Royal Mansour Marrakech

9.8

Exceptional

82 Guest reviews

9.8

Exceptional

82 Verified Reviews

Read all reviews

Cleanliness9.8/10

Service9.8/10

Comfort10/10

Condition9.8/10

location10/10

Neighborhood9.2/10

Amenities9.8/10

Very nice place

Everything in the hotel feels like a work of art, and it is exceptionally luxurious.

Royal Mansour was one of our best hotel experiences ever, and we have travelled to nearly 90 countries. Riads are stunningly beautiful. Food is the best in Morocco. Service is outstanding. Breakfast is such a treat. The only thing, I could suggest is for RM is to used higher quality Italian sheets. Towels used by RM are so soft and plush. I'd also like to suggest for the cost, an afternoon complimentary local snack/treat be offered with tea in the courtyard area. Also, I wanted so much to purchase the CLouboutin mosaic slippers but the shop didn't offer them in size 35 or 35.5. I asked if they could place a custom size order, but no one in the shop was helpful or even seemed to want to inquire.

Certainly one of the best hotels in the world. Design details are second to none, facilities are incredible, service is impeccable in all aspects and the food is fantastic. I could not recommend it more.

Outstanding in every way

Aware of the reputation of this hotel, its listing in the top 50 hotels of the world and having seen it featured on television, we arrived with great expectations. I have to say our expectations were far exceeded, (in fact it’s fair to say blown away!) The Royal Mansour has mastered the art of hospitality at the highest level of excellence. Stepping off the plane at RAK airport, we were fast tracked through immigration and security to our awaiting chauffeur driven, golden vehicle. A short drive and we arrived at the stunning gates of this luxury oasis, An oasis of awe-inspiring beauty! To say incredible design is not enough, every corner of every room from floor to ceiling is unique, an individual and bespoke work of art, immaculate and truly magnificent everywhere you look. You do not stay in a “room” at the Mansour, instead you become the owner of a Riad, Your very own 3 floor palace. We ate at all four restaurants during our stay, To go into detail about the restaurants here would require several pages but to summarise my experience as best I can: Innovative Asian cuisine, stylish Italian tasting menus, traditional Moroccan flavours and cuisine delivered as a fine dining experience and a Michelin standard French brasserie. I feel the thing that really gives the Royal Mansour its platinum stamp in hospitality and sets it apart from others is the level and style of service you receive from every single member of the Royal Mansour team. Service excellence!!!!

The Royal Mansour was the most opulent place I have ever stayed. Our villa was so comfortable the staff was excellent and the In-house restaurants were amazing..

The only negative about the property (at least the suite we were in) was that it was 3 floors and since each floor had high ceilings, it meant that you are climbing 32 steps to the next floor. No elevator in a 5 star luxury hotel.

The location is great. The hotel is amazing.

An astounding property in every way. My only recommendation would be not to change linens as often and not to leave all lights on after cleanings.

All the property is exceptional and all the staff is professional and very friendly

The best hotel stay in the world !

W-O-W ! What an incredible stay! I stayed at the Royal Mansour after staying at La Mamounia and I’m super confused as to why anyone would dare compare the Royal mansour to La Mamounia. At The Royal mansour I felt like Royalty, the personalized attention was unmatched , they picked me up in a Bentley , took care of all my bags with such care, the dinner I ordered to my riad & the breakfast I had were just EXCELLENT ! Overall , I travel a LOT —the best hotel I’ve experienced anywhere in the world !

Do Yourself a Favor and Stay Here

Every single aspect of our stay was magical; from the fast track service at the airport and the Bentley ride to/from the property, to the over the top facilities, the outstanding service and virtually everything about the accommodations make this a can't-miss experience for any luxury traveler.

A true royal experience. Having your own Riad makes all the difference. We really enjoyed the lobby-spa-dining areas .. also the alleys between the riads felt like a real village. Pickup service, food, room& bathroom amenities were superb. I felt the check-in & checkout experience were not to the hotel standards.

The property is unique in style and quality, but above all else, the service and excellence of all staff members is what really sets it apart

Experience of a lifetime!

