Sapa Dragon Hotel

9.6

Exceptional

216 Guest reviews

9.6

Exceptional

216 Verified Reviews

Read all reviews

Cleanliness9.6/10

Service9.8/10

Comfort9.6/10

Condition9.4/10

location8.4/10

Neighborhood9.0/10

Amenities9.6/10

We were welcomed on arrival, and the staff were super friendly, they organised tickets, even took us to local garage for repairs. Breakfast was small but good.

It was close to the center but the area is quiet. The staff are accommodating.

GREAT STAY!!!! GREAT FAMILY!!!! GREAT LOCATION!

Kieu Ann the owner was extremely welcoming. She coordinated tickets to Fancipan and us to all our needs. Beautifully cooked breakfast with fresh fruit. Great family atmosphere. Troubleshooting our language barrier and our late shuttle…. As a Canadian traveller this was our best stay thus far in Vietnam!!!!! BTW… Close to everything and highly recommended. Also eat at Huong Rung at the foot of the street!!! It’s awesome…

Sweet little independent hotel in the heart of Sapa. Owner is very friendly and goes out of her way to assist - she walked down the hill to meet us at our taxi and helped carry our bags up on arrival. Rooms are clean and beautifully decorated with hmong linens. Owner can help book guides for hikes and trekking to minority villages with local hmong female guides. Very reasonable prices for a quiet, clean hotel not overloaded with tour buses of tourists. Breakfast is included and cooked fresh for you each morning.

Good value for money

This hotel is good value for money. It is very clean. However for us it was difficult to sleep because of noisy pipework, other guests talking at 5am and then drums and pipes playing outside from 6am!! Bad timing for us I think and the team did try and help with the expected outdoor noise by giving us a room at the back of the building but it made no difference. Exhausted we eventually slept but then missed breakfast so can’t comment on that. The room was very clean - it had a chemical cleaning smell when we arrived but it did seem to calm down.

Excellent hotel, Kieu Anh is so kind The rooms are nice and it's in a great location for trekking, about 5 minutes walk to the town. It is in a house rather than a big tower , so be aware there is no lift (stairs up to 3rd floor) but Sapa Dragon is an excellent base to explore Sapa!

Wonderful staff, helped us with everything we needed. Good big rooms.

Ms Kieu Anh is a welcoming host. On arrival, you immediately feel as though you are part of an extended family. The rooms are welcoming, neat, and tidy. The beds are super comfortable, and the pillows are amazing. As a result of being so comfortable, we missed breakfast each morning as we overslept 😴 😅. The food did smell amazing. The view from the balcony is not one to be missed. Ms. Kieu Anh has a wealth of local knowledge. She helped us arrange a bike to get around. Nothing is an issue for her, and she is more than willing to help. What I loved about this place is the feeling of being at home when you are not, a quick walk to the main area of of town and yet quiet enough of a night to enjoy a peaceful night sleep. The shower is damn good, too! I have no hesitation in recommending this comfortable accommodation and know that if I ever return to Sapa without a doubt, I will be coming back to Sapa Dragon Hotel 🌟🌟.

Owner was really friendly and very helpful.

The best service I ever had. The host Kieu Anh and her husband super friendly. They treated us like family. I went with my 2 little kids, was concerning safety and how to get around in Sapa. Stayed here made me worry free and she plan out all the activities for me. Felt very comfortable. Highly recommended!

Found the food and the people absolutley briliant. I left money in the safe and theowner arranged for this to be wired across to my new hotel. Absolutley brilliant.

Great place

Excellent stay with a wonderful stuff and a warm family. Great room, great location (quiet and close to the center) and a tasty breakfast :) value for money in its best! We were there on our honeymoon and really enjoyed our self.

We arrived early at 6 o’clock in the morning. We were able to get an advanced check in to our room for a very small fee. It was absolutely wonderful very kind and helpful.

Homely stay in the mountains

Felt homely like we were part of the family, with a nice room included, good view of town which is a short walk to all the main cafes and activities to explore Sapa. Definitely worth a trek too and meet the amazing locals.

friendly staff, very clean. Kieu Anh, the front desk agent was very helpful!!!. I highly recommend this hotel.

