Sandman Signature Edmonton South Hotel
8.8

Excellent

925 Guest reviews

8.8
Excellent
925 Verified Reviews
Read all reviews
Cleanliness8.8/10
Service9.0/10
Comfort8.8/10
Condition8.6/10
Amenities8.8/10

10111 Ellerslie Road South West, Edmonton, Canada. See map

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
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Hotel Description

With a stay at Sandman Signature Edmonton South Hotel in Edmonton (Southeast Edmonton), you'll be within a 15-minute drive of South Edmonton Common and University of Alberta. This hotel is 9.3 mi (14.9 km) from Rogers Place and 11.9 mi (19.2 km) from West Edmonton Mall. Make yourself at home in one of the 198 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

LGBTQ friendly

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 23

Pet max weight (per pet) in lb is 50

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 11:30 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • Children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Minimal age
18
Optional fees
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

ATM/banking

Fireplace in lobby

Television in common areas

Safe-deposit box at front desk

24-hour front desk

Business center

Meeting rooms

Free wired internet

Wheelchair accessible parking

Number of restaurants - 2

24-hour business center

Number of indoor pools - 1

Free self parking

Number of bars/lounges - 1

Banquet hall

Vending machine

Off-street parking

Hotel reviews

8.8
Excellent925 Verified Reviews
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Cleanliness8.8/10
Service9.0/10
Comfort8.8/10
Condition8.6/10
Amenities8.8/10
6/10
Fair
Chulaka, 23 Apr 2025
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There was a persistent annoying alarm during the stay and the rooms smelled of smoke

8/10
Excellent
Greg, 21 Apr 2025
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Convenient for South Edmonton Common area. Pool is a bit underwhelming for the kids.

10/10
Exceptional
Pamela, 17 Apr 2025
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Great stay. Easy and quick check-in. Friendly service and clean!

4/10
Poor
Navneet, 16 Apr 2025
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The sheets in the room had a very awful smell and made all my clothes smell very bad.

10/10
Exceptional
Karen, 15 Apr 2025
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Loved the loft style room

8/10
Excellent
Brianne, 14 Apr 2025
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Has everything you need. Just outside Edmonton, easy drive into the city.

10/10
Exceptional
Rhonda, 14 Apr 2025
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Excellent hotel. Clean, safe, great customer service. 5/5

8/10
Excellent
Melanie, 14 Apr 2025
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Great stay, small rooms

6/10
Fair
Jason, 13 Apr 2025
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It’s average at best… rooms are well stayed in with and seem dirty and worn out….

10/10
Exceptional
Darek, 12 Apr 2025
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Great

4/10
Poor
Elisabetta, 10 Apr 2025
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Meh-tired and old for the price

This is a tired old hotel that keeps the signature name in the title but there is not much signature about it. The only good thing is it is attached to two restaurants which means you do not need to take your car. The beds were spring soft and they did not change the bed or clean the room while I was there. No breakfast included.

10/10
Exceptional
Gregory, 09 Apr 2025
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My go-to place in edmonton

10/10
Exceptional
Matthew, 07 Apr 2025
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Very nice, clean room. Bed was very comfortable with lots of pillows. Was excited for the whirlpool but the jets could definitely use some maintenance/ attention. Hotel was very quiet and comfortable. Will stay there again if need something in the area

2/10
Poor
Christina, 06 Apr 2025
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Bad experience

The bed is very uncomfortable. After you sleep in and hard to get up. Seems like you slept in a hole. Bed sheet was dirty and needed to get changed. Door lock can’t lock the door. Very unsecured. Very noisy, kids are running around. Overall I can’t sleep for the whole night. Very bad experience ☹️

8/10
Excellent
tiptoebubbles, 06 Apr 2025
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The hotel was beautiful and the staff were great. However, my husband and I got a Jacuzzi room and the countertops were stained beat up had water damage rings. I mean overall the room looked nice until you started looking at things that were damaged and beat up so it kind of blows my mind that $308 for this room a night. However overall was good.

