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Hotel Description
In the heart of Hanoi, Sen Grand Hotel & Spa managed by Sen Group is within a 5-minute drive of Museum of Ethnology and Lotte Center Hanoi. This spa hotel is 1.6 mi (2.5 km) from Vincom Center Metropolis and 1.7 mi (2.8 km) from West Lake. Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and minibars. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Property confirms they are implementing guest safety measures
Important information
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Minimal age
Optional fees
- Fee for buffet breakfast: approximately VND 200000 per person
- Airport shuttle fee: VND 910000 per vehicle (roundtrip, maximum occupancy 7)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
Japanese
English
Chinese (Mandarin)
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Business facilities
Accessible facilities
Other
Elevator
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Full-service spa
Meeting rooms
Steam room
Pool umbrellas
Number of restaurants - 1
Number of outdoor pools - 1
Number of spa tubs - 1
Snack bar/deli
Bicycle rentals on site
Free self parking
Free valet parking
Number of bars/lounges - 1
Number of poolside bars - 1
Pool sun loungers
Free long-term parking
Free parking nearby
Terrace
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Hotel reviews
TravellerTravellerA relaxing get away
TravellerService was fantastic and rooms very clean and spacious
TravellerThe hotel is in a non-touristy area so good local food stalls, and well located.
TravellerThe main reception staff are polite and helpful. They were welcoming and lovely but everything else wasnt great Breakfast their were many fruit flys and not that many options, just a few bread options, salad bar, pho and egg station. The room was okay, the tv was only in Vietnamese could not change it. Only stayed here 3 nights wouldn't have stayed any longer The location is at the end of an alley way, quiet location but about 25/40 minute drive from main tourists shops, train street, note coffee, banh mi 25 etc. The massage ladies in Lotus Spa the hotel massage ladies - STAY AWAY - they are inappropriate and disrespectful. I attended with my husband and the lady tried to get a tip by offering sexual services very disrespectful, the street massages were more respectful
TravellerTerrible bathroom layout, bad sound isolation, no good bed and poor breakfast choices
TravellerThe staff are friendly and have a nice smile.
TravellerMy stay at Sen Grand hotel and spa was marvelous. The whole staff is very nice and helpful, especially the receptionists and cleaning ladies. I'll definitely come back next time i'm in Hanoï. Thank you for such a great expérience
TravellerEverything is wonderful
They are very polite and sweet.. I'll stay at the hotel next visit to Hanoi.. I was touching them perfect services..
TravellerThe services is always awesome
They are very polite and the services always awesome..
TravellerThe room was clean and comfortable.
Traveller清潔感あり エリア内おすすめ
TravellerExperience of Sengrand hotel
Hotel is very clean. Employees are very kind. Blackfast is delicious and many food. The room is good but Toliet water not go down well.
Traveller괜찮아요.
전체적으로 만족스럽고, 2% 부족한 부분들이 있지만 그런 부분들은 직원들이 친절하게 보완해줍니다. 직원들이 굉장히 친절하고, 조식이 맛있습니다.
Traveller맘에 드는 호텔
미딩에서 10여분 떨어진곳으로 하노이 롯데타워 미딩 중간지점 호텔 컨디션은 최근 지어진 곳으로 나무랄데가 없슴 주변에 괜찮은 카페들이 많이 있으나 출장등이 아니면 하루정도 묶을만한 거리 직원들의 친절함 청결도 좋음 한국어대응 안됨, 영어 베트남어 대응은 완벽 일이 바뻐서 스파엔 못가봤지만 가본사람 얘기론 좋다고 함 조식은 5성급 보단 조금 떨어지지만 맛과 종류는 정말 다양하고 좋음 쌀국수 자체는 조금 비릿하지만 이것저것 첨가해서 먹으면 해장으로 최고~ 샤워실 수압도 좋고 컨디션 좋음 미딩쪽이나 중심지에 있으면 이가격으로 부킹 어려울듯 가성비도 그렇고 청결 친절 다 맘에 듬
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
The bed was extremely comfortable. I wanted to take it home with me. The receptionist and doormen were really friendly and helpful. I rarely write a review but had to this time because this hotel is a rare gem. I will be back.