Sheraton Qiandao Lake Resort

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With a stay at Sheraton Qiandao Lake Resort in Hangzhou, you'll be on the waterfront, just steps from Qiandao Lake and a 3-minute drive from Xiyuan Wharf. This family-friendly hotel is 1.6 mi (2.5 km) from Wangutang Park and 1.8 mi (2.8 km) from Shijatang Park. Make yourself at home in one of the 249 individually decorated guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Planning an event in Hangzhou? This hotel has facilities measuring 8073 square feet (750 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

You need to know

• The seasonal pool will be open from July to September.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, mobile payments, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Optional fees

• Fee for buffet breakfast: approximately CNY 158 per person
• Fee for in-room wired internet: CNY 80 per day (rates may vary)
• Fee for wired internet in public areas: CNY 20 per hour (rates may vary)
• Airport shuttle fee: CNY 7000 per vehicle (one-way)
• Airport shuttle fee per child: CNY 7000 (one-way), (from 1 to 18 years old)
• Rollaway bed fee: CNY 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)