10/10
Exceptional
thomas, 05 Apr 2025
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Very nice hotel. Staff were awesome

4/10
Poor
Pam, 04 Apr 2025
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The rooms were great, love the beds. I was a upset that my dad (93 yrs) was not near me, when I had purposely phoned to make sure our rooms were beside or across from each other. Couldn't stay in the hot tub due to music blaring, kids screaming,which I get, adults drinking alcohol, swearing and yelling. Totally inappropriate and dangerous for them and us.

10/10
Exceptional
Nicole, 30 Mar 2025
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Wonderful stay, very kind staff. Loved the jacuzzi! We will definitely be back.

4/10
Poor
Emily, 27 Mar 2025
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I liked that it was at a convenient location, close to supermarkets and shops. However, I found there was not much noise insulation as I heard people talking and door closing throughout the night. Didn’t sleep very well as a result

6/10
Fair
Sharon, 27 Mar 2025
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Over priced..

10/10
Exceptional
Rita, 25 Mar 2025
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Friendly, easy check in. Room was clean

10/10
Exceptional
Debra, 24 Mar 2025
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It was great

8/10
Excellent
Dawn, 22 Mar 2025
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Front desk staff were great. They allowed us an early check in that was much appreciated. Room was nice but the carpet floor could have been a bit cleaner.

10/10
Exceptional
Timothy, 21 Mar 2025
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Great hotel, great staff and clean rooms.

2/10
Poor
Bakir, 20 Mar 2025
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This place is a safety hazard. The section under renovation has no carpet, the hallway is covered in glue with no warning signs, and it’s full of nails and debris. I was yelled at by workers just for stepping on the glue—how was I supposed to know it was there? The entire area is a mess and completely unsafe. I’m not sure if they’re still renting rooms in this condition, but I have photos and will be reporting this to upper management. Absolutely unacceptable.

10/10
Exceptional
Becki, 19 Mar 2025
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Would prefer points vs food credit

8/10
Excellent
Tyler, 17 Mar 2025
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.

6/10
Fair
Shannon, 17 Mar 2025
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Was very full and people partying everywhere. Had very early morning, but staff dealt with the music at 11:30 after I complained twice.

8/10
Excellent
Elaine, 17 Mar 2025
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Enjoyed our stay.

6/10
Fair
Steven, 15 Mar 2025
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Late night cigarette/pot smoke in room

Room was not cleaned. Returned back at 4:00pm and still nothing. Came back around 11:30 pm and room smelled like cigarettes and pot smoke. Not sure that room was a good choice

10/10
Exceptional
DaLee, 15 Mar 2025
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The bed was AMAZING!!! The kitchenette was also nice to have.

10/10
Exceptional
Samuel, 15 Mar 2025
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Very comfortable bed and atmosphere in tge room was awesome for a night away! Highly recommend jacuzzi suite!

2/10
Poor
Maureen, 09 Mar 2025
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They don't use debit

10/10
Exceptional
Jeremy, 09 Mar 2025
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Everything was outstanding

2/10
Poor
AnnMarie, 07 Mar 2025
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Water issues where water was shut off 2x and when yr came back it was dirty and gross. And then no hot water.

10/10
Exceptional
Kate, 04 Mar 2025
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Very good stay

2/10
Poor
aleigha, 03 Mar 2025
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We had a pipe burst at 2:30 in the morning and they didn’t accommodate afterwards for our stuff getting wet.

8/10
Excellent
Kimberley, 28 Feb 2025
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Nice hotel, good for travellers needing a clean safe option. Love that the restaurants are attached

10/10
Exceptional
Greg, 25 Feb 2025
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Very convenient area and great staff

10/10
Exceptional
Tony, 24 Feb 2025
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Nice property

10/10
Exceptional
Robert, 23 Feb 2025
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People where great

10/10
Exceptional
Astika, 23 Feb 2025
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The hotel property offers a comfortable and well-maintained stay with excellent amenities, including spacious rooms and attentive service. Its convenient location and welcoming atmosphere make it a great choice for both leisure and business travelers.

10/10
Exceptional
Jennifer, 23 Feb 2025
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Luxury apartment style rooms

fantastic rooms! Excellent service! Will always book when in edmonton.

