Great location! We had a top floor with Ocean view which was amazing. The pools are super and the roof top bar had good food and drinks. Don’t rely on the wifi, it is not very good.

Front desk. People needs to be more welcoming and happy to have you.

This condo is in a great location and was in good shape. Beds were comfortable.

Great place, very clean and spacious. Excellent location

Wonderful location. Short walk to the beach and main avenue. Full kitchen in the rooms were very convenient.

Eveything was amazing

All good

Great! Love the Condo

Clean property. Walkable safe area.

No hot water and poor service

When we checked in, I noticed right away that our jacuzzi had no hot water. I went downstairs to tell the clerk and was told I should open a valve in the kitchen or bathroom. After many attempts at finding the valve, restarting the valve, etc, and after 4 visits to the lobby counter and speaking with someone over the phone the problem was never solved. After, we realized there was no hot water at all in our presidential suite for 6. No one ever came up to try to fix the problem. Both clerks seemed nonchalent and in no way bothered by the fact that we had no hot water, as if it was normal. Very disappointing considering the quality and the price of the room.

PROS-Nice place. Staff available at checkin desk until late. Great bedroom space with storage/closet space. Nice bathroom. Great outside sitting area off both bedroom and living room. Gorgeous pool area! CONS- Sofa bed was not comfortable. Unfortunately we only got 2 towels when room was booked for 4 people. Coffee machine available but needed coffee pods and none available. Parking is gated and security onsite but, we can home around 10pm and it was full. Free street parking around building, only until 10am.

Property not as described. WiFi did not work, laundry facilities were by reservation only, the partial ocean view was looking at trees and if the wind blew- you might be able to catch a glimpse of some water, the AC stopped working, the front desk “management” was less than helpful and rude. Conveniently located near 5th Ave and the parking garage staff were nice. Other than that- a waste of money and would not stay there again.

Nice rooms and very clean

The property itself is great. It's close to the beach, tons of restaurants etc. The parking is secure and the overall area feels safe. I don't know if this booking is only for room 506 or if it's for several, but that particular room I would give a 1 star rating. There was some issues checking in (not a big deal.. the facility has many different vendors and it seems a little disorganized and they almost gave me another families keys). The room itself looks great upon entering. 2 nice size rooms and 2 big bathrooms, nice balcony, good living space (although small) - but really nice for the price point. However, there was NO AC. We worked with the staff from 4pm past midnight trying to get it to work with no resolve.. the property owner finally responded and said she'd call back in "2 minutes" and we didn't hear back for over 12 HOURS. It was very, very hot and we couldn't leave to go eat because we kept waiting to let the worker in and then eventually had to try to fall asleep with a crying child using an ice pack to cool down. It truly ruined the beginning of our vacation. The next day we were offered a different, smaller room and we accepted and that room was completely fine and I don't have any complaints. We were given a refund for 1night, once asked, w/o issue. IF the air would have worked I would give this place 4 stars (the sheets/towels had stains&there were false eyelashes on the mirror in the bathroom). But, due to the nightmare we experienced I can't recommend.

Great spot, not a hotel

Great location, everything is walkable and beach is right nearby. Stayed with 5 yo kids and it was easy. Pools on rooftop are beautiful and one of them is heated! Condo is new and beautiful, however it’s managed by owner. First day I had to figure out how to get in touch to get room clean, new towels and book laundry facilities. Management/owner was responsible and they took care of it. I kind of wish hotels.com made clear about that point that it’s not a hotel. Still a great value.

Everything is perfect for the price. It is the best location, a very nice building, and a room. Daily cleaning. What I didn't like: - Bed linen and towels are all stained. - Sometimes they forget to add soap and toilet paper. - The closet door fell off when we tried to open the one next to it. - There is no kettle. - The air conditioner blows VERY hard. - The door to the bedroom closes very hard. But everything else is just perfect! Huge and comfortable bed, large balcony, convenient parking and laundry, good soundproofing of the room. Very close to the beach. I highly recommend this place!

Great property. Very quiet and comfortable beds. Within walking distance to 5th which was great! The pool and bar are wonderful! We didn't think it was too busy at they pool any day. The kitchen is stocked but not well so for longer stays it may be difficult to cook for yourself. But lots of great dining options within walking distance. The beach isn't far but it's extremely busy. I would recommend this place for a comfortable stay!

