Blue Way Inn By Jasper Near Frost Bank Center
7.6

Very Good

480 Guest reviews

7.6
Very Good
480 Verified Reviews
Read all reviews
Cleanliness7.6/10
Service8.2/10
Comfort8.0/10
Condition7.6/10
Amenities7.0/10

211 N WW White Rd, San Antonio, United States of America. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Accessible facilities
Laundry facilities
Free breakfast
24-hour front desk
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Hotel Description

With a stay at Blue Way Inn By Jasper Near Frost Bank Center in San Antonio (Arena District), you'll be a 4-minute drive from Frost Bank Center and 8 minutes from Alamodome. This motel is 5.3 mi (8.5 km) from Alamo and 5.4 mi (8.7 km) from River Walk. Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls. Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. Free self parking is available onsite.

Hotel policies

No elevators

Professional property host/manager

Pets allowed

Only dogs and cats are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 5:00 PM
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 20 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 10:00 AM to 10:00 PM.
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Minimal age
21
Optional fees
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Accessible facilities

Other

Laundry facilities

Free breakfast

24-hour front desk

Wheelchair accessible parking

Number of outdoor pools - 1

Free self parking

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible pool

Well-lit path to entrance

Hotel reviews

7.6
Very Good480 Verified Reviews
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Cleanliness7.6/10
Service8.2/10
Comfort8.0/10
Condition7.6/10
Amenities7.0/10
2/10
Poor
Verified traveler, 01 Apr 2025
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Not recommended. Pictures they put are correct but very small room and smell is not good.

4/10
Poor
Nicole, 30 Mar 2025
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I know why it was under 60 bucks.

The hotel is not named this, it’s named something else. The room itself was 85° inside. The floor was dirty. There was blood on the ceiling splattered. There was urine splashes on the bathroom door. The TV was in a blocked off space with horrible sound.

8/10
Excellent
Luis, 27 Mar 2025
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Like this hotel

8/10
Excellent
Roman, 21 Mar 2025
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Simple and effective and that's all that matters

Stay was good, just needed a decent room to stay for the night and it filled the roll just well, especially with the location being 5 minutes away from the Frost Bank Arena to watch a basketball game!

8/10
Excellent
cory, 18 Mar 2025
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Friendly fast service

4/10
Poor
Kirsten, 16 Mar 2025
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Not 7.8 rating worthy

Staff was friendly, but the room was dirty and smelled like cigarette smoke (supposed to be non-smoking), the room was at the back of the hotel and did not feel like a safe location.

10/10
Exceptional
Tracy, 15 Mar 2025
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Perfect place to stay

6/10
Fair
Ernestine, 15 Mar 2025
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The pictures of the property are not like the rooms on the property. You pay what you get. Upon arrival, we waited a couple of minutes because the doors were locked. Got checked in the lady at the desk, right there at the end caught attitude. Because at the time all I had on me was a passport card, and she wanted a drivers license. The passport card doesn’t expire till 2029. Once we got our key, we went to go look at the room. The first thing I noticed was dog hair all over the floor like they didn’t even sweep. I had to go and get a broom and dustpan from the office. The room was spacious. The beds were hard, but we managed. The area was bad, a lot of people walking around. I will never return back to this property.

8/10
Excellent
Bijal, 14 Feb 2025
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Overall OK place if you are on a budget.

2/10
Poor
Verified traveler, 13 Feb 2025
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Breakfast was Kirkland breaker bars

8/10
Excellent
Milton, 07 Feb 2025
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A lot of traffic go by. A lot of trucks

4/10
Poor
Omar, 28 Jan 2025
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Limpieza muy mal

6/10
Fair
Stephanie, 28 Jan 2025
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Very clean but very small rooms.

4/10
Poor
Sara, 22 Jan 2025
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It had a bed and heat on a night when it was snowing, great! The room, property and amenities seemed overworn. The bed was clean but there were noticeable spots of the floor didn't seem to have been cleaned in some time including the bathroom corners. The shower leaked and sprayed everything in half the bathroom.

10/10
Exceptional
Robert, 20 Jan 2025
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Very quite great price very very clean

10/10
Exceptional
Michael, 19 Jan 2025
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Very clean

8/10
Excellent
Ramona, 18 Jan 2025
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Everything is good except some mouths!

10/10
Exceptional
Breanna, 14 Jan 2025
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This is the best place for the price you pay

10/10
Exceptional
Breanna, 12 Jan 2025
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Love this property

10/10
Exceptional
Breanna, 10 Jan 2025
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I like this on it’s affordable and convenient

10/10
Exceptional
Dulce, 02 Jan 2025
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Great staff

10/10
Exceptional
Malih, 31 Dec 2024
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Excellent

Clean and friendly

4/10
Poor
Jacob, 21 Dec 2024
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Cold shower and breakfast was prepackaged snacks from a vending machine.

