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19 Jun 2025
Thursday
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20 Jun 2025
Friday
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2 Adults - 0 Child
1 room

Sepilok Jungle Resort
7.6

Very Good

194 Guest reviews

7.6
Very Good
194 Verified Reviews
Read all reviews
Cleanliness7.4/10
Service8.0/10
Comfort6.8/10
Condition6.8/10
location8.8/10
Neighborhood8.4/10
Value9.0/10
Amenities7.0/10

Jalan Rambutan, Mile 14 Sepilok, Sandakan, Malaysia. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
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See map

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Hotel Description

Located in Sandakan, Sepilok Jungle Resort is in a rural location, within a 15-minute walk of Sepilok Orangutan Rehabilitation Centre and Borneo Sun Bear Conservation Centre. This resort is 0.9 mi (1.5 km) from Rainforest Discovery Centre and 8.9 mi (14.3 km) from Sandakan Memorial Park. Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and in-room massages, and housekeeping is provided daily. Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • Cashless payment methods are available for all transactions.
Special Instructions
The front desk is open daily from 8:00 AM - 8:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Fee for English breakfast: approximately MYR 15 for adults and MYR 15 for children
  • Rollaway bed fee: MYR 70.0 per day
  • Facilities fee: MYR 5 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Childcare

Business facilities

Transportation services

Other

Gift shops or newsstand

Conference space

Barbecue grill(s)

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Garden

Children's pool

Safe-deposit box at front desk

Multilingual staff

Front desk (limited hours)

Designated smoking areas

Area shuttle (surcharge)

Number of restaurants - 1

Number of outdoor pools - 1

Parking (limited spaces)

Free self parking

Computer station

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Pool sun loungers

Mosquito nets

Wheelchair accessible – no

Hotel reviews

7.6
Very Good194 Verified Reviews
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Cleanliness7.4/10
Service8.0/10
Comfort6.8/10
Condition6.8/10
location8.8/10
Neighborhood8.4/10
Value9.0/10
Amenities7.0/10
10/10
Exceptional
Verified traveler, 13 Mar 2025
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Great place to stay!

Great accommodation with nice pool. Superior room definitely worth it vs standard

8/10
Excellent
Charlotte, 10 Mar 2025
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Great spot for Sepilok just a bit run down

We enjoyed our stay here. Its a perfect location for exploring the sanctuaries and the food is average. There isnt loads around so its definitely fine for the few days you may be here. The grounds are beautiful and rooms were clean and spacious. The place just looks a bit run down but is fine for the price you pay.

10/10
Exceptional
Neil, 09 Mar 2025
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Beautiful surroundings

Beautiful surroundings. With fish, turtles and small alligators. Many dogs who want to join you at meal times :) Fish food available if you want to lure them closer. Room was clean and bed comfortable. We had a balcony. Restaurant was good with a fairly large menu. Closed for last orders around 8pm.

6/10
Fair
Jet Adam, 12 Jan 2025
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Some rooms are infested with bugs. Breakfast is the same every single day.

4/10
Poor
Elizabeth, 17 Oct 2024
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We did the river trips and stayed for 2 nights The whole experience was amazing. We booked with River Junkie The hotel is laid back and relaxed. The layout is attractive, colonial rooms, well spaced out with balconies overlooking the river, comfortable beds with good linen. Great bathroom, large bedroom tastefully decorated Good food, met many lovely guests. Our guide, Azrol was informative and knowledgeable, saw most of the big five, just not Orangutans😢 I would really recommend this place

6/10
Fair
Michael, 01 Sep 2024
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Loved the jungle setting and thd boardwalks between buildings taking you across the various lakes on the complex. Rooms themselves though a little "tired". Resort had more of a backpacker feel to it than a resort, but location great and easy walking distance to the Orang Utan centre and Sun Bear centre. A little frustrating that the restaurant area closes so early (9pm with last orders at 8.30pm) as this meant we were a bit stuck when comjng back from the nightwalk at the Rainforest Discovery Centre.

8/10
Excellent
Emanuele, 29 Aug 2024
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The grounds are amazing but the overall proterty really needs some TLC. Room look old, beds hard, swimming pool is a bit dirty and water not very clear. The service is ok and staff friendly.

