Excellent
448 Guest reviews
213 Lake Terrace, Taupo, New Zealand. See map
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Located in Taupō (Waipahihi), The Cove Taupo is within a 5-minute drive of Lake Taupō and Maori Carvings. This beach motel is 1.8 mi (2.9 km) from Taupō Marina and Boat Ramp and 5.1 mi (8.2 km) from Huka Falls. Make yourself at home in one of the 19 guestrooms, featuring kitchenettes with refrigerators and microwaves. LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily. Featured amenities include luggage storage and a safe deposit box at the front desk. Free self parking is available onsite.
No rollaway/extra beds available
No elevators
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
English
Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Accessible facilities
Hiking/biking trails nearby
Safe-deposit box at front desk
Front desk (limited hours)
Free self parking
Number of coffee shops/cafes - 1
Wheelchair accessible (may have limitations)
We were in a very large executive suite. It was clean and comfortable. The only issue was a very loose tap in the bathroom .
A great spot and clean & neat accommodation in Taupo. Highly recommended.
Love the Cove , this was our second time staying there. Definitely will be going back again.
Room was on small side even for a couple. “Kitchenette” had no sink ( only water in bathroom). Had to ask for dishwashing cloths. Cute little balcony but no light out there.
We would stay again, the only thing we could fault was on arrival there was a message on the desk to say 'back in 5 mins' but we waited quite a some time and eventually had to ring the phone number of the hotel to get someone to book us in.The lady who came was apologetic, but it wasn't a good look for the hotel.
We felt the property is in need of an update Owner was very nice to deal with
We were initially put in a room that appeared to be a former conference room (Room #22). It was cavernous—a huge room with a bed in the middle. Very odd, especially for the two of us. We requested a different room, and had to pay an additional NZ$75 for a more “traditional” room. This room had a spa tub, which was nice, but the mirror reflections from the building meant the people in the building next to us had a straight view into our spa tub. The restaurant didn’t open until 8 am, which is a little late for breakfast if you’re trying to get an early start. On the positive side, coffee and milk was provided. For the money, I would not recommend this hotel.
Nice stay and friendly staff
Close to the lake, nice view, close to the path for walking.
The girl at the reception was very nice
Great place, was nice staying a bit further out of town - still had a couple of great places to frequent
Very quiet area.
Parking was a constant gamble and the TV barely worked. Though the room was clean and it was close enough to town to get a good walk or a quick drive. Would stay again
This place needs some refreshing and care. looking very tired and a little unclean, broken coffee plunger, kettle that leaked. Staff were pleasant enough and parking good, unfortunately our room had no view of the lake, but bed was comfortable.
Clean and smart, with easy parking, great Cafe attached.
We found our stay at the Cove to be absolutely wonderful. The service was great, our room was serviced beautifully, the Cafe had lovely treats to eat, thanks for our stay.
Lovely location. Very comfortable bed. Have stayed twice and would stay again. Bathroom needs basic update. No towel rail and only a hook on back of bathroom door.
Very comfortable bed. Plenty of towels and toiletries. Only two niggles: better not to have shower over bath as it was quite slippery. The gate on the spa should go the other way; it's difficult to get up the steps and having to push the gate back. Toilet seat is quite a thin plastic, not really "luxury". All other facilities great like fridge, jug, cutlery and TV.
close to lake
Does not match the pictures. Bedding needs to be cleaned as well as the drapes, probably carpet too . Lots of road noise. Would not recommend. Seems like they don’t care much about property.
Over all very good thanks
Spa
Everything about the property worked for us
Was a little disappointed with the bathroom. The wash basin in our room was very badly cracked and needed replacing.
I was not provided with parking and they did not confirm with us what time we are arriving
Very nice accommodation representing good value.
Great value for money
Awesome nice and clean
The bathroom needs updating and then it would be such a lovely place
Property was clean and quiet. Parking was always available. Good location.
