Sunworld Dynasty Hotel Beijing Wangfujing
8.4

Excellent

967 Guest reviews

8.4
Excellent
967 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.4/10
Comfort8.2/10
Condition8.0/10
location9.8/10
Neighborhood9.0/10
Amenities8.4/10

50 Wangfujing Avenue, Beijing, China. See map

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
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Hotel Description

Sunworld Dynasty Hotel Beijing Wangfujing is centrally located in Beijing, a 4-minute walk from Wangfujing Street and 15 minutes by foot from Forbidden City. This luxury hotel is 0.9 mi (1.4 km) from The Palace Museum and 1.5 mi (2.3 km) from Tiananmen. Make yourself at home in one of the 401 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Beijing? This hotel has 40903 square feet (3800 square meters) of space consisting of conference space and 15 meeting rooms.

Hotel policies

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Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • Pool access available from 6:30 AM to 10:30 PM.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions).
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay, Apple Pay, UnionPay QuickPass, and WeChat Pay
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately CNY 100 for adults and CNY 50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

Hair salon

Concierge services

Gift shops or newsstand

Conference space

Coffee/tea in common areas

Breakfast available (surcharge)

Health club

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Limo or town car service available

Meeting rooms

Wedding services

Grocery/convenience store

Braille or raised signage

Number of restaurants - 1

Conference space size (feet) - 40903

Conference space size (meters) - 3800

Number of meeting rooms - 15

Number of indoor pools - 1

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Shopping mall on site

Banquet hall

Reception hall

Garage

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

8.4
Excellent967 Verified Reviews
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Cleanliness8.4/10
Service8.4/10
Comfort8.2/10
Condition8.0/10
location9.8/10
Neighborhood9.0/10
Amenities8.4/10
10/10
Exceptional
Haiyan, 28 Apr 2025
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Service very good, doorman is very helpful

10/10
Exceptional
Thiao, 21 Apr 2025
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Due to the property being renovated, the entryway has been changed. Staffs are very very nice and professional people. The A/C works well

10/10
Exceptional
Nary, 20 Apr 2025
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It's a nice hotel, great location, just right at Wangfujing street. Hotel offers decent breakfast selections, also offers afternoon tea snacks & happy hour snacks (no alcohol). I would stay here again. Minor issue-3rd floor to guests room area, strong smell, too strong, need to adjust less. If someone allergic, they won't be able to take it. I was on 10th floor so I didn't experience the smell but everytime walking to the elevator, the strong smell kept blasting at. I tried to message the property via expedia messaging, never got a response. I was trying to request pick up service from airport to hotel. Something hotel need to improve because guests from overseas sometime have questions or request. Check in staff was good.

10/10
Exceptional
Moon-Cheung, 16 Apr 2025
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The property is most convenient, is 5 minutes walking distance to metro line no"8, and the pedestrian shopping street is just 2 minutes away, check in was very smooth, we arrived at the hotel bit early then our check in time, but with out any problems they just check us in, so we can go and about to explore the area. The staff at the hotel is so professional every thing explaining slowly and clearly. If anyone are looking at this hotel I do recommend just paying a little bit more and chose the executive room. To my surprise at the executive floor you get breakfast, afternoon tea, evening happy hours are all included in the price. If one comes back from tours and tried and not going out then just get food and drink relaxed at the executive lounge. The staff at the lounge will welcome you once you appears. The hotels main breakfast restaurant currently is under refurbishment, the restaurant we are using at the moment is temporary but still with lots of choices, once the main restaurant is back on for service I am sure the veriety will more. If anyone travel to Beijing this is a hotel you must check it out.

6/10
Fair
Justin, 10 Apr 2025
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The hotel is under renovations therefore many amenities are not available. Also, due to the renovations, it requires guest to take a flight of escalators before reaching the elevators. This is not friendly to those families with strollers/kids or the disabled. There is no other way around this…which I find totally unacceptable. Otherwise hotel is in a great location and staff are very friendly and helpful. Rooms are average size and clean. The gym and pool are only opened for limited hours.

10/10
Exceptional
Kit, 29 Mar 2025
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Everything about this hotel is great! It’s clean and the staff are lovely, the only thing is the room gets a bit hot! Overall great experience, a special thanks for Mr song from the concierge he was really nice and helped with my bags, greatly appreciate it!!

10/10
Exceptional
tingting, 28 Mar 2025
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Location is good , easy access to shopping center and nearby restaurants

10/10
Exceptional
Chang, 24 Mar 2025
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Newly renovated.

