Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: EUR 6.27 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

You need to know

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.

Special Instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance. Drinks are not included in Half Board rate plans.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Property Registration Number HB-004233

• Children under 16 years old have limited access to the spa area.
• Property Registration Number HB-004233

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 17 per person
• Self parking fee: EUR 20 per night (in/out privileges)
• Late check-out fee: EUR 25 (subject to availability)
• In-room safe fee: EUR 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Lithuanian

English

Italian

French

Spanish

Catalan