8/10
Excellent
Michelle, 28 Jul 2024
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Rooms a good size and staff helpful

8/10
Excellent
Christopher, 06 Jul 2024
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It's a bit past its prime, but has got hot water, aircon and the food is lovely.

4/10
Poor
Keith, 29 Mar 2024
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Nothing much around here. Conveniently near the Orangutan and Sunbear sanctuaries. The staff at the front desk were sometimes helpful. The restaurant staff were less so. The WIFI for the rooms is terrible.

8/10
Excellent
Imre, 24 Mar 2024
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Good value

Good location, set in landscaped jungle. Comfortable and good value for money.

8/10
Excellent
Imre, 19 Mar 2024
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Convenient location for orangutan reserve

Set in large parkland, the hotel looks a bit worn, but still offers a pleasant stay at a reasonable price. Breakfast was not great, though.

8/10
Excellent
Verified traveler, 12 Mar 2024
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The staff were very helpful and obliging. The owner however has a few too many rules, and I felt like I was in a military boarding school at times. Overall however, my stay was very good.

6/10
Fair
Verified traveler, 02 Mar 2024
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Just ok

My room smelt horribly and they used a freshener to try to cover it up. Bed was just okay, a/c was so far from the bed, it was kind of ineffective. The restaurant and breakfast was great though.

10/10
Exceptional
Richard, 22 Feb 2024
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Pleasant stay

Much better than the website photos

10/10
Exceptional
Julie, 13 Oct 2023
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Lovely welcome, friendly staff. Convenient walking distance to Sepilok. Breakfast had choice of few options, but toaster needs replaced! A good stay thank you.

10/10
Exceptional
NEVILLE, 03 Oct 2023
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home from home

The location was very good for us and the pool facilities were pleasing

10/10
Exceptional
Hanna, 30 Sep 2023
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I recommend!

A beautiful resort set in the jungle. Good breakfast, possibility of purchasing other meals, close to tourist attractions.

10/10
Exceptional
Zoe, 18 Aug 2023
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We loved it here. I was really worried about bugs, but there was no need. Everything was so nice and clean. Bonus was a good restaurant. The grounds were beautiful.

10/10
Exceptional
Craig, 15 Jul 2023
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Great value in Sepilok

Stayed for 3 nights at the Seilok Jungle Resort and had a really good time. Staff are friendly and helpful and the hotel has the best location for visiting the attractions in Sepilok. Our room was comfortable, although mosquito nets for the beds would have been good, as there is plenty of wildlife onsite! Breakfast was substantial and the onsite restaurant offers a good range of options for evening meal. The pool is a bonus and very welcome after a hot day in the rainforest. Value for money is excellent, making this a great option for a stay in Sepilok.

8/10
Excellent
Edward, 05 Jul 2023
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Orangutan sanctuary and sun bear sanctuary were in walking distance from our resort, which was great. It allowed us to spend the whole day there. A must place to stay to see the orangutans.

8/10
Excellent
Lynne, 30 Apr 2023
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This property has the most beautiful location & surroundings - outdoor restaurant is great! rooms fairly average but clean

10/10
Exceptional
Gillian, 19 Apr 2023
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Lovely setting, crossing bridges over ponds to get to rooms but an alternative route can be taken if you have suitcases. All staff were friendly and helpful. So close to the orangutan and sunbear sanctuary. Lovely meals at good prices.

8/10
Excellent
Eileen, 11 Apr 2023
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Pretty gardens. Run down buildings in need of repair. I feel unsafe on many of the timber walkways.

8/10
Excellent
Cheryl, 07 Apr 2023
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Great location for the sanctuaries. Lovely swimming pool. Friendly staff. Breakfast was dreadful as otgers said. Could really do with a fridge in the room. Whole resort is in need of refurbishment

8/10
Excellent
Verified traveler, 28 Mar 2023
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Great value hotel.

This is a great value hotel, it’s a little tired around the edges and needs some updating, but the staff and service more than make up for this. I read some reviews about the food not being so good but we found it lovely particularly the traditional Malaysian food, who wants chicken nuggets anyway in Borneo!!! There is loads of wildlife to see in the grounds alone and lots to do in the area. We stayed 4 days and did everything we wanted as well as some downtime round the pool (which does need some updating/maintenance).

