Royal Tulip Springhill Resort Jimbaran
9.0

Wonderful

93 Guest reviews

9.0
Wonderful
93 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service9.4/10
Comfort9.2/10
Condition8.4/10
Neighborhood8.0/10
Amenities8.2/10

Jl. Jimbaran Hijau Kelod, Kuta Selatan, Jimbaran, Indonesia. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
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Hotel Description

When you stay at Royal Tulip Springhill Resort Jimbaran in Jimbaran, you'll be near the beach, within a 15-minute drive of Jimbaran Beach and Bali Collection Shopping Centre. This family-friendly hotel is 7.5 mi (12.1 km) from Nusa Dua Beach and 7.8 mi (12.5 km) from Kuta Beach. Make yourself at home in one of the 132 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 17
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • Pool access available from 7 AM to 9 PM.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
17
Optional fees
  • Fee for buffet breakfast: approximately IDR 306000 for adults and IDR 306000 for children
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 450000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Airport transportation (surcharge)

Barbecue grill(s)

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Arcade/game room

Garden

Library

Health club

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Full-service spa

Wedding services

Designated smoking areas

Pool umbrellas

Grocery/convenience store

Wheelchair accessible path of travel

Wheelchair accessible parking

Area shuttle (surcharge)

Number of restaurants - 1

24-hour business center

Number of meeting rooms - 2

Number of outdoor pools - 1

Designated smoking areas (fines apply)

Snack bar/deli

Parking (limited spaces)

Bicycle rentals on site

Free self parking

Free valet parking

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Free beach shuttle

Pool sun loungers

Terrace

Babysitting or childcare (surcharge)

Supervised childcare/activities (surcharge)

Banquet hall

Hotel reviews

9.0
Wonderful93 Verified Reviews
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Cleanliness9.0/10
Service9.4/10
Comfort9.2/10
Condition8.4/10
Neighborhood8.0/10
Amenities8.2/10
10/10
Exceptional
gulcin, 13 Apr 2025
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All the staff were very friendly and helpful.We definitely come back!

8/10
Excellent
Ena, 11 Mar 2025
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At surface level, it looks good but once you get settled in - it’s nothing more than your average hotel that prices itself as a 5-star hotel. The staff was very nice, and the activities available were nice to be able to participate in but the restaurant was over-priced for below-average food (minus the breakfast buffet, that was awesome), the pool was not well-maintained, and it was pretty far from everything.

10/10
Exceptional
Sharon, 25 Feb 2025
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Royal Tulip is in a good safe area, the staff have been extremely friendly and accommodating every step, would highly recommend.

10/10
Exceptional
Chandima, 31 Dec 2024
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The property is well suited for families and the pool area was fabulous

8/10
Excellent
Tan, 30 Dec 2024
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Too far from everything

8/10
Excellent
Steven, 14 Oct 2024
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The hotel was very nice and quiet. Overall the rooms was beautiful but after a closer inspection there were broken things here and there, rust gathering places, etc. Just not quite the 5 star luxury advertised. However for the price of the stay though it was well worth it! We would likely stay here again.

10/10
Exceptional
Zachary, 05 Oct 2024
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Always a pleasure staying here. Staff are so friendly and kind. The family suite is large and comfortable. We love it here

8/10
Excellent
Sylvia, 22 Sep 2024
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I had a wonderful time very friendly. The spa is perfect. The best part of my visit. I’d love to see them clean the stairs and walkways more. But overall it’s a great experience. The food is amazing.

8/10
Excellent
Tomas, 01 Jun 2024
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This is an older property that needs some tlc here and there. Hotel is located in very quiet location and with great access to everything. Hotel restaurant is ok, local cousin is good, western is hit or miss. Brakefast on the other side was very good. Staff is exceptional and always going extra mile to make you feel comfortable. For the money we paid, we have no regrets staying here.

8/10
Excellent
Dianna, 31 May 2024
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Unfortunately not close to any sort of transport

10/10
Exceptional
Jessica, 29 May 2024
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I really enjoyed my stay here. The staff were so nice and friendly, the buffet breakfast was great and I loved having all of the facilities closeby such as spa and gym

6/10
Fair
NIGEL, 18 Apr 2024
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Poorly trained restaurant staff. Front reception staff very pleasant.