I had a bog room with a balcony. Breakfast gave me two nice options. The staff was nice and helpful and went out of their way whenever i had a question or needed help. Its a ten minute walk from the center of town and the train and cable car ride to Fansipan Mountain. And walkable to Cat cat village... if you're in decent shape. Had a great time and would recommend to any traveler. Its close enough to get most anywhere but away enough for peace and quiet in the evening.

Hospitality at its finest. This charming family will go above and beyond for anything you need. Unbelievable service. Very hearty breakfast. Perfect location.

Great family run hotel.

Got into sapa at 5am without a hotel. I booked this thru the hotels app and called the hotel to see if i can do an early check in. The owner was so gracious and she opened the front for us. Later in the morning she made my friend and i breakfast. Her little 5yr old daughter was also showing us to our table, so funny. You can tell that this is family owned and operated. 10/10 would highly recommend. Maded you feel like home

The owner is very helpful in advising me where and when to go exploring the surrounding areas. The breakfast is excellent. The view from my room is gorgeous

Fantastic family owned and run hotel. They really go above and beyond to ensure your comfort. The room was spacious and very clean. The breakfast was delicious and all home made. Will definitely stay here again when we come back.

Excellent friendly hotel at SaPa

Very friendly hotel & comfortable room. The owner Kieu Anh allowed me check-in early after overnight train that is wonderful. The massage at the hotel provided very good service with very reasonable price. For sure to come back this hotel again.

Absolutely lovely family-run hotel right in center of SaPa but in a quiet street with small businesses. Incredibly kind staff helped us when we got in exhausted late at night. Every morning the staff walked over to a next-door spot to pick up large and delicious bowls of beef pho for breakfast. Within a 2 minute walk from all attractions and restaurants. Really ideal location. Note: balcony great but with almost constant fog it was less important than one might think!

The proprietors were very pleasant and helpful. We had nice breakfasts. Property was clean. Our room was spacious with a balcony. Price point was very good. Close to shopping and dining but quiet. Minor inconveniences were; safe and refrigerator did not work in our room. Hair dryer did not have a heat setting and hot water was not always available in the shower. These may be a deal breaker for some but we enjoyed our stay.

Nice hotel

Owner was very kind. Bathroom has been nicely remodeled and room was very spacious. I had pho bo (beef noodle soup) for breakfast and it was very delicious.

We (family of 4, with 2 young girls) absolutely loved our stay at the Sapa Dragon Hotel! Kieu Anh and Hung are kind and gracious hosts who put a lot of love into their beautiful hotel and offer genuine hospitality to each one of their guests. They welcomed us into their family, and even surprised our younger daughter with a birthday cake! The hotel is tucked into a quiet area of Sapa—away from a lot of the lights and noise, but still very walkable to the lake and the center square. Great value for the money, and we absolutely loved that it was a family-run business!

Great/very friendly host and also very close to everything you needed whether it’s the central area(easy access to all the highlights in town/walking distance)

It was late and reallly cold when we reached Sapa. So good to be welcomed by the managers who were expecting us. Helped us to settle in. Room was clean and hot shower works. Slept well for the night. Thanks!

Great Triple Room

Stay for 2 night with 2 friends. The triple room was spacious and the bathroom good. Best thing about the hotel, though, was the manager who couldn't do enough for us, including having Fansipan tickets delivered to the hotel and arranging a fantastic memorable trek through the rice field villages. Thank you for a great stay..

Lovely hotel. Warm and helpful staff, pretty and clean room, all the amenities, fine breakfast. Good laundry service. Away from the hustle and bustle, walkable, though up a not too bad hill.

Grwat small hotel in Sapa with excellent service and friendly staff.

A very nice hotel with large and clean rooms. The staff was so helpful and made us feel welcome. Highly recommended!

A family trip in Saps

We enjoy the hotel, the team is very nice. The location in Sapa is good. The breakfast needed an improvment

The staff at the Sa Pa DRAGON hotel made us feel like family. The room was beautiful and had a balcony. When we returned in late afternoon, they brought fresh fruit juice to our room. Breakfast was amazing. They scheduled tours, got tickets for us, arranged transportation... The hotel is close to the center of town but on a quiet side street. Wonderful stay. We would definitely stay at this hotel again.

Really friendly staff, rooms well done out and clean. Nice location just a short walk to amenities.

