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Swimming Pool
Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Spa
Gym
Entertainment
Hotel Description
Located in Razlog, Terra Complex is in the mountains, within a 15-minute drive of Paisii Hilendarski Historical Center and Holy Trinity Church. This 4-star hotel is 6.8 mi (10.9 km) from Chapel of the Holy Virgin and 6.8 mi (11 km) from House Museum of Neofit Rilski. Make yourself at home in one of the 146 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily. Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Planning an event in Razlog? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
Important information
You need to know
- The seasonal pool will be open from June to September.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
Optional fees
- Airport shuttle fee: BGN 80 per vehicle (one-way, maximum occupancy 2)
- Airport shuttle fee per child: BGN 80 (one-way), (up to 18 years old)
- Self parking fee: BGN 10 per night
- Pet fee: BGN 20 per accommodation, per day
- Service animals are exempt from fees
- Early check-in fee: 30 percent of room rate (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Bulgarian
Greek
English
Macedonian
Serbian
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Transportation services
Accessible facilities
Other
Elevator
Airport transportation (surcharge)
Conference space
Hiking/biking trails nearby
Ski storage
Laundry facilities
Garden
Safe-deposit box at front desk
Picnic area
Front desk (limited hours)
Mountain biking nearby
Full-service spa
Outdoor seasonal pool
Designated smoking areas
Pool umbrellas
Billiards or pool table
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 1076
Conference space size (meters) - 100
Number of meeting rooms - 1
Number of indoor pools - 1
Designated smoking areas (fines apply)
Turkish bath/Hammam
Self parking (surcharge)
Free ski shuttle
Pool sun loungers
Free parking nearby
Terrace
Newspapers in lobby (surcharge)
Games
Infant/toddler toys
Table tennis
Clubhouse
Street parking
Golf clubs (equipment)
Outdoor entertainment area
Children's toys
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Crypto-friendly Bookings
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