10/10
Exceptional
Dillon, 01 Mar 2023
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Amazing Stay. Highly Recommend

The hotel is very nice for a jungle resort and the rooms are cleaned daily. We stayed in one of the superior rooms and the A/C worked very well. The food is excellent at the hotel and they have beer and wine too. Service is amazing and we even saw monkeys on the property in the middle of the day. Pool is nice when it’s not raining and it’s an easy walk to the orangutan and sun bear sanctuaries. The wifi is also surprisingly very fast, I was getting 60-80mb on average. Definitely would recommend this place.

4/10
Poor
Alejandro, 27 Feb 2023
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NIce setting, terrible rooms, terrible bathrooms. Food was "edible" Staff were nice

8/10
Excellent
Randy, 20 Feb 2023
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Very nice gardens. Staff very helpful and friendly. Property a little dated but comfortable. Close to attractions.

10/10
Exceptional
Randy, 14 Feb 2023
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Nice nature beauty. We liked. Staff nice and helpful.

10/10
Exceptional
Travis, 23 Sep 2022
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I don't want to go home!

This is the place to stay in Sepilok if you are after accommodation that is the closest to the local culture and nature. While the resort is definitely showing its age, out of the 3 resorts within a couple of minutes walking distance of the Orangutan and Sun Bears, this is the most down to earth. I found the adjoining resorts to be more catered to Western tastes and comforts where as SJR is more grass roots. The resort grounds are beautiful and are engulfed by the forest providing an immersive experience while not sacrificing on general comforts. Plenty of wildlife occupies the grounds with monitor lizards, snakes, geckos / skinks and a broad range of bird life seen. The age of the resort and its condition add to the natural feel and this is the only resort with a decent pool (one other resort has what I would call a wading pool). The staff keep the pool area and water remarkably clean and the pool was larger than photos may indicate. Meals at the resort cater to both local and Western cuisine and are priced very reasonably with enough variety to feed us happily for 6 nights. At the time of our stay the resort appeared to be very much impacted by the slow return to normal after COVID (Sep 2022) and the poolside Cafe was not operational however, the Banana Cafe was a a great communal area to engage with 'pet' turtles and fish and share a laugh with fellow travellers. Staff are warm and good natured and accommodating. Recommend a deluxe room with balcony.

10/10
Exceptional
Marie, 03 Mar 2020
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Swimming pool 😀😀

Great hotel near to Orangutans 🦧 Thank you Shasha and team for the best stay ❤️❤️❤️ Good food Lovely pool Jungle surround

8/10
Excellent
Dave, 17 Feb 2020
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Perfect location and a fabulous pool

We really liked this resort and the location was perfect right next to the fabulous Orang Utan and Sun Bear rehabilitation centres as well as just a short walk to the equally interesting rain forest discovery centre. Quiet if slightly tired, spacious rooms and restaurant set in wonderful gardens, great breakfast and service throughout. Absolutely loved the pool, close your eyes and it felt like a wild swim in the jungle. Would recommend,

10/10
Exceptional
Brian, 07 Feb 2020
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Comfortable and Clean

Even though the rooms are a little dated they are quite spacious and comfortable, the pool is great however the chairs are quite worn. The staff are very nice and helpful. In general we found it a good value for the money.

8/10
Excellent
David, 28 Jan 2020
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Great location next to the jungle and very close to orangutans and sun bears. Good restaurant and swimming pool. The room TV was poor and the reception said someone would look at it but no one came. The staff a bit lazy.

8/10
Excellent
Jane, 02 Jan 2020
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Loved the location and the whole feeling of being surrounded by nature. Would definitely recommend it. Didn't like that the tours on your little brochure had supplements for single travellers. If the tour is going anyway why charge extra for a single person? I felt it is a total con.

8/10
Excellent
Verified traveler, 21 Dec 2019
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Beautiful surroundings and excellent location for sepilok orangutan rehabilitation centre and sunbear centre. Unique setting in the jungle and comfortable rooms. Easy check in and friendly staff. Would definitely recommend!

8/10
Excellent
Verified traveler, 08 Dec 2019
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Staying here was a great experience as we were surrounded by jungle with boardwalks to the cafe where we could buy inexpensive, simple meals and take our breakfast. Simple rooms that suited the environment. Serviced to a high standard each day. Very helpful staff. It was relaxed and perfect for experiencing the Sabah jungle and very close to the Sepilok orangutan rehabilitation centre and sun bear sanctuary. We had a great few days.