I dont think many are aware of the rooftop deck. It gives such a great view of Sapa on a clear day. The room was large and very clean. The breakfast was very good but the same every morning. Their fruit selection does change which was great. There wasn't an elevator, especially if you're on the fourth floor but they had someone help us with our luggage and that's really a first world problem.

Great staff. They were extremely friendly and helpful

Great find in Sapa. Although off the main path a but, the location was perfect for us. They staff is beyond lovely and super helpful. We wished qe has another night to stay!

Great find in Sapa! Great locstion for our needs. Lovely staff greeted us by name each encounter snd were very helpful with any questions we had. Restaursnt very convenient, especially when exhausted after a ling day of sight seeing.

Very helpful and friendly staff. The manager allowed me to check in 2 hours early. There was a complimentary drink on arrival which was welcome having walked through swirling dust in high temperatures.

Staying here for 3 nights. The staff was so helpful and sweet. Mr. Ánh was upgrading my room on arrival and was given complimentary late checkout. The location is also pretty close to the tourist area(Fansipan and Dragon Mouth Mountain/Hàm Rồng) I would totally recommend this hotel to anyone! Thanks so much to Mr. Ánh and Mr Edward for making my trip at Sapa more enjoyable and remarkable.

Best hotel experience we had in Vietnam. The staff here are wonderful.

Best value in Sapa

Amazing place, amazing location and amazing staff, particular Mr EDWARD who supplied great local advice. Do not overlook this hotel. Highlight of our trip.

Perfect stay. The suite was the most comfortable stay I have ever had. The staff is extremely accommodating. Perfect place after our trekking in sapa. Location is also very convenient.

Best staff in Vietnam.

The staff was so helpful and sweet. I was upgraded on arrival and was given complementary late checkout. I would totally recommend this hotel to anyone!

Nice hotel, good location, great staff

Great value in Sapa! Nice views, and close to town, while being just far enough from the center of town to be quiet. The room was spacious and had nice amenities, and the breakfasts had a large varied selection.

Wonderful Stay

This hotel has it all! The staff were incredibly friendly and hospitable. They went above and beyond and allowed us to leave our belongings with the hotel for one night. On our return from our hiking trip, they even offered us to use a hotel room to rest and shower for a few hours. The rooms were beautifully decorated and it was a great location into the centre of the town - away from the noise. Totally recommend.

Lovely hotel in Sapa

We loved staying at the Sapa Dragon Hotel. The staff are super friendly and always happy to help with booking tours, arranging transportation, or anything else you might need. Upon arrival we were greeted with a welcome drink and a free room upgrade, which we appreciated a lot. The rooms were very comfortable and clean. The staff were always attentive to our needs, and on our last day we were granted a slightly later check-out time, which was very convenient.

Awesome staff!

The customer service here is amazing. They let us check in super early and they are the nicest staff I’ve ever encountered. Highly recommended.

Fantastic staff and very clean and nice room

The hotel is 2 minutes walk to downtown area. The room was big, clean , well decorated and the view was fantastic. All the staff are amazing. They can help you about anything that you need. They really enjoying taking with the guest. The breakfast is very good with a lot a options. We really enjoyed our trip to Sapa and the stay at this hotel. Thanks! Cecilia

Wonderful stay at Sapa dragon. Beautiful hotel, warm and friendly staff. Felt like a real treat.

Helpful and friendly staff

Very good breakfast and very helpful staff. Ms Emma had given very good tips for our itinerary in Sapa upon our arrival. We managed to cover what we had wished to explore. She also help us to confirm our transport by bus back to Hanoi. Mr And, not so sure if it's the correct spelling, had shown great concern for all guest of their needs. Will surely recommend this hotel.

Amazing staff who went out of their way to make our stay great!

Outstanding service

People who genuinely care. Good location away from the city center but close enough to walk. Can't say enough about the service. Top notch!