10/10
Exceptional
Naomi, 18 Feb 2025
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Wonderful

Very clean and comfortable. Plenty of restaurants close by and loads of amenities. A very professional staff able to answer all my questions. A great stay. Would definitely stay there again.

10/10
Exceptional
Noel, 17 Feb 2025
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We had the chance to upgrade to a loft suite and it was great. The staff was friendly and accommodating.

6/10
Fair
PAT, 17 Feb 2025
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Chop was excellent

10/10
Exceptional
Gregory, 16 Feb 2025
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This is my favourite stop when I am in Grande Prairie. The staff is wonderful.

10/10
Exceptional
Austin, 15 Feb 2025
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Loved my hotel room! Will happily choose this hotel again in the future

10/10
Exceptional
Taylor, 15 Feb 2025
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We went to chop when we arrived and Denny's leaving. Close to everything you need comfy beds

10/10
Exceptional
Karen L., 14 Feb 2025
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Handy area for access to bsouth side

8/10
Excellent
Charles, 08 Feb 2025
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Good spot

8/10
Excellent
Kevin, 03 Feb 2025
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thanks

10/10
Exceptional
Javier, 03 Feb 2025
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Chop

6/10
Fair
Kirsten, 03 Feb 2025
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Beautiful hotel! Staff were friendly room was nice. Beautiful pool/hot tub area. I would ask before booking if they have kids hockey teams staying that weekend. Couldn’t go to the pool as it was full of screaming, unsupervised kids. Also running around the halls. The hot water did not work in our shower in our room and the batteries to our remote were dead for our tv.

6/10
Fair
Hailie, 02 Feb 2025
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Overall, our stay was good. We opted to upgrade to a suite for an extra fee, the suite needed some care. The bathroom door was nearly falling out of the wall and wouldn't close properly, there was damage to the counters and furniture. Staff were friendly and it was an excellent location for shopping and food.

10/10
Exceptional
Melanie, 29 Jan 2025
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Everything I bought our stay was awesome. The Jacuzzi suite was the best very clean shop is very good. Service is good all around. Good I highly recommend.

6/10
Fair
Verified traveler, 28 Jan 2025
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The ladies at the check in desk were so friendly and helpful. The room was very loud. The elevators were terribly dirty and smelled awful. The room was clean and adequate.

8/10
Excellent
Sandra, 26 Jan 2025
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The market was closed so had to leave the property for Tylenol. Closed for inventory count on a Saturday night. Pool was great, Chop and Denny’s in the building is a serious plus.

8/10
Excellent
Cheryl, 24 Jan 2025
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It was good, staff friendly

10/10
Exceptional
Anthony, 23 Jan 2025
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Nice place and good price point. Would definitely recommend and will return!

6/10
Fair
Christopher, 23 Jan 2025
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Aging

10/10
Exceptional
Janet, 23 Jan 2025
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The location and the staff always make this a great choice in Edmonton.

10/10
Exceptional
Rishi, 23 Jan 2025
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Great

10/10
Exceptional
karen, 22 Jan 2025
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Yes

10/10
Exceptional
Gary, 21 Jan 2025
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It was a good stay. The only irritation was the door closers slam the doors loudly so every time someone left their room the door was loud.

8/10
Excellent
Derwin, 20 Jan 2025
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Overall very good. Only issue was when I checked in and went to use my credit card it wouldn’t accept my 5 digit password. Said it could only be 4. It was the same password I used the rest of the weekend when in Edmonton and use all the time. Then they weren’t going to accept my debit but did. They were very good and didn’t charge me for Thurs night because I was caught in a storm and couldn’t travel all the way to Edmonton. I did notify them Thurs. I really appreciated that.