8/10
Excellent
Chin kiang, 25 Feb 2025
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Short holiday in Beijing

It’s a nice hotel , location is excellent, 5 minutes walk to subway station… very close to shopping mall. Dining and shopping is fantastic… will definitely recommend to friends to stay in this hotel…

10/10
Exceptional
Charwen, 17 Feb 2025
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Nice for hanging out and walking around for shopping and visiting museums. Not far from Beijing capital international airport. Very convenient for travel to different locations. Nearby subway stations. Only thing is room not that big but still good for two people have good time there. Good breakfast. West food and local style.

10/10
Exceptional
Nancy, 10 Feb 2025
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Absolutely fantastic experience from start to finish. The staff were all friendly and helpful, answering every question and request we had. The area is very convenient for using the subway and walking down the vibrant street of Wangfujing. The rooms have been recently updated so they're modern and very clean. The daily breakfast had great variety and was tasty! I'd definitely stay here again. Great value for money. Please keep doing great work :)

10/10
Exceptional
Rony, 11 Jan 2025
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Very clean and nice 5 star hotel

The hotel is newly furnished and the staff are very helpful and friendly. Well recommended to stay here, better than most hotels in terms of location. Chinese 5 star brand hotel.

8/10
Excellent
Katrina, 06 Jan 2025
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Sunworld Dynasty Hotel Beijing is a great option - NOT to be confused with Sunworld Hotel (which is just next door, don’t do what we did and try to check in there if you’ve booked at Sunworld Dynasty) The staff, especially the doorman and bell hop were really friendly and always happy to help. The rooms were clean and spacious. Very comfortable and quiet, we didn’t hear any traffic noise or other guests coming in and out. I think they may have just renovated some floors as our floor always had a bit of a chemical smell, especially in the lift area but it was fine. The layout is a little weird as the hotel entrance and lobby are set on a completely different floor to the lifts which take you to the rooms, so coming and going is a little bit of a trek. We had breakfast included in the rate, good selection of eastern and western food, the Chinese options were definitely better as you would expect for a hotel in China. Location is great, right outside the major shopping areas with plenty of eating options. If you venture into the local neighbourhoods you’ll even find some great eateries that are embarrassingly cheap. There’s a metro stop a very short walk away so getting out to explore other areas is easy. Would definitely recommend and would stay again if we are back in Beijing.

10/10
Exceptional
Elaine Lui Yi, 12 Dec 2024
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Very warm and approachable staff. We can speak Mandarin, so language was not a problem for us. There is also a lobby security staff there, making us feel very safe. Walking distance (about 5min slow walk) to wangfujing street. And hotel downstairs have a convenient shop as well. Maybe they can consider placing more chairs around the lobby.

10/10
Exceptional
JENNY, 03 Dec 2024
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Very good hotel

We were very pleased with our stay at this hotel. Especially the front desk manager Deng is very friendly and helpful.

8/10
Excellent
Chen Wee, 29 Nov 2024
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Hotel location is good but it is located at the end of Wang Fu Jing walking street. It is about 200m walk to the main walking street but its ok. A lot of food choices around.

10/10
Exceptional
Evan James, 20 Nov 2024
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The location is perfect for the museums we wanted to visit and the staff was amazing.! They went above and beyond any hotel I have ever stayed at and I have been a world traveler for over a half century.

8/10
Excellent
Yee Kit Alex, 19 Nov 2024
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Hotel in the Vicinity of Beijing Forbidden City

The renovated rooms are extremely clean and comfortable. Quiet and dark. Breakfast buffet is okay if you are not too picky. Save you the hassle of hunting food outside. Breakfast starts at 6 am to 10.30 am. Gym and swimming pool is okay for a hotel - closes at 10.30 pm. Basketball court is under renovation. Frontline speaks English and they are extremely helpful and polite. The location of the hotel is great. Very close to two Subway stations - Dengshikou and Jinyu Hutong Stations. A stone throw away to shopping district and the Palace Museum and parks. Would come here again. Highly recommended.

10/10
Exceptional
Verified traveler, 13 Nov 2024
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I love this hotel.

Really recommended!😍😍

8/10
Excellent
maggie, 10 Nov 2024
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Great location

10/10
Exceptional
Kamolchanok, 03 Nov 2024
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Great!

