Wonderful
458 Guest reviews
22 Grant Rd, Queenstown, New Zealand. See map
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With a stay at Sudima Queenstown Five Mile in Queenstown (Frankton), you'll be within a 15-minute drive of Onsen Hot Pools and Queenstown Event Centre. This luxury hotel is 9.3 mi (15 km) from The Remarkables Ski Area and 0.6 mi (1 km) from Alpine Aqualand. Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Queenstown? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
No rollaway/extra beds available
Qualmark Sustainable Tourism Business Award
Professional property host/manager
Pets not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Spa services on site
Free use of nearby fitness center
24-hour front desk
Full-service spa
Spa treatment room(s)
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 1938
Conference space size (meters) - 180
Number of meeting rooms - 2
Free self parking
Number of bars/lounges - 1
Free parking nearby
Water dispenser
Banquet hall
Street parking
Eco-friendly cleaning products used
Covered parking
Uncovered parking
Secured parking
Distance from property (ft) - 164
Distance from property (meters) - 50
Lot hours - 24 hours
Carport
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Secured bicycle storage
Well-lit path to entrance
Very clean, great service
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Great for families. They had a cot set up ready on arrival, super cute bedding and a little teddy bear which my son was over the moon about. Very thoughtful with little touches like a baby bath ready if we needed it. Breakfast was great plus all the staff were so lovely, helpful and did what they could to help us with two little children. Would definitely stay here again.
It is a good location and a cool team. The only downside of this location is paper-thin walls. There is no soundproofing whatsoever
I thought a large business like Sudima could easily absorb the costs of credit cards and thought it’s just greed that makes you charge that Thought the amount of tea provided was meagre again when you could easily afford to be a little bit generous Staff were all good
Clean and fresh
Clean and fresh. Comfortable bed. Spacious. Friendly helpful staff. Lovely restaurant. Quick access to airport.
Thank you for making our stay so comfortable, every small detail/request was taken care of, staff were amazing and so accomodating, would highly recommend!
Rooms were clean and staff were happy to assist whenever asked! Bonuses include super comfy beds and a big shower. Lots of parking available.
Great stay.
Clean, comfortable and close to airport, but 4 miles away from central Queenstown. Bus Connection is great though.
Great are and close to everything. Great and quiet room as well
Overall really good! Would be amazing if it had stunning views
New and comfortable, friendly staff, good options with dinning and shopping.
Great place but very young and under training staff. They try their best but were not always able to answer questions which they should know.
friendly helpful staff, clean, great location with lots of coffee shops/restaurants nearby. close to town but also to the highway for day trips. (only minor downside for us were the SUPER soft beds and pillows, we just prefer firmer options. they may have had some we just didn't ask)
Best bed on our trip through NZ!
If they have a microwave it will be great
Really nice room
We loved this hotel. So comfy to have different types of pillows to choose from.
Clean and nice room helpful staff.
This was a great place to stay. It shares a parking lot with a stores. It is close to places to eat and away from the hustle and bustle of downtown Queenstown. Yet it is a 15 minute drive to downtown. It is about 5 minutes from the airport. Very clean good staff. I would highly recommend it.
Lovely hotel easy access to everything great service
A nice change from the hassle of Qtown
Great place to stay. Convenient shopping area and an easy bus ride to town.
Located in Frankton, bus access to Queenstown. Hotel itself is upscale with nearby spa and restaurants. Highly recommend!
Flight cancelled and needed a place to stay near airport. Lovely spot!
Not doing it
Great location and price for what you get. Very nice newer hotel and clean.
This motel is extremely quiet and has the most comfy beds. When inside the room it was very sound proof, even with the airport close by and other loud speaking guests. Room had a really good view. Stayed a week and was a very good stay. Thanks and can't wait to stay again.
Didn't like the credit card surcharge
Locatiom not to far from town quiet clean and modern
Great location, bed was so comfortable.