6/10
Fair
Samira, 18 Jan 2025
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The light keep going off and on and the bed keep vibrating and the alarm 🚨 goes on I did not have a nice sleep very terrible night for me but I like the environment

8/10
Excellent
Gustavo, 18 Jan 2025
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Good

10/10
Exceptional
June Robinson, 16 Jan 2025
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Cleanliness

10/10
Exceptional
Mark, 15 Jan 2025
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Great value

10/10
Exceptional
Eric, 13 Jan 2025
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Polite staff and pleasent stay

10/10
Exceptional
Brianna, 13 Jan 2025
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Good one

10/10
Exceptional
Michael, 12 Jan 2025
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Very quick check in, upgrade to a king suite. This Sandman will be our go to hotel in Edmonton for now on.

10/10
Exceptional
Brooke-Lynne, 07 Jan 2025
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Very open and accessible

10/10
Exceptional
Kelsey, 04 Jan 2025
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Very comfy beds

10/10
Exceptional
Christopher, 29 Dec 2024
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thna, zkugal and feli provided a pleasant checkin. Then assisted with icing some cooler blocks. Thankyou.

10/10
Exceptional
kailey, 29 Dec 2024
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The family suite had two twin beds in a separate sleeping area, which was nice. Good location. Very friendly staff

4/10
Poor
Verified traveler, 26 Dec 2024
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Our room was in need of repair. The towel bar was almost falling off the wall. Bathroom vanity needs some maintenance. We stayed here before and the room was better. The 2nd floor rooms must be in a different classification than the rest of the hotel, lower class !!

10/10
Exceptional
Willie, 26 Dec 2024
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Great place

10/10
Exceptional
Lia, 26 Dec 2024
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Front desk staff were amazing!

10/10
Exceptional
Suzanne, 23 Dec 2024
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We stayed in the loft room, it was perfect!!!

10/10
Exceptional
Darlene, 22 Dec 2024
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Great room!

10/10
Exceptional
william, 20 Dec 2024
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We enjoyed our room but the air conditioning kept cutting in when the thermostat was set for heat, making our room very cool.

10/10
Exceptional
HANDRE, 19 Dec 2024
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Central location

8/10
Excellent
Tim, 16 Dec 2024
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chop was awesome rooms were great

10/10
Exceptional
Steven, 13 Dec 2024
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Comfortable stay

It’s always comfortable and having 2 restaurants right there is perfect

6/10
Fair
Celene, 10 Dec 2024
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Ive stayed at this location many times. It used to be really nice and well maintained. The rooms are falling part now and not maintained. The parking lot was horrible. A foot of slush. No snow removal and around there doors/walkways same thing. I was also woke upbat 3am to drunks screaming and yelling down the halls. Really disappointed.

8/10
Excellent
Glen, 10 Dec 2024
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It was convenient for our trip.

10/10
Exceptional
Michelle, 09 Dec 2024
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Awesome,friendly helpful staff! Great location for south end shopping. Nice and quiet. Beds are comfortable as well

10/10
Exceptional
Alexandra, 05 Dec 2024
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I always stay here when I come to the city. Best hotel in Edmonton, in my opinion.

8/10
Excellent
Elizabeth, 04 Dec 2024
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Very nice hotel - convenient and close to my eye dr Thanks

8/10
Excellent
Emmanuel, 04 Dec 2024
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Great hotel with friendly staff. Good value for the price paid.

10/10
Exceptional
Lenae, 02 Dec 2024
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Wonderful

10/10
Exceptional
Tanya, 30 Nov 2024
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We’ve stayed here before. It’s a nice place tp stay and close to a lot of Christmas shopping options. It of slowly starting to date itself so it may need a bit of a refresh soon.

2/10
Poor
Gabriel, 29 Nov 2024
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Some rooms not in the best condition.

The bathroom door had broken hinges and the heat in the bedroom didn't work.

8/10
Excellent
Dara, 27 Nov 2024
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.

10/10
Exceptional
Dennis, 26 Nov 2024
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Nice hotel. Wished they had breakfast options

10/10
Exceptional
Gerry, 20 Nov 2024
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stay here all the time in edmonton

10/10
Exceptional
James, 17 Nov 2024
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This is my go to hotel, Chop is in the hotel, Denny’s is in the hotel, and shopping is just down the street. Always a pleasant stay. Thanks so much..

10/10
Exceptional
lisa, 10 Nov 2024
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Beautiful hotel

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