Senator Barajas Hotel

8.2

Excellent

1571 Guest reviews

8.2

Excellent

1571 Verified Reviews

Read all reviews

Cleanliness8.6/10

Service8.4/10

Comfort8.2/10

Condition8.0/10

Amenities8.0/10

I don’t like in the cafeteria Those who prepare breakfast and meals do not wear gloves and touch the food. There are many bacteria on the hands.

Hotel smell and everything looks old

This was our second time staying at this hotel and for the location, it is a good choice. The breakfast is good and the staff very friendly. 10 min walk to the nearest metro station. Our only issue was carried over from the first stay where we had to change rooms due to the overwhelming sewer smell coming from the bathroom pipes, this stay it was still noticeable but not bad enough to need a room change. We also may have been next to a smoking room as the smell entered the bathroom strongly. We also found that the bed and pillows were not very comfortable and it was difficult to maintain a comfortable temperature in the room, we slept with the patio door open to cool down.

It is a good hotel for resting. It is affordable and adequate for short stays. I took the shuttle from the airport at the designated areas without any problem for free.

Good location

Highly recommend

Great hotel near airport

Quick stop

Great hotel and near airport

Los trabajadores del hotel son todos muy amables y atentos a cualquier necesidad. Muy buena limpieza y todo luce en bastante buen estado. La habitación pequeña pero acogedora, con balcón y vista a la ciudad. Un numero reducido de toallas en el baño pero razonable. Por un razonable costo de 5 Euros por persona ofrecen transportación hasta el aeropuerto. Desayunamos en la cafeteria y la oferta es bien completa y la chica que nos atendió fue muy amable.

Great hotel convenience

Near to terminal 1

Reasonable choice to be fairly close to the airport. We had to wait a while for the minibus transfer to the hotel from the airport but it was worthwhile as it would have been a long walk in the rain. When we booked, the information we were given stated that transfer back to the airport was free and the hotel honoured this but apparently there is now a charge for this.

Liked the fact that has bar, cafeteria and excellent breakfast but a little pry

Good value

I stay at the Senator when I’m in Madrid. It’s close to the airport and to the Metro. The breakfast is very good as is the food in the restaurant. The rooms are comfortable not luxurious but good value.

I stayed in one of their executive rooms which are newly refurbished. My stay was very comfortable- I liked the small touches included eg hair straighteners in the bathroom, a working desk with natural daylight and plenty of charging points. It was a short taxi ride from the airport although they do offer a free shuttle which you must book ahead of your arrival. It also stops at 3pm. Staff were helpful and although there are a couple of restaurants I only used the services of Latitude - again the food was good portion and well prepared.

Great Hotel

Good!

The bed was against the wall, which was weird. The worst part about the stay was the AC was on at 15 degrees Celsius as it was hot in the room (even for January) and it was blowing out heat. It got so hot in our room in the middle of the night. I had to shut it off and open the sliding glass door. On good note, we used their airport shuttle service, they have lots of food choices from the restaurants and the bathroom was nice. My sesame seed salmon was delicious!

Good organize and service.

No FREE shuttle. You must pay and allow to take 1 suitcase only. They advertised the shuttle to get you in to thier hotel. Checking took too long . Extremely loud place and walls are thin. Sounded like a zoo at early am and i couldn't have a good restful night. Do not recommend this hotel.

Los blancos de la cama estaban sucios, todo el cuerpo nos picó durante la noche.

Very nice

Great breakfast

It will provide what it should

It does the job but its just okay. Don’t expect anything fancy

Super close to the airport with shuttle service for $5 a person and several restaurants for a quick bite on the first floor

The room was cozy and the staff at the front desk were fantastic. The breakfast buffet was amazing. We used the shuttle service to the airport which was convenient. The only down side was that we could not adjust the thermostat in the room. For us, it was very warm. I had to crack the window open to let some air in. We were unable to get a good sleep because of this. We also bought some pizza from one of the restaurants on the main lobby which was delish. I highly recommend this hotel!

Xxx

Good hotel for the price , so close to the airport , the garage was full and I had to drive around to find parking in the street

Nice hotel, very good for taking morning flight. Facilities are a bit old.

Excellent layover option

Amabilidad, limpiesa, no ruidos,

Great value for money. Second stay here went smoothly except a foul smell coming from the bathroom, which was reported to the front Desk. Amazing breakfast!

The staff was very helpful and gracious. The pizza restaurant was delicious!

Good place to stay

Nice hotel with shuttle to the airport Second time we hav3 stayed to grab early flight out

So far so good

The staff was friendly and efficient - I had an easy, quick check-in and they set up a ride for me to the airport for the next morning. The room was very clean, but hadn't been updated in a while, and the woodwork showed damage and wear. The bed was OK, but not great.

Very comfortable and has airport shuttle

Valued Budget Hotel

Staffs are helpful and rooms are nice. Recommend to anyone who wants a budget stay.