10/10
Exceptional
david, 04 Nov 2019
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We love this place

This was our second visit here. In the 9 years since we were here last many additions and improvements have been made and we thoroughly enjoyed our trip again. The internet in the rooms got a little loopy, but was still acceptable. The general availability of Internet access was excellent overall, considering we are in the middle of a jungle!! A great feature is the proximity to the main attractions, Orangutan rehabilitation center, Sun Bear conservation and RDC rainforest discovery center. Excellent breakfast as well. We really love this place. The people off course are sweethearts.

2/10
Poor
Verified traveler, 09 Sep 2019
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dead dog feet from dining area

The place was dilapidated and completely filthy. Unbeknownst to us, the front desk closed at 6, so when we arrived for check-in we were totally lost. Ended up checking in at the restaurant thanks to the aid of our taxi driver. The worst part was while walking before breakfast, we stumbled upon a dead, almost mummified dog only feet away from the restaurant. It had obviously been there for weeks. We let staff know and they brushed it off and it seemed like they were very aware that it was. It was literally only an inch or two from the main path, and we watched staff walk by it repeatedly. It was extremely unsanitary. We checked out a day early with no refund, and were happy to lose that money if it meant not spending another night there.

8/10
Excellent
Verified traveler, 23 Jul 2019
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This property is in a good location for getting to the orangutan and sun bear rehabilitation centers. It has an interesting lay out with wooden walkways in wooded areas but much of the wood had deteriorated and was rotten in places so you need to watch your step. Even though the property seems old and in need of maintainence the pool is great and was a welcome break after a long day of travel. The resteraunt is also outstanding (but be sure to wear insect repellant since it is outdoors). Check in was the worst. After waiting for the room to be ready I was told it was ready and tried to proceed down the hall with my luggage. The hall was completely blocked with a huge pile of laundry. I pushed enough aside to make a path to my room but found the door open and that cleaning from the last guest hadn’t yet started even though it was late afternoon. Getting into the room was a long, frustrating process and the place definitely seems run down and past its prime but over all I was glad I stayed there. Seeing a monkey on my way to the pool and hearing birds throughout my stay were really nice. I recommend this place but people considering staying here should know that neither the facilities or service are top of the line.

10/10
Exceptional
Verified traveler, 23 May 2019
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Very big and beautiful property right next to the rainforest. We would like to come again!

8/10
Excellent
Melody, 15 May 2019
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Fantastic

Great service, had everything I needed.

8/10
Excellent
S&A, 17 Feb 2019
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Beautiful gardens with lots of birds. Refreshing pool. Done things a bit outdated.

10/10
Exceptional
Stacy, 11 Jan 2019
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Perfect stay!

This place is fantastic! The rooms are spacious and beautiful, and the property is a dream come true. The staff, especially Shasha, is amazing! They are all so helpful, but he really goes above and beyond to assist the guests. The owner John has done a superb job with the place, and he is a really interesting man to talk to. After my 3 nights here, I stayed at their sister property on the Kinabatangan River, and it was also excellent. Everything about this stay was perfect. I only wish I had stayed longer!

10/10
Exceptional
Niki, 09 Jan 2019
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Beautiful resort

8/10
Excellent
Mindy, 30 Oct 2018
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Great hotel next to OrangUtans

very close to the orangutan centre, lovely setting (felt like a jungle hotel). Restaurant had great food and lovely view. Rooms were a little dated, but clean and comfortable. Staff was friendly!

6/10
Fair
Verified traveler, 13 Aug 2018
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Very convenient for the orangutans, nice little roadside eatery between orangutans and resort. Pool great. Restaurant a bit dated.

8/10
Excellent
Duane, 25 Jun 2018
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6 nights of wonderful

Loved my 6 night stay. Yes, the place is older and somewhat dated but I thoroughly enjoyed staying here. The AC and Wifi worked great. Food at the Banana Cafe very good. Breakfast was suffice. Staff was wonderful. You can stay at other places nearby for more money but I mainly picked The Sepilok Jungle Resort because it offered a swimming pool, which was amazing and a great way to cool down after a day exploring. The grounds and gardens and elevated walkways are beautiful. I will stay here again.

