Royal Tulip Brasilia Alvorada
9.2

Wonderful

893 Guest reviews

9.2
Wonderful
893 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.4/10
Comfort9.6/10
Condition9.2/10
Amenities9.2/10

SHTN Trecho 1, Conj. 1B, Bloco C, Brasília, Brazil. See map

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
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Hotel Description

Located in Brasília, Royal Tulip Brasilia Alvorada is within a 15-minute drive of Embassy of the United States and Brasilia Shopping Center. This family-friendly hotel is 6.4 mi (10.2 km) from Arena BRB Mané Garrincha and 0.1 mi (0.2 km) from Lake Paranoa. Make yourself at home in one of the 395 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

Parking height restrictions apply

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Covered self parking fee: BRL 30.00 per day
  • Covered valet parking fee: BRL 30.00 per day
  • Crib (infant bed) fee: BRL 180.0 per day
  • Rollaway bed fee: BRL 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Hair salon

Concierge services

Gift shops or newsstand

Shopping on site

Conference space

Coffee/tea in common areas

Laundry facilities

Arcade/game room

Garden

Children's pool

Safe-deposit box at front desk

Spa services on site

Multilingual staff

24-hour front desk

Business center

Spa treatment room(s)

Meeting rooms

Steam room

Sauna

Pool umbrellas

Billiards or pool table

Grocery/convenience store

Number of restaurants - 3

24-hour business center

Number of outdoor pools - 2

Conference center

Self parking (surcharge)

Valet parking (surcharge)

Computer station

Number of bars/lounges - 2

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Pool sun loungers

Games

Table tennis

Foosball

Banquet hall

Reception hall

Covered parking

Secured parking

Covered parking

Secured parking

Children's games

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Hotel reviews

9.2
Wonderful893 Verified Reviews
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Cleanliness9.4/10
Service9.4/10
Comfort9.6/10
Condition9.2/10
Amenities9.2/10
10/10
Exceptional
Fernando, 30 Mar 2025
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Perfect

8/10
Excellent
Sabrina, 22 Mar 2025
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Helpful staff

Great breakfast and nice view. The balcony door wouldn’t lock properly and the staff was helpful and sent someone to repair it immediately.

10/10
Exceptional
Tomoaki, 23 Feb 2025
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Friendly staff, spacious room. Great food at the main restaurant and live music at Old Barr.

6/10
Fair
OTTO, 02 Feb 2025
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O Royal Tulip Brasília Alvorada se destaca por sua arquitetura imponente e singular, assinada por Ruy Ohtake, e por sua localização privilegiada às margens do Lago Paranoá, tendo como vizinho o Palácio da Alvorada. A estrutura impressiona à primeira vista, criando uma atmosfera elegante e sofisticada. No entanto, alguns aspectos da experiência poderiam ser aprimorados. Os apartamentos, embora atendam às expectativas, não chegam a superá-las. A roupa de cama e banho, por exemplo, mereceria uma inspeção mais rigorosa, pois algumas peças apresentavam rasgos ou furos. Além disso, os amenities disponibilizados no banheiro são de qualidade inferior ao que se espera de um hotel deste porte. Pequenos ajustes, como o conserto de saboneteiras e cabides danificados, fariam diferença no conforto dos hóspedes. O café da manhã merece elogios: é variado e de boa qualidade. O atendimento de toda a equipe também é um ponto positivo, com funcionários atenciosos e cordiais. A academia, localizada em frente à piscina, cumpre o básico para um treino mínimo, mas precisaria de uma modernização para estar à altura do restante da infraestrutura. O grande destaque do hotel é, sem dúvida, a belíssima piscina com vista para o lago, um verdadeiro cartão-postal e um convite ao relaxamento. Por fim, uma sugestão que pode parecer um detalhe, mas que faz diferença na estética e na experiência dos hóspedes: a presença de plantas artificiais, como o Bambu Mosso no lobby, compromete a sofisticação.

10/10
Exceptional
Rosilene, 21 Jan 2025
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The place is amazing!!!! I will definitely come back.