Impeccable service by staff

I was very impressed by the impeccable service shown to us from day 1. Before we entered the hotel, the staff were ready to serve us. They helped us to carry our luggage into the hotel and served us complimentary tea while checking us into the hotel. They offered to check us in early and gave us a late check out as we took a sleeper train. This service helped us to refreshen up and rest sufficiently! (: They recommended us to go to places of interest based on the weather forecast. We enjoyed the Sapa Villages tour recommended by the Hotel. Our guide, Yao, was very informative, friendly and experienced. I would highly recommend her to others. In addition, due to the rain the previous few days, the route was muddy. Our shoes became dirty and muddy. But the hotel staff offered to clean our shoes free of charge when we went back to the hotel!!! I am so amazed by their service and that they would go the extra mile to make our stay so enjoyable. I felt like a superstar whenever we went down to the reception. They are always interested to find out about our day and meals. I would especially like to mention a hotel staff, Anh, for his dedication and his hospitality he showed us. The hotel's location is also very convenient and it is near the city centre. (About 5 - 10 mins walk from the city centre). Would defintiely recommend this hotel to others!! This hotel and staff are gems. Book this hotel!

Lovely hotel as staff

Enjoyed our time at Sapa Dragon hotel. We were upgraded to a room with a view which was a nice surprise. Lovely room and bathroom with good selection of tv channels. Breakfast was good also. Staff was very attentive and friendly. Would stay again.

Awesome hotel and amazing staff

What a delightful experience staying at this hotel. I was upgraded to a nicer room at check in. The gentleman the front desk (I apologize for forgetting your name), is the nicest guy ever. I was staying there for just a night, when I explained my problem to this guy at front desk that how my buy is at 8pm and I don't want to pay for extra night, he kindly gave me late checkout with no additional money. No additional charges. Amazing! My tea was free that I asked for in my room. Location of this hotel was really good as well like 5-6mins walk from all the bars, pubs, etc. I am definitely staying here again.

Wonderful hotel, enthusiastic amazing service

My wife and I stayed at the Sapa Dragon Hotel for 4 nights during November and absolutely loved it! From the moment we stepped out of the car we were treated like the most honored guests by Anh (hotel manager) and his whole staff. Although it was about 730am, since we took the overnight train from Hanoi, he offered us an early check-in free of charge, which was really nice. We were each given a cup of the most delicious cinnamon tea and ate breakfast at the onsite restaurant, delicious beef pho. Anh arranged a great tour for us that day visiting Mount Fansipan, the tallest mountain in Vietnam, and two beautiful waterfalls. The hotel also arranged two other great trekking tours and guides for us during our stay there, as well as a wonderful spa day. The facilities are really nice, very spacious and comfortable room + bed, and the complementary breakfast is fantastic. The restaurant at the hotel is really good and we ate about half of our meals during our time in Sapa there. We had such a great time in Sapa and the Sapa Dragon hotel, one of the best value hotels I've ever stayed at. I'd recommend both to anyone planning a visit to Vietnam.

Best service you could ever want

Over-the-top service, room was great, location great, would stay here again

We really like Sapa especially spending time with our guide and learning about the different ethnic groups that live in this area.

Very friendly & accomodating staff. Lovely room with great view.

Excellent Service and Comfortable Stay

The stay was excellent with the impeccable service by the staff. Edward impressed us with his most wonderful service, remembering the names of all hotel guests, cheerful disposition and being very helpful. We won’t miss Sapa as much as we miss Edward’s service. He made us feel welcomed and at home.

Possibly our favourite hotel in Vietnam so far

High quality, friendly, efficient hotel. Good location (for sapa) close to the action, but not on the main streets. We have stayed for 5 nights in October, arriving by public bus from dien bien phu and leaving to go to Hanoi on the 'luxury' bus that we booked via the hotel. we took three tours from the hotel with a H'mong guide. We didn't see anywhere else that we liked better than the Dragon hotel and we're happy to recommend this place.

Exceptional Service

From when we first made our booking Mr Edwatd was extremely accommodating by his suggestions & offer to book all transport for us. His local knowledge with trekking was amazing. We were impressed by his initiative to go ahead & book our return transport to Hanoi when our previous arrangements were cancelled. Service and food at the hotel restaurant was first class - the best spring rolls ever. Having a restaurant at the hotel was very convenient. Location of the hotel was good - an easy walking distance into the heart of the village yet removed from the noise. Our rooms were large, clean & offered all ammenities needed. Good views over the town from the balcony. Without even asking we were given a free late checkout in order to rest & freshen up before our limousine transport to Hanoi. Would highly recommend Sapa Dragon Hotel.

Excellent Hotel

From the moment we arrived we had wonderful service. The staff were friendly and helpful. Great hotel away from the busy vtown and construction. Short walk to the main square.