6/10
Fair
Verified traveler, 18 Jun 2018
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Amazing setting but a bit tired

Stayed for three nights. Amazing setting and location near to orangutan and sunbear sancturaries. Had the upgrade rooms with a veranda overlooking the rainforest . Loved that. Staff were amazing and evening food although limited was good. But breakfast was a real disappointment, we struggled to eat anything much. Loved the walk ways between the buildings, amazing setting and atmosphere, but not practical for people withis a great base for a couple of days in a great setting. Overall it’s a great place and amazing value for money .

8/10
Excellent
Sam, 03 Mar 2018
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Lovely place right near the orangutan sanctuary

We picked here due to how close it was to Sepilok Orangutan sanctuary and it didn't disappoint, less than a 5 minute walk away. Whilst parts were a little run down and the rooms were on the basic side it had everything you needed and the service was very good. The pool area is lovely and great to cool down in. The food in the restaurant was very good and good value. If you're staying a few days then try eating at Mama Watts which is on the way to the Orangutans, big portions, delicious food and very cheap.

10/10
Exceptional
Louise, 27 Feb 2018
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Jungle

We loved the place, the jungle, the food, the pool, the room, the service. The cook gave guided night walks to see local wildlife if you asked him.

8/10
Excellent
David, 22 Feb 2018
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Near Orangutan Sanctuary

Lucky to be there for Chinese New Year. Given lucky money and free lunch together with leaping Chinese Lion dancers. Great swimming pool. Altogether good stay and charming people. David

8/10
Excellent
Christopher, 18 Feb 2018
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Nice place with great pool

After seeing a few negative reviews we didn't initially stay here, but couldn't stay an extra night at the forest edge resort so transferred here for our second night. Actually we were very happy - the room was very clean and comfortable, and we really enjoyed the pool. OK not as fancy as the chalets at forest edge, but for significantly lower cost, I think this is a great option. Great location very close to the conservation centres. Staff were very friendly and helpful. I would recommend this place, and would happily stay again.

8/10
Excellent
Verified traveler, 31 Jan 2018
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Good place, staff needs training

Lovely place, restaurant staff completely useless as all they do is play with their phones

10/10
Exceptional
Priscilla Patrick, 11 Nov 2017
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Sepilok.. se-moment

it was by far the best room I've had after road tripping and camping sabah for more than a week. The staff, the pool, nature all around n a balcony... perfect stay. Thank you SJR.

10/10
Exceptional
Tracy Dean, 30 Oct 2017
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Great place to stay in Borneo

It is a great jungle retreat where it's possible to see orangutans nearby. The lodge itself is great, too.

8/10
Excellent
Bridie, 14 Oct 2017
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Close to Urangutan Centre

Spent one night at Sepilok -enjoyed swimming pool. Close to Urangutan Sanctuary and Honey-bear Sanctuary. Also a pick up point for our trip to Kinabatangan River the following day. Enjoyed sitting in the resataurant looking over waterways,

8/10
Excellent
Rebecca, 31 Aug 2017
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Great location

Clean rooms and bathrooms with good aircon and hot water. Grounds were pretty with bird life. Food at the restaraunt was okay. Within walking distance to Oranguatan and Sun Bear centers as well as the rain forest discovery center. Staff was friendly.

10/10
Exceptional
Pip, 24 Jul 2017
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special place to stay

Even though the hotel looks from the on set that it could do with some refurbishments. It is an amazing place to stay. The surroundings are beautiful and serene. The rooms although tired are clean, the staff are very helpful and friendly and the local resort restaurant provides wonderful local cuisine. Highly recommend for a family place to stay as it is close (walking distance) by some wonderful attractions.

10/10
Exceptional
Fiona, 23 Jul 2017
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Swimming pool in the jungle !

By jungle lodge standards this hotel is very good. Decent sized room with air con and a good pool in the jungle. Very happy with our stay

4/10
Poor
Cotswold walker, 04 May 2017
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A good location but ancient bathrooms.

The staff were friendly and efficient, and the room was clean. The food was alright but not a lot of choice. The bathroom was the worst I've ever seen. I suspect that even when the resort was built several decades ago the washbasin was second-hand!

