Brown Jerusalem Hotel & Convention Center

6.8

Fair

174 Guest reviews

6.8

Fair

174 Verified Reviews

Read all reviews

Cleanliness6.8/10

Service7.2/10

Comfort7.0/10

Condition6.0/10

location6.6/10

Neighborhood7.0/10

Amenities5.4/10

Wa a warm ambience and good room and a good localization for me

Great hotel

Comfortable and spacious room with a beautiful view of the city

מלו מהמם.מומלץ מאוד מאוד.

איך נהנינו אני ובן זוגי.יחס מושלם החל מפקיד הרבלה בשם אנטון שקיבל אותנו ממש יפה.החליף לנו בעצמו את החדר שלא כל מצא חן בעיננו בגלל הנוף. קיבלנו חדר מדהים נקי ומסודר. האוכל פשוט מהמם טעים וטרי. אני בטוח אחזור לשם. ממליצה לכל מי שרוצה מלון עפ מיקום נהדר,יחס שירות פשוט מצויין.

The variety on food was very limited. Mostly salads and basic needs for breakfast. Ex, boiled eggs and pasta, coffee, yogurt, cereal.

Good place Good Price Good alternate for short trip to jerusalem

Staff was friendly and breakfast was awesome. Rooms need an update.

Very poor guest service. I needed a bottle of water one night at midnight because I was sick coughing. The reception told me that the bar was closed and no one gave me water. I found it very rude and so unprofessional.

Amazing, staff was nice, room was clean

Not good for couples but cheap

The hotel was outdated but the beds were comfortable.

This hotel served my needs very well: - Excellent breakfast with very nice wait staff - Clean, comfortable room - Excellent location for visiting people in W. Jerusalem - Free, available parking - nearby synagogue with multiple Minyan times & excellent Tefillot - Reasonable price

Very nice rooms, clean. The bed was like a hammock and I woke up with a backache. Firmer mattresses are needed.

BOOK SOMETHING ELSE

This hotel needs an intense renovation urgently. Its mainly used for big bus tours bringing in travelers for a quick stay, lobby was filled with 100 people when arrived. 2 elevators were working very slow. the dinner / breakfast room is massive, loud and uncomfortable. The rooms are old and in bad conditions. the first room i saw was stinky (old cold cigar smoke), the second smelled artificial to cover up something, but i had no choice than to take it. The shower was disgusting, black mold everywhere. i would have stayed somewhere else, but Jerusalem was booked out.

It’s a disaster for the price ... must have been a nice hotel 40 years ago

Good value for price. Ample free parking. pleasant staff. large swimming pool with shaded areas.

Nice

Clean, easy parking, nice brackfast

The hotel is located in a quite residential area which was good for us since we traveled with a car and searched for an hotel with parking (which was free and had lot of it, unlike other hotels which only have a few parking spaces available). The hotel is a bit dated, which mostly reflect in the bathroom where the hair dryer and soap dispenser turned yellow with age... the room was big, the beds were very comfortable and everything was clean. As other reviewers mentioned - the elevators are slow and in poor condition, one of the 2 had broken floor tiles, but they do have signs announcing upcoming construction work to remodel them so that would probably be a non issue soon. We had breakfast there during Passover and it was good but nothing special, I'm guessing it's better during the rest of the year when they can serve bread/pastries. The staff was very nice. Overall a good mid-level hotel with a decent value for money.

A good hotel, all staff very helpful,rooms clean, only downside for my group personally was it is set in a residential area with little to explore round the hotel without requiring transportation however public transport readily available

They charged me a tax they werent supposed to. Im not a israeli citizen.

Shalom and Welcome at the Rimonim

The hotel is beautiful. The location great, so long as you have a car. Food is amazing. Bedrooms are spacious and clean and the beds are very comfortable.

The beds were fantastic! I haven’t slept that good in I don’t know how long! Staff was friendly and helpful. The location of the hotel is mildly remote.