8/10
Excellent
SIEW LIN, 26 Oct 2024
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Nil

10/10
Exceptional
patrick, 20 Oct 2024
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Great location for walking to the Forbidden City

The location of the Sunworld Dynasty hotel was brilliant, it was only 15 minutes walk to the east wall of the Forbidden city and 25 minutes walk to the main entrance to the forbidden city. The traffic around the Forbidden City is horrendous so being able to walk was nice and relaxing. On the street corner people were doing keep fit dancing on the wide pavement and stalls were on the closed road. The hotel was having an entrance and bar areas refurbish but that wasn't a problem.

8/10
Excellent
Verified traveler, 14 Oct 2024
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Great room in a good hotel

This hotel is in a very convenient location, on the corner of the main shopping street, where we were able to stroll every evening and see the cultural life. The room was a good size and the bed was enormous. The bathroom had both shower and bath and there was plenty of room in the bathroom to place all our stuff. The breakfast restaurant had no windows onto the street, which was a shame.

10/10
Exceptional
Jorge s, 06 Oct 2024
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Very good friendly staff

10/10
Exceptional
Jennifer, 05 Oct 2024
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Friendly and helpful staff

10/10
Exceptional
Fei, 04 Oct 2024
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Great stay

8/10
Excellent
Vincent, 21 Sep 2024
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Really good location and friendly staff

8/10
Excellent
Florence, 20 Sep 2024
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Good location

10/10
Exceptional
Yongxing, 20 Sep 2024
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We had a wonderful stay in the hotel. Very convenient location, highly recommend!

10/10
Exceptional
Leng Hong, 16 Sep 2024
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Hotel is well maintained and in a good location within walking distance to Wangfujing walking street, Dengshikou station and Jinyuhutong station. Staff at concierge were really helpful with all our 1,001 queries, especially William and Max. Thank you!

8/10
Excellent
Verified traveler, 08 Sep 2024
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Great Location on Wangfujing

Great location at one end on Wangfujing served by 2 subway lines - 5 & 8. Closest hotel to the shopping street. Rooms are newly refurbished and very comfortable to return to after a long day out. Front-desk did well to perform service recovery after given us wrong room-types. Breakfast can be abit better. F&B staff not very attentive. On our 4th day, we decided to skip it altogether.

10/10
Exceptional
Lili, 04 Sep 2024
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Amazing staff and breakfast. Fantastic location too. My kids and I had the best Beijing trip!

10/10
Exceptional
Ciaran, 02 Sep 2024
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Our room was in tiptop condition with great facilities, including USB chargers. Great view over the Catholic church and Beijing's main shopping street. We could also make out the rooftops from The Forbidden City. We chose the exec floor which looked like it had just been refurbished. The exec lounge has snacks and cold drinks throughout the day with varying meal options at selected times.

10/10
Exceptional
Julian, 02 Sep 2024
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Excellent place to stay in Beijing! With in walking distance to shopping centers, restaurants, entertainment, subway. A

10/10
Exceptional
Martin, 30 Aug 2024
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My fiancee and I visited Beijing from Singapore and stayed at this hotel for 7 nights. We were very happy with our stay for the following reasons: - conveniently located on Wangfujing Street which has plenty of shopping and dining options. Is also a few minutes walk from the Jinyu Hutong metro station - service was amazing: allowed us to check in at 12 noon, staff were polite and helpful, the hotel also gave a complimentary executive lounge access and tickets to a evening performance on my birthday - very reasonably priced - is a old hotel but all the rooms have been renovated just earlier this year Would stay here again if we do visit Beijing again in the future, and would recommend friends/family to stay here

10/10
Exceptional
Chong Keg Kevin, 14 Aug 2024
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Great convenient location

Excellent location. Could walk to Wangfujing for a nice night out after a full day visiting other tourist attractions.

8/10
Excellent
Gregory, 01 Aug 2024
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Good

10/10
Exceptional
Hong, 22 Jul 2024
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Very nice hotel, staff, and great location!

10/10
Exceptional
Stephen, 13 Jul 2024
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We were pleasantly surprised, the property but more importantly the staff were amazing. We booked a club room, Luna and Andrew in particular has made our stay amazing, so relaxed and so friendly. They have tried the best to accommodate our requirements and has help us feeling comfortable and enjoying our stay. Thank you Luna and Andrew and all the staff. We have been coming to Beijing for 15 years and staying in different hotels .. this stay was definitely one of the best! Truly recommended from 2 Australian travellers.

10/10
Exceptional
Michael, 09 Jul 2024
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Great hotel

Good location, great breakfast, well-maintained, property, kind service. Would have liked the air conditioning to be a little cooler.