6/10
Fair
J Socorro, 21 Dec 2024
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Did not offer housekeeping option and did not leave toiletries or change dirty towels on a second stay.

2/10
Poor
cynthia, 21 Dec 2024
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They must not have a cleaning staff because it was so dirty! A lot of dead roaches and some alive! Dirt in the cabinets looked like thay haven't been cleaned in months. Its closed to the freeway so thats very easy to get around and convenient. Would definitely not stay here again but to be honest you get what you pay for. Only stayed one night, literally just to have a place to sleep.

6/10
Fair
Jc, 15 Dec 2024
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The staff and service were great but the rooms have roaches. The area is not the best. Don’t bring your family to this place they will not feel safe.

8/10
Excellent
Carol, 03 Dec 2024
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The hotel staff are professional and kind. The rooms are very clean.

10/10
Exceptional
Ramon, 22 Nov 2024
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We liked it a lot better than the other we stayed before (Studio Suites). We'll come back here for sure! Only complaint would be that the site states English and Spanish language available but the host didn't speak Spanish and there was no other option. Also, she didn't understand English very well and because of that she gave us wrong information. Fix that and no complaints!

10/10
Exceptional
Christopher, 15 Nov 2024
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Close to the highway...

6/10
Fair
Madeline, 01 Nov 2024
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This place is good for bare minimum stays. decent room and bed, no real compalints about the room. the area is a little shady, with limited eating options and almost nothing to do in the immediate vicinity, but the staff was very friendly, so overall not a bad place to stay.

8/10
Excellent
Jordan, 31 Oct 2024
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Older but clean

Place was a little older but clean and comfortable.

2/10
Poor
Josephine, 27 Oct 2024
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Don't stay here if you can help it!

The front desk worker asked for $20 cash deposit then backtracked once I turned toward the ATM. Either this motel doesn't disclose their deposit policy, or this person tried to take $20 from me. The room smelled like smoke, and the sheets were extremely dirty. I'm talking grease stains, blood stains, dirt, and other gross stains. The appliances were sticky as well. For $85 dollars a night, I'd at the very least expect clean sheets. I don't even want to think about the kind of bugs they have here. To top it off, they accused me of stealing their disgusting blankets after I left. Worst experience, don't stay here.

10/10
Exceptional
Jonathan, 24 Oct 2024
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Great stay. Highly recommend

2/10
Poor
Akram, 21 Oct 2024
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I’m not recommending this property for anyone Very filthy and stuff is very ignorant they open my room to get in at 9:30 am because he thought I’m out , I yelled at him when I’m taking a shower I said I’m still here. Very unprofessional and room smells terrible

4/10
Poor
Justin, 13 Oct 2024
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Go somewhere else if you have kids

The beds were comfortable and the shower was nice but the room was not clean. There was ants in the bed. Stuff on the floor and and eyelash on the microwave. All very obvious and noticeable things. When we arrived we where able to check in which was nice but the homeboys and their stable of ladies where our in full force so I would not recommend if you’re with you wife and kids. Cheap place that did the job but nothing fancy and I wouldn’t leave anything valuable in site

6/10
Fair
Amanda, 07 Oct 2024
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Not what I expected out of reviews I read. There were ants on the bed and under there were dead crickets. In the restroom there was a bath sponge that I’m guessing the previous guest left behind. You could tell they just fix up the room to look presentable but they do not in fact do any housekeeping. The room was much more smaller than what the pictures shows. There was barely space to walk through. It was 4 of us for a 2 bed room.

8/10
Excellent
minnie, 03 Oct 2024
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Management was friendly. Room was CLEAN, spacious and comfortable. The bed was especially comfortable.

2/10
Poor
Samantha, 02 Oct 2024
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There was hairs & nasty spots everywhere it’s completely gross & in a bad area of town! Would’ve canceled if possible

10/10
Exceptional
Art, 25 Sep 2024
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It was a nice comfortable stay

2/10
Poor
Chad, 09 Sep 2024
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If you want a place to shoot up heroin and add to the blood spatter on the walls and bedsheets, this is the place for you. If you want homeless people asking if they can stay in your room while you are out, this is the place for you. If you want to share your room with roaches, this is the place for you. If you want to be surrounded by clouds of pot smoke, this is the place for you. Whoever gave this place a high rating was lying!!!

