Shizuka Ryokan Japanese Country Spa & Wellness Retreat

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With a stay at Shizuka Ryokan Japanese Country Spa & Wellness Retreat in Hepburn, you'll be next to a golf course, just a 5-minute walk from Hepburn Springs Golf Course and 9 minutes by foot from Portal 108. This golf hotel is 0.6 mi (0.9 km) from Hepburn Regional Park and 0.8 mi (1.3 km) from Hepburn Bathhouse & Spa. Make yourself at home in one of the 6 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.

You need to know

• Hot springs access available from 10:00 AM to 8:30 PM.
• Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests under 16 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

The front desk is open daily from 9 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 2 weeks before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

16

Optional fees

• Fee for Japanese breakfast: approximately AUD 35 per person
• Early check-in fee: AUD 30 (subject to availability)
• Late check-in fee: AUD 30 for check-in between 9:00 PM and 11:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Finnish

Japanese

English