Very old and dirty. The goodpoint its that is going tobe remodeled.

Convenient, very safe surroundings, staff friendly and helpful

The hotel is Very old. Scary Elevator, didn’t stop at my floor and started to travel up and down. The reception lady was very pleasant.

Check the price well before ordering

The price was more expensive than advertised, should add VAT, not including all taxes as indicated, finally if I knew the final price is not sure I would invite this hotel

We had several issues with the air conditioning and the lights

Average

We had issues with the A/C several times

My stay

Terrible wifi in room, no tissues, small and old room, very good pool, good service, slow elevators, decent price

So so could be cleaner many things need to be upgraded modernized z And renovated......

Nice Hotel shame about their policies

The Hotel is a very nice budget hotel with a very decent size rooms. The staff are very helpful and pleasant to speak to. The rooms are well maintained and some have been recently refurbished. The hotel is not in a central location so you would either need a car, use transport or taxis to get around. The Hotel is quite dated and the lifts require some modernization. The only negitive thing I can mention is about their policies. If you are planning to travel in November time (as I did) when the evenings turn somewhat chilly and especially with a child. The Hotel do not turn on the heating for the rooms till early December. This meant that when I was their with my 7 month old child I had to purchase a fan heater to warm up the room to ensure she didn't catch a cold.

It needs improvements on cleanliness. Carpets need to be changed. Washrooms not up to Canadian standard.fixtures need change,

Hotel which requires to be brought up to date

Absolutely no amenities what so ever No Sun Terrace, Swimming pool closed , Bar closed 22.30 No residents bars, Fixtures and fittings well out of Date Meals overpriced. and it is miles from anywhere expect high taxi charges.

Not like in pictures

Hotel staff was super friendly but rooms are old looking and definitely not like in the photos in orbitz website

Avoid at any cost

Pictures on their web site were beautiful so I booked the hotel despite its relatively low rating because I thought that remote location was the primary cause. Well, the pictures were misleading. It was the worst hotel I ever stayed in. We paid USD 775 for two nights for family room. The room was dirty and filled with cigarette smell, mattresses had ugly stains, linen was gray with holes all over and was half size of the bed, curtains had holes in them, and the floor and the carpet were sticky. There was not enough working elevators so we had to wait for the one we could squeeze in for 10-15 minutes. On top of it, our room wrapped around the elevators which produced loud screeching sound day and night which was heard in our room as if it was amplified by special equipment. It felt like sleeping on rail track. We heard it immediately after we entered the room and asked to be moved. We were offered a small room instead of the family size where the four of us obviously would not fit and when we asked for another family room, we were told there were none and got a free dinner instead. We ended up not sleeping for two nights we were there. I still have headache from two sleepless nights with the scary loud sounds; the kids are still recovering. It was out worst nightmare. This area around elevators should be made into a closet not a hotel room, and whichever problem causes this screeching sound with the elevators should be fixed. It's time to rebuild this hotel and clean it up.

Decent hotel, but terrible elevators

Good location for visiting the western side of the city. Close to Tedy Stadium, Malcha Shopping center, The Technology Park, etc. As the hotel is rather old... the elevators are terrible - small, very very slow, so you may spend long time waiting for one, and it takes decades to go down or up few stories.

Bed was suitable and rightt firmness for my Backbone.

A little out of the way, but ok hotel

Room and hotel were fine. Located in an orthodox area and seemed to be the hotel of choice for Jewish BirthRight trips. WAZE directions didn't lead us to the correct location, which was frustrating, but we asked passersby on the street and they directed us. Breakfast buffet was very big with lots of good options. Location was not great in terms of walking anywhere, but they provided free parking so we took a taxi to the Old City (approx. $25).

Just about acceptable for specific reason

Selected hotel as close to where relative lived. No other reason to stay there. Woken up twice at 4:30am in error. Breakfast nothing special. Given free WiFi on one device.