8/10
Excellent
Jo, 29 Apr 2017
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excellent location

stayed a week. the staff were great. walking distance to the animal sanctuary's

6/10
Fair
Pam, 15 Apr 2017
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Great location, but a little tired.

Only 5 minutes to Orangutan Sanctuary, Sunbear Sanctuary amd the rainforest discovery centre. Staff very nice and the pool is a real bonus. The hotel grounds are lovely. Rooms are tired and we had some old food left on the floor, which was disappointing. Food in restaurant was pleasant, but again lack of attention to detail (grotty place mats) undermined the good stuff. Overall enjoyed our stay as location is perfect for visiting attractions in this area.

6/10
Fair
Verified traveler, 31 Mar 2017
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Orangutans

All about the location to see orangutans

2/10
Poor
janice, 17 Feb 2017
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Run down needed demolitioning

Arrived at this place got my key looked at room and left.never went in the restaurant as the outside said it all.sun beds needed replacing it was a horrid place and I left my key and walked out. P.s.the bathroom was about 100 year old ancient

10/10
Exceptional
Verified traveler, 15 Feb 2017
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Value for money, very quiet location, close to all the sights. Swimming pool is great, breakfast was decent too.

10/10
Exceptional
Bohdan, 08 Feb 2017
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Everything about Sepilok Jungle Resort was great. The resort itself, staff, restaurant and location to animal sanctuaries was fantastic.

6/10
Fair
Fiona, 17 Jan 2017
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Pleasant surroundings

This is a good place to organise excursions from. We had a lovely stay and really appreciated the hotel pool to relax between excursions.

4/10
Poor
Verified traveler, 15 Dec 2016
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Very suitable for adventure n nature lover because it is in the jungle. Not suitable for family with small babies

6/10
Fair
Verified traveler, 27 Aug 2016
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Jungle adventure

Hot water heater did not work. Noisy with student groups.

6/10
Fair
Verified traveler, 27 Jul 2016
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Ok

Overpriced but close to where people want to go. Wifi doesn't work well (which other people have already said) Breakfast is similar to other places, their fuller menu for lunch/dinner is actually decent though, and not too expensive.

4/10
Poor
Peter, 24 Apr 2016
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Stay in Sepilok

We stayed here because of location to the jungle animals - the property was ok - maybe a little aged but value for money being so close to the animal parks .

2/10
Poor
Verified traveler, 23 Mar 2016
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Terrible place

Very average nothing to talk about Very old property no maintenance at all Rooms are very old nothing has been renovated in last 20 years . No shampoo or soap . There is a hand wash in the bottle . breakfast is average A/C barely works Wouldn't recommend . there are other properties much nicer Staff is nice

4/10
Poor
angie, 23 Mar 2016
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Very average place I wouldn't recommend it

Huge property but no maintenance at all . Rooms are ok nothing to talk about. Breakfast is very average I wouldn't recommend it There are other properties close by They are much nicer

10/10
Exceptional
Linn, 30 Sep 2015
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Highly recomended!

i have never given a Hotel review but after my stay at sepilok jungle resort i felt i had to. I loved it! The straff were incredibly nice and helpful, the food was great and the rooms left little to wish for. All for a very good price!

4/10
Poor
catalina, 24 Sep 2015
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Not a Jungle Resort!

Stayed at Sepilok Jungle Resort for it's proximity to the Sepilok Orangutan Rehabilitation Center. Accommodations were OK but not up to its reputation on Hotels.com. de Luxe room was musty and electricity kept going off--when asleep the aircon would go off and woke up in jungle humidity. Solution was to reset aircon electricity if one was awake or too sweaty. Food was ok but too expensive compared to nearby restaurants or lodges. Also, transportation very expensive. Best feature of SJR was it is 5-minute walk to Orangutan Center.

8/10
Excellent
Arne, 15 Sep 2015
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Nice hotel, surrounded by nature.

We absolutely enjoyed our time at the resort. In the middle of the nature, and birds & wildlife just in front of the door. The food was good, and the staff was friendly, too.

