Great location, close to the city. But t quite what you see in the pictures but still really nice

Wonderful villas, amazing staff, clean, safe, beautiful

Great place to stay. Wonderful staff.

The front desk staff didn’t have our reservation. It was pre-paid so I waited about 45mins for them to figure it out even after showing them all the proper confirmations. Upon finally entering the room I was disappointed with the condition of the room. Bathroom was in desperate need of an update, the sheet had a dead insect on it and the bed/pillows were incredibly uncomfortable. The security for the room was literally a padlock that you can only lock from the outside. From the inside there’s only a hook to close the sliding doors. Also, we scheduled a taxi to the airport for check out, and agreed on a price. Upon checking out we were given a receipt demanding we pay 100thb more than than the agreed price. All that said, the pool was decent and if you just need a place to crash close to the airport for a night then Sasitara will suffice. They did give complementary water though, so there’s that.

No bar and no restaurant. Daily cleaning not done.

Good size space Loved that i had a personal pool with a deck

Not recommended unless there is huge discount

The location is not ideal. Not many shops and restaurants around.

Cheap and cheerful

Only stayed at this property for 1 night but was very happy with it based on the price & location. the pool is very nice

Great hotel close to everything.

Great hotel close to everything. Awesome pool! An really great hotel staff.

Sasitara management need to do major renovation

-need to upgrade and major renovation in all their room especially near to the pool due to water licking during raining season. -need to upgrade aircond as well because its too old and sometime feel hot and sometime feel cold at night. -the room is so confortable, calm, spacious and quite -i love the green environment it feels like a 5*resort. -need more breakfast choice for halal food, maybe omelette cheese with onion. Since we don’t eat meat, chicken and pork. -the swimming pool is great with provided pink flaminggo and white goose. - the staff is very friendly and helpfull. - Close the window during evening as the mosquito will be your friend if you open the window. - rent motorcycle or car if you wanna go to Chaweng beach (about 15minutes) and it is more cheaper then use taxi if u stay longer. Cheaper 150bath, medium 200bath (motorcycle) - Overal, i love to stay there.

Think one thousand tume before booking this hotel Sasitara Residence. I booked the hotel through Hotel dot com. Yesterday evening at 8.30 pm I along with my family check in. The reception girl allowed us room no 104. We keep our luggage in room and went out for dinner. When we return back to room, we found AC was not working. It was around 10.00 pm, we ask reception girl for change the room, but at start she refused to change the room, but after some hot arguments she agreed to change to give another room. Today morning at 7.30 am, we found toilet flush is not operating, again I called reception girl and she tried her best to get it working. The morning breakfast is not up to the mark. It was again height of hospitality as when we come back at 9.30 pm we found the room was not cleaned, no house keeping at all. It was really shocking, again we requested reception for house keeping, first she refused but when I asked for refund so that we can change the hotel, then she changed towels and toiletries. This is very bad experience to me and my family. Most of the time I book my hotels through Hotel dot com but this becomes most horrible experience. Out of three nights booking, this is our second night, I don't know what will be the experience of third night. I request hotel dot com to refund my third day booking amount so that I would like to shift my family to another hotel. And massage for those, who wanted to book this hotel, think one thousand times before booking this hote

Beautiful bungalow in paradise

First of all let me say I absolutely adored this beautiful place. My little bungalow was beyond perfect and it really felt like home. However, the service and hospitality of the reception office is unlike any I have seen. My phone was stolen at the full moon party (nightmare) and not only did they let me use the computer to locate it the manager, Jee, literally drove me to go get it! I would be so lost without my phone she really went above and beyond, she saved my entire trip and I cannot even begin to express my gratitude. Thank you a million times to Nan, Dream, Yom, and Jee. This is somewhere I would recommend to any traveler, beautiful place, great location, and beyond exceptional service. Thank you thank you thank you.

Lit up like a Christmas Tree

My room was next to the swimming pool which was lit up all night, the curtains do not fully close and are not black out curtains so my room was lit up like a Christmas tree all night.

Overall nice and comfortable

Very nice accommodation. Large bungalow, good AC, nice pool. We paid for breakfast buffet but our flight left early in AM, they were not able to make food any early unfortunately. But still accommodated us and had toast and juice ready for us. Taxi to airport very expensive (300 baht) so cheaper to walk and find your own (80 baht would be lots). Overall nice and comfortable.

Stayed 30 mins, packed bags moved to another hotel

Stayed in this hotel for 30mins. Stunk of cigarettes smoke. Made me feel sick! The hotels response was room keeping will spray airfreshner! I walked to the neighbouring hotel and luckily I was able to pay for another room for 3 nights.

It was perfect! Room was clean and spacious, awesome staff and morning breakfast by the pool. Location is quiet and a 5 minute scooter ride from everything.

very nice and careing reception

nice stay, not good view, but great wifi

Nice Hotel, with all necessary commodities.

No hot water for the shower, shower barely has any pressure just dribbling water out. Pillows were massive (1 per person) and made for very uncomfortable for sleeping. This place is fairly good, but small comforts would go a long way, for returning customers. Sink flow out pipe (underneath sink) is broken and if you lean on sink the pipe pops out letting all the water run onto ground (informed staff). Pump for swimming pool was broken, located right next to our room, waking up to clicking sound every night, informed staff, but nothing was done about it.