Super friendly helpful staff

Had a lovely three day stay in dragon hotel. The staff are so helpful and delightful helped use organise a trip to cable car and trekking nothing was a problem.Hotel is clean and bed comfortable. Food was great.

Thanks to the attentiveness and personalised care of the staff, I had a great time. They all speak English, know everyone's names and do absolutely everything they can to make your stay enjoyable. I felt sad to leave this hotel.

Excellent service staff were very good.

Staff are excellent, very welcoming, good location. Highly recommended.

Excellent customer service and central location

I stayed 1 night in the hotel .the staff are friendly and helpful.excellent customer service. Love the room while im on my holiday i still can do some work with the laptop provided in my room . Centrally located in the heart of sapa. Surrounded by many local restaurants, shops, bar and nearby to the local market.overall i enjoyed my stayed there in dragon sapa hotel.the breakfast also nice.love the beef pho

Sapa Personal Vacation

Unbelievably beautiful hotel!!!! Staff - excellent, friendly, would do all to help you. Food - Great western food and do accommodate for your needs Location - above town, beautiful view, great look... Up the hill from the center of town. Will need to hike just a bit.... Overall - would go back without even thinking about it.

Wonderful stay, great staff

My husband & I stayed at the Dragon Sapa Hotel while honeymooning through Vietnam. When the staff realized it was our honeymoon, they surprised is by upgrading our room to a suite room with decorations & complimentary drinks. Even though we only stayed 1 night in Sapa, they were very accommodating, even letting us shower before getting onto the overnight train to Hanoi. The location of the hotel is just outside the central area & very convenient for walking around. We would highly recommend the Dragon Sapa Hotel & if we were to travel to Sapa again, we would stay here again.

Best hotel experience anywhere, not only in Sapa.

Staying at Sapa Dragon Hotel was one of our best hotel experiences in a long time. We enjoyed the staff first, but also the hotel facilities, and the food.

What an excellent hotel. The service was outstanding, the room was great and the staff were exceptional. If you are visiting Sapa, the Sapa Dragon is a hidden gem.

Amazing staff!

Great hotel with perfect location, employees are very welcoming!

Great stay in a lovely hotel

Really enjoyed our stay at the Sapa Dragon hotel. The staff were friendly & helpful, and even let us store our bags there for 2 nights while we went off on a motorbike tour. The room was spacious and clean, and the pillows super soft!

Excellent choice in Sapa

The service and genuine helpfulness of the staff was amazing. Early check-in and they have us late checkout until 7pm when we went to the train station. Location is great, quiet and we could walk everywhere. Highly recommend Dapa Dragon.

Friendly and helpful staff

Great hotel, clean and quiet. Staff is helpful and friendly.

Decent Hotel & Helpful Staff

Hotel is located on top of a hill (15 minutes hike from the center of the town). If you're not wise enough in planning your trip properly, you may end up going up and down the hill multiple times which can be very tiring. Other than that it's a decent hotel with friendly staff. They even offer complimentary usage of their common shower room for guests who have checked-out and awaiting train / bus back to Hanoi.

Most pleasant indeed

Sapa Dragon hotel is located about 5 minutes walk away from the main town centre, making it an ideal location. Everything is accessible by foot, and it is an easy, pleasant walk. The staff are very friendly and helpful, and they all have pleasant dispositions. We stayed in a triple room on the 3rd floor, and it was very spacious and clean. The rooms are cleaned daily with fresh supplies of toiletries and bottled water. The water is hot enough for a warm shower too. There is no elevator so it is not wheelchair friendly. Internet can be a bit iffy at times, but in such a beautiful place, one really doesn't miss it! Thank you to all the staff at Sapa Dragon for a lovely stay!

Incredible staff and service in perfect Sapa

The staff at Sapa Dragon provide the best service of any hotel I have ever stayed in. The room is lovely and comfortable, the breakfast is excellent and provides a good variety for those accustomed to a more Western diet or those preferring to try local specialties. I cannot speak more highly of the gentlemen who were working at the reception desk during the weekend I stayed. They are an absolute credit to the hotel and made our weekend in Sapa completely hassle free.

Fantastic hotel! Perfect location & great service!