Older but comfortable, great breakfast included.

This is an older but comfortable enough hotel. The neighborhood is moderately religious and safe. Though not the closest to the Old City it affords nice views of modern Jerusalem over a deep valley. I watched the sunrise over the city a couple of times - beautiful sight! (I was jetlagged). They have a large swimming pool but we couldn't use it in winter - it's open to the sky, though surrounded by the hotel. The best thing - wonderful BREAKFAST included in the price from 6:30 to 10 am. Great choice of European/American or Israeli - cereals, cheeses, omlets, pastry, fish(!), fruit and local stuff - hummus, pesto et. There's also a bus stop right next to it.

Medium hitel

Medium hotel

Very convenient for staying near Family

Staff very helpful except the clerk when I checked in. The smaller room I moved to did not have a fridge or safe despite it advertising all rooms with these facilities.

Mr weber

It was great

far from a 4 star.... it probably was back in 1972

i feel like i got ripped off .....this is a $100 max/night

Residential hotel (really bad)

the hotel entrance looks decent, the rooms and location are horrible, there are lot of stains on the carpet, the toilets are unpleasant, the room accessories brought to 5th hands or free market. The food is eatable, overall, this would be unrecommendable hotel

AC doesn't work. Shower curtain disgusting.walls with mold.

Reasonably priced kosher and comfortable

The staff were very welcoming and helpful as we arrived late so they kept dinner open for an extra half an hour and took our bags up to our rooms. Food was lovely, as good as in any expensive hotel. Breakfast buffet is a real experience with salads, croissants, eggs, even omlates and ice cream one one morning. Beds were very comfortable and we had a door between the rooms so it was like having a flat for the family. Only drawback was the distance from attractions, but for the price you wouldn't expect to be next to the Kotel. There is also building work next door, but it didn't bother us as they start work only at around 8am and by then we were always up.

Satisfactory

Nothing special but pleasant and comfortable. Nowhere near as bad as several other reviews - you basically get what you pay for. It was popular with tour groups and students when I stayed.

the hotel needs to be upgraded, everything is old.

Needs Updating

Clean, but hotel needs major updating.

Not a good location

Not a good location unless you have a car in Jerusalem, which we did. Hotel is too far out of the town centre & not well located for the buses/trams. Overall the hotel needs refurbishing. It caters for large groups such as school groups and tour groups. Requested a cooked breakfast - waited in line in the queue for 30 mins - unacceptable. We had 3 in the room but the fold out couch was abysmal, our daughter slept on the floor on the mattress from the couch. Would not stay here again.

Very satisfied

Overall we were tremendously pleased with our stay at Rimonim Shalom, the room was very clean and very comfortable. We live locally in Jerusalem but wanted a night out away from our house and kids, so we got a babysitter and went on vacation! the location therefore made no difference and since we have a restricted diet, we didn't make use of the complimentary breakfast though we did go down to check it out and were quite impressed by the assortment of hot dishes, salads, breads, spreads, and drinks. the showerhead neede to be replaced but the pressure was fine, that's our only issue we encountered, otherwise it was superb!!

old...

needs updates. Food was okay, location was convenient for me due to work circumstances but not close to city center.

too old to be what it used to be

The Rimonim Shalom is an older hotel in need of new beds, better front desk staff and upgrade of their food. While most of the country had amazing food the food in this hotel was uninspired at best. The beds were uncomfortable and the location is far from most sites and driving in Jerusalem is not for the faint of heart. The one redeeming feature was the dining staff they were friendly and remembered our preferences each day and it is only cuz of them the rating was not lower. The worst aspect was the spotty over priced internet.

NICE HOTEL BUT NEEDS SOME FIXING

The lobby is nice and gives a good impression. The room was fairly big and classic. But a large numbers of details, indicate that the hotel is not well maintained, and this give a bad impression. The price to pay was correct.

