Kinabalu National Park, Mt. Kinabalu, Ranau, Malaysia. See map
Hotel Description
Located in Kundasang, Sutera Sanctuary Lodges at Kinabalu Park is in a national park, a 2-minute drive from Mount Kinabalu National Park and 14 minutes from Desa Cattle Dairy Farm. This hotel is within the vicinity of Mt Kinabalu. Make yourself at home in one of the 35 guestrooms. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include a turndown service, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and luggage storage.
Hotel policies
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe & Clean (Malaysia)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Essential workers only - NO
You need to know
- Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Optional fees
- Fee for buffet breakfast: approximately MYR 55 for adults and MYR 45 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: MYR 125 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Malay
English
Amenities
Highlights of your stay
Most Popular
Dining services
Concierge
Non-smoking
Other
Breakfast available (surcharge)
24-hour front desk
Number of restaurants - 1
Hiking/biking trails on site
Wheelchair accessible – no