6/10
Fair
Mariana, 16 Jan 2025
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As pessoas eram educadas, e bem solicitas. Para um hotel 5 estrelas, deixou muito a desejar, o quarto deveria ter roupões disponíveis e não tinha, tivemos que ligar para solicitar, o registro do chuveiro estava travado, não tinha água quente, a porta do box não fechava direito vazando água para o resto do banheiro durante o banho. A tv travou e foi necessário o técnico pra ir resolver. As tolhas tinha cheiro de defumado, pedimos novas toalha e o cheiro ainda persistia.

10/10
Exceptional
Patricia, 14 Jan 2025
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The staff and amenities

10/10
Exceptional
Tomoaki, 03 Jan 2025
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Beautiful facility and great pool. Wonderful food at the restaurant

10/10
Exceptional
Susan, 18 Dec 2024
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Beautiful hotel and spa. Great breakfast and lunch buffets. Friendly staff.

10/10
Exceptional
daniel, 06 Nov 2024
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Everything perfect with the hotel but the internet its very slow

10/10
Exceptional
Juliene, 26 Oct 2024
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Conforto e eficiência em serviço. Visita espetacu!

A vista perfeita e serviço de excelência. Os quartos são incríveis e super confortáveis. Amo Brasíllia, e neste hotel fica mais especial!

10/10
Exceptional
Dennis, 12 Oct 2024
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Best hotel i stayed in Brasil. Great service and lovely people.

8/10
Excellent
Michael, 03 Oct 2024
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This property is a comfortable place to stay, although it's principle business is for large groups such as conferences. The pool and it's area is very nice and the gym is well appointed. I would highly recommend the use of the spa and having a massage, which was very good. What my partner and I did not particularly care for - were the restaurant facilties, which offered buffet only in the main dining room and a bar menu that was limited to meat options - no salad. The quality and preparation of dishes were excellant, however the breakfast chef should properly learn the recipe for "eggs benedict, which should be served with hollandaise sauce. We are highly experienced travellers and found the overall experience good.

10/10
Exceptional
Joaquim Alves, 02 Sep 2024
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Amazing

10/10
Exceptional
David, 24 Aug 2024
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Nice view and breakfast!

10/10
Exceptional
Doris, 12 Jul 2024
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We really enjoyed our stay at the Royal Tulip. The hotel is super clean, has a beautiful lake view, breakfast was INCREDIBLE, and the pool is really nice as well. One of my favorite parts of staying at the hotel was the spa!! My husband and i got a wonderful massage and the whole experience was lovely. My messeus was Marleta and she was incredible. Overall, highly recommend! And we would come back and stay at the Royal Tulip when were back in Brasilia

6/10
Fair
Andrew, 29 Jun 2024
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Average

10/10
Exceptional
Eduardo j g, 24 Jun 2024
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Conforto, beleza e bom atendimento

Hotel bonito, amplo, bem decorado e com equipe atenciosa. Quarto é espaçoso, com cama, lençois e toalhas confortáveis. A banheira e varanda com vista para o lago torna a estadia ainda mais agradável.

10/10
Exceptional
Juliene, 21 Jun 2024
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Incredible suite and great mattress and pillows!

10/10
Exceptional
Claudia, 19 Jun 2024
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Incredible view to the swimming pool and lake. Excellent breakfast. Recommended

10/10
Exceptional
Sandra, 14 Jun 2024
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We love staying here every time we come to Brasilia! Service is great, breakfast are the best and for the most part it’s very quiet. Clean, well kept. People are very respectful !

10/10
Exceptional
Joachim, 09 Jun 2024
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Nice hotel and the t was nice to walk through the gardens .

10/10
Exceptional
Brendan, 30 May 2024
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Great hotel. Feels like staying at a resort

8/10
Excellent
Denis, 23 May 2024
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Asked the front desk to get an iron and ironing board. They do not offer that service, they offer a pressing service. I asked to have my shirts pressed, they said no problem we will pick them up. The service never pciked them up.

