Excellent
965 Guest reviews
3 El Thawra Council St Zamalek, Cairo, Egypt. See map
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A stay at Sofitel Cairo Nile El Gezirah places you in the heart of Cairo, within a 5-minute drive of Cairo Opera House and Egyptian Museum. This casino hotel is 1.8 mi (2.8 km) from Cairo Tower and 2.8 mi (4.5 km) from Museum of Islamic Art. Make yourself at home in one of the 433 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Cairo? This hotel has 3670 square feet (341 square meters) of space consisting of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Green Globe
Car recommended
Professional property host/manager
Pets not allowed
Service animals not allowed
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
German
Arabic
Russian
English
French
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Conference space
Breakfast available (surcharge)
Laundry facilities
Garden
Library
Children's pool
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Express check-out
Limo or town car service available
Casino
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Pool umbrellas
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Number of restaurants - 4
Conference space size (feet) - 3670
Conference space size (meters) - 341
Number of meeting rooms - 7
Number of outdoor pools - 1
Number of hot tubs - 1
Conference center
Snack bar/deli
Turkish bath/Hammam
Self parking (surcharge)
Valet parking (surcharge)
Computer station
Number of bars/lounges - 2
Number of poolside bars - 1
Number of coffee shops/cafes - 2
Pool sun loungers
Terrace
24-hour health club
Books
Water dispenser
Evening entertainment
Number of slot machines - 40
Number of gaming tables - 14
Number of VIP gaming rooms - 1
Casino floor size square feet - 0
Couples/private dining
Wine release events
Vegetable garden
Casino floor size square meters - 0
Proposal/romance packages available
Ballroom
Banquet hall
Reception hall
Eco-friendly cleaning products used
Covered parking
Uncovered parking
Secured parking
Covered parking
Uncovered parking
Secured parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
The property is beautiful. Rooms are comfortable and the bed was is excellent. Service in restaurants was a bit slow, but perhaps this is common in Egypt. I would recommend this hotel.
Lovely hotel, great view, worth the money👌
It was ok, bathroom wasn’t clean
Great views! And great amenities. Everything was updated and clean. Best choice in this hotel area in the Nile.
Delicious breakfast and very comfortable bed. Good location and very good service at breakfast and at club lounge
On the Nile
Excellent location. on the Nile. beautiful view. we could see the Pyramids from our Room.
Amazing !!
Sofitel Nile River
The hotel gets loud in the morning with the heavy equipment starting on the addition. Music is loud until about 2 am, even on the 22nd floor.
Main issue we had was smoking from adjacent room seeping in from connecting door as well as noisy neighbours. Food is v good however and pool and outside areas all pleasant. Transport onto Cairo sightseeing all easy and cabs etc can be called with ease and quickly.
Great view
The room was too noisy despite changing it three times. However, the service was excellent, as well as the breakfast and the location. I will not return back
I stayed at this hotel between 01/31 and 02/04/25, and the experience was extremely disappointing. Early on, problems arose. Although I was married, there were no non-smoking rooms with double beds, which forced me to accept an inferior option. Furthermore, the bags took over an hour to be delivered to the room, and this only happened after I went down to reception to request delivery. I was accommodated in room 314 next to a room that seemed to be used as storage or something similar, and this caused constant noise, with doors slamming all day long, at inopportune times, both in the morning and at night. Sound insulation is practically non-existent, which is unacceptable for a hotel of this category. Another problem was the constant noise coming from the Nile, as the hotel is located on the riverbank. The sound of boats and the nearby pier made it difficult to rest, making the environment uncomfortable. The restaurant experience also left something to be desired. Although the hotel has three restaurants, only 1 had a lunch option during my stay, and the service was of low quality. The food wasn't the best either, which only made the dining experience worse. In short, if you are looking for a 5-star hotel that delivers quality in line with what it charges, I recommend looking for other options. The only positive part of my stay was the breakfast, which at least met expectations. For the rest, it's not worth it.
It was nice stay
Excellent hotel, with bad food outlets and waiters
Great location, very clean and convenient with professional staff (except the waiters who need some serious training to be customer oriented) The food was horrible and the food service was below average (the hotel needs to invest in a good chef and get good ingredients, and train the waiters. overall food value for money is very bad) Check in was smooth and the staff are professional, check out was smooth as well. One irritating issue is that if you charge food to your room you have to pay an extra 1 % tax which is counter intuitive and does not align with the image of a 5 star hotel.
Fantastic view over the river Nile!
We had a great stay at the Sofitel. Friendly staff, nice rooms and a fantastic view over the River Nile and under the right weather conditions also the pyramids. With a room facing towards south we had direct Nile view all the way around us with a nice long distance to the busy streets of Cairo. The room was nice a cozy. Definitely not brand new, but clean and spacious. Only downside is the poor noice insulation of the balcony door. The party boats can be quite loud - so bring your earbuds! The fantastic view more than made up for that, and enjoying your morning coffee on the balcony is something different!
Very good and clean
everything was perfect!
everyyhing was wonderful, service impeccable. will stay again there soon.
