umesh, 15 May 2023
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Great place to stay

10/10
Exceptional
Mike, 15 May 2023
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Good location tidy rooms and well priced. Good access to lake front walkway.

4/10
Poor
Gordon, 08 May 2023
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The bathroom window and mirror had a lot of mould around it. At night a type of generator or machine was going on n off n initially started like a gun shot. This continued thru the night. The fridge was very noisy. A lot of road noise even though there is double glazing. We could also hear the people next door or above us, going to the toilet during the night. Perhaps the owners should try sleeping in that room apt 18

6/10
Fair
dave, 04 May 2023
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Location is great

10/10
Exceptional
Jessica, 26 Apr 2023
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Spacious and clean room. Enjoyed our stay there

10/10
Exceptional
Dian, 18 Apr 2023
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We Love the cove Taupo

Loved everything about the cove an the service was so good , will be back again for sure

8/10
Excellent
Sam, 11 Apr 2023
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Spacious room with excellent facilities

8/10
Excellent
David, 07 Mar 2023
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Lovely big spacious room. Great staff. Only issue toilet cystern didnt fill properly. Had to keep mucking around with it. Very friendly. Would definately stay again.

10/10
Exceptional
Carolyn, 17 Feb 2023
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Better than we anticipated. Very comfortable and relaxing. Couldn’t want for more.

10/10
Exceptional
Harrison, 07 Jan 2023
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Great Hotel, Not a lot of options for parking. Friendly staff and clean room.

10/10
Exceptional
Karen, 06 Jan 2023
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Very clean, the housekeeping does a fantastic job! Friendly staff at reception, good organisation, big room, very good Wifi, great location.

8/10
Excellent
Iris, 30 Dec 2022
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Lovely hotel. Spa on the balcony was great. However, if the door was closed between the bedroom and the lounge, the bedroom got quite warm as the air con is only in the lounge.

8/10
Excellent
Michael, 20 Dec 2022
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The Cove offers a cost effective, clean and accessible stop-over. Great experience, comfortable Bed. Thanks

10/10
Exceptional
Michael, 17 Nov 2022
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Great location, fantastic rooms and a great view of the lake

8/10
Excellent
Glenda, 12 Nov 2022
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Friendly staff. Great cafe on site.

10/10
Exceptional
Matt, 23 Oct 2022
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.

10/10
Exceptional
Jone, 20 Oct 2022
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Nice and clean facility and centrally located

10/10
Exceptional
Claire, 03 Oct 2022
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Beautifully appointed room with private spa pool and view of the lake. Our room was exceptionally clean and contained everything needed for a relaxing break. This is now our 4th stay at The Cove which speaks for itself :)

10/10
Exceptional
Sonja, 21 Sep 2022
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Great location, friendly staff, good facilities

8/10
Excellent
Maggie, 22 Aug 2022
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Easy access to the walkway around the lake front

10/10
Exceptional
Vishal, 14 Aug 2022
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Awesome staff, amazing service, nice clean room, will definitely be back.

4/10
Poor
Stace, 17 Jul 2022
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A brief little view of the lake was nice, thats it. This was really disappointing, not luxury or 4 star as advertised. For almost $400 a night it would have been good to have hand soap, a heated towel rail. The decor is so dated, and a spa suite is not comdortable for a family of four, no one wants to sleep on a pull out couch. Also the bathroom is super creepy, like something out of a horror movie. Back to air bnb for us, much better value for money. $790 down the drain.

10/10
Exceptional
Melody, 30 Jun 2022
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Quiet and clean

10/10
Exceptional
Danneyz, 28 Jun 2022
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Amazing location, layout is great! Private spa and balcony was the best part!

10/10
Exceptional
KAYE, 21 Jun 2022
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No staff around which is very disappointing when u arrive? Apart from that everything was really nice

10/10
Exceptional
Helen, 17 May 2022
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Lovely accommodation on the lake.

10/10
Exceptional
Karen, 26 Apr 2022
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Great staff and location, spotless room, lots of parking , will stay again

10/10
Exceptional
Graeme, 24 Apr 2022
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great property

10/10
Exceptional
Brooke, 24 Mar 2022
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The staff was friendly was clean close walk to the lake

8/10
Excellent
Virginia, 20 Mar 2022
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Nice modern feel, liked the deck although it never seemed to get any sun. Good bathroom, although no power outlets for hair drier. Also found it difficult having to wash plates, cups etc in the bathroom sink. Location was good, being so close to a good cafe and the lakeside walkway.

10/10
Exceptional
Marie, 02 Feb 2022
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Location

10/10
Exceptional
L M, 31 Jan 2022
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Lovely staff and great out look, lovely and modern

8/10
Excellent
Zahed, 04 Jan 2022
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Staff are lovely,the view was beautiful. Appreciate the daily housekeeping but the style and decor seems outdated for the area.

10/10
Exceptional
tracey, 24 Nov 2021
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We enjoyed our stay at The cove, our room was a bit on the small side but was well set out. We had a view of the lake which was nice. The bathroom was updated and the shower was amazing, plenty of toiletries. They were generous with the milk and tea and coffee supplies. The bed was comfortable. All and all a nice place to stay.

10/10
Exceptional
Carolyn Maree, 14 Oct 2021
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Lovely staff, room was very clean, spa was lovely and hot! View was beautiful

10/10
Exceptional
Cheridan, 26 Sep 2021
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Was amazing

10/10
Exceptional
Verified traveler, 06 Aug 2021
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It was clean and friendly staff. We were really enjoy over night.

4/10
Poor
Verified traveler, 24 Jul 2021
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For ~$750 (3 nights ) 1. got room with no windows to open, 2. bathroom was old, mirror (hung on a closed glass window) get foggy if you close door if you open door fire alarm will start. 3. Main door was loose on windy day it make sounds as if someone is knocking on the door( that happened to us middle of night) Over all looks like a servant room.

8/10
Excellent
Verified traveler, 14 Jul 2021
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Loved the kitchenette facility, spa, sky TV & the fact that we were upgraded to a lager room.

10/10
Exceptional
Colette, 11 Jul 2021
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Nice place

Clean tidy warm room, exactly what you want and expect. Hosts were very friendly and helpful.

4/10
Poor
Verified traveler, 27 Jun 2021
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The Electric Lamp was not working properly and they was blowing and the tissues was empty as look they was already used and the room was not cleaned properly

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