A Dream Come True

We have been lucky enough to have stayed at some of the best hotels in the world, but none have been able to match the level of design, luxury, and service of the Royal Mansour. The moment we were picked up by their driver in a Bentley we knew we were in for a treat, and our expectations continued to be exceeded from there. The hotel itself is beyond stunning. The level of design and craftsmanship is so much beyond a five-star hotel - I would liken it more as the opportunity to live in a historic royal palace (such as Alhambra). Everywhere you turn are gorgeous details - from the staff's wardrobe to the light fixtures to the glassware in the dining room. It is truly a showcase of the best of Moroccan design. The grounds are vast, lush, and beautiful. We visited during spring and were greeted by hundreds of orange trees covered in fruit and the most intoxicatingly fragrant blossoms. The pool is amazing - a true oasis from the chaos of Marrakech. The spa was incredible - a hammam is a must, if anything just to witness the gorgeous spa suite. The individual riads are all laid-out to replicate the medina - meaning it's easy to get lost but that's half of the fun! Each 'room' consists of a three-story riad that is truly more beautiful and luxurious than words can describe. My favorite element was our private rooftop where we swam, ate dinner, and sat by the fire. The staff at Royal Mansour are truly amazing - we have never felt more taken care of and valued.

Very professional, warm staff; always smiling and greeting you by my name. We had a small hiccup in our stay, but overall our time spent at RM was lovely and we've had nothing but great things to say about it to family, friends and colleagues. We have certainly recommended it to everyone we know. Special thanks to concierge team, Mr. Muhammad and Mr. Abdullah, for going above and beyond in accommodating us, far beyond I would have ever imagined. And thanks to our driver, Mr. Abdullah, for being so polite and sweet. These men deserve promotions, as their service is the very reason our stay at RM was so memorable and why we would like to return to RM in the future. Advice for travelers: check your reservation carefully- We regret not being informed upon check-in that breakfast was included. We sure missed out on that. Overall, though- lovely staff and premise. Thanks again, team RM!

A truly outstanding experience, feels as if you’re dreaming, unreal.

7 Stars Hotel

Other than Room-service, nothing compare to this Hotel. It’s beyond rating as long as you avoid Room-service..

Amazing stay.

It was an amazing experience to stay in such a beautiful hotel. Everything, from the decor, the garden, the food, and the attention to detail to the staff and their impeccable service, was great. I would definitely stay there again if ever I’m back in Marrakech.

I have never met a more wonderfully helpful concierge. Jihane solved all our problems. The hotel is over-the-top gorgeous.

fantastic..

Fantastic place to stay, very quiet, comfortable, the staff are amazing, credit to the management we will stay here again. Thanks to all the staff again.

Amazing Hotel

Wonderful facilities and service. From start to finish a truly excellent experience.

Magical Marrakech

The staff was incredible. Our Riad #10 was tired, it needed new grout in shower and tub and needed some attention in the kitchen area.

Myself and my Wife are sorprice about de excellent of all the sevice in this hotel . The Atmosphere of sevice culture is something that we are not fine in other hotel in the Word But for us is unique opportunity to observe the excellent of the Marroc designer

We loved our stay at Royal Mansour! This isn't our first time staying at one of the leading hotels of the world, and i must say, the Riads are simply beautiful. The staff here are amazing. It was my bf's birthday and they went the extra step to send a cake to our riad, which was really good! The spa here is a must, and the hotel is in a great location where it is close to the Medina, and many delicious restaurants.

Fabulous hotel with all our creature comforts cate

Very well located... close to the Medina. One of the best & most luxurious hotels my husband and I have ever stayed at.

Really Royal Stay !

A fantastic hotel, beautiful rooms, outstanding discreet service, top notch restaurants, and in a perfect location. they really make you feel like royalty.

A great splurge

A truly spectacular, elegant hotel. It is very expensive, but it delivers on every aspect of service and comfort. Having stayed in many five star hotels in Asia and the Middle East, I cannot think of any that matches Royal Mansour for quality and service. The spacious, three story riads provide privacy and the Moroccan décor/workmanship in the rooms is beautiful. The grounds are also spectacular, including the pool/spa areas. The location is good, as one can walk to the Medina. I did feel that the prices for meals were excessive, but once you are staying here you have to accept that this is part of a very high end hotel visit. So, if you are willing to splurge, you will not be disappointed by the Royal Mansour.