10/10
Exceptional
Jimmy, 09 Jul 2024
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I would definitely recommend getting an executive room. The rooms themselves are renovated and there's some nice perks that come with it including a daily small allowance for laundry. We made use of the workout facilities quite often, though the basketball court was closed at the time. If you go for swimming at the pool, be sure to bring a swim cap (required) They had a nice small dedicated cafeteria on the same (top) floor with a nice selection of pastries, hot food (fried rice, noodles, congee, proteins, and veggies), cold dishes (sushi, salami, etc), fruit, and drinks (available at various times during the day). We found ourselves preferring this place during breakfast instead of the main dining area on the 3rd floor since it was so close (though the 3rd floor does have more options). At the end of the day, we usually stopped by for some fruit and drinks before heading back to the room. Or if we had a huge lunch, we would have a little bit of the hot food available as well. The staff on the executive floor (cao mengdi and all her coworkers) were really nice and helpful - either helping the kid grab his food, offering warm milk, and packing cookies and such for our departure flight. We were also able to checkout with the staff on the same floor without needing to go to the main floor and wait in line. They even offered to call the taxi and gave great feedback on when we needed to leave for the airport. Would definitely book with them again.

10/10
Exceptional
Linda, 01 Jul 2024
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Newly renovated hotel in Wangfujing area

8/10
Excellent
Jennie, 29 Jun 2024
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The service the Hotel Chinese restaurant was terrible. Our party of 9 were the only patrons (no wonder!); yet we waited 1.5 hours for a simple meal (contrary to their large poster of Peking duck, they had none) to be served. We had to ask several times for tea refills and utensils to be supplied. Though we had initially asked the hostess to bill our room, she accepted credit card from our friends, making us fight hard to obtain the bill.

10/10
Exceptional
vicken, 27 Jun 2024
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BEST hotel in beijing right on Wangfujing.

ONE OF THE BEST PLACES i have ever stayed, i am so glad i chose this place and not the usual chain places, amazing room/staff/breakfast/amenities/location. i could not have chosen a better place. right on wangfujing, close to all touristic places, market underneath the hotel / mimiso/ pharmacy, all that you need is literally underneath the hotel. anytime i go to beijing, will not think twice and directly go to sunworld dynasty hotel.

10/10
Exceptional
Yuqing, 26 Jun 2024
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Staff are very nice and helpful. Cindy is super nice. She helps us right away without any delay. Thank you Cindy!

10/10
Exceptional
Lambie, 26 Jun 2024
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I enjoyed my 8 nights stay in the hotel. The lobby looks dated. However the rooms looks like they are newly renovated. Hotel issued door card and lift card. Suggest to look into combining into 1. Part of the hotel is undergoing renovation when I was there. Guess that's why it's quiet. Breakfast buffet variety is limited and same food is served everyday. Gets really boring.

8/10
Excellent
Rong, 21 Jun 2024
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Overall good. The location is great - walking to a lot of things really easily. Room is on the small side but functions. The only issue is that during our stay with an infant, they didn’t inform us there would be renovation work going on from 8-12, then 2-6. So we were shocked hearing drilling while trying to put our son to sleep. Staff are friendly.

10/10
Exceptional
Justina, 21 Jun 2024
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Great stay

Spacious and convenient located to shopping area. Miniso and a minimart 京东 connected directly at the lobby.

10/10
Exceptional
Zhaohui, 19 Jun 2024
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Nice hotel and staff

8/10
Excellent
Woo Poh, 18 Jun 2024
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Stay was comfortable.

10/10
Exceptional
Ramiro, 17 Jun 2024
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Nice hotel. Pleasant staff.

10/10
Exceptional
Krzysztof, 10 Jun 2024
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Personel very friendly.

10/10
Exceptional
Krzysztof, 10 Jun 2024
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Personel very helpful.

10/10
Exceptional
Swati, 09 Jun 2024
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the location is good. All important attractions are easily accessible from this hotel. The staff are very helpful and friendly. They speak English.

10/10
Exceptional
krishna, 09 Jun 2024
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The staff is very friendly and helpful

10/10
Exceptional
Changlai, 08 Jun 2024
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Convenient and reasonable cost!

10/10
Exceptional
Alvin, 31 May 2024
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Propertt was close to many shopping centers and food options

10/10
Exceptional
Man Ki, 27 May 2024
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very convenient. staff are friendly and helpful.

10/10
Exceptional
JER, 25 May 2024
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Hotel is at the best location with the best service and best continental breakfast with the affordable price compare to hotel nearby. We were very happy to stay here and will definitely be back. They also have service helping you to deliver package and order online if you don’t have local cell phone. We are so happy with their continental breakfast!

