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30 Jun 2025
Monday
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01 Jul 2025
Tuesday
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2 Adults - 0 Child
1 room

Shangri-La Hefei
8.6

Excellent

35 Guest reviews

8.6
Excellent
35 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service8.4/10
Comfort9.0/10
Condition8.8/10
location8.0/10
Neighborhood8.8/10
Amenities8.0/10

No. 256 Suixi Road, Luyang District, Hefei, China. See map

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
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Hotel Description

A stay at Shangri-La Hefei places you in the heart of Hefei, a 4-minute drive from Anhui Museum and 5 minutes from Baohe Park. This luxury hotel is 3.7 mi (6 km) from Anhui University and 4.2 mi (6.8 km) from Hefei Botanical Garden. Make yourself at home in one of the 400 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Hefei? This hotel has 30882 square feet (2869 square meters) of space consisting of conference space and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Property does not require health documentation at check-in

Pets not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • Pool access available from 6 AM to 11 PM.
  • Contactless check-out is available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately CNY 108 for adults and CNY 108 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 600 (one-way), (from 3 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Babysitting or childcare

Elevator

Supervised childcare/activities

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Conference space

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Garden

Health club

Safe-deposit box at front desk

24-hour front desk

Business center

Porter/bellhop

Express check-out

Limo or town car service available

Full-service spa

Steam room

Sauna

Wedding services

Express check-in

Airport transportation

Wheelchair accessible path of travel

Number of restaurants - 2

Conference space size (feet) - 30882

Conference space size (meters) - 2869

Number of meeting rooms - 9

Number of indoor pools - 1

Number of hot tubs - 1

Snack bar/deli

Free self parking

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Ballroom

Reception hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Hotel reviews

8.6
Excellent35 Verified Reviews
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Cleanliness9.0/10
Service8.4/10
Comfort9.0/10
Condition8.8/10
location8.0/10
Neighborhood8.8/10
Amenities8.0/10
10/10
Exceptional
Smarter Power, 02 Dec 2024
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good

10/10
Exceptional
ANTIPAS IV, 24 Jun 2024
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Great hotel to stay at in Hefei

The room-cleaning lady and restaurant staff were very friendly and accommodating. Excellent service!

8/10
Excellent
Verified traveler, 02 May 2024
hotel-logo-v2.pngTraveller

excellent room, but not a non-smoking hotel

Hotel service / room / breakfast were really nice, but the cigarette smoke even in the lobby was really bothersome. This should be declared as a NON SMOKING HOTEL similar to Shangri-La in Pudong-Shanghai,

10/10
Exceptional
Yuk Fung, 28 Sep 2019
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Clean and good service

8/10
Excellent
Verified traveler, 17 Mar 2019
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Good housekeeping and friendly staff. Good breakfast spread. No USB connection points for charging mobile devices. No wires provided for charging devices. Need to be more modern and keep up with times.

10/10
Exceptional
Xiuyan, 12 Nov 2018
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Great hotel

It’s truly five stars hotel. I have returned to this hotel several times and will certainly continue coming back.

10/10
Exceptional
CHUA SONG, 21 Aug 2018
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It was very pleasant and enjoyable with the hallmark that comes with a first class hotel

8/10
Excellent
Rachel, 25 Oct 2016
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Really good experience stay here except waiting 1:30hours for check in.

8/10
Excellent
Jerome, 28 Feb 2016
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Comfy Stay

Stay was quite good, but it doesn't have the exact feel of a usual Shangri-La (Hefei is not a main city in China). Limited mini bar options, most on the card were not actually present in the room. Bed was a bit hard for today's standards. But for this sort of city, it was great to find a Shangri-La & the hotel was new & modern. Will stay there again next time I visit the city.

8/10
Excellent
Verified traveler, 04 Sep 2024
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Hotel service is perfect. I appreciate Jack, Dunkan and all other people. Food is nice. Thank you very much.

10/10
Exceptional
Jeffrey, 25 Dec 2019
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Very good. As comfort as always.

4/10
Poor
Verified traveler, 21 Dec 2019
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不会再住了

住过最糟糕的同级酒店了,不是说它的设施,设施等硬件条件还是很好的,而是合肥这家的管理和服务,太不够专业化了。入住手续办的特别慢,订了两间,有一间找半天找不到订单;然后房间所在整个楼层的走廊上无论早上晚上,充满着无法散发开的烟味,每次出门都是折磨,难道酒店不会告诉客人不要在走道上抽烟吗?或者把其他客人安排在别的无烟的楼层?下次不会入住这里了。

8/10
Excellent
Verified traveler, 25 Jan 2019
expedia-logo-v2.pngTraveller

酒店很好,但我支付了税金却开不了增值税发票,是expedia的问题吗?宾馆讲他们还没有收到钱。 请问我该如何才能拿到可去单位报销的增值税发票?

8/10
Excellent
Verified traveler, 12 Jan 2019
expedia-logo-v2.pngTraveller

Hotellet er pænt og nyt (2019). Der er mange der taler engelsk, og de vil gerne hjælpe. Det er let at få en taxa.

10/10
Exceptional
Philippe, 07 Nov 2018
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Très bien.

Le rapport qualité prix est, comme souvent en Chine, excellent. Les chambres sont grandes et très bien équipées, le service est impeccable, rien à dire.

10/10
Exceptional
Kent, 24 Feb 2018
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Perfect

Super hotel som varmt kan anbefales,service og venlighed i top

10/10
Exceptional
Ching Wei, 08 Sep 2017
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質感很好的酒店

客房的布局與隔音都很好。 前台與清潔服務人員禮貌周到

4/10
Poor
Verified traveler, 29 Aug 2016
hotel-logo-v2.pngTraveller

프런트 직원의 업무 미숙

프런트 직원이 너무 미숙해서 많은 시간을 낭비했습니다. 조식부페도 중국기업체 연수가 있어서 그런지 음식이 부족했고 테이블 정리도 늦어져 청결하지 못했다.

10/10
Exceptional
Verified traveler, 08 Jul 2016
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Good

very Good

8/10
Excellent
조태성, 29 Jun 2016
hotel-logo-v2.pngTraveller

굿~~~^^

차가 많이 막힙니다..

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