Sutera @ Mantanani Island Resort & Spa

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Sutera @ Mantanani Island Resort & Spa is located in Pulau Mantanani Besar. Make yourself at home in one of the 28 air-conditioned rooms featuring flat-screen televisions. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily. The front desk is staffed during limited hours. A ferry terminal shuttle is available for a surcharge.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Shuttle transfer per adult: MYR 82 (roundtrip)
• Shuttle transfer per child: MYR 82 (roundtrip)
• A damage deposit of MYR 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Special Instructions

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 2:00 AM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located on Mantanani Island in Kota Kinabalu. Guests must transfer to the property by speedboat (45-55 minutes trip) followed by land transfer (surcharge). The speedboat departs from Sutera Jetty Mantanani in Kota Belud once per day at 2:15 PM. Guests must be at the jetty by 1:45 PM to guarantee same-day transfers to the property. Boat transfer from the property to Jetty Sutera Mantanani departs once per day at 1 PM. Guests must arrange land and boat transfers with the property at least 48 hours (2 days) in advance. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Rollaway bed fee: MYR 205.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English

Chinese (Mandarin)