10/10
Exceptional
xuan duy, 25 May 2024
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Amazing hotel & location

Centrally located within the golden square within walking distance to the shops, metro and wangfujing area. Excellent concierge mr fan, and luna & andrew in the executive lounge. I would have no hesitation to book another holiday with sun world dynasty. Thank you everyone for looking after me!

10/10
Exceptional
Alex, 25 May 2024
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Nice place and value for money. Near to subway, shopping malls, eateries and restaurants.

10/10
Exceptional
Chen, 22 May 2024
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Thanks for looking after my dad during his stay at the hotel. He told me the service was amazing, the room and the facilities were great. We definitely will book again. Well done!

6/10
Fair
vincenzo, 17 May 2024
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Food was not good at all and stuff does not speak English enough

10/10
Exceptional
terry, 15 May 2024
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Property is fantastic! Breakfast buffet is superior Staff is friendly and helpful Robin at reception is particularly helpful friendly

10/10
Exceptional
Yan, 14 May 2024
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Good location.

2/10
Poor
FRED, 12 May 2024
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The business practices were borderline criminal they were the worst at speaking English with almost zero comprehension The people of course were wonderful

10/10
Exceptional
Weigang, 08 May 2024
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Centrally located

8/10
Excellent
Poh Kean, 22 Apr 2024
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V good location. Nice breakfast but may need another coffee machine.

4/10
Poor
Verified traveler, 21 Apr 2024
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Awful security.

Clean room. But 2 major problems: 1) security is the worst. I put my room in do not disturb mode and went to the gym. Came back in 45min to see the door ajar and hear a group of people talking inside. I entered and was questioned by the housekeeper and two repairman who asked to see my key card to make sure Im the guest. They were repairing the exhaust pipe in the toilet which wasn't spoiled. How could you enter the room like this? Later on I realised that the moment you remove the key card in your room the Do not disturb sign goes away. This is not normal in any hotel. They even drew my Curtains while all my belongings were laid out. 2) walls awfully thin. You can hear the neighbours talking loudly and dragging luggages etc. if you're a light sleeper don't stay here.

6/10
Fair
Grace, 16 Apr 2024
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The room is clean however there is not air-conditioning. The room temperature kept at 25C degree. Its uncomfortable inside the rpom.

10/10
Exceptional
Julia, 10 Apr 2024
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A lot of restaurants nearby for quick local breakfast and quiet fine dinning. Bus across street and close to subway station. Walkable to Wangfujing for shopping ang night market. Staffs are friendly and helpful.

8/10
Excellent
Janine, 28 Mar 2024
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I had a very comfortable stay, after I moved rooms. The first night I arrived, I was put in a room that smelled of cigarette smoke, even though there were No Smoking signs posted in the room. I asked to move rooms the next morning and they put me in a very similar room without the smell of cigarette smoke. The hotel is older but it is well maintained and very convenient for tourists.

8/10
Excellent
Lei, 25 Mar 2024
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It is conveniently located in Wangfujing area, easy to access everywhere. It is old but renovated, the amazing great courtyard is so impressive.

10/10
Exceptional
Phani, 21 Mar 2024
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Very good hotel 😊

10/10
Exceptional
Carlo, 18 Mar 2024
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They were very helpful at the desk I really enjoyed My stay breakfast was great plenty of options

10/10
Exceptional
Vivien, 10 Mar 2024
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Overall the hotel is good, just that if they can improve the breakfast further, it would be even better.

10/10
Exceptional
Wenqian, 18 Feb 2024
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Service was warm and amazing

10/10
Exceptional
Desiree, 22 Jan 2024
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The location is great, rooms are clean and staff is nice. We just didn’t like the breakfast but otherwise enjoyed.

8/10
Excellent
Haitian, 22 Jan 2024
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The room was a little bit dark.

6/10
Fair
Sarayutt, 15 Jan 2024
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The Negative: Booked a room for 3 and paid the price accordingly as per the booking. But arrived to find that they only prepared 2 single beds. They wanted to charge us extra for opting to get an extra mattress. Hotel rooms smell of smoke despite being a non-smoking room. Just use the air purifier and it should take care of it after an hour or so. The Positive: Hotel is well equipped for winter conditions, heater and warm water for showers and bathtub soaks. Located in a prime area with plenty of dining and shopping, attractions as well. Convenience store is just opposite the hotel.