4/10
Poor
Susan, 13 Sep 2015
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Visit to Sepilok Orangutan Sanctuary

I decided to stay at this resort because of the closeness to the Sanctuary, I knew it was in the jungle and I had a somewhat idea, but I expected better. The breakfast was the worst that I have had anywhere in the world, even in a 0 star hotel in India did better than here. The staff never seemed to be that interested when you arrived as sometimes they were more interested in having their own instead. The breakfast consisted on the first day of scrambled eggs baked beans and toast all cold, there was no fruit juices only cold coffee or tea and condensed milk and the second day was a boiled egg that was grey in colour again cold baked beans, toast and 2 very small looking sausages it was awful. The so called satelitte tv was not working, so there was nothing to do as it was raining so heavy we could not even get to the restaurant for dinner and ended up having coffee and biscuits for dinner as thewre was no room service as there was no phone in the room, so the only thing I enjoyed whiI was there was my visit to the orangutans and the sun bears'

10/10
Exceptional
Dariusz, 01 Sep 2015
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Beautiful nature around

This resort has beautiful tropical garden and is located near jungle attractions.

8/10
Excellent
Margaret, 25 Jun 2015
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nice little lodge

The room itself was lovely although the hotel restaurant looked a little tired. The shower was good, the bed comfortable, the air-con was good and much needed. The hotel style is lodge with lots of lovely wood and it is only 5 minutes away from the sun bears and orang utans so location perfect. The setting is divine with a lake surrounded by wonderful trees and the swimming pool is a good size and very refreshing. It was good value for the money and an added extra was the beautiful kingfisher at breakfast time.

8/10
Excellent
William, 15 May 2015
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Great location.

Location was excellent. Pool was a bonus. Staff were very friendly and helpful at all times

4/10
Poor
Lizabeth, 13 May 2015
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Never again

I had a superior room, the room had cracks in the wall that you put your hand in. Ants in the bed at night. Air con was poor. Wifi good. To far to restaurant. When I got there for breakfast,after seeing a baby cobra, all meat and fruit gone so had egg, baked bean and toast. Bottle water 5 ringgit, top of road 2 ringgit. Good points. Very close to monkeys and bears.

10/10
Exceptional
Verified traveler, 24 Jan 2015
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friendly feel

is a little run down but clean and in a wonderful setting, staff were great, location terrific would definitely recommend.

10/10
Exceptional
Meg, 12 Dec 2014
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Amazing location, definitely recommend

Stayed here for four nights, very well priced, comfortable room and bed, free breakfast, air conditioner worked really well and great service in reception and at the banana cafe. The location is really good for the Orangutans, rainforest centre and sun bears, but if you want to go anywhere else taxis will take you for fairly cheap. Don't have anything bad to say about my stay at all :) very enjoyable, definitely reccomend if you're staying in sandakan area of sabah

6/10
Fair
amanda, 26 Oct 2014
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Perfect to see the orangutan

Staff was friendly. Breakfast was ordinary but location is perfect to see orangutan.

4/10
Poor
snowflake, 24 Sep 2014
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Tired and requires lots of work

Close proximity to the orangutan sanctuary therefore excellent location in this regard. It is massive but only had a handful of guests when we stayed - perhaps lost clientele due to its conditions. Lots of unused/ abandoned areas. Walkway requires work to ensure safety. Food uninteresting and expensive. Only highlight is the pool but it closes at 5.30 pm. Staff on site are more concerned that guests pay for use of pool rather than paying attention to safety and cleanliness of pool. Huge potential if developped correctly. We were disappointed.

8/10
Excellent
Wally, 25 May 2014
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8/10
Excellent
Anna, 05 Mar 2014
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Nice hotel in beautiful garden.

Traveling in Borneo I spent I night in this hotel. Hotel is located in beautiful garden . Hotel itself is not new but room was very comfortable with wireless internet in the room as promised.

6/10
Fair
Verified traveler, 25 Feb 2014
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Excellent location for orang utan sanctuary.

Simple but good value for money.