Overall review

Although the location is far away from the central of Jerusalem, the staff are quite nice and helpful. Taste of food needs more improvement. Swimming pool needs extended the service hours.

Best value for the price you pay !!

You need a car to go but there is free parking ! Very nice view from the room to the town ! Very nice swimming pool but opens at 10:00 ( after breakfast ).Breakfast super !! Next time in Jerusalem will be my first choise !

Enjoyable Stay

Excellent food. Great summer vacation locale. Own transport desirable.

shalom

food service needs to be better and more choices at bar for later hours

Rimonim Shalom Jerusalem

Stayed for business trip. The bathroom wasn’t clean. Remains of old toothpaste in the sink, bathtub with stains. The surrounding area is now under constructions and a lot of dust in the air. No stores, restaurants or coffee shops in the area since the hotel are located in the middle of a neighborhood. Fruit basket and chocolates in the room which is very nice. breakfast was a little poor related to the Israeli breakfast you usually see. In summary it’s a good value for the money

generally good

Pretty good, especially for the price. Great breakfast. Small downsides: 1) had to walk up lots of stairs to find street where bus stopped. Not a problem for me but might be a problem for older guests 2) couldn't seem to get lights for bathroom and rest of room on at same time- though maybe I was at fault here.

breakfast!

make it better The room is big with sofa - NICE -

You get What you pay for...

Out of the way. Not particularly clean or renovated. Take it if the price is good...but not otherwise

A very average hotel.

Hotel was fine. Could do with a makeover. Water shut down whilst showering my 3yr old daughter and didnt come back on for a while. Luckily we were going to visit family not so far so we could rinse the shampoo and soap off her there. Not sure if I would rush back there again.

bonne prestation

Hôtel de confort moyen très bon petit déjeuners

Lo más complicado es que está lejos del centro en un barrio residencial,caminando 10 min llegas al tranvía

Bon hotel mais un peu vetuste

bien

très bon rapport qualité prix , je recommande

Buen servicio

Estuvo muy buena la estadía y el servicio de desayuno muy bueno la zona muy tranquila y muy amables.

בסך הכל החדרים בסדר הזמנו חדר לזוג+שני ילדים , שודרגנו לחדר משפחה ללא עלות וזו היתה הפתעה מאוד נעימה,החדר מאוד מרווח ונוח. השירות טוב ונעים, האוכל סביר, אין מבחר גדול אבל בהחלט כל אחד יכול למצוא את טעמו. טעון שיפור בתחזוקת המעליות-איטיות לא מספיק לתת מענה לכל אורחי המלון. יש חניה מקורה אבל לא מספיק מסודר והמעבר בה לא נוח . אמנם המלון לא נמצא במרכז העיר, אבל ישנו קו אוטובוס שיוצא ממש מפתח המלון ומאפשר תנועה בעיר מבלי להזיז את האוטו. המלון בהחלט נותן מענה לחופשה בעירו

Bon séjour

J’aime bien cet hôtel très familial et touristique. Il faut une voiture car il n’y a rien autour . La chambre familiale est juste pour 4 personnes mais ça va . Le petit dej est très bien il y a ce qu’il faut .

Badezimmer ekelhaft (überall Schimmel und Haare) Ungeziefer!!!!!

buena relación precio servicio

me resultó cómodo porque necesitaba estar en la zona. en general está bueno. sólo la limpieza de la habitación podría ser mejor. el desayuno muy completo. buen precio

Bon rapport qualité prix

Bon hôtel

Maybe nice 40 years ago, building has seen better days, dirty and just old.

Hôtel confortable Les ascenseurs sont en rénovation ce qui crée des attentes au moment des arrivées et départs Situation excentrée Bien placé si vous recherchez Bayit Vegan

Tienen muy poco respeto por los clientes. El hotel está en obras y no son capaces de avisar que van hacer ruido desde las 8 de la mañana.