Good location with a great view
The bed and pillows were too firm, so it was very uncomfortable to sleep for me. I got neck pains as a result and not much sleep! Also, the water pools when you take a shower.
We liked the location. You absolutely should use Uber.
Wonderful!
A nice hotel, just too noisy for a good night sleep. To be clear the noise from outside. There were two other restaurants near by that parties till late, like 4:00 AM. Over all was good. Great staff and good amenities. Get a room on a higher level. The noise might not be as bad.
A hotel with a very nice view at the middle of the city
Amazing and soo beautiful
Amazing Nile view . Staff members were very helpful
The location for meal looking onto the Nile was amazing, as were the cakes ;) . Rooms a little dated but aside from that everything else was 5*
Great stay
Service was incredible especially Tarek who maintained room cleaning.
The problem is that it is a very expensive country to be in Africa and it is not a big deal. The people at the front desk are not so friendly and everything is extremely expensive
Lots of amenities
The staff were all wonderful.
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nice property on Nile
I recently stayed at the Sofitel Hotel in Cairo and had a mixed experience. The view from my room was absolutely breathtaking, offering a stunning panorama of the Nile and some city that I thoroughly enjoyed. The pool and spa facilities were excellent and provided a great place to relax. The food options were varied and delicious, catering to a range of tastes. However, I did encounter some challenges with communication. Many of the front desk and restaurant service staff did not speak to me in English, which made it difficult to understand what was being said. Overall, while the facilities were great, I wish the service staff were more proficient in English to enhance the overall guest experience for international travelers.
amazing hotel, location, pool and people
This hotel is absolutely beautiful!!!! I HIGHLY recommend anyone and everyone to stay here. It was very safe, the staff were extremely welcoming and helpful, always willing to assist, and offers absolutely stunning views! The hotel was clean and well maintained throughout. The restaurants all offered a beautiful view of the Nile which truly highlighted being in Cairo. 10/10!
Facility in general was wonderful , right along the Nile. Dining was very good . Spa services were excellent. Felt very safe and comfortable here as an American.
Nice Hotel and Nile views. Breakfast spectacular.
Everything is perfect
Great experience
The Nile location greatly contributed to the user experience. The staff was friendly and responded immediately to every request. After 2007, it would be time for another renovation of the rooms and the pool area, as these areas are showing some weaknesses. It should be noted that despite this, cleanliness was always maintained, and the cleaning staff did a good job.
Good hotel with a beautiful view
Great location. Could do with a refurbishment but actually wonderful spot
Beautiful hotel. They upgraded us to a suite since we were newly weds. Loved everything about the service
Lobby has a really disgusting odor like sewer mix with perfume, rooms are not soundproof at all, you can hear all the music and loud noise from clubs around and nile river boats! 6/10
Noisy at night. If you need total quietness, make sure you get a very high floor.
One star is more than enough for the level of service.they kept me till after 5 to check me in and made all kinds of excuses ,and when confronted they just started smirking ,it made me feel that they are used to dealing like that with their guests . At the end I got a bill for over $130 for some chocolate and chips from my fridge ,not including any alcohol and when I told the staff checking me out ,some guy called Samer I got another dirty laugh and not even a hint of wanting to try to do something. Overall a nasty stay
No matter what the property offers the incompetence and the rudeness of the staff especially at the desk the check-in and the checkout is just horrendous and that affected everything.
Good hotel
All was good
Overall is excellent!!!
Location was amazing
Comfortable stay
This hotel had an amazing view of the Nile River, staff was very friendly and they met all your needs. I highly recommend
The location is excellent the stage is good need to be more professional the food is very good
Vary good
Excellent!
Sofitel is amazing. I would go back for the view alone. It was breathtaking. But, the staff were also amazing, so friendly and helpful and always a cheerful smile. They make the stay perfect. My room on the 9th floor was fabulous. Spotlessly clean and a good size. The pillows must be the softest in the world. I had the best sleep ever. I loved looking out at the city and the Nile in the morning and at night. It was truly amazing. The food and service at Sofitel is second to none. And to dine right by the Nile, 👌. I didn't get to the spa this time round but there is so much on offer I will definitely be booking a few treatments on my next visit. I did spend a little time by the pool which was fabulous. My trip was short but I enjoyed every minute of it thanks to the team at the fabulous Sofitel. I will be back.
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سوء تعامل الاستقبال وعدم الاهتمام بالنزيل وايضا الاثاث قديم جدا مع وجود ريحه بالغرفة والحمام كثير سيئه
We had a pleasant stay at this hotel for 3 days. The rooms were very small, especially for the price per day. The swimming pool was always at full capacity and too small to accommodate a lot of people. The staff were lovely and the buffet breakfast was absolutely delicious. The breakfast staff were lovely and always remembered our coffee order which was sweet. The highlight is the view from the balcony of the Nile river otherwise location is not bad. Overall, we had a lovely stay but only rooms and bathrooms were too small
There are lots of thing you can do inside the hotel. The only thing I didn't like some rooms need to be renewed
Absolutely outstanding in every way. The views, rooms, staff, lounge areas, and location for getting around Cairo. The restaurants are also excellent. Highly recommend the chicken tangine.