BETTER CONDOS NEARBY!

It's close to beach and has great views from rooftop pools, gym and bar. Only reason I stayed several days longer than I should have. Mediocre house keeping. Twice was given condo without pillowcases. Once was not given condo I paid for. Complain and management gives you attitude.

This property is in a perfect location, blocks off of 5th Ave, the beach and 38th St. The units are clean and comfortable but the real star here is the rooftop pool. . . AMAZING!!

The 2 bedroom was GREAT for 3 people (or 4 if one doesn't mind sitting on a kitchen chair)! Short walk to the beach/stores/restaurants.. very clean daily towels. Will definitely return!!!

We stayed in room 506 and the air conditioner didn’t work properly all day we had to turned it all once or twice and sometimes reprogrammed the thermostat in order to work. The wifi and tv we never got it to work and we were there for 7 days. They really need to clean the rooms a little better, the floors never got swept or mopped once in all the 7 day that we were there the apartment it’s very dusty. I liked the location of the hotel and the pool was very nice.

good place!!

Started with family. Excellent.

poor management service

These are owned and managed by someone different than the building. so, in this case it was very bad because we had no running water and the front desk was notified but the problem not resolved. I stayed here a week prior at a different unit and had a wonderful stay and thats why I returned. I dont think any reviews are valuable here, guests should be rating the company managing the condos.

Singular Dream Residences is a Great place to Stay near the Beach, safe, convenient, near Lots of dinning places. Our Host Erika is an Amazing Host, with great customer service. Thank You Erika keep doing what you are doing with great Customer Service & Caring for your Guests.

Singular Dream Residences is A Great Property near the Beach. It is Safe, Comfortable, Clean and very near Shopping & Dinning. Erika our Host is an Amazing Host. Erika cares about her Customers and she goes out of her way to make sure your have a Great Stay. I would highly Recommend Singular Dream Residences to anyone that Comes to Playa Del Carmen Quintana Roo. Thank You Erika For Being an Amazing Host that Cares for her Guests. You feel like you are At Home at Singular Dream Residences. Thanks Erika, keep up the Great Customer Service.

Me gustaron muchos las instalaciones, ubicación del lugar, limpieza, solo hubo problemas con el internet

Desafortunadamente hubo un problema de voltaje y 2 días no tuvimos elevador ni airea acondicionado, no pudimos dormir por el calor y el subir 5 piso por las escaleras y con calor fue muy pesado.

God beliggenhet, stor plass, hyggelig bartender! Litt slitent bygg noen steder, ikke vennlig resepsjon. Ok vask, nye håndklær hver dag.

Debería ser todo con entrada autónoma. La recepción está de sobra.

Very nice place

Me encanta, tiene todo y está cerca del mar, a una cuadra.

Excelente propiedad y su ubicación también es muy bieno

La limpieza de la habitación no fue la mejor, la basura la dejaron por 2 días seguidos, no cuidan mucho el tema de limpieza, todo lo demás bien.

Excelente lugar para vavacionar

NO HABÍA AGUA CALIENTE

Excelente ubicación, cerca de restaurantes y playa a pie. Hermosa vista!!

Todo excelente

Excelente lugar.

Es una excelente opcion, el apartamento es moderno y tiene lo necesario para estar comodo en familia, definitivamente lo recomendaria

¡Increíble departamento! Muy limpio, amplio y a un excelente precio. Sin embargo, tuvimos problemas con el agua caliente, ya que un baño no salía, por lo que todos nos teníamos que bañar en uno solo. Al principio como llegamos en la mañana tuvimos que marcar al teléfono que venía en Expedia porque la recepción no registra las reservaciones que se hacen a través de esta página. A pesar de esos pequeños detalles, todo estuvo excelente

Es muy cool

Muy buenas amenidades

Está cómodo céntrico , pero no tuve televisión ningún día , el aire acondicionado es para todo el departamento entonces es complicado por el tema que se enfrían diferentes áreas y si apagas no puedes prender recamaras por ejemplo , el tema del estacionamiento el primer día lo tuve que dejar afuera y pagar parquímetros

Excelente lugar, vista al mar, alberca con vista fabulosa, cerca de la 5ta avenida, muy bonito!!

Excelentes departamentos

El lugar esta increíble, muy cómodo y acogedor