- buy presentsTravel
Gift Cards 
Rewards!AVA Smart
Program
- USD
Silk Flower Hotel & Spa8.8Excellent
17 Guest reviews
8.8Excellent17 Verified ReviewsRead all reviewsCleanliness8.4/10Service8.6/10Comfort9.2/10Condition8.2/10Amenities7.4/10
Excellent
17 Guest reviews
10A Yen Thai, Hoan Kiem, Hanoi, Vietnam. See map
Share
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Loading ... Please wait whilst we find you the best room offers.
Hotel Description
A stay at Silk Flower Hotel & Spa places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. This spa hotel is 0.4 mi (0.6 km) from Hanoi Old Town Night Market and 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre. Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Hotel policies
Private host property
Pets not allowed
Cleaning and safety practices
- Essential workers only - NO
Important information
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Minimal age
Optional fees
- Airport shuttle fee: VND 420000.00 per room (one-way)
- Airport shuttle fee per child: VND 420000.00 (one-way), (up to 6 years old)
- Valet parking fee: VND 150000 per night (in/out privileges)
- Nearby parking fee: VND 150000 per night (984 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
English
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Other
Elevator
Concierge services
Fireplace in lobby
Laundry facilities
Free breakfast
Safe-deposit box at front desk
Spa services on site
Picnic area
24-hour front desk
Full-service spa
Number of restaurants - 1
Valet parking (surcharge)
Airport transportation - pickup (surcharge)
Water dispenser
Lockers available
Reception hall
Street parking
Distance from property (ft) - 984
Distance from property (meters) - 300
Wheelchair accessible – no
Hotel reviews
Traveller
TravellerExcellent
TravellerThe staffs are so kind, appreciate them.
TravellerHotel did not have a room when we arrived. When we showed the booking confirmation, they said to get a refun from orbit. Terrible experience!
TravellerLoved our stay here
We were surprised by having to walk from the street into the alley for the hotel, but was later grateful for the quietness of the location. Henry was super helpful in helping us choose a Ha Long Bay cruise, as well as any other transportation needs. We also love the complimentary breakfast which includes phở gà as well as a buffet. We would recommend this place to our family and friends.
TravellerThe staff was wonderful and especially Anna who was the star going above & beyond to make sure we were enjoying our stay there. She helped us book tours, gave us recommendations & helped organize things for us. Whenever we had a question she was quick to assist. Had a wonderful time in Hanoi and loved staying at this hotel.
TravellerLovely people and clean room down an alley
TravellerGood
Traveller従業員全員の意識がとても高かった。従業員間の引継ぎがしっかりとなされており、対応が的確だった。 小話として2点。 1.旅行中 爪切りを借りたいと 宿泊した各ホテルでお願いしたが、私の語彙が足りずなかなか伝わらなかったり、爪切りがそもそもない、等となかなか借りられなかったが、本ホテルは頼んだ翌日には用意をして下さり、とても助かった。 2.早朝便に乗る必要がある為、朝食をあきらめていたが、ホテルが簡単なのを用意して持たせて下さった。 今回の旅行で4か所のホテルを利用し、全般的に良かったが、このホテルが最もよかったので、自信をもって他の方へも紹介できる。
Travellerホテル自体の建物はかなり古いですが部屋は比較的綺麗です。シャワーなどの水回りは古い為、水圧はかなり低めです。アメニティが揃っている点は評価できます。スタッフは時間帯によってかなり変わるので、いる人によって評価は変わります。また、朝食がメニューから選ぶ方式なのにフルブレックファーストとは何？（パンケーキとかオムレツとか好きなものをオーダーできますが、量が不明なのが残念。フルブレックファーストを謳うならバイキング形式にしたいところ。表記をしっかりとしていただきたいですね。
TravellerPersonnel vraiment sympathique et serviables
TravellerBien situé, personnel aidant!
TravellerThe room was very clean, all staff were very nice . I really took a good rest there. The location was also quite good for Hanoi sight seeng
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Their towels are sooo old. Taking a shower is a challenge.