10/10
Exceptional
Gilvania, 04 Apr 2024
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The warm water in the pool was perfect and the service was excellent.

8/10
Excellent
Joel, 19 Mar 2024
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Nice hotel, great selection of food

10/10
Exceptional
MARIANA, 19 Mar 2024
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The view

10/10
Exceptional
Phillip, 11 Mar 2024
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Architecture Wonderful swimming area Spa

10/10
Exceptional
Verified traveler, 28 Jan 2024
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great hotel

excellent hotel and staff, very comfortable here especially in the larger corner room with terrace

10/10
Exceptional
ROSELI, 25 Jan 2024
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It was very quiet

10/10
Exceptional
Paul, 23 Jan 2024
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Great hotel

10/10
Exceptional
Diego, 04 Jan 2024
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Love it

10/10
Exceptional
TCK, 07 Nov 2023
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We were very satisfied with the hotel in general and good service and dinning options. Stuff was very kind and helpful. We had a room with the great room.

2/10
Poor
JULIAN, 10 Oct 2023
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A couple of situations made staying at this property a nightmare. First of all, the Room was PAID before the guest arrived!!!! The guest was invited to a United Nations meeting one day after the check-in. Unfortunately she misunderstood the prices at the restaurant and ran out of cash paying for a meal at the hotel. It was a 2 DOLLAR DIFFERENCE!!!! But the hotel refused to put it in the room to be paid later and gave the guest a really hard time about it. Because she ran out of money we tried desperately to send her some cash to attend the meeting the next day giving that The United Nations was going to give her a Visa card at the meeting. We tried to contact the property by different channels, chat, phone call, email but no luck. Only until a Brazilian friend called from Miami we understood that the hotel ASUMED the guest was not able to pay for the room, that was already paid, and refused to help. To make things even worse she was charged almost 30 PERCENT of the total bill as Service fee!!! We understand some charges but 82 dollars of a two night stay for 280 dollars??? We will recommend The United Nations to remove this property of the suggested hotels even if it’s close to the meeting venues. Nobody would like a 30 percent surprise service fee plus a very unhelpful staff. The bill was not even in English and with the following fee description: TAXA SERV. HOSPITAL. (GORJETA) 30.00 ISS 9.00 DIFERENCIA DE DIARIA 300.00 Not very helpful at all!

10/10
Exceptional
Amber, 03 Sep 2023
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A lovely stay in Brasilia! The pool area with lake view is nice, and the breakfast had a large variety. Would stay here again.

10/10
Exceptional
Gary, 31 Aug 2023
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A stunningly beautiful hotel

We were overwhelmed by the beauty of this hotel and its location on the lake. The restaurant buffet was adequate although not as amazing as the architecture.

8/10
Excellent
Judith, 27 Aug 2023
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Loved the pool area. Very nice.

10/10
Exceptional
Samuel Souza, 25 Jul 2023
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Great Staff, nice location, clean rooms, good food on the property. I strongly recommend this hotel.

10/10
Exceptional
Ken, 27 Jun 2023
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Helpful staff with most speakers English

10/10
Exceptional
Melvin, 16 Jun 2023
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Another Great Stay at the Royal

This is, in my experience, the best hotel in Brasilia and among the best anywhere. The facilities are terrific, the food is excellent, and the best thing about the hotel is the incredibly friendly and helpful staff.

2/10
Poor
Nelson, 12 Jun 2023
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Restaurant & Maid very poor service, loud at night

This is a very poor service level hotel. At priced paid i thought it would be much better…. But it isn’t. We stayed tues through sunday… we asked for maid service on Wednesday and they got around to us on FRiday. Told manager about it and he tried to blame me for not putting clean up card on door ( i am a veteran extreme frequent traveler i think i know how to flip the door card to “ request maid service “. Also even though they advertise TWO RESTAURANTS , actually after 2:30pm no restaurant to have lunch at ( the have a small pool side bar that offers limited menu… not a restaurant). And even when restaurant is open for lunch it has limited menu where waiter gives u a list of “suggestions “- and no other menu options.- suggestions meant no reasonable menu from this “ two restaurant hotel” other restaurant only opens at night. I was Very disappointed with this hotel given the cost per night and their offerings in description they have on website. Better hotels with real service near TV tower area

10/10
Exceptional
Richard, 18 Mar 2023
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Business trip

Beautiful location. Friendly, helpful staff.

