You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Please note, breakfast will be served at a different restaurant depending on the guest's room type. Breakfast will be served at The Tent Beachfront restaurant for guests who book Oceanfront Garden Pool Suite, Oceanfront Balcony Pool Suite, Oceanfront SALA Pool Villa, Oceanfront One Bedroom Pool Suite and SALA Signature Villa One room types, while breakfast for guests booking Garden Deluxe Balcony (accessible via staircase) and Garden Pool Villa will be served at the Sexy Fish restaurant. Garden Two Bedroom Family & Friend Suite and Garden Two Bedroom Family & Friends Grand Villa room types can have breakfast at any of these restaurants. Oceanfront rooms are located in the main building and Garden room types are located in a separate building across the road. Guests booked in Garden rooms are required to walk across the road to access the lobby, beachfront pool, and restaurant.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Alipay, Google Pay, and WeChat Pay
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for full breakfast: approximately THB 2078 for adults and THB 1039 for children
• Airport shuttle fee: THB 600 per vehicle (one-way)
• Rollaway bed fee: THB 2078.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

Thai

English

Dutch