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Terasu Riviera Maya Hotel & Spa, en Xcaret
Km 283 access 1 Xcaret Fracc 1, lote 13, Playa del Carmen, Mexico, United Mexican States
Most Popular
Other
Km 283 access 1 Xcaret Fracc 1, lote 13, Playa del Carmen, Mexico, United Mexican States
Hotel Description
With a stay at Terasu Riviera Maya Hotel & Spa, en Xcaret in Playa del Carmen, you'll be within a 15-minute walk of Xenses Park and Xplor Theme Park. This boutique hotel is 0.8 mi (1.3 km) from Xcaret Eco Theme Park and 1.1 mi (1.8 km) from Río Secreto. Make yourself at home in one of the 9 air-conditioned rooms featuring microwaves and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies. 52-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No elevators
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
- Airport shuttle fee: MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
- Airport shuttle fee per child: MXN 2300 (roundtrip), (up to 17 years old)
- Hosted evening meal: MXN 0.0
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Description
Km 283 access 1 Xcaret Fracc 1, lote 13, Playa del Carmen, Mexico, United Mexican States. See map
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Hotel Description
With a stay at Terasu Riviera Maya Hotel & Spa, en Xcaret in Playa del Carmen, you'll be within a 15-minute walk of Xenses Park and Xplor Theme Park. This boutique hotel is 0.8 mi (1.3 km) from Xcaret Eco Theme Park and 1.1 mi (1.8 km) from Río Secreto. Make yourself at home in one of the 9 air-conditioned rooms featuring microwaves and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies. 52-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No elevators
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Contactless check-in is available
- Contactless check-out is available
- Essential workers only - NO
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Optional fees
- Airport shuttle fee: MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
- Airport shuttle fee per child: MXN 2300 (roundtrip), (up to 17 years old)
- Hosted evening meal: MXN 0.0
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Spa
Entertainment
Beach services
Smoking areas
Other
Concierge services
Airport transportation (surcharge)
Coffee/tea in common areas
Hiking/biking trails nearby
Garden
Free breakfast
Spa services on site
Front desk (limited hours)
Porter/bellhop
Express check-out
Express check-in
Designated smoking areas
Number of restaurants - 1
Number of outdoor pools - 1
Free bicycles on site
Yoga classes/instruction on site
Daily
Free parking nearby
Beach towels
Free continental breakfast
Water dispenser
Mosquito nets
Street parking
Distance from property (ft) - 3
Distance from property (meters) - 1
Outdoor furniture
Hosted evening meal
Wheelchair accessible – no
Upper floors accessible by stairs only
Well-lit path to entrance
Organic food
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
Vegetarian menu options available
Water dispenser use by guests actively encouraged
No accessible airport shuttle