8/10
Excellent
Edmund, 07 Mar 2023
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The hotel and room are nice and clean. But dinning options are limited. Buffer dinner items are over cooked due to the lay out for over 2 hours.

10/10
Exceptional
Filip, 23 Aug 2022
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The only place to stay in Brasilia! Nice quiet area right next to the presidential palace, but 10-15 mins from the city center and airport. Located on the lake it does not feel like you’re in a large metropolis.

10/10
Exceptional
Melvin, 28 Jul 2022
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13 Years of Visits to Brasilia: Royal Is the Best!

The facilities at the Royal Tulip are truly wonderful--as you can see from the photos. The food is also wonderful, especially the breakfasts, but also the excellent dinners and cocktails at The Old Barr (the pub in the lobby). But what separates the Royal from every other hotel we've stayed at in Brasilia over the past 12 years is the staff. The people who work for the Royal Tulip are so friendly and welcoming that we actually consider them our family friends. Joao, Cicero, and especially Luciene, stand out as exemplars--real human beings with hearts and souls. We look forward to seeing each of them--and others equally welcoming but not named here--at each of our visits.

8/10
Excellent
CLAUDIO, 20 Jul 2022
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I had to ask for toilet paper replacement twice without success. They renovated the room but not the bathroom. The shower drain does not drain the water and ends up flooding and leaking all over the bathroom. Old problem that has occurred before.

10/10
Exceptional
ricardo, 04 Jul 2022
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Clean place, staff in the pool are great, view and place are amazing. Nice place to rest and have good time. Food is not cheap but it is very well served. Breakfast is amazing with nice view. Opportunity to improve playground and better use of the stairs to move between floors. Good value for vacation or business trip.

10/10
Exceptional
Carlos Eduardo, 29 Jun 2022
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Nice place

8/10
Excellent
Sivananthan, 31 May 2022
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Great Lakefront Hotel But Needs Some Renovations

We stayed for a couple of days during our visit to see family. The grounds, pool and service was top notch for the price. However, the furnishing in the room was kind of disappointing; condition of shower, AC, bathroom lighting could be better. I've had better breakfast in 3-star and 4-star hotels in Brazil, so it didn't meet my expectations for a 5-star hotel. Spa was the best, but again the showers need some repairs and lighting needs renovations. Overall, good location, pool & landscaping, friendly and welcoming service, but could be better with some remodeling.

10/10
Exceptional
Andre, 25 May 2022
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The place is clean, the staff are friendly. The rooms with views to the lake are amazing. Breakfast is very good and would recommend during your stay.

8/10
Excellent
Chinwe, 13 May 2022
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Excellent staff. Property could benefit from upgrade of bathrooms and carpeting. Great breakfast.

4/10
Poor
Arlindo, 05 May 2022
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Front desk and pool area staff were excellent. However, bathroom totally unaccepted, flood during bath time was quite common. It seems that the glass doors are not closing properly. Dinner at the restaurant was the worse time ever, meat overcooked and took forever. Waiters were kind of lost with the excuse: we do not have enough employees. In addition, despite paying the bill upfront, I was charged at check-out again.

10/10
Exceptional
Julian, 21 Apr 2022
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Beautiful hotel; friendly staff

10/10
Exceptional
Ruben, 22 Feb 2022
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The staff was very friendly and accomodating, and there was at least one member at the front desk who spoke English. The grounds were well groomed especially near the pool area. I would definitely stay here again and would recommend this hotel to others traveling to Brasilia.

10/10
Exceptional
Jadma, 05 Feb 2022
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Great view, pool and beautiful facility right by the lake. We were traveling with a little one and enjoyed hanging by the pool, one of the best features in the hotel. The staff was friendly and helpful when we asked farthings like warm mineral water or for helping making a pure for our eight months old. We will definitely come back if in Brasilia again.

