You need to know

• Pool access available from 7:00 AM to 8:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property is professionally cleaned.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 16 and up. COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Alhosn mobile app before check-in. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and up. COVID-19 vaccination record requirement applies to all guests aged 16 and up. Information provided by the property may be translated using automated translation tools. All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Airport shuttle fee: AED 120 per vehicle (one-way, maximum occupancy 4)
• Pet deposit: AED 70 per day
• Pet fee: AED 350 per accommodation, per stay
• Service animals are exempt from fees
• Rollaway bed fee: AED 125.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

Arabic

Russian

Filipino

English

French

Urdu

Dutch