8/10
Excellent
Aram, 13 Jan 2024
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Nice but needs renovations

Great location but aging hotel that needs renovation, especially the toilets

10/10
Exceptional
Yijia, 13 Jan 2024
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Great stay

10/10
Exceptional
Ning, 27 Dec 2023
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Swimming pool and fitness center are good, especially in the center of the city. This hotel is located in the center of the city, extremely safe. Transportation is very convenience. People can walk around in the mid night without worry about safety. There is a Chinese restaurant on the 2nd floor. Food are very good. It might be a little bit pricing. but testy.

10/10
Exceptional
Jianjun, 07 Dec 2023
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In the center of commercial area for shopping and touring

10/10
Exceptional
Yang, 28 Oct 2023
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Great

8/10
Excellent
Verified traveler, 25 Oct 2023
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Good central location, helpful staff

Stayed here for about a week, staff can speak English and were very responsive when I needed anything.

8/10
Excellent
Beinan, 25 Sep 2023
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Great location but shockingly bad service

Great location. Service was bit shocking, we had 2 occasions where the room was cleaned despite the do not disturb light on. When challenged the gentleman cleaning claimed another guest from another room asked him to clean it and he made mistake. Room condition more like 3/4 star.

10/10
Exceptional
S, 09 Sep 2023
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Thanks

Great location and excellent service. Enjoyed my stay here

10/10
Exceptional
Lilly, 27 Jun 2023
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Great location, very helpful staff. Facilities

8/10
Excellent
Verified traveler, 07 Apr 2021
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Decent enough but room for improvement.

I was a bit disappointed with the room size but the view of the church and the mountains made up for it. (Be aware that you might not see mountains if the AQI in Beijing is bad, we were lucky). There were a few black marks on the carpet and what looked like chewing gum in the carpet of our room which let it down. The rest of the room and hotel were delightfully clean. Room itself is sound proofed in that you can’t hear neighbours, however, windows aren’t double-glazed so you can hear the city very clearly. If you’re a heavy sleeper like me, this won’t affect you. Bathroom in room was also small. Shower in fitness centre was much better, in my opinion. Speaking of which, pool was incredibly clean and manned as was the gym. Food from restaurant/room service was great and very reasonably priced. One last gripe, the room cards kept deactivating which was annoying because we had to go back and forth to reception to activate them in order to use the lifts. All in all, on ok hotel very close to subway stations and city centre.

8/10
Excellent
Fabrice, 21 Jan 2020
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Good option - great Breakfast

Very good breakfast and made good use of the swimming pool

10/10
Exceptional
Verified traveler, 11 Jan 2020
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Location was great; Room and hotel were immaculate; Rooms were very spacious; Free breakfast buffet was phenomenal.

8/10
Excellent
Sunil, 07 Jan 2020
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The front desk/concierge/ restaurant managers & staff were extremely cordial and helpful. First class service overall

4/10
Poor
Kam, 05 Jan 2020
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Hotel and rooms smell full of smoke! Couldn’t sleep one night since the smell of smoke was overwhelming. The facilities are good and location is too, however the smell of the smoke is just unacceptable. Gave me headaches!

8/10
Excellent
Verified traveler, 05 Jan 2020
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Great breakfast! Good location, and very quiet. Hallway has some cigarette smell. Basketball closed in winter.

8/10
Excellent
ANTHONY, 19 Dec 2019
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Catherine at front desk was very helpful and spoke well in checking me in early. Beside, Jeremy and the concerige juys were also very helpful in providing guidance to travel around Beijing. On the whole, i'm pleased with most of the banquet staff who are very well mannered and helpful.

10/10
Exceptional
Verified traveler, 11 Dec 2019
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Fantastic location, close to shopping belt, MRT and places of interest. Nice room. Good breakfast spread. Friendly staff.

6/10
Fair
Verified traveler, 06 Dec 2019
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Family stay

The hotel service was great . We had a great stay and the staff were very prompt and polite. My children enjoyed their buffet breakfast setting. However, the room was very warm and stuffy during winter. The air conditioning unit did not seem to work and we were unable to set the temperature. We had to open the window for better air ventilation. The toilet flush was very slow and on our last stay of stay, the toilet was choked.

10/10
Exceptional
Verified traveler, 05 Dec 2019
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Although the room was a bit smaller than I would have expected from a 5* in China, the hotel has really high standards. The central Square where breakfast is served is really impressive. The pool and gym area also above the average I'm used to seeing even in the US. I do recommend this hotel.

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