Good value new hotel about 10 mins from Queenstown
Located in Frankton, Sudima was convenient for us as we flew home the following day. There were some shops nearby and a few eateries but we chose to drive into Queenstown for dinner. The hotel was quite new; the rooms and public areas are comfortable and in good condition, the staff are helpful. Breakfast was average in quality, with definite room for improvement. Fresh juice self serve machine was a big plus. Overall, we were happy with the experience.Despite being near the airport, we heard no noise.
New and clean
Need to improve customer service.
The property was great and very clean, The allocated room wasn't ready when trying to check in at 3:30 pm, fortunately, we were moved to another room. Dinner at the restaurant was below average. Kid's room is a wonderful idea and was great
Wonderful hotel with spectacular breakfast.
Had a great experience and the staff were all very helpful.
Excellent Hotel Super clean Friendly staff Amazing views
Very modern new clean, very comfortable beds. Excellent shower water pressure and modern.
Was a really nice hotel
Wonderful hotel with access to everything thing. Friendly staff!
This is an excellent hotel in a really nice location. There are lots of excellent shopping and dining options in this area, including a 24 hour laundromat and Woolworths. It's 5 mins from the Queenstown Airport. The in house dining option - Podium is really good. It's also not far from the Frankton Bus Interchange, which is the pickup spot for many tour buses. The Queenstown city center is around 15-20 mins away and I recommend taking an Uber/taxi there because parking can be a pain. Really nice and new hotel in a very nice, less crowded part of Queenstown. Highly recommended.
We had an excellent stay! No issues!
Close and convenient from airport. They provide shuttle
Nice place good experience
I was waiting at the lobby for 45 minutes to check in as our room was not ready. When the room was ready, the staff didn’t come to inform us but keep us waiting there.
Clean and modern hotel with spacious room. The staff are very friendly and helpful. My wife and son liked the hotel and we were all comfortable staying in the hotel. We will always book the hotel when we visit Queenstown again.
Easy and comfortable
Great hotel. Clean, modern and little comforts that were thoughtful for guests. Great location for shopping and close to the airport
Very convenient and comfortable
Fabulous staff - from check in to the restaurant. We enjoyed our stay and it was super convenient to the airport and has so many shops around the hotel to access. The room was modern and clean with great amenities. A very enjoyable stay!
good airport hotel
comfortable room, convenient location, close to airport but quiet.
Chic property. Enjoyed the afternoon sun. Plethora of shopping choices. Towel rail in bathroom would be a bonus.
New and clean.
Great hotel near airport very clean great bedding and nice staff.
Convenient location to the airport. Free parking. Comfortable beds.
Great spot to stay!
Clean property with very good service.
The hotel is 5 miles from Queenstown but is in an area where you can walk to lots of shopping and eating places....lots of coffee shops, breakfast and lunch places....dinners and a pub or 2...hotel is very clean and has a restaurant....very close to the airport
Great location with shopping within the same complex
Very handy to Air Port.
Excellent--location, staff, hotel conditions. It is right in the shopping center area with shops, restaurants and supermarket nearby. Comfortable bedding and good shower pressure which gave us a good night sleep.
An amazing stay & service
Our 2 night stay here was amazing and very comfortable. The location was convenient with easy access to parking lot. Kids enjoyed the breakfast. Property is clean and well maintained. Would highly recommend to anyone visiting Queenstown with family/kids.
nice location
AMAZING!!!
This hotel is absolutely amazing! We had a really rough start to the day with our flight being canceled and the hotel staff was so friendly and accommodating. The beds are so comfortable (best night sleep we had the whole trip), along with plenty of storage. The food and service at their restaurant was outstanding. Definitely get the breakfast, it is a gourmet buffet. They partner with a gym that is just down the block that is fully equipped. They also allowed us to store our luggage so we could look around the area while we waited for our flight that was in the evening. Such a kind staff and I wish we would have found this place sooner for our entire stay.