4/10
Poor
Luke, 15 Apr 2024
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Not a great stay to finish our trip to bali. Staff at reception were very helpful and friendly, they helped were they could but a few pointers and honest feedback. The gym and facilities are terrible, no cold water or towels in the gym. Couldnt even buy still water from the bar, they didnt have any on 3 occasions. Breakfast is horrendous, dirty tables, cutlery, floor is full of food. very limited options, no basics like porridge, Yoghurts, cant have a coffee from the barista only jug coffee. (I understand that latte, cappuccinos are charable but its standard to be given one with your Breakfast as part of the package, first place ive stayed in bali where you dont get at least one if not all coffees) bread area is stale, i saw a kid pick up a donut and he didnt want it so a waiter put it back on the tray. Again the staff are kind and friendly but they look rushed around, poorly run. Positives - beds are clean and comfortable, the rooms are abit dated but clean. The reception staff were friendly and helpful at times. Laundry was good, picked up and dropped off in same day and reasonably priced. Overall i wouldnt come back to the hotel or recommend it. But thats just my opinion.

10/10
Exceptional
Elspeth, 08 Apr 2024
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Exceptional Resort

Great resort , I was unhappy with a hotel I booked in Ulluwatu, and changed to Royal Tulip. You are treated like Royalty, stunning resort, beautiful rooms, linen high grade. Beautiful buffet breakfast, high level of security , very very large rooms. Was upgraded when I arrived to pool access room. Yes location is not central, like you can just walk out the door to restaurants, you need a taxi or bike. But ! To be honest it was worth, resort is huge, it opened my eyes to choosing a high quality resort further away. 30 mins Drive to Single fin Ullawatu , maybe 10-15 mins to Jimbarin beach Such value for money ! I will be back, so safe , so beautiful, staff are exceptional

10/10
Exceptional
Timothy, 03 Feb 2024
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Staff was incredibly friendly and helpful, they went over and above!! Location is excellent and convenient, quiet and relaxing!!

8/10
Excellent
Verified traveler, 27 Oct 2023
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Nice but can improve

The best part was the staff members at the front desk. The ladies were very friendly, welcoming and helpful. Also, the size of the room was great amd breakfast options too! The worst part was that there was no kids club open as it was under construction and they had no substitute for kids activities at all. The people cleaning the rooms didn't do a great job. The shower clearly had grime on the edges. And they wouldn't swipe the balcony floor or wipe tables either.

10/10
Exceptional
Jamie, 24 Oct 2023
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The room was spacious, with comfortable bed and soft sheets! Staff were always attentive and polite, and on several occasions went over and above! Wished we could have stayed longer.

10/10
Exceptional
Roger, 20 Oct 2023
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Just amazing highly recommend

10/10
Exceptional
Erna, 08 Oct 2023
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Wonderful welcome drink , so relaxing this place .

We love to stay at Tulip Springhill Resort, so pleasant and friendly, our room very clean and wheelchair access, next trip will be back soon 😃

8/10
Excellent
Mae, 19 Sep 2023
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Thank you to Sri in the restaurant, she’s so welcoming and very friendly. We can see she’s such a star making sure she greet with smile and look after every table.

8/10
Excellent
Matthew, 18 Sep 2023
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Ok

10/10
Exceptional
Rohan, 26 Jul 2023
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Had an amazing stay at The Royal Tulip Springhill Resort at Jimbaran! It was the perfect place to rest while we spent the day doing tours and sightseeing. Very friendly staff, a beautiful room and lovely facilities

4/10
Poor
kelli, 16 Jul 2023
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This property is overall okay if you plan to stay at the resort with family at the pool. Breakfast is ok. My family suite had mold in the bathroom ceiling and walls. The towels were old and stained. At least 15-30 minutes to any beach. There are two roads that you can drive to arrive at the hotel, one of the roads are in really bad shape. Nice restaurant/day club called locca near by. Did not enjoy my stay and unfortunately it was my last stop on the trip so was hoping for a nice ending.

8/10
Excellent
LANZHU, 28 Jun 2023
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food and other amenities need improvement but it’s a good hotel

10/10
Exceptional
Ginna, 21 Jun 2023
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I was stay there with my family due to my birthday son, when i arrived it was surprised as they decorated our room with the baloon which i actually didnt request, they also provided us with the fruits and macaroon upon arrival in the room, family suite are the best but we forgot to request on ground floor as the garden has an access better for kids . Overall thank you royal tulip teams for the great service.

