Smarana Hanoi Heritage

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Located in Hanoi (Cau Giay), Smarana Hanoi Heritage is within a 5-minute drive of Indochina Plaza Ha Noi and Lotte Center Hanoi. This 4.5-star hotel is 2.6 mi (4.1 km) from Vietnam National Convention Center and 2.8 mi (4.5 km) from My Dinh National Stadium. Make yourself at home in one of the 25 air-conditioned rooms featuring fireplaces and Smart televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and minibars (stocked with some free items), and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately VND 500000 for adults and VND 250000 for children
• Airport shuttle fee: VND 700000 per vehicle (one-way, maximum occupancy 4)
• Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English