We can't recommend this hotel high enough! We loved our stay and would stay again! From the moment we arrived the service was great. The Manager, Anh, could not have been anymore helpful! Whether it was organizing what to do for the day, where to eat or booking a driver, he and his team were so unbelievably helpful and friendly. The hotel was perfectly positioned away from hustle and bustle (and noise!) of the Main Street. It was only about 300m from the main town square. Hotel rooms were fresh, clean and spacious. Breakfast was included and was delicious every morning. We would definitely stay here again!

Awesome

what ?? only 2 stars ??? I knew 5 stars hotels they never had this quality of service !! I already know I will come back in august .... hotel staff is just amazing ... and please have ur diner there ... food is super good

Location is 5 minutes walk from town, quiet away from all the construction in town. Room is clean and spacious.

Service with a smile

The hotel is the cleanest hotel we have ever stayed at. Dropped ice cube on floor and wiped up bit water and cloth was white.The rooms are a good size and beds are very comfortable The staff are beyond belief and cannot do enough to make you happy Breakfast is both buffet and made to order crepes with honey very good When we were leaving manager called taxi to bring us to our bus as it was raining then proceeded to pay the taxi also no construction noise which right now in sapa is a blessing

Extremely polite, friendly, and helpful staff

An astonishingly welcoming experience. Highly recommend

Great hotel in Sapa

Very friendly and helpful staff, great rooms. Arrived early from train and staff were very accommodating in sorting check in for us. Excellent trips on offer as well

The year of the Sapa Dragon

Sapa Dragon Hotel has the wonderful feeling of being with friends. All the staff are kind, thoughtful & professional. Mr Anh has a good sense of humour too & Mr Tung is generous & fair. We would always recommend SapaDragon hotel as the place to stay in Sapa.

Great hotel for the price

Very nice hotel in Sapa. Over the top nice staff , comfy bed , nice bathroom , good breakfast. Get the room with view for the few dollars more otherwise you look into cliff. The view is nice , not sweeping mountain vista but pretty good. My Only complaint and that can be said for the entire town is the non stop construction noise . Don't think u could get away from it if u stay in town. Would stay again for sure.

great service

Fantastic service, never experienced that level of dedication before. Everybody was so friendly and helpful throughout our stay.

Fantastic hotel !!

Everything was amazing....the staff, the breakfast, the room

Great hotel

Very good service

Excellent hotel near central part of Sapa

This was the best hotel experience during our travels throughout Vietnam. The staff particularly were amazing but the room was also very good. If you like a very nice place to stay at a moderate price I highly recommend this hotel.

Time of our life.

The people are just great. You can still feel good even you maybe be poor. The people are just so friendly, especially the people we meet in the hotel and also our tour guide and driver. Thanks so much for five fine days.

Good location

Staff were extremely helpfull and even let us keep our room until we left at 3 , for no extra charge.

Sapa Dragon, we love you

Arriving early from the train and we were checked in fast and early. Friendly staff that would do anything for you across the hotel. Excellent sight seeing recommendations, unbeatable service with a smile from food and beverage staff and front office staff that are gracious and helpful. Great room so comfortable and the staff are the key to the success not just great meals

Modern and pleasing

Great stay, wonderful staff, a little out of way (a steep 1 km.uphill walk from the bus station).....

New, clean and nice hotel at excellent location.

This hotel is newly constructed with excellent craftmanship. The staff is very attentive. Excellent choice.

Great Hotel, Great Staff, Great Value!!!

When you book a hotel with such glowing reviews, there's always a fear that's its too good to be true. This most certainly isn't the case with the Sapa Dragon. From the moment we arrived with a welcoming cup of cinnamon tea, they couldn't do enough for us. The rooms are a delight, although its a newly built hotel they had a traditional feel. They were able to organise tours on demand, which was ideal as there was some bad weather during our stay, it would have been frustrating to have pre booked trips, only to find the valley shrouded in mist. After a very disappointing meal in town on the first night, we ate at the hotel after that, and it was good. The highlight though were the staff, they were so friendly and helpful, a real delight. Can't recommend the Sapa Dragon enough, great hotel, great value, great staff.

Friendly staff

The staff were incredible. I was sick the day we checked out and they let us have a room until the bus came so I could lay down and rest comfortably. Very sweet and considerate! The food was pretty good. Hotel was a quick walk into the center of town.