4/10
Poor
christopher, 08 Sep 2024
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Nothing to extreme but saw about 10 roaches in the restroom

4/10
Poor
Alireza, 01 Sep 2024
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Seen couple of cockroaches Rest room door couldn't be closed! There was no cattle or coffee maker

10/10
Exceptional
Allan, 26 Aug 2024
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Good place

10/10
Exceptional
Verified traveler, 16 Aug 2024
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Reasonably Priced

Pleasant experience

10/10
Exceptional
Thomas, 12 Aug 2024
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Great place to stay and save money!

Excellent budget-friendly stay. No issues. This is not a hotel or resort. It is convenient for everything if you have a car. I read all the reviews before staying, I had no issues and I saved money.

2/10
Poor
Kelly, 09 Aug 2024
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The room was clean and nice the actual hotel itself is nice my son found syringe on the toilet and the smell of smoke while being a smoking room I have stayed in several smoking rooms and I and never have I opened the door and smelled the overwhelming smell of a dirty ashtray I have stayed in several smoking rooms and I cannot smell smoke when I open the door the the overwhelming smell of smoke was terrible the hotel was clean for the most part except for the syringe and it's it's a nice place but the staff started knocking at the door at 9:00 this morning I was awake fully aware of what time check out was I did not need them knocking on the door and if I'm not staying over housekeeping shouldn't knock on the door either they knocked on the door at 9:00 again at 10:00 10:10 10:15 I knew what time checkout was and I wasn't leaving until then they did however give me my check my deposit back but it was just rude how they knocked on the door I know what time checkout is I'm a grown woman it was just me and my two children and my dog and I didn't think that was professional I wasn't leaving any sooner than 11:00 and all they did was prevent me from being made able to make important phone calls knocking on the door every few minutes causing the dog to bark I would not recommend this hotel for that reason cleaning stuff was fantastic but the owners are greedy

8/10
Excellent
Noel, 02 Aug 2024
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Very good if you need a cheap room.

2/10
Poor
MARIA, 08 Jul 2024
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The room was infested with cockroaches so we ask for a change and they gave us a remodeled room, but still a bad one

2/10
Poor
Angela, 02 Jul 2024
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ROACHES!!! I left in the middle of the night because there were roaches. The man at the front desk didn’t seem to understand why that was a problem and would not give me a refund. I was barely able to get my deposit back.

2/10
Poor
Jennifer, 01 Jul 2024
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Absolutely terrible. We booked this after seeing a high rating on Expedia. I travel a lot, and the previous two nights while traveling had lodging in a similar price range that were both very good. This one, however, was awful all the way around. The staff was unfriendly and demanded a $20 cash deposit upon check in, and then were conveniently away from the desk at check out, and had been for quite some time judging from the number of key cards that had been left, so basically a scam. The room was absolutely filthy. The only reason we stayed was because our arrival was very late and we were collapsing from exhaustion. Dust and dirt on the ac, floors were dirty. Killed 2 bugs in the room. Outlets that didn't work. The only positives were that the AC worked very well and there was good parking. I do not recommend this place.

10/10
Exceptional
Theresa, 01 Jul 2024
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The place was clean albeit a little snug. It’s inexpensive stay yet the place had thick wooden hangers and even a blow dryer. We’re happy with the extra 3rd pillow per bed. The owner/manager was friendly. Breakfast options include blueberry muffins, Coffee, apple juice and orange juice.

2/10
Poor
Mario, 16 Jun 2024
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There was cockroaches all over the room, the beds weren’t made too much noisy, would not recommend this to anyone ever

6/10
Fair
Sallie, 16 Jun 2024
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Staff was very nice and the room looked beautiful. However, the outside area looked liked it had seen better days. What made me feel unsafe was hearing a woman screaming outside my door at 6AM. It seemed like management was trying to calm her down, but it was still scary.

10/10
Exceptional
Dionshae ‘, 10 Jun 2024
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Very clean. Friendly staff

6/10
Fair
Verified traveler, 07 Jun 2024
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Pet fee is doubled if paid in cash

Semi-friendly motel. Ask for pet fee in cash but charged be again on checkout.

2/10
Poor
Helen, 07 Jun 2024
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First thing you need to know: ROACHES. Enough said. I saw them after i had spent the night and was dressed and putting my things in the car. I re-entered to room to get the last of my things and they were crawling up the interior side of the door. In addition, the place needs a lot of maintenance & repair, the neighborhood is kind of run-down and there is virtually no grass on property where you can walk your dogs. The only good thing was the bed was very comfortable. Would not go there again.

