Sheraton Shanghai Hongkou Hotel

8.4

Excellent

269 Guest reviews

• Pool access available from 8:00 AM to 10:00 PM.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available through room service.
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
• This property affirms that it adheres to the cleaning and disinfection practices of: Bureau Veritas (3rd party expert - Global); Ecolab (3rd party expert - Global); COVID-19 Guidelines (WHO); GBAC STAR Facility Accreditation (global expert); Intertek Cristal (3rd party expert - Global); COVID-19 Guidelines (CDC); SGS (3rd party expert - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
• Fee for in-room wired Internet: CNY 90 per day (rates may vary)
• Airport shuttle fee: CNY 680 per vehicle (one way)
• Rollaway bed fee: CNY 320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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