It’s ok

Great value for money. Friendly staff

Room key stopped working before the checkout time, we saw a spider in the room and they wanted to charge us 5 euros per person when Expedia showed free airport transportation. Dinning option were nonexistent. Pub was good though.

Very accommodating! Excellent breakfast buffet. Don't forget to schedule shuttle to the airport at front desk!

It's near to the airport with shuttle service included.

Clean and confortable rooms for an affordable price. Close to Airport.

Buen hotel bien ubicado

it is a very good hotel located near the airport

It’s close to the airport and the rooms are nice. Breakfast was also good. The only bad thing was children playing on the playground outside our room until 11:00 pm

Excellent for solo traveller's.

Very convenient hotel, ideal for a solo traveller, an ideal decent from the main attractions of Madrid and so on. Airport shuttle provided with a decent and friendly bus driver. The rooms were comfortable with a kettle, bath and shower available for the room. A lovely cafe downstairs adjacent to the foyer/reception. A pub is accessible adjacent to the foyer and reception too.

Ok

The employees were professional and knowledgeable. The rooms were spotless, if not very fancy (linoleum floors throughout). The breakfast was amazing - lots of great options. One shortcoming: the air conditioning for our room did not work. We had to open the patio door for cool air. But aside from that one flaw, I'd recommend the Senator Barajas to anyone who needs easy airport access.

Great place to stay and good airport shuttle

Outdated hotel - stay elsewhere. Only positive is hotel transportation available (5 Euros per person)

Nice and very close to the airport.

My wife and I enjoyed staying at this hotel for a 2 days trip in Madrid. We liked the proximity to both the Airport and the metro station. Highly recommend this hotel.

Great Place and Staff

Professional and Helpful Staff 👌

It’s fine for the price

For the price we paid it met our expectations. Pro: large room, large balcony, comfortable bed, mini fridge, free airport shuttle (one piece of luggage per person), good water pressure, close to airport and public transportation. Con: the hallway smells funky, maybe because it’s a pet friendly property. No outlet by the nightstand. The balcony is a waste since there is no patio furniture to hangout with. The light on the patio turns on automatically and can’t be turned off until scheduled time. No fan available and room lack of air circulation. This is especially problematic after ac is off in the fall. Next door there is a basketball/soccer field that can be noisy at night, and prevent people from keeping the balcony door open for cool air.

Bed was squickig old matress made noises.all night.nite table worpt old.nothing to write with.no bath cap.200 plus euros waisted.never again.almost 300 one night!!!!!

Accessible, convenient and staff are very welcoming.

Their breakfast was top notch- the rooms were very clean.. balcony life was just excellent😘

Great location if you have a flight in Barajas. Free shuttle super convenient and the neighborhood is very nice

Una opción que recomendada qué la he repetido y no ha decepcionado, las habitaciones amplias camas cómodas servicio excelente la verdad las 4 estrellas las tiene más que merecidas

Is terrible costumer services specifically a lady she was rude they don't put AC in the room just the heaters and is very hot because is not could and I asked for the air a conditioner and she say in this time of the year not used but why don't put a fan I never back to this hotel

The hotel had a horrible problem with the room ventilation. None of the thermostats worked in the rooms. Our room stayed at 85 degrees F even with the windows open. It appears that the hotel is under staffed which must have contributed to the staffs attitude. I do not recommend this hotel!

Great location, and good comfort.

Smiles, friendliness and cordiality does not hurt

I have had better stays in the same price and star rating class of hotels. It was not totally bad though. I found the staff to be particularly stern ( not sure if it is the Spanish manner). I was assisted by one gentleman on my last night who actually smiled and was cordial and helpful towards me

Great Breakfast!

Convenient place to crash near airport

This is the first time ever that a hotel has lost my hotels.com booking. Took about 90 minutes to check in and verify my prepaid booking. Having a free airport shuttle is great but it isn't 24 hours, so I had to take a 6:30 AM cab back to the airport. I'll choose a different airport hotel next time.

it took ages to get transport to and from the airport with buses only every 45 mins to an hour. Hotel was general tired and outdated. Staff were very good though.

Too expensive for what they offer

Too expensive for what they offer.

Very old, dusty hotel with central heating to top it up , very disappointed

Air conditioning work in some rooms sadly but other than that good service

Walls made of paper! We could hear EVERYTHING above, below and next door and all the way past 12h30AM. Bed was complete crap: I had springs poking into my spine no matter where on the bed I lat. Finally, the hotel advertises it has a free shuttle to the airport. Normally this means a shuttle passes by every 15-20 minutes. In this case, there was a shuttle at 9AM which was already full the night before, and the next shuttle was only 1.15 hours later, at 10h15AM. We had to take a taxi! What a SCAM!

No hay una comunicación de las horas del transporte al aeropuerto, y cuando uno llama a consultar el servicio es realmente limitado, o no entran las llamadas, o contestan y no escuchan.

Too hot to sleep in October.