10/10
Exceptional
Gabriel, 31 May 2024
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Can use a little work but overall good experience

6/10
Fair
Crystal, 27 May 2024
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Property was clean rooms are small no breakfast

6/10
Fair
Anna, 27 May 2024
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It was clean, but the property is run down and is in need of repair

10/10
Exceptional
Richard, 17 May 2024
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To our pleasant surprise, the hotel was in a great condition and the rooms were nice and clean!

4/10
Poor
Rosalinda, 16 May 2024
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Won't go back there.

Bathroom was not clean properly.

8/10
Excellent
Sonia, 12 May 2024
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All good

10/10
Exceptional
Austin, 06 May 2024
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Nice and clean place

every time I come to stay here the place is clean and staff always nice and friendly. Would recommend staying.

10/10
Exceptional
Anirban, 06 May 2024
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Everything was very nice. Staff was very friendly. Quiet neighborhood

8/10
Excellent
Verified traveler, 30 Apr 2024
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Good place

This is not a new hotel. My room appeared about 75% renovated, so it was nicer than other similar hotels. The bed was good and thick pillows. Excellent lighting in my room with 4 separate bright light fixtures. The bathroom is on the small side. The manager is friendly and helpful and keeps a good eye on the place;security cameras everywhere so I felt relatively safe.

4/10
Poor
Maria, 21 Apr 2024
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The electrical plugs did not work. And room service would come knocking way too early and open the door.

10/10
Exceptional
Meghan, 21 Apr 2024
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Love to stay here every time I come into town

8/10
Excellent
Anna, 20 Apr 2024
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Not bad

Tv was busted , but we got what we paid for was good enough for us

4/10
Poor
Stephen, 09 Apr 2024
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Not a great experience even taking into account price. The free breakfast was a joke. A couple of stale biscuits, a broken orange juice machine and no tea bags. Very loud street noise.

10/10
Exceptional
James M., 08 Apr 2024
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Good

4/10
Poor
Elda, 07 Apr 2024
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Pay the extra 60 bucks for a better place!

As soon as I walked in to this room there was like at least 10 flies in the room! Stains all over the walls, yellow stains on the sheets, and the air wall mounts were so dirty! This places was rated 8.2 on hotels,com, I have never had this happen before! I will never stay here again! Hotels.com did me dirty!!

4/10
Poor
Gabriella, 01 Apr 2024
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Was dirty had roaches very uncomfortable place.

4/10
Poor
John, 26 Mar 2024
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The place was rated well above what it truly is, The place is located in a bad neighborhood. Caught some dude creepin around the parkin lot late at night

10/10
Exceptional
Noel, 22 Mar 2024
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Had an amazing stay

8/10
Excellent
Christine, 19 Mar 2024
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Check in was fast and easy. No line. Room, bedding and shower were clean. Bed was super comfortable. Hot water was immediate. Walls were thin, but the property was quiet, so not disturbances. Area felt industrial and a few people walking by the property. But not loud and wasn't constant. Location is close to freeway. For our weekend stay, this was a good hotel. Would stay again.

4/10
Poor
LONIRISE, 18 Mar 2024
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It's not what the picture says

We supposed to get a non-smoking room they gave us one but it smelled like smoke the blanket the bed the bathroom was not very clean

8/10
Excellent
Fung Yik Muk, 17 Mar 2024
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Surrounding area is sketchy

8/10
Excellent
Leonard, 26 Feb 2024
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It was clean and very quiet no one hanging around outside the hotel

4/10
Poor
Michelle, 24 Feb 2024
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The manager was never at the front desk. They had in the morning very weak coffee, and it was all packaged foods for the continental breakfast.

4/10
Poor
Jonathan, 22 Feb 2024
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I will start with the positive... the room was reasonably priced the suite appeared to have been recently updated, and the bed was comfortable. Given that I was traveling with dogs it limited my available options so I initially was thinking this was a bonus. However, despite the bed comfort and value I can't reasonably recommend this hotel to anyone but the most deperate traveller. Now for the drawbacks... the area is industrial and both the noise from the street and the other hotel patrons made for many disturbance during the night. The included breakfast... this consisted of a few different packages of cookies and granola bars, not even cereal or bread... the juice dispenser had orange and apple juice the Orange juice was NOT orange rather a brownish color. This feeds into the low score for staff... though my interaction was limited there was a lot of finger ppinting back at "The Owner". For cleanliness... i was to be in a non-smoking room that smelled of smoke, just not tobacco smoke, and had what appeared to be cigarette butns on the bed spread. The shower head could use a dip in some demineralizer and the rest of the bath needed some work on mildew.

