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Sheraton Puerto Rico Resort & Casino
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Hotel Description
Sheraton Puerto Rico Resort & Casino is in the heart of San Juan, within a 5-minute walk of Distrito T-Mobile and Puerto Rico Convention Center. This upscale hotel is 0.3 mi (0.4 km) from Coca-Cola Music Hall and 0.5 mi (0.8 km) from Pan American Pier. Stay in one of 503 guestrooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature spring water baths and designer toiletries. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This hotel has 41463 square feet (3852 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: USD 100.00 per night
- Resort fee: USD 49.95 per accommodation, per night
- Additional inclusions
- Fitness center access
- Fitness/yoga classes
- In-room bottled water
- In-room coffee
- Phone calls
- Pool access
- Shuttle service
We have included all charges provided to us by the property.
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
18
Optional fees
- Fee for full breakfast: approximately USD 16.00–34.00 for adults, and USD 12.00–17.00 for children
- Self parking fee: USD 20 per night
- Valet parking fee: USD 28 per day (in/out privileges)
- Pet deposit: USD 20 per night
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
French
Spanish
Important information
Property Alerts:
You'll be asked to pay the following charges at the property:
- Deposit: USD 100.00 per night
- Resort fee: USD 49.95 per accommodation, per night
- Additional inclusions
- Fitness center access
- Fitness/yoga classes
- In-room bottled water
- In-room coffee
- Phone calls
- Pool access
- Shuttle service
We have included all charges provided to us by the property.
You need to know:
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions:
Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age:
18
Optional fees:
- Fee for full breakfast: approximately USD 16.00–34.00 for adults, and USD 12.00–17.00 for children
- Self parking fee: USD 20 per night
- Valet parking fee: USD 28 per day (in/out privileges)
- Pet deposit: USD 20 per night
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
Portuguese
English
French
Spanish
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Hotel Description
Sheraton Puerto Rico Resort & Casino is in the heart of San Juan, within a 5-minute walk of Distrito T-Mobile and Puerto Rico Convention Center. This upscale hotel is 0.3 mi (0.4 km) from Coca-Cola Music Hall and 0.5 mi (0.8 km) from Pan American Pier. Stay in one of 503 guestrooms featuring LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature spring water baths and designer toiletries. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This hotel has 41463 square feet (3852 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Hotel policies
Car recommended
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 32
Pet max weight (per pet) in lb is 70
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Property is cleaned with disinfectant
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: USD 100.00 per night
- Resort fee: USD 49.95 per accommodation, per night
- Additional inclusions
- Fitness center access
- Fitness/yoga classes
- In-room bottled water
- In-room coffee
- Phone calls
- Pool access
- Shuttle service
We have included all charges provided to us by the property.
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
Optional fees
- Fee for full breakfast: approximately USD 16.00–34.00 for adults, and USD 12.00–17.00 for children
- Self parking fee: USD 20 per night
- Valet parking fee: USD 28 per day (in/out privileges)
- Pet deposit: USD 20 per night
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Elevator
Hair salon
Concierge services
Gift shops or newsstand
Conference space
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Children's pool
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Express check-out
Casino
Full-service spa
Spa treatment room(s)
Wedding services
Pool umbrellas
Wheelchair accessible path of travel
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Number of restaurants - 4
Conference space size (feet) - 41463
Conference space size (meters) - 3852
Number of meeting rooms - 11
Number of outdoor pools - 1
Conference center
Self parking (surcharge)
Valet parking (surcharge)
Computer station
Number of bars/lounges - 4
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Free beach shuttle
Pool cabanas (surcharge)
Pool sun loungers
Beach towels
24-hour fitness facilities
Terrace
Number of slot machines - 448
Number of gaming tables - 18
Number of VIP gaming rooms - 1
Casino floor size square feet - 21000
Casino floor size square meters - 1951
Ballroom
Children's games
Wheelchair accessible (may have limitations)
Sportsbook
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
