Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: USD 610
• Christmas Eve (December 24) Gala Dinner per child: USD 305 (from 6 to 11 years old)
• New Year's Eve (December 31) Gala Dinner per adult: USD 1220
• New Year's Eve (December 31) Gala Dinner per child: USD 610 (from 6 to 11 years old)

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Visitors entering the United Arab Emirates (UAE) require an entry visa (Tourist Visa) that needs to be arranged prior to the arrival date. This can be arranged through your local UAE Consulate or Embassy. All visitors are required to send a copy of their passport a minimum of 3 working days prior to the arrival date to obtain a border pass to cross the UAE-Oman checkpoint. Residents of United Arab Emirates (UAE) must send a copy of their resident visa in addition to the passport copy. The border passes will be available with the public relation officer at the Dibba checkpoint. For this reason, the hotel cannot accept last-minute bookings from UAE residents. Please note that no alcohol is permitted when crossing the UAE and Oman border.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property uses a grey water recycling system and eco-friendly cleaning products
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately USD 47 for adults and USD 23.50 for children
• Airport shuttle fee: USD 335 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

German

Arabic

Russian

Thai

Filipino

English

Italian

Indonesian

French