4/10
Poor
Steven, 10 Feb 2024
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I didn’t like the property because the room had a strange smell to it, the cable or tv wasn’t working correctly and the bathroom door wouldn’t close. The worst part about it was that when my wife and I were sleeping and I had woke up to a cockroach crawling on me.

10/10
Exceptional
Mikael, 07 Feb 2024
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From the time we checked in to the time we checked out, staff was super nice. I was here two nights for the stock show and it had everything I needed with the exception of a coffee maker in the room. I’m simple so it doesn’t bother me but all in all, nice place.

10/10
Exceptional
Trisha, 07 Feb 2024
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We stay here every year. Never a problem

6/10
Fair
Maria, 13 Jan 2024
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The “comfort room with king bed” was very comfortable. Overall, the room was very nice. However, the sheets had a couple of yellow stains (hmm). Also, the bathroom floor was dirty, especially around the toilet. There was trash and hairs stuck to the toilet frame from the previous guests. The next morning, the owner called me at 10am to see if I was going to check out. I had until 11am to do so, therefore, that call was unwarranted and made me feel unwelcome. Loud music woke me up at 6am but stopped as soon as I called the office. Some shady characters are around there, and the owners are always walking outside watching every move. The coffee was good in the morning.

6/10
Fair
Marie Ange, 01 Jan 2024
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It was truly dirty. The staff was nice. They are saying that breakfast was included but nothing but coffee and cookies. I will never go back to this place again.

8/10
Excellent
Jose, 26 Dec 2023
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Great place to stay. The staff was very helpful and they took care of all our requests in a rapid and nice way.

6/10
Fair
Maksut, 22 Dec 2023
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..

2/10
Poor
Patrick, 14 Dec 2023
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Should be condemned! Gangbangers partying in the parking lot all night, broken glass everywhere.

8/10
Excellent
Engine, 10 Dec 2023
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Room is small but tidy & clean, no complaint on this price range

4/10
Poor
Richard, 05 Dec 2023
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Over rated

The Sky Palace had a rating of 8.x on Hotels. Com. It should be rated no better than a 2 or 3. It makes me doubt any Hotels. Com ratings. Old, run down, bathroom not much larger than an airplane bathroom, bed covers had patches and the neighborhood was terrible Also breakfast consisted of packaged pastries like at a convenience store.

8/10
Excellent
Reetam, 11 Nov 2023
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Decent place to stay for the price!

4/10
Poor
Robert, 10 Nov 2023
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The rooms are not clean and there were many bugs in the bathroom

2/10
Poor
Esmy, 29 Oct 2023
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Not only is the customer service terrible but they require extra charges for several things even though on their website, it says that they come with with your purchased included free and decide to scam you by making sure you pay for those free necessities in cash

8/10
Excellent
zebulon, 15 Oct 2023
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It was ok

6/10
Fair
Jacob, 13 Oct 2023
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The customer service was great, staff was very nice and friendly and helpful. The area seemed very unsafe and ghetto. The other tenants seemed like they just got out of jail. The rooms were pretty clean but the bathrooms need an update; paint peeling off the walls, grime in the shower. It was perfect for what we needed it for, a cheap place to stay for one night. But if your stay is longer or you're picky, I wouldnt reccomend.

2/10
Poor
Shawn, 12 Oct 2023
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I did not stay here. Felt unsafe and wanted additional charge for my service animal

2/10
Poor
Mary, 20 Sep 2023
hotel-logo-v2.pngTraveller

Terrible

The rooms are DIRTY! When we arrived at the hotel I felt very uncomfortable, then after seeing the room it solidified my feelings. The floor was dirty, the walls were dirty, I can’t imagine what was on the door to the bathroom. The tub was leaking, the toilet was leaking at one point and the caulking was an amateur fix. Not sure what pictures they posted on the website but they aren’t what we saw.

10/10
Exceptional
Brian, 22 Aug 2023
hotel-logo-v2.pngTraveller

Nice stay for a great price.

Place was very good. In the middle of an industrial area, but you can tell the owner really tries to keep the place up. 5 minutes away from AT&T Centre. Owner always met me in the morning with a smile and asked how my stay was going. Rooms were a little small but still very nice and clean. Bathroom was also clean. Nice stay for a great price.

10/10
Exceptional
Kimberly, 08 Aug 2023
expedia-logo-v2.pngTraveller

Staff was friendly and the location was great.

2/10
Poor
Enrique, 31 Jul 2023
expedia-logo-v2.pngTraveller

Ac not cooling night manager said nothing he could do till managment showed up in am not a good place

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