Rooms are outdated and not worth the price.
When critiquing a property I always put context first. Cairo is a large, bustling, in-your-face city. An assault on your senses in every way. So of course, keeping in mind that in mind when assessing the hotel. At the same time, when you deem yourself a 5 star hotel and charge prices higher than most hotels in Cairo, that comes with a set of expectations. And those were not met. The service has A LOT to learn. Bags were misplaced, orders and requests needed to be put in 4-5 times before they arrived, half the time the staff was somewhat nice (although incompetent) but there were more than a few occasions where they were flat out rude. Especially waiters. As a group of women at a table, we noticed groups of men getting much better, timelier and more attentive service. Female staffers were better. Male staffers, mostly rude. I would think twice before staying here again. Overall, I feel like the entirety of the staff needs to be retrained.
The best hotel in Cairo I think
Thank you to Ahmed Shandawili and the wonderful hotel team. We had a very memorable anniversary experience, everything was fantastic. We really appreciate the extra effort and care. We would definitely visit again and recommend to others. It’s definitely worth it!
I loved this hotel. The value for money for a high end Sofitel was exceptional. Restaurants were great and the pool/sauna/steam area was perfect
Highly recommended
Nice location
A lot of noise. Till like around 3am
So beautiful!! I loved everything about this place!
Hotel is nice but definitely outdated or difficult to navigate. Restaurants are nice and food was good but staff was average at best, at least our server was. You meed reservations for all the restaurants which is nice but can also be difficult. Room service staff was great!
The hotel facilities and views from this hotel are amazing! Still, I wish we would have known that the hotel is close to many night clubs in the area so you could hear the music all night long. If you would like to party this is the best place to be, but we came with a small child and had troubles sleeping.
The hotel was very pretty, well maintained, and safe.
Excellent location and service
Ahmed Rafat and Ihab really took care of me. They made sure all my concerns were addressed. They did an amazing job cleaning my room. A special thank you also goes out to Sandra at the Check in. She made sure my experience at the hotel was amazing. She provided me with great customer service and I truly appreciate all her efforts. The location of the hotel was also perfect. It is in the heart of downtown with easy access to different parts of the city. The views in the restaurant are equally as breathtaking.
Nice hotel polite staff but all the charges are ripoff, for 500ml water bottles they charge me 190 egp, they have laundry service but ridiculous prices one shirt 8 dollars one trouser 8 usd unbelievable I wash entire lode of clothes for only 15usd outside laundry nearby pick up and drop off my clothes
Repeat visit and consistent high standards. Helpful staff. Great breakfast team, including Ahmed and Ramadan. Location on island has better air quality and less hectic, which for me is differentiation from other hotels in Cairo. Reception area is good for getting in/out car service.
It’s a beautiful hotel inside and the outside areas, with an amazing location on the nile - and fantastic facilities. The real only (but major) downside was that there are some nightclubs very close and the room soundproofing is poor, with the level of music I didn’t get a good nights sleep either night (as they pump out loud dance music until 2am). Which is a real shame.
The staff went above and beyond to make us feel special,
Room is very outdated. Furniture and carpet doesn’t match no headboard. Bathroom needs renovation.bathroom floor grout needs to be redone.very ordinary room not Sofitel standard. We have stayed in so many Sofitel in other countries this one is worst.
Needs major renovations
I used to go every 2 years regularly till 2019. This time the hotel is not maintained and needed major renovations.
Centrally located in the city.
Great time there! Concierge was very helpful! Amazing breakfast and restaurants! Recommended 💫💫
Superb quality a truly memorable experience with great food,super helpful staff and a stunning location .I shall return
Needs a renovation
Unfortunately has the best location but it needs a good renovation
it was a nice stay
الغرف قديمه بس والباقي كله ممتاز
Very old hotel only the location
Beautiful hotel with view of the Nile! Spa was great so was the jacuzzi! Staffs were very helpful and welcome. They also gave me a complimentary 2 hrs late checking, I couldn’t be more pleased. Highly recommend The Sofitel if you visit Cairo!
Marvelous Hotel!!
Hotel is perfect, well located, food is delicious and service as well. The room with the panaromic view is also amazing. I will come back.
Excellent location, nice and clean room. Only 1 issue: the electric outlet should be updated .me coming from the state finding hard time charging my phone. The staff at the club lounge were amazing, very professional, they went above and beyond to make our stay enjoyable. Mrs abd el moneam and hana bishay’s dedication,knowledge,with a great care etc…. Keep up the good work.very best. Mechha
Great hotel and staff.
This is not worth staying in. They have 3 restaurants and they have the same menu at each location, the pool is the smallest I've ever experienced. It shouldn't be considered 5 star hotel, maybe 3!
L
Everything was ok , but sometimes it takes a long time to be served
A/C wasn’t working well , I told the front desk 3 times , but didn’t fix it
Lots of late night noise from party boats on the river but great location and friendly/helpful staff.
This hotel was amazing and the staff was superb.
Sofitel Cairo Nile El Gezirah | Hotel in Cairo | Travala.com
Everything about our stay was amazing!!! The view of the Nile definitely 10/10