The Biltmore Mayfair

8.8

Excellent

147 Guest reviews

8.8

Excellent

147 Verified Reviews

Read all reviews

Cleanliness9.4/10

Service8.8/10

Comfort9.0/10

Condition9.2/10

Amenities9.2/10

Very luxurious

Nice staff

Marvelous

Beautiful hotel; great settin, close to many fine restaurants, shopping, &tc. Stacy (in the restaurant) and Chris Currie were most helpful.

True London experience - a five-star (in every possible meaning of the word) hotel in the heart of the city.

Lovely Room. Great service.

good

Bets hotel we have stayed at in London

Always fantastic and the staff - especially on the desks, are brilliant. I wouldn’t stay anywhere else. Business or pleasure, this is THE best place in Mayfair!

Excellent, central location that was very walkable to shopping, restaurants, theaters, Hyde Park, and other sites. Staff was incredibly kind and the rooms were very comfortable with modern finishes.

Absolutely exceptional. The staff are incredible. The hotel is in the perfect location.

Everything about this hotel is superb. From the front desk to the doormen and the bar staff - exceptional. My only choice when in London.

Was overall great

Excellent accomdation! I will definitely book this hotel when I am London again next year.

We will be going back to this hotel.

Bad experience after they left from Hilton

Everyone was amazing.

Exceptional as always!!

Very nice property, great location but I’m Not prejudice but too many Arabs staying at this property

nice staff,good location

Always a pleasure. A beautiful hotel with exceptional staff.

Absolutely exceptional on all fronts

Excellent

Amazing hotel with a great location and an absolutely amazing concierge staff. Andy, the senior concierge is top-notch one of the best I have ever worked with.

The location is great and the rooms also, but I think they need to work on the bad smell of the second floor.

Excellent staff and location. However the beds are way too stiff, pillows to slim, shower has no water pressure whatsoever and room too small for the price. Not going again.

hotel was perfect in location, service and cleanliness.

Beautiful hotel - disappointing accommodations.

Surprisingly uncomfortable beds at this price point. We had a double twin and the beds were like roll-away beds with mattress pads. The fire alarm went off in the middle of one of the nights due to someone smoking in their room and there was quite a bit of noise in the hallways coming through underneath the door.

Staff were unprofessional and not very kind. Cleaning crew stole items from within our closed and zipped suitcases. Staff did nothing and accused my teen daughter of taking the items. Would not recommend this hotel of the many amazing hotels in London

Nice hotel

Great hotel in a prestigious area. Clean and pleasant, expected for the cost of the booking. brilliant bar staff all around. poor general staffing from the porter to back of parking. Unpleasant on both ends and poor checking in staff. no excitement even though stating for purpose of staying. Hotel was great but lacked an experiance purely down to attention of detail from staff, across the board. great facility, eventually for parking car on site. Would only stay again because of the neat and tidy hotel and location. I have stayed at many 5 star hotels across the mayfair and surrounding area and have never left a review, purely because I don't have time to leave one. overall was disappointing but could've been an off day.

Meh

Great location

Amazing hotel

I log a compliant

Everything you want in a luxury hotel. Large nicely appointed rooms, great service and wonderful breakfast with outstanding staff.

Excellent property unfortunately had an incident where my children and I encountered a half clothe couple on the couches in front of the elevator at 7 am while on our way to breakfast. Really taken aback by that.

Great location! Comfortable beds and tasty breakfast.

Clean, friendly staff, good location

Best location, it is a very nice hotel, great bar, restaurant, fitness center, all. I loved and I will stay again

The location is good. Quick check in and check out.

I liked the extra services provide: concierge massage I didn’t like the food at the restaurant and didn’t like the food and beverage provided in room freidge.

The room that was provided had some issues in the bathroom( things happen), but the staff was very responsive and change the room with an upgrade, that is the kind of service that you expect when you stay in a hotel like this.

Great property in beautiful, central location. The property itself was located in a stunning, peaceful, and quiet neighborhood and was a very short walk from all the best areas in London. We really enjoyed our stay here and will definitely be back.

Biltmore Mayfair-hope to return

The staff was wonderful. They were ready to answer any questions about locations and restaurants. I especially was very impressed with the servers and staff at breakfast every morning.

Poor check in and issued keys that would not work. No valet parking is unusual for a hotel of this rating in London. Comfy bed and nice quiet room

Beautiful property, nice large and comfortable rooms. Cleanliness was good but I found a lot of hairs in our room/bathroom and also during my dining experience. But great otherwise.

Great convenient location, beautiful/spacious suite, delicious breakfast in nice indoor/outdoor café, cool bar, and relatively good value via Expedia booking for Mayfair area. Hotel is impeccably presented and amenities/services are 5 star. Bathroom comes with Toto washlet, heated marble floor, and very nice shampoo products (small issue is that some bottles are twist shut and impossible to open, which the hotel should address with their suppliers).

Staff not very accommodating.

The air condition is very bad. I stayed 3 nights with no sleep. 3rd night they gave me another room to sleep around 3 am. That is also not good with air conditioning. the room is at 25 degrees centigrade. It is really high time for the air conditioner systems upgrade

Lovely hotel

The Biltmore is an ultra luxurious stay right in the heart of Mayfair, one of the most beautiful neighborhoods in London! The location is superb, placing you right in walking distance of fabulous shops, cafes, and historic sights. The service was second to none. Asif Bajwa, the Restaurant Manager, Alessandro, and Christopher at the front desk were the epitome of 5-star service. The Biltmore is clearly vision driven, and it was an absolute pleasure to stay here. We will stay again on our next trip to London.