4/10
Poor
Verified traveler, 21 Feb 2014
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very bad stay

We stay at Sepilok Jungle Resort for a night,It near Sepilok Orangutan Sanctuary,it is a advance.Except the location,nothing worth to stay there,it 20 km away from sandakan airport,it will takes you RM40 to get there by a taxi . when we arrived the resort,no bellman,no wellcome drinking,nothing.the facility in room is ok,towel hot water,AC etc.the TV is a very small antique tv,I am thinking whether it can be turn on? It's too late to find a staff in reception to change room when we find molded sheet on the under layer. its over 9PM.but you cannot find any staff in recepion desk. The high light of my experience is the taxi booking,you cannot find any taxi on the way to sepilok but i will leave the next morning. I had to book a taxi from the recepionist she called and ask me to pay rm20 cash in advance and arrange the taxi pickup in fron of the resort the next 7am.she give me a receipt of rm20.And she said the restaurant(Banana Cafe) will prepare a breakfast for us to takeaway. But the next morning ,no taxi ,no breakfast,no receipionist,even ca not find a staff in Banana Cafe! In a hurry,we have to find a local car to tranport us out of sepilok junction. If you are interest in rainforest,never chose Sepilok Jungle Resort.there is a Sepilok nature Resort opposite the road ,its quite nice in environment and seivice is good,we had a decent supper in that hotel.

10/10
Exceptional
Dsh, 20 Feb 2014
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Night in the jungle

Sepilok Jungle Resort is great, wonderful grounds with walkways and bridges to swimming pool, restaurant, ect. Lush jungle setting couldn't be more beautiful. Walking distance to orangang center. The desk can set up up with any tour or trans you my need. The pool is great. Good value and close to the action no need to go back to sandakan every night.

2/10
Poor
Mrs Fip, 19 Feb 2014
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Jungle vs Nature

Important to remember: Sepilok Nature Resort is the place to stay; not the "Jungle" hellhole we mistakenly booked. It was so bad we couldn't believe we actually did this booking

8/10
Excellent
sue, 13 Jan 2014
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Close to Sepilok and local attractions

Surprise package. Not 5 star but I was impressed. We even had one of the local orangutans visit on our verandah to get out of the rain. Special treat indeed. Food was pretty good and staff friendly enough

4/10
Poor
Verified traveler, 09 Oct 2013
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jungle resort outdated

We stayed at the resort for a few nights to go to sepilok etc. Generally we found the service to be poor and staff did the minimal they needed to especially within the eating area which we found unpleasant and rude staff who sat around on their phones and could not handle many tables at once. Food was generally poor and we preferred to eat at the nest in forest edge resort which was all round lovely by comparison. The resort has potential but its old and tired now and it needs a revamp and the staff remotivated, its obvious that there is no clear manager around to lead.

6/10
Fair
Verified traveler, 27 Aug 2013
expedia-logo-v2.pngTraveller

Basic jungle resort close to Sepilok.

This place could be fabulous but it really needs some tlc. The pool area is lovely but the Banana Cafe, the only refreshment area open, needs updating and the food generally needs to be improved. Breakfast extremely basic - not even any juice on offer. If you ask for laundry to be done make sure you are specific if you want it dried - ours was returned in the evening dripping wet in a bag - if they had slung it over a chair it would have dried! Overall we were not impressed by anything except the closeness to the Sepilok centre and the pool. The gardens are lovely too.

10/10
Exceptional
Ailin, 24 Jul 2013
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Wonderful Borneo jungle experience

We were prepared to camp it out a bit at this hotel given the area and price but we were pleasantly surprised. After a monthlong vacation of staying in hotels all over Malaysia, this was one of our favourites. We had 2 rooms for 4 of us and they were charming, comfortable and clean. The hotel grounds are lovely - the walk over bridges to get to breakfast puts you right into the Borneo jungle experience. Staff members are friendly and efficient and made our stay a pleasure. The nearby Sepilok Orangutan Sanctuary is a 2-minute walk away and the night walk to spot nocturnal creatures there is highly recommended. A fantastic experience!

6/10
Fair
Frequent flyer, 13 Jun 2013
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Very friendly staff. The resort need proper management and renovation.

10/10
Exceptional
rod, 02 May 2013
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Facilities: Nice ; Value: Affordable; Service: Friendly; Cleanliness: Pleasant;

8/10
Excellent
Mike, 26 Mar 2013
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Ideal for visiting the Sepilok sanctuary

Located 5 minutes walk from the Sepilok sanctuary, this is an ideal location to stay to see the orangutans. Rooms were clean, tidy and well maintained. Food was good, if slightly pricey. The hotel grounds are lovely and staff were very helpful.

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