Poor
4 Guest reviews
4715 Kings Castle Cir, Kissimmee, United States of America. See map
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With a stay at this vacation home in Kissimmee, you'll be within a 10-minute drive of Old Town and Orlando Vineland Premium Outlets. This family-friendly vacation home is 6 mi (9.6 km) from Disney Springs™ and 6.7 mi (10.9 km) from ESPN Wide World of Sports Complex. Treat yourself to a stay in this individually decorated vacation home, which features a private pool. A kitchen is outfitted with a refrigerator, an oven, and a stovetop. Conveniences include a separate sitting area and a microwave. Featured amenities include express check-out and laundry facilities.
No rollaway/extra beds available
No cribs (infant beds) available
Events/parties not allowed
LGBTQ friendly
Professional property host/manager
Pets not allowed
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Portuguese
English
Spanish
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Laundry facilities
Children's pool
Express check-out
Pool umbrellas
Lazy river
Waterslide
Number of outdoor pools - 2
Number of poolside bars - 1
Pool sun loungers
Outdoor entertainment area
I got a horrible unit and the property didn’t care to fix the repairs or even cared about our safety due to these issues
My son eyes got hurt the pool was dirty the sink was stopped up no one ever came out to clean the pool I called and emailed them.
My family’s stay in your property is finally and thankfully over. To recap this disastrous experience, the house rented and schedule for a 4pm check-in was not ready. Beds were undone, soaps and shampoos were half used and the cleaning crew came in around MIDNIGHT to make the beds with the same sheets. No new sheets were provided. For four days we had no hot water to even shower. Technicians didn’t come to the property until the afternoon each day, making us waste our vacation time. We found ourselves day after day being forced to cancel all our plans and stay locked in the house until your team decided to send assistance. During these four days we continuously asked for relocation and reimbursement, yet customer service only said they’d escalate to management as it was out of their control. We are still waiting to hear from management and are appalled no apologies were extended. Our issue wasn’t taken seriously and ruined our Christmas vacation. Too sad all this happened as the house is beautiful.
Storey Lake Resort | Hotel in Kissimmee | Travala.com
Clean house, clean pool. Plenty of room. Waterpark a great bonus. Two issues: 1. AC quit working, was temporarily fixed, then quit working again. Our last evening there it got to 81° in the house. Highly uncomfortable. The managers said they would fix the ac and only temporarily did once and that was it. Our last two days were spent in a humid, quite warm home. 2. Dryer would not dry unless on timed heat.