10/10
Exceptional
Konica, 30 May 2023
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I stayed at the Royal Tulip resort for 6 days with my spouse and baby and we absolutely loved it. Booking this hotel was probably the best decision we made while staying in Bali, because it made life so much easier for us. We took the 2-bedroom family suite and had so much room; a dining area and kitchen with large fridge/freezer and kettle, each bedroom had its own ensuite bathroom, and a living room area where you could sit back and relax. The rooms here were super clean and the amenities were definitely what you’d expect from a 5-star resort and each day they’d provide us with plenty of drinking water bottles. What we loved the most was their exceptional breakfast which had so much variety including a made-to-order omelette station. The staff here are SUPER friendly and accommodating, and interacting with them was such a pleasure - especially with SRI at breakfast and the wonderful woman who oversees the play zone area for kids. They made our stay extra pleasant. We ended up liking the resort so much that one of the days we decided to just stay back and relax at the pool then get massages at the spa (which I highly recommend as well), and make a room order from their dinner menu. Their restaurant menu is also pretty good and the food is very hygienically cooked. If there was one thing I would want, it’s just to have a microwave in the family suite kitchen - other than that this hotel had everything we needed and more. Will be coming back here again for sure.

10/10
Exceptional
john, 28 Apr 2023
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This is a very well managed property and my group really enjoyed our stay here.

10/10
Exceptional
Troy, 09 Apr 2023
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Good hotel for families

8/10
Excellent
Abbriel, 13 Mar 2023
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Staff was great and friendly. Super nice people. Hotel room was big and spacious. It was nice and quiet overall and always space at the pool to grab chairs and tattoos. Wish the pool was cleaned more often throughout the day as there were leaves falling in. Wish they gave shower wash/gel every time they came to clean the room. Sometimes the sheets weren’t changed daily, but instead the bed was just re-made. Some sheets had marks/stains on it. Overall it was a nice stay and the spa was amazing !

8/10
Excellent
Carolina, 26 Apr 2022
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It was very secluded and peaceful, however some of the fixtures/faucets in the room needed repair. Staff was very kind and welcoming.

8/10
Excellent
Christian, 16 Apr 2022
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This is a nice hotel, good and central location in Jimbaran. Super friendly and helpful staff, nice, clean, large rooms. However, the food was not good. It seems they pre-make everything, keep it in heating cabinets and then serve whenever a customer orders. Every morning the food comes out with a "surface", clearly being cooked many hours before it landed on my table. Bread was so hard I gave up trying to chew it. I would give the food 1 star.

10/10
Exceptional
Aimee, 26 Nov 2019
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Wouldn’t change a thing

Well appointed room, beautiful pool, excellent restaurant with a large breakfast buffet with an assortment of eastern/western dishes and top notch service. Couldn’t ask for more! If you stay and need a driver, be sure to ask for Adi! He’s hilarious and knowledgeable.

8/10
Excellent
Verified traveler, 05 Nov 2019
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Great hotel, nice selection of food at breakfast. Staff are super helpful and polite.

8/10
Excellent
Verified traveler, 22 Oct 2019
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Pool and the poolside bar is nice. The suite is big and spacious.

10/10
Exceptional
Jeremy, 30 Sep 2019
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Great value for price hotel in a good area that’s close to everything we wanted to see. The fishes that greet you at reception are not to be missed. The breakfast is the best we have had our entire trip.

10/10
Exceptional
Sunny, 25 Sep 2019
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Thumbs up! Nothing really to complain for it’s pricing.

10/10
Exceptional
isaac, 16 Sep 2019
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Bali Indonesia

This hotel is about 20 minutes from Kuta, but I tell you boy it's one of the greatest hotel. They welcome you from their bottom of their heart, they show genuine care. Breakfast is amazing, they have so many to choose from. If you dont like anything on the buffet they will make you one to your expectation. Room is so big you can play hide and seek with your partner. They have great swimming pool.

10/10
Exceptional
Verified traveler, 25 Jul 2019
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Excellent- could not fault a thing. Would certainly recommend it and hope to return again soon.

10/10
Exceptional
Nikkia, 17 Jul 2019
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Nice place!

I was here on a 8 day holiday, its a very lovely place in the mountains. When I got in, there were some small issues with the room, but they wer able to change my room with no room problem. Widi, the manager, spoke with me personally to make sure I was ok. Also, while there, I had a slight medical issue and Fani(the general manager) took great care of me by calling a doctor to resort and it was taken care of. The place is a bit far from the main areas but not difficult to get to. The breakfast was great and the staff took very good care of me. It's a nice place if you want some seclusion but not be too far from the surrounding areas. The staff is really great!