I would definitely avoid this place

We arrived around 11pm and found the lobby to be dark, and locked. After shining out phone lights around the exterior door for a while, trying to figure it if we were in the right place, someone opened the door. This man did not speak English. After some hand gestures, and showing our passports, he was unable to find our reservations. He called someone on the phone, had me talk to them, and then attempted to locate our reservations again. This process took around 30-40 minutes. It was now around 11:40pm. Eventually, this guy just gives us the keys to a room, and says "come to lobby at 7".....uhh yeah right. We are going to get some sleep. Made it to our room and found out that the door didn't even secure. It had been forced open in the past (see photo). I wouldn't leave any valuables here. Checked out in the morning with no issues and didn't look back.

5 min walk

Ok staff good . 200 Bart taxi into ark bar. Pool good rooms big . No food on site breakfast etc . Have to go out to eat

Bad Service & Communication

We were changed to another hotel at the last minute (less than 24hrs prior to arrival) as they couldn't accommodate us. (1 room for 2 ppl) not a big group. we were unable to communicate with them as the emails bounced and no answer on their phones the hotel we got moved too was not even a 1 star. & we paid for 3 star service. Never again

Nice hotel, room too warm

2 story room with a bed upstairs with no separate a/c- upstairs was unbearably hot.

Sasitara Residence

It is a good place for stay with friends and family. We were very lucky that we got a private pool which we could have beer and some foods while having fun in the pool. I will suggest anyone to get a private pool, it is so fun if you are going with a bunch of friends. Sasitara Residence is 10/10. Good staff and simple and nice breakfast.

Koh Samui

Our stay was good overall. There were a few snags along the way but everything got sorted out in the end. The only thing I really didn't like was the location of the 3rd bedroom in the Villa. I was traveling with my family and the 3rd bedroom was totally separate from the rest of the house. It was alright but was a bit strange especially since the description doesn't give that information. Is was close to the airport and a string of small businesses, which were within walking distance.

Great hotel, nice and quiet

Away from all the night life so you have to rent a tuk tuk or bike to get to anything worth doing at night. But nice and quiet with lovely pool and outdoor atmosphere. Close to some amazing restaurants as well.

Excellent hotel service. Location very close to Chaweng which is the main part of Koh Samui in terms of nightlife and shops etc

Well located. Quiet area not far from city center especially if you have a motorbike. The road can be a little bit dangerous if you travel on foot. Private pool for some appartements and also a bigger share pool for all guest. Owners are very friendly. I recommend.

Nice place, very friendly and helpful staff. Could be cleaner. But a very nice villa with a pool.

Toller, sauber Bungalow, 50m vom Strand entfernt

Wohnen im Bungalow. Super sauber, jeden Tag Reinigung + neue Handtücher + frisches Wasser. Personal wahnsinnig freundlich. Das Restaurant direkt neben an macht kleines Frühstück mit sehr gutem Kaffee und frischen Säften fuer einen sehr schmalen Taler. Sind sehr zufrieden!!

Find et andet hotel!!!

Meget slidt hotel. Forfærdelige senge/puder. Aircondition der larmede helt forfærdeligt. Løse brædder og søm der stak op fra træterassen ved poolen. Wifi virkede kun indimellem og det var ikke muligt at købe en vand/øl på stedet. Beliggenheden var heller ikke særlig god. Vi slog til på hotels.com da hotellet var sat ned med 72% prisen var dog stadig for høj i forhold til standarden.

Slechter dan verwacht

Dit hotel ziet er mooi uit op foto maar alleen het zwembad is er leuk. Er is niks te verkrijgen qua eten of drank, de vloer kraakt alsof hij elk moment kan inzakken, Het toiletpapier moet je in de vuilbak smijten zoals overal in Thailand, maar we moesten zelf onze vuilbak naar de receptie brengen omdat men 4dagen lang niet is komen kuisen, en toen begon het personeel nog te lachen.De douche was koud water, de elektriciteit viel 2x weg en de wifi was heel slecht!

Perhelomailija

Huone muuten Ok mutta liikenteen äänet kuuluivat, huone oli tienvieressä.Siivousta ei tullut kuin pyytämällä.Aamiainen tuoremehu, munakas, pari nakkia, salaattia ja hedelmälautanen.Sijainti vähän kaukana keskustasta, lavatakseilla pääsi hyvin keskustaan.

Trevligt litet hotel med utsikt mot havet!

Hotellet var kanske inte i bästa skick. Men blir lite lurad av bilderna men när man väl kommer över det var det ett fantastiskt mysigt hotell med trevlig personal! Om man hyr moped precis intill hotellet är man bara ett par minuter från downtown chaweng, toppen!

Room was full of mold

room was full of mold. it sticks to clothes and the room stank

Mysigt o lugnt ställe, med fin pool o miljö. Rekomenaras till den som vill ha ett lugnt boende med egen bungalow.

ดี

พักห้องครอบครัว ห้องพักสะอาด มีสิ่งอำนวยความสะดวกครบครันทั้งห้องครัว ห้องน้ำ ของใช้ต่างๆ มีสระว่ายน้ำ

Ein sehr schönes Hotel, waren leider nur drei Tage in diesem Hotel. Zum Entspannen optimal.

Fint och fräscht hotell, dock en liten bit från chaweng beach - den närmsta stranden var smutsigt och ingenstans man skulle bada. Väldigt hjälpsam personal. Fin utomhuspool med omgivning

personnel très sympas, petit déjeuner trés copiaux

la piscine est super grande et très bien, dommage que ce soit pas plus prés de la plage, le personnel au petit soin pour nous, mes enfants ont vraiment aimés cet hôtel, idéal pour les familles. J'y retournerais certainement.

Ok Hotel, lidt slidt og ligger lidt for langt væk fra byen. Super godt til prisen.

Slidt og langt fra det meste. Meget støj.