Not sure what was happening but was a bit expensive. $400 a night when a week later was $60. If you are someone who likes to sleep in a room with a little chill, this is not the place for you. They turn off the AC in October. Room was warm and stuffy. It was difficult to sleep and there was no solution since they turn it off in the entire building.

The room & balcony were nice. Noisy people in back of hotel and smokers somewhere close

El personal y las condiciones del hotel fueron muy buenas. Unica molestia fueron los ruidos de la habitaciones que se escuchan mucho

Breakfast is great. Clean

It was ok for the price, but just know that the AC does not work, it only works in the summer

Good location for a night’s stay before flight. Comfortable and a reasonable breakfast. Staff very helpful and friendly. A shuttle is available to the airport, but only if you have one piece of luggage. So we had to get a taxi to terminal 2. But that was only EUR 7, so very affordable. I would stay again if I needed an airport hotel in Madrid

The airport shuttle arrived as per the timetable. Short drive to the hotel. Staff friendly & helpful. Spacious room. Kettle for making tea. Complimentary bottled water in fridge. Breakfast buffet good value when paid for at time of booking.

Good experience

Was only here for two days but the rooms were clean and the staff were all very friendly

Close to the metro for Madrid city also close to Airport

Conveniently located close to airport with a free shuttle bus and within walking distance if necessary.

Primera vez en este hotel. Lleno nuestras expectativas!

The hotel was nice and conveniently close to the airport and train station. The staff was friendly and helpful. It was very convenient to have a good restaurant on site.

Ok hotel

initially, they gave us a room that was not cleaned we had to go back down to the lobby it was midnight; we got the "clean room" but the wife noticed hair in shower and we decided not to shower until next stop. it had a urine smell probably not cleaned as it should have.

Front desk staff wonderful. Very clean. Hotel shuttle wasn’t running for my flight (very early) but they arranged a taxi for me

Conveniently located, transportation to the airport, even though I couldn’t use it because I had more than just one suitcase.

Si pretendes descansar porque tienes un vuelo temprano al día siguiente, buena suerte. Es posible que la risas y gritos de los clientes del bar restaurante del hotel, te lo impidan. La insonorización brilla por su ausencia. Los huéspedes de la habitación contigua es como si estuvieran dentro de la tuya. No sé por qué razón dentro de la cama nos picaba el cuerpo. Y si te das una ducha para aliviar el picor, las toallas gastadas y rasposas rematarán la faena. A este hotel, de categoría 4 estrellas, le sobran 3. La experiencia fue nefasta. Una pena porque la ubicación es perfecta. Para la próxima, buscaremos otra alternativa.

Good for the airport

The hotel was conveniently located near the airport and the shuttle service is good (if you reserve your place in advance). The room is clean and the bed is comfortable. There was some noise in the corridor from other guests, but I still managed to sleep well.

Nice area of Spain. Stuff nearby to explore

The free shuttle to the airport was very convenient.

Good hotel

We stayed in this hotel for one night only so for us the shuttle service of the hotel to the airport was a big plus.

Computers were down and check in took over an hour. Waited another hour for shuttle at the airport.

My sister and I chose this hotel because it was close to the Madrid Airport & it had an Airport Shuttle! Don’t be fooled into staying here for a free Airport Shuttle!! You are allowed only 1 piece of luggage with NO exceptions! One of the front desk clerks, a man was extremely rude to us! We wanted to find the closest underground stop to go to the city & he explained it by saying ‘ go left, left, right, right & then left!! When we looked confused by those very poor directions he was mean to us!! We couldn’t wait to leave this hotel and will never stay there again!!

Dissapointing

The hotel was very tired. Hallway carpet were soiled and not a good smell. Staff overall very rude. Be careful as the shuttle service only runs on request and pre booking. I was caught out as I only went on the mention of a hotel shuttle assuming that there was regular rounds. When arriving in Madrid I first struggled to get through to the reception and after 6 attempts was very rudely told that They only run per prebooking. The room was clean but very basic for a 4 star hotel. I would not recommend this hotel for the money they charge per night.

This was the second time that we have been at this hotel! We like it very much because the hotel is excellent and the staff is very friendly. We are sure that next year we will return again to the Senator Barajas when we visit Madrid. We reccomend it! Congratulations.

room 339

I have used this hotel many times over many years and twice this week, one over night stay then staying with the group i booked, I noticed the balcony door was open when i arrived, closed it and went down to meet the group for dinner in the Hotel, after dinner i went back to my room and the smell was pretty smelly, but being tired and having to be up early to catch my flight i thought it would be ok. I ended getting up at 4am feeling pretty sick with the smell of sewage in the room, i had to open the balcony sliding door and go back to bed... now i know why the door was open when i arrived. I met one of my customers as we had the same flight time in the morning and he said his room was the same as he was 2 doors along from me on the 3rd floor.

Excellent customer service oriented. Very helpful and professional staff. Great location near dining and market area. Walkable to metro station. Quite and safe community. Bed, room and bathroom clean with great dimensions. Need extra deco modern style but in general great hotel with free transportation. I will definitely stay in the hotel.