Everything was Excellent! Thank you for b enjoyable stay!
Lots of shops and restaurants around the hotel area.
The room was stylish and quiet!
We really liked the hotel. It was lovely, clean, comfortable with daily change. The location about 10 minutes from Queenstown centre was great for us and had lots of great food places, bike tracks and beautiful walks. Easy travel into Queenstown from Frankton.
Interesting architecture
It was nice
great place to stay with lots of food options available in and around the hotel and a supermarket only 200m from hotel
Great new hotel within the five mile shopping centre.
Front desk staff were a bit rude when serving us. He was laughing and smiling when serving a group of female guests. Worse experience of our entire trip.
Very good reception staff very helpful!
Great new property.
Beautiful new facility with great bathroom products. Comfortable bed. Quiet. Convenient location
Good location
Would really appreciate if we could have varieties in breakfast each day. Thank you
Ok
We didn’t like the parking set up . And the lighting in the room was not very good . But apart from that it was a nice place to stay
Was great
So handy to everything you need if you want to stay just out of Queenstown. Super convenient for us with young kids with airport, pools and the shops all so close
Lovely easy place to stay 😊
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Beautiful hotel
Disappointed...
My experience regrettably was not great. Firstly the hotel, like all hotels during the 'Snow Machine' winter festival, increased its room rate by about 75% to take advantage of the Aussie revellers. I can understand that, but for that week there was no effort to control the noise by drunk youngsters returning back in the early hours of the morning, so those of us that paid the hiked up rates despite having no interest in the fewtival and paying a lot of money to go sking, had to put up with completely unacceptable noise and disruption at all hours of the night. I had one occasion where partygoers thought it would be a great idea to slide one of their groups passport under my door at some time around midnight, and then proceeded to bang on the door to get it back. I ignored them thinking they had the wrong room only to be called by reception asking me to look and see if there was a passport under the door in my room. I left the passport outside my room. I was woken up again at 2am by what I assume was the same group. I complained to reception about this situation ans was advised there was nothing they could do. So my advice to the hotel if the want return visitors in future is get some security during this week and enforce a strict policy prohibiting noise and disruption after hours. If I wanted to stay at a backpackers and have this kind of noise then I would have, but i did not expect this from a expensive hotel. It is very disappointing.
The room was clean and quiet with a nice sized bathroom. Close to dining options and the airport. Staff were lovely but the buffet breakfast is overpriced and the chrome cast wasn’t working so not much to watch on the Tv. Overall it was good- thanks!
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I would recommend this Hotel as modern clean and convenient to many shopping options
I would recommend this Hotel as modern clean and convenient to many shopping options
Great stop over for a night near the airport. Easy access to shops and restaurants nearby. Hotel is clean, staff is friendly and helpful. Limited facilities however expected given it's a small hotel. Plenty of free parking outside of the hotel.
Was super close to the airport and very friendly. The rooms are quite small if there’s more than one of you but everything was clean, shower was awesome, close to ammenities and fab shopping. If you are there to ski and you have a car, try and park where your car will get early sun otherwise you’ll have to wait for everything to defrost.
Such a modern and beautiful place to stay!
All good
Thoroughly enjoyed the stay. We will be back for sure.
Room sound insulation not great. Close to airport with take off noise and neighbour was noisy
This is a great place to stay
We loved our stay in Sudima Five Mile. Super clean room, great facility and customer service. Thank you so much for having us.
Great location, toiletries was good, complimentary water, tea and coffee, heating was good. We booked a Remarkables Room however the view wasn't as expected as it was on the first floor so the view was blocked by the buildings around the hotel
Sudima Queenstown Five Mile | Hotel in Queenstown | Travala.com
Great place for a one night stay before an early flight ate at the restaurant and it was a lovely meal and they provided an colouring pack for Miss 5 which is awesome as kept her occupied for the evening.