10/10
Exceptional
Luiz Miguel, 24 Jan 2022
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Great

The stay was amazing, the hotel is perfect

4/10
Poor
Luiz Mario, 01 Apr 2025
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Estada decepicionante

Hotel excelente, boa localização, piscina aquecida e muito boa, cama e banho excelente, café da manhã excelente, custo-benefício razoável. O ar condicionado não estava funcionando a contento, à noite muito calor, o frigobar não estava gelando, faltou água, foi um tanto trágico.

8/10
Excellent
LUIZ, 31 Mar 2025
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Média

O hotel é bem localizado e o atendimento é excelente. Haviam muitos barulhos de limpeza de quarto e do hotep e ficamos sem água por umas horas que dificultaram alguns compromissos.

8/10
Excellent
Eduardo, 30 Mar 2025
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Bom hotel, mas pecou no serviço de limpeza e no serviço dos quartos.

10/10
Exceptional
Douglas, 30 Mar 2025
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Bsb

O hotel estava impecável como sempre. O problema que tivemos foi ocasionado por fatores externos (faltou água na região), o que atrapalhou nossos planos a noite.

10/10
Exceptional
Camila, 25 Mar 2025
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Hotel perfeito

Adorei o hotel e toda estrutura, conforto e mobilidade.

8/10
Excellent
Hohanna, 24 Mar 2025
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Portaria não sabia sobre disponibilidade de emprestimo de ferro de passar, sugerindo apenas fazer uso de serviço de lavanderia. Frigobar não funcionou Box do banheiro tinha vazamento

10/10
Exceptional
Larissa, 18 Mar 2025
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Incrível

Incrível! É um hotel MUITO bom em todos sentidos. Adoramos.

10/10
Exceptional
Jefferson de Souza, 18 Mar 2025
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Lindo

Lugar incrível

6/10
Fair
Victor, 17 Mar 2025
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Surpresa desagradável no quarto!

O hotel possui boas instalações, mas a experiência deixou a desejar em alguns aspectos. A área de lazer estava sempre muito movimentada, e a piscina apresentava condições de higiene bastante precárias. Além disso, a limpeza do quarto foi um ponto negativo: encontramos uma peça íntima suja dentro do guarda-roupa (conforme foto). Apesar do atendimento cordial da equipe, esses problemas comprometeram a estadia.

6/10
Fair
Sergio, 14 Mar 2025
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Hotel não permite parcelamento da diária no cartão de crédito. Os quartos da parte de baixo exigem reforma urgente. O espaço é muito bonito, porém pedem caução para compra dentro do espaço. Um absurdo . Café excelente, porém jantar merece ser revisto

10/10
Exceptional
Mariana, 14 Mar 2025
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Piscina deveria ser mais limpa, quarto mto bom!

Excelente hotel! Só achei a piscina suja! Precisava de mais limpeza bem como de mais garçons atendendo na área da piscina!

10/10
Exceptional
andrea, 12 Mar 2025
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Hotel antigo, ja precisa de reformas

Hotel precisa de reformas.

4/10
Poor
Verified traveler, 11 Mar 2025
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Sempre muito bom me hospedar no hotel, mas dessa ultima vez a experiência nao foi legal. Escolhemos um quarto mais caro, durante a semana, para descansarmos. Fomos surpreendidos com uma obra na área externa iniciando antes de 8h30 da manhã. Achei um absurdo. Não consegui o descanso que buscava. O hotel deveria informar essas questões e oferecer outras opções de contorno.

10/10
Exceptional
Verified traveler, 07 Mar 2025
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Carnaval - Royal Tulip

Atendeu minhas expectativas, alguns probleminhas: box do banheiro não isola a água, após banho o lado de fora ficava encharcado; minha filha tomou choque numa fiação em uma luminária de jardim (provavelmente fio desencapado), felizmente foi fraco o choque, mas o hotel precisa rever essas instalações, o hotel é frequentado por muitas crianças. Tirando esses probleminhas pontuais eu recomendo o hotel, já estive hespedado nele várias vezes e sempre que tiver oportunidade voltarei.

