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Soho Boutique Congreso8.6Excellent
52 Guest reviews
8.6Excellent52 Verified ReviewsRead all reviewsCleanliness8.8/10Service9.0/10Comfort8.4/10Condition8.4/10Amenities7.6/10
Excellent
52 Guest reviews
C/ ZORRILLA, 7, Madrid, Spain. See map
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Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Transportation services
Accessible facilities
ElevatorConcierge services
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Hotel Description
With a stay at Soho Boutique Congreso, you'll be centrally located in Madrid, just a 5-minute walk from Puerta del Sol and 6 minutes by foot from Gran Via. This hotel is 0.4 mi (0.6 km) from Prado Museum and 0.6 mi (1 km) from Plaza Mayor. Make yourself at home in one of the 75 air-conditioned rooms featuring minibars and espresso makers. Complimentary wireless internet access keeps you connected, and 49-inch flat-screen televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk.
Hotel policies
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Cashless transactions are available
- Essential workers only - NO
Important information
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Cashless payment methods are available for all transactions.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
- Nearby parking fee: EUR 30 per night (164 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Transportation services
Accessible facilities
Other
Elevator
Concierge services
Breakfast available (surcharge)
Multilingual staff
24-hour front desk
Limo or town car service available
Distance from property (ft) - 164
Distance from property (meters) - 50
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Well-lit path to entrance
Hotel reviews
TravellerTravellerLocation excellent, city center, walkable to lot of restaurants, close to metro station. Near all tourist attractions
TravellerGreat position in the city. Reception rushed, not very personable. Room utterly disappointing. There is no excuse for mouldy bathrooms in a 4 star hotel . The room was very tired with marks all over the walls, chipped paint on woodwork. For over 250.00 per night I expected more. Would never return.
TravellerEste Hôtel estuvo grandioso, con una excelente ubicación y un personal muy atento. Cuartos grandes y todo muy bien. Lo recomendamos!!!
TravellerI like the neighborhod. I don´t like the stars to acces to hotel and rooms
TravellerNice staff, near public transport.
TravellerVery quiet area close to park el retiro, very friendly staff, close to public transportation. A lot of restaurants nearby
TravellerExcellent location, minutes from Prado; other landmarks are also within a walking distance. Nice, friendly and very helpful staff.
TravellerNice staff and nice hotel
TravellerThe room was very clean and the staff were very courteous and helpful. The hotel was also very central for visiting lots of sights. The Prado museum, Retiro Park, Botanical Gardens and the Grand Via
Travellerno micro wave, nice room, spoty wifi. Limitied staff, restaurants near by closed upon arrival
TravellerLocation was a 10! The hotel was clean and quiet with friendly staff. Highly recommend this place to stay. We will be back!
TravellerConfortável
Localização perfeita e muito segura. Quartos bem grandes, cama king super confotavel assim como travesseiros. Cafe da manhã bom. Unica falha é a reposição fos itens que iam acabando . Por exemplo: roll de chocolate acabou e tinha ja pronta outra travessa e nao colocavam para clientes, assim foi com as frutas também. A maquina de cafe chegava a acabar tudo e so uma funcionava . Como tinhamos que sair as 8 hs por causa do voo, pedimos para deixar alguma coisa mesmo que fosse no quarto e nao fomos atendidos . Sentimos falta de nao ter TV por streming.
TravellerExcelente hotel buena ubicación
Muy buena ubicación y buen precio Personal muy amable
TravellerExcelente
El servicio de limpieza muy bien. Es un alojamiento precioso en una zona muy estratégica en Madrid. Me encantó
TravellerMe ofreció Expedia Hotel 4* Y parecía de 1* Sucio Viejo Baños viejos Muebles en mal estado
TravellerDisappointing Experience at Soho Boutique Congreso
Disappointing Experience at Soho Boutique Congreso I stayed at the Soho Boutique Congreso in Madrid from October 14-18, 2024, and unfortunately, it was a frustrating experience. Although the hotel advertises air conditioning, the system was set to blow only warm air, making the room unbearably hot. After multiple complaints, the hotel deliberately turned off the warm air, leaving the room with no air circulation at all. I requested a room change to escape the stuffiness, but the hotel refused. Every time I visited the reception, other guests were calling in with the same issue, clearly indicating a widespread problem. The reason the hotel gave for not fixing the air conditioning — that it was cooler outside — did not make sense at all, considering how hot and stuffy the room was inside. As a result, we were unable to sleep for three nights. Opening the window wasn’t an option either, as the street outside was extremely noisy throughout the night and into the early morning, making it impossible to get any rest. To make matters worse, the hotel forgot to book a taxi for our airport transfer, further adding to the inconvenience. I would not recommend this hotel unless they address these ongoing issues and improve their customer service.
TravellerMuy bien ubicado y nos dieron habitación antes de la hora de check in lo cual nos gustó mucho después de un largo viaje en avión
TravellerExcelente ubicacion , muy buena atencion
TravellerLocalização ótima
Muito tranquila. Quarto ótimo.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Across from congress. Vantage point very non busy area and windows look out onto office building or other window. Not a lively location .