The room was spacious and clean, with comfortable beds. I noted an odd number of spoons and forks. The bathroom, albeit clean was rather tired and dated. There was paint that was cracked on the wall was non repaired damage to the sink and shower. There was also a lack of steam extractor fan that had obviously previously led to fire alarms if the bathroom door was left open.
Loved the size of our room.. Spacious Staff very pleasant.. need a new ironing board cover though
The hosts were wonderful and there was a nice walking trail along the water just outside the front door
Clean and staff were very polite
Beautiful room with full requirements needed, highly recommend
Overall a nice spot to stay, centrally located in town. Had everything we needed, people are check in were nice and friendly.
Overpriced not good experience
Highly overpriced, not clean apartment/hotel? with very helpful stuff. The room - [ ] No table although it is an apartment with kitchen, so if you want to eat food, either you stand around microwave or? - [ ] No water tap in kitchen, so cleaning the dishes in bathroom maybe? - [ ] No cupboard to keep your clothes, only 4 clothes hanger provided and you can hang your clothes where you find a place for hangers - [ ] As there is no cupboard the ironing board stands next to the door. - [ ] No safety lock on door, not sure if the door is locked or not. The bathroom - [ ] Mold everywhere. As staff explained it is not mold only the crack covered by silicone but it is not, it is black mold in the shower and around the whole bathroom. - [ ] No extraction but there is a sign in bathroom to close the door while showering to avoid false fire alarm. - [ ] The mirror is on the window which has a view of the street. In case you switch on the light, from the street anyone can see what you do in bathroom. - [ ] The shower door opens as a 20 years old car without maintenance, so everyone will know when you start showering. People - [ ] When I told these concerns, they kindly offered me another room however when I looked at it, the same issue was there. They also offered refund if I want to leave so I guess this is not the first time when someone complained but they handled it well!
Lovely helpful staff, great location and comfortable accommodation.
The staff were really friendly, the room was quite and clean, and the private outdoor spa pool was amazing to soak in. Good value for money over the Christmas break
A lakeside location with well appointed rooms
A small but comfortable unit and which had everything we wanted and a lakeside view as well.
Loved the size of our room, it was huge.
Considerate and helpful staff
Room was very nice and clean stayed in the executive room so spacious, lake view cafe in there so nice as we had brunch before heading off. Will definitely stay agai thanks so much
The Cove Taupo
We were happy with our room and the view. It was clean and has been refurbished. It was one of the smaller rooms but suited us well.The cafe has a gorgeous view of the lake, good food and coffee.Staff and cleaning staff very lovely
Good location right beside the lake. We enjoyed early morning walks along the footpath next to the lake. Followed by breakfast at the adjoined cafe
Great location and view of lake. Rooms were spacious. Hot tub very nice
I was given a choice of 2 rooms one that stunk of cigarette smoke, had black mould around the window and had single glazing so very noisy OR 1 that had double glazed window but the bathroom was single glazed so given it's on the main road into Taupo this was very noisy. I had to then pay an additional 150 that I don't have to stay in a non smelly or noisy room.
Love the cafe by lake
Close to town, without being in the hubbub.
Great place to stay, comfortable beds and sky tv. Nice big deck and spa.
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Great view and enjoyed the spa after a days skiing
Bathroom old and tied, toilet seat needed replacing
The room was nice, staff friendly and had everything you expect. Would stay again
All good
Had a great stay here at The cove, amazing breakfast at the cove cafe great views and friendly helpful staff..highly recommend for a relaxing wknd away.. Thermal pool on deck was the Best👌
They need to upgrade their bathroom
Was a nice stay, the room was clean and the hotel was very tidy and fancy. My only concern was that the bed we had was very uncomfortable, apart from that the place was awesome, i would definitely consider staying here again
Great place to stay
Good location tidy rooms and well priced. Good access to lake front walkway.