10/10
Exceptional
Erick, 06 Mar 2025
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Ótima estadia

Excelente estadia. Hotel com excelente estrutura.

10/10
Exceptional
marcio, 02 Mar 2025
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tudo funcionou perfeitamente. alguma critica poderia ser feita em relação a pressão da agua do chuveiro, mais nada tão grave que prejudique.

10/10
Exceptional
CARLOS, 27 Feb 2025
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Excelente

10/10
Exceptional
Fernando, 25 Feb 2025
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Hotel Fantástico

Incrível, simplesmente fantástica, hotel de luxo 👏👏👏

8/10
Excellent
Francisco, 24 Feb 2025
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Muito bom, um dos melhores hotéis em BSB, onde ficam presidentes. O ar estava bem barulhento depois ajustaram e ficou melhor.

10/10
Exceptional
Michelle, 24 Feb 2025
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Estrutura , funcionários ótimos, café da manhã muito gostoso !

8/10
Excellent
Verified traveler, 24 Feb 2025
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A estrutura é incrível. Muito lindo e bem conforável. O que não gostei muito foi o atendimento do pessoal do bar da cozinha. Eu tive que chamar inúmeras vezes para ser atendido. E quando conseguia falar com alguém, eles falavam que outra pessoa ia atender. Atendimento bem ruim, considerando a estrutura do hotel.

10/10
Exceptional
José Henrique, 22 Feb 2025
hotel-logo-v2.pngTraveller

Hotel muito bom com um ótimo atendimento e café da manhã incrível.

10/10
Exceptional
Mariana, 14 Feb 2025
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Atendimento excelente desde a recepção. Comentamos com a recepcionista Mariana que estávamos comemorando nosso aniversário e ganhamos de surpresa um bolo em nosso quarto. Quarto muito bom, com banheiro excelente. Café da manhã farto e gostoso.

10/10
Exceptional
Thiago R, 13 Feb 2025
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Muito bom!

Melhor café da manhã!!! Atendimento muito bom da equipe que nos recebe no restaurante! O pessoal da piscina é bacana também! Hotel lindo, com estrutura ótima! Voltarei com certeza!

10/10
Exceptional
Daniela, 13 Feb 2025
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Excelente estadia!

10/10
Exceptional
Thaíse, 13 Feb 2025
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Maravilhoso!

Eu estava em hospedagem de lua de mel com meu esposo neste hotel, pena que não ficaríamos mais dias, o café da manhã é incrível, tem de tudo, tudo gostoso e fresquinho, a vista para o lago é linda, a área de lazer é enorme, ainda quero voltar com mais calma, fomos muito bem recepcionados do checkin até nosso checkout, pedi que enfeitassem o quarto e já estava tudo certo quando cheguei, funcionários muito educados, atenciosos e solicitos, ganhamos um bolinho e umas frutas de cortesia.. amamos o hotel, com certeza voltaremos com mais calma apara aproveitarmos tudo que ele oferece.. nossa estadia foi rápida pois íamos viajar logo próximo ao almoço então não pudemos aproveitar tanto.. fica para a próxima..

10/10
Exceptional
Bernardo, 12 Feb 2025
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Excelente hotel. Muito bom mesmo. Meu hotel favorito em Brasília

6/10
Fair
Verified traveler, 10 Feb 2025
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Agua chuveiro muito Quente - controle temperatura estragado; porta banheiro empenada - nao fecha; cabides despencando.