10/10
Exceptional
Verified traveler, 06 Jul 2019
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excellent hospitality, food and location.... love it

10/10
Exceptional
Kirti, 02 Jun 2019
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Felt at home!

The best place we have stayed on out time travelling so far! The hotel staff are amazing everyone is friendly and there’s something special about the Food & Beverage team 🙏 I’m vegetarian and every morning and evening the chefs had made me a special meal off the menu to accommodate my dietary requirements! Putra and the whole team went out of their way to make our stay special. The simple fact that they remember your name and call you by it makes you feel like you are with friends. The hotel itself has a good room size - bigger than the average, a lovely quiet location and the pool area was beautiful. Free shuttle buses to some local attractions and not far from the airport too.

10/10
Exceptional
Verified traveler, 26 Mar 2019
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Amazing hotel with fabulous staff. Would fefinetly visit again.

10/10
Exceptional
ERLYNE, 01 Mar 2019
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Highly recommended

Royal Tulip Springhill resort is a wonderful place to stay for couples or family that want to stay away from the busy and noisy city center. The staff went far and beyond our expectations. They are always there and willing to accommodate our needs. We check in late at night and it went smoothly. We stayed at one of the delux rooms with a pool view and it was great. The rooms were clean, big and had all the necessities needed. Since breakfast were included, that too didn't disappoint. Great food choices and the kitchen staffs are wonderful. We highly recommend this resort and we will use them again next visit to Bali?

10/10
Exceptional
Verified traveler, 19 Feb 2019
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This is a well-run hotel. The staff are very friendly and courteous and in particular Yetti and Cok. The property is beautiful and the pool is well designed. The breakfast buffet is great with good varieties of food. We stayed for two non-consecutive nights and our impression for the second visit was even better than the first one.

10/10
Exceptional
Verified traveler, 18 Feb 2019
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Friendly and courteous staff. Beautiful views around the pool and restaurant.

10/10
Exceptional
Christopher, 15 Feb 2019
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Gorgeous hotel, wonderful staff, would stay again

We stayed at the Royal Tulip Springhill Resort for 2 weeks and loved it. The staff were exceptional, especially Yetti and Winda who were wonderful with my children. All of the staff in the restaurant were very helpful and would look after my baby whilst my husband and I ate. They were so kind. The hotel is not particularly close to anything but the shuttle bus is great. The pool is beautiful and the rooms are large, very comfortable and clean. There is also a playroom off from the restaurant which is convenient. Dharma who works in the Kids club/playroom was fantastic too (and also a great yoga teacher). We would stay again!

10/10
Exceptional
Kelly, 13 Jan 2019
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Relaxing in Jimbaran

The Royal Tulip was a great resort. Not walkable to the beach or shops but the shuttle bus is helpful and a taxi is cheap. The resort has everything you need and the pool is awesome. We had a pool access room, it was large and beautiful. Great relaxing stay in Jimbaran.

8/10
Excellent
Stacey, 24 Sep 2018
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I had a problem with my kettle and air con in my room but the staff were fantastic and sorted my problem immediately. Staff were very friendly and helpful. Just be aware that there is only 1 restaurant and it is a little on the expensive side but a taxi is cheap to get to the local area where there are lots of choices of eating places. The pool is lovely. Would stay there again.

8/10
Excellent
Thomas, 21 Sep 2018
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Pleasant Stay

Royal Tulip is quite new, but excels with exceptional service, all the staff were there to help and give a smile from the time we arrived till the time we left. The hotel room was large and clean with good facilities. Breakfast was good and enjoyable looking on to the pool. The pool area was the jewel in the crown, large in size, with a beautiful landscape. As the hotel is situated on a hill, an inexpensive taxi will get you to the beach and restaurants not far away.

8/10
Excellent
Verified traveler, 21 Sep 2018
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Decent, new hotel

Good resort, nice room, front desk staff were great. Just had a couple of issues: there was a foul smell coming from the drain but came and went. And there was some kind of construction going on opposite my room, so it would get a bit noisy and they never warned me about this . To be fair they started working around 8-9 but it was still a nuisance. Ok if you like resort type accommodation.

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