Nice room by the beach

Great!

Lovely place to stay. Great service and very friendly. There is an on site cafe which to be fair I only used once for breakfast but although the presentation was good, I left most of it - not nice at all.

For personal reasons I always stay in the SAMUI mermaid whenever I’m in Koh SAMUI. As on previous occasions I leave after 8 days perfectly satisfied. Check in quick and efficient. All staff that I had contact with were efficient and polite. They could all speak English to an acceptable level. Room was spacious and the bedding was clean and changed daily. Internet strong and reliable. Information the hotel has two accommodation blocks separated by a main road. The price varies quite dramatically so try to book your room accordingly. Its very close to the arrival flight path of SAMUI airport, so expect 20 seconds of aircraft noise between 0700 and 2200. 30 departures and 30 arrivals. Otherwise I had a very enjoyable stay. 👌

Nice place to stay pools were good

It has got a magnificent view. The room is ok. Close to restaurants and other shops. Staff are helpful and friendly but 1!

The Mermaid is a great place to stay especially for an entry and exit strategy to the islands of Thailand! Close to the airport Good food and cocktails! We stayed in a pool and ocean view room. Super clean and shiny, great bed, great air con, great medium sized infinity pool, we loved Bangrak! It is very under rated and stayed 3 nights at the Mermaid to finish up a 3 week visit to 5 locations. Oh and I almost forgot it’s cheap as chips compared to where we live! Shout out to Samui Mermaid

We stayed one night straight from airport so didnt use the amenities. Our room was lovely, overlooking private pool with side view of sea. Breakfast was nice & good value. Taxi into ferry port from the hotel was quick & cheap. Ferry to Koh Panghang was easy to book at the port including taxi to next venue at Koh Panghan. Only thing I would suggest is to prebook a private taxi from the airport as there was a huge queue at the airport taxi place.

We had the side ocean view room, and it was renovated, clean and very comfy. They didn't let us check in early, and service was kind of slow, but everyone was friendly. We had a very easy pool and ocean access, and we really enjoyed our stay!

Room was infested with mosquitoes even though we hade the door n windows shut the whole time. Bar across the street had great live rock band but it played till 2 am. Staff were least approachable of all our stays. Bed was very comfortable and room was clean. Paid for room with side sea view, which means if you lean to one side and look over the bush you can see the sea.

The room was very spacious and clean Very good service from all the staff There were plenty of restaurants nearby although the pavements were very poor and uneven Excellent location to visit Big Buddha Would definitely stay there again

Bad all over!!!

1800 but at night seemed pretty high for the quality of one to 10 I read it out for

Convenient but a great stay

Nearby to the airport and the ferry terminal for other islands, we stayed as it was convenient but it was also a nice hotel, great views, on the beach, nice pool.

The best hotel in the area by far.

Yhe ocean view rooms are simply amazing. Mosern stylish rooms. Immaculate cleanliness in the room and throughout the resort. I stay here twice a year.

Great for planespotters

I stayed at mermaids for one night on two occasions. Room VIP1, was a beach front view king bed. The room itself is looking a bit tired and the sliding door is very difficult to close. The bed is hard but comfortable. When I arrived the water was turned off, which made for an awkward moment. The shower was not great with low power and a fluctuating temperature. The View is amazing and only ccasionally ruined by the fact you are meters below the landing aircraft. The planes are not that frequent and stop between midnight and 6am. That said it was really cool seeing the planes come into land. The location is great for Bangrat pier and the airport. My 2nd stay was in one of he newly built rooms, Room 129. It is well finished in terms of the decor. Shower is still not great with low power and inconsistent temperature. He bed again quite firm but this time the bedding had a few holes in it. It was clean though. I would definitely stay in this room the next time I am passing through. The restaurant was fine and reasonably priced. All the staff I encountered were great and very helpful.

Nice hotel, close to the beach , nice pool

We asked if we could check in early since we arrived before checking time, but the staff at the reception as soon as we were in front of the door, they put a sign that says checking time is at 1:30 pm, but they let us leave our luggage at the reception. The pool you see on the advertising is not the one you could use unless you're in the superior room. In the room, the pillows are really comfy but the bed was so old and spring coming out and was really painful.

L’hôtel est situé à moins de 10 minutes de l’aéroport donc pratique, par contre on voit et on entend plusieurs fois dans la journée les avions. Chambre spacieuse avec vue mer et piscine. Chambre propre mais sans rangement et sans coffre fort. Personnel agréable et sympathique. Massage, location de scooter, restaurant et bar accessibles à pied. Prêt gratuit de serviette de piscine. Petit bémol pour l’absence d’animation le soir dans l’hôtel

Recommandé à 100%

Très agréable le personnel au top

Kiva paikka

Todella mukava perushotelli, jossa kaikki toimii ja on siistiä.

Fantastic view and service

I booked a Grand Deluxe Room with pool and sea view and I got exactly that. Great room, great view, fantastic service and the restaurant delivers right to our room by the pool. The only downside is that the pool is promised Only to the ppl who book the grand deluxe rooms but there are constantly other crowds there too even though there are 2 other pools they can enjoy. The hotel staff do not keep track of anyone who is not supposed to be there.