10/10
Exceptional
Henrique, 10 Feb 2025
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Muito bom o hotel

10/10
Exceptional
Rogério, 09 Feb 2025
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Lovers

Wonderful

10/10
Exceptional
Vanessa, 04 Feb 2025
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O hotel é ótimo. Porém recolheram uma camisa do meu marido junto com a roupa de cama suja e depois não acharam…

10/10
Exceptional
Jossélia Maria, 04 Feb 2025
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Otimo

Só achei as roupas de camas meio rasuradas

10/10
Exceptional
MOISES A M, 02 Feb 2025
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Hotel muito confortável. Ficamos quarto Luxo com vista para o lago. Vale a pena a vista. Banheiro amplo e limpo. As amenidades do banheiro poderiam ser mais compatível com o nível do hotel. A área da piscina é muito boa. Com estrutura de cadeiras diversas piscinas e bar. A academia também tem ótima estrutura até para treinos mais avançados. Café da manhã também é outro ponto positivo. Bastante variedade com qualidade. O único ponto negativo foi o barulho do pessoal que recolhe as bandeiras dos serviços de quarto. Barulhentos e pouco cuidadosos. Com certeza voltaríamos.

10/10
Exceptional
Maria Luiza, 02 Feb 2025
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Excelente. Superou as expectativas!

8/10
Excellent
Maira, 02 Feb 2025
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Falta cuidado com detalhes importantes

Um pouco decepcionada, pois esperava mais... Especialmente quanto ao café da manhã. Muitas opções, mas muito mais quantidade do que qualidade. 4 a 5 tipos de bolo, mas todos secos ou duros... Mingau de aveia dava pena de tão aguado. Pedi uma tapioca completa e a cebola picada veio totalmente crua no meio do recheio... Na piscina, não tinha coco gelado quando pedi, e o garçon ainda me advertiu que eu "deveria ter chegado mais cedo"... É uma pena, pois a fama do hotel é muito boa e esses detalhes acabam manchando a experiência... Não sei se foi após a pandemia ou pela troca de gerência, mas o Royal está precisando de atenção a esses detalhes.

10/10
Exceptional
Gabriel, 02 Feb 2025
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Recomendo

Hotel maravilhoso, atendimento muito bom. Alimentação impecável, piscina maravilhosa, ótima localização.

10/10
Exceptional
Vanderson, 02 Feb 2025
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Hotel excelente, voltarei com toda certeza

10/10
Exceptional
Angelo S, 26 Jan 2025
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O Melhor Hotel de Brasília

O melhor hotel de Brasília. Área de lazer incrível, com piscinas de frente para o Lago Paranoá, spa, academia (com três esteiras, mas uma esteira estava inoperante), sala de jogos e espaço kids. Restaurantes ótimos. Café da manhã farto estilo buffet. Apartamentos amplos e confortáveis. Só o ar condicionado que estava um pouco barulhento. Estacionamento cobrado (30 reais por dia).

10/10
Exceptional
José Henrique, 23 Jan 2025
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O atendimento no hotel é muito bom. A equipe de funcionários é muito atenciosa. Gostei muito.

8/10
Excellent
Joab, 22 Jan 2025
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Piscina a desejar

A experiência era para ser esplêndida, porém, duas coisas me decepcionaram no período que me hospedei lá. A primeira foi a borda e fundo da piscina que estavam rodeada de lodo. Percebe-se que não existe uma limpeza profunda na borda e fundo da piscina desse grande hotel. Outra coisa que me deixou decepcionado foi eu tentar tomar um banho na banheira do quarto, mas para a minha surpresa, a válvula que impedia a decida da água estava quebrada. Infelizmente, não conseguimos aproveitar esse recurso do quarto. Logo, alguns itens ligados à manutenção estão deixando a desejar. Café da manhã maravilhoso.

10/10
Exceptional
Verified traveler, 19 Jan 2025
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Perfeito

Incrível demais. Que hotel maravilhoso

10/10
Exceptional
Amanda d, 18 Jan 2025
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Hotel excelente , café da manhã maravilhoso

10/10
Exceptional
Mario Diogo, 16 Jan 2025
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Ótimo

Hotel grande, limpo, com excelente café da amanhã

10/10
Exceptional
Alinne, 15 Jan 2025
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Incrível! Hotel fantástico. Exelente em todos os quesitos. Voltarei novamente com toda certeza!!

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