The bathroom window and mirror had a lot of mould around it. At night a type of generator or machine was going on n off n initially started like a gun shot. This continued thru the night. The fridge was very noisy. A lot of road noise even though there is double glazing. We could also hear the people next door or above us, going to the toilet during the night. Perhaps the owners should try sleeping in that room apt 18
Location is great
Spacious and clean room. Enjoyed our stay there
We Love the cove Taupo
Loved everything about the cove an the service was so good , will be back again for sure
Spacious room with excellent facilities
Lovely big spacious room. Great staff. Only issue toilet cystern didnt fill properly. Had to keep mucking around with it. Very friendly. Would definately stay again.
Better than we anticipated. Very comfortable and relaxing. Couldn’t want for more.
Great Hotel, Not a lot of options for parking. Friendly staff and clean room.
Very clean, the housekeeping does a fantastic job! Friendly staff at reception, good organisation, big room, very good Wifi, great location.
Lovely hotel. Spa on the balcony was great. However, if the door was closed between the bedroom and the lounge, the bedroom got quite warm as the air con is only in the lounge.
The Cove offers a cost effective, clean and accessible stop-over. Great experience, comfortable Bed. Thanks
Great location, fantastic rooms and a great view of the lake
Friendly staff. Great cafe on site.
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Nice and clean facility and centrally located
Beautifully appointed room with private spa pool and view of the lake. Our room was exceptionally clean and contained everything needed for a relaxing break. This is now our 4th stay at The Cove which speaks for itself :)
Great location, friendly staff, good facilities
Easy access to the walkway around the lake front
Awesome staff, amazing service, nice clean room, will definitely be back.
A brief little view of the lake was nice, thats it. This was really disappointing, not luxury or 4 star as advertised. For almost $400 a night it would have been good to have hand soap, a heated towel rail. The decor is so dated, and a spa suite is not comdortable for a family of four, no one wants to sleep on a pull out couch. Also the bathroom is super creepy, like something out of a horror movie. Back to air bnb for us, much better value for money. $790 down the drain.
Quiet and clean
Amazing location, layout is great! Private spa and balcony was the best part!
No staff around which is very disappointing when u arrive? Apart from that everything was really nice
Lovely accommodation on the lake.
Great staff and location, spotless room, lots of parking , will stay again
great property
The staff was friendly was clean close walk to the lake
Nice modern feel, liked the deck although it never seemed to get any sun. Good bathroom, although no power outlets for hair drier. Also found it difficult having to wash plates, cups etc in the bathroom sink. Location was good, being so close to a good cafe and the lakeside walkway.
Location
Lovely staff and great out look, lovely and modern
Staff are lovely,the view was beautiful. Appreciate the daily housekeeping but the style and decor seems outdated for the area.
We enjoyed our stay at The cove, our room was a bit on the small side but was well set out. We had a view of the lake which was nice. The bathroom was updated and the shower was amazing, plenty of toiletries. They were generous with the milk and tea and coffee supplies. The bed was comfortable. All and all a nice place to stay.
Lovely staff, room was very clean, spa was lovely and hot! View was beautiful
Was amazing
It was clean and friendly staff. We were really enjoy over night.
For ~$750 (3 nights ) 1. got room with no windows to open, 2. bathroom was old, mirror (hung on a closed glass window) get foggy if you close door if you open door fire alarm will start. 3. Main door was loose on windy day it make sounds as if someone is knocking on the door( that happened to us middle of night) Over all looks like a servant room.
Loved the kitchenette facility, spa, sky TV & the fact that we were upgraded to a lager room.
Nice place
Clean tidy warm room, exactly what you want and expect. Hosts were very friendly and helpful.
The Electric Lamp was not working properly and they was blowing and the tissues was empty as look they was already used and the room was not cleaned properly
The Cove Taupo | Home in Taupo | Travala.com
Communication was poor. Booked on wotif. Tried to extend booking, no answer for 0508 number on website and delay in response to email. No one seems to answer the phone for 07 number either. Finally got a hold of them at 8pm at night. Nice place to stay but lacks staff?