Royal Mansour Marrakech

This hotel is stunning. The décor is just like a palace. The inlaid marble floors, the painted ceilings, the intricate wood carvings and stucco, the gardens, the restaurants all make it so special as do the staff which completes a perfect experience. The Riads are amazing built on three floors, a courtyard, a large living room complete with fireplace. Stunning bedroom and huge bathroom on the next floor and a roof terrace with a plunge pool sun beds and sofa's. Toilets on each floor plus a kitchen on the ground floor. The decorations are wonderful. We were met at the airport and ushered through fast track with repeat treatment on leaving. Mr. 'Fast Track' whisked us in front of all the lines and through to the VIP lounge. The hotel is inside the medina and the concierge organised a guide to walk us through the Souks which is well worth it to begin with. The hotel also organised a trip to the mountains, stunning views, a great guide and super lunch at Richard Branson's Kasbah. The hotel has three restaurants with a Michelin stared chef. Breakfast is beautifully done and it is so nice to be served rather than a buffet however good they are.The French restaurant is outstanding. The waiters are great which add to the whole experience. We used the Spa which needs to be seen to be believed.

The Cult Hotel

This hotel is superb and no doubt about that.. However, there are two issues that you need to be concerned about. First although the design of the villas were so beautiful, it is quite unsafe for elderly and kids. Secondly, I have been traveling for 30 years and I never felt I am from Mars except in this hotel. For some reasons you feel this hotel is secretly targeting a specific cult or group and of course you are not one of them.

Nothing to add. This all I have to say. What else can I say about this incredible hotel.

The guests of the King

If you want the Royal Treatment in a Palace Then you should stay at the Royal Mansour!

expérience unique, conte mille et une nuit

Un séjour digne d’un conte mille et une nuit. Un moment de raffinement et de repos profond. La beauté des lieux est difficilement descriptible. C’est un songe. Le personnel est exceptionnel, vous vous êtes chouchoutez du début jusqu’à la fin. Le SPA est sorti d’un conte aussi. Vous pouvez ne plus visiter les palais de la ville. Vous habitez dans le plus bel palais où sans doute les meilleurs artisans ont travaillé. Les petits déjeuners sont remarquables. C’est un lieu et un séjour qui restera gravé dans notre mémoire. Un grand remerciement à toute l’équipe.

Almost perfection !

When you enter the Royal Mansour you're stepping into another world. It is definitely one of the best hotels in the world. The garden and the whole property are 100% perfection. We stayed in one of the beautiful Riads - a whole 3 story building with a little court yard and a beautiful rooftop terrace. There were minor details that didn't make our stay perfect - the service was not as good as expected (I asked 3 times about pottery and only the 3rd time got an answer), apparently every riad comes with a butler, we didn't get one, the breakfast is a la carte and I don't like that very much (personal preference so no fault of the resort) and we booked a classic hammam treatment at the spa which I did not like at all; most of the time I had to lay almost naked and alone on a big marble platform in a huge room and I felt very, very uncomfortable.

Superd and unique

Tutto e’ vicino alla perfezione. Servizio impeccabile. Cibo squisito. Giardino dell’Eden.

One of the best hotel all over the world

Simply unique and uncomparable. High-end culturally embedded luxury, yet unbelievably friendly staff that makes you feel at home from the first second. Above our highest expectations.

Nossa estadia foi de apenas um dia, mas memorável. Acabamos conhecendo 3 ótimos hotéis em Marrakech, mas esse de longe foi o melhor em comparaçáo com os outros centrais.

Hotel majestoso

O hotel é absolutamente impecável. Lindo. Grandioso. Magnífico! É uma experiência de vida! Inigualável.

Mi è piaciuto tutto . Il più bell’ albergo da me v frequentato

Une expérience hors du temps

Cet hôtel fait honneur au Maroc et au monde de la haute hôtellerie. Il n’y a pas mieux au Maroc à l’heure actuelle.

Des prestations d’exception

Hôtel d’exception, un service impeccable, le personnel est aux petits soins. La décoration des riads est extraordinaire. Le massage au spa était excellent, le lieu est également impressionnant avec la grande verrière de la piscine intérieure. Un moment inoubliable où le temps s’arrête et le repos est bien présent.

Hotel dos sonhos, tudo perfeito

Com certeza entre os melhores hotéis do mundo, não tenho uma coisa para criticar apenas elogios. O hotel é um espetáculo, sem dúvidas o lugar mais bonito de Marrakech. O spa e as piscinas (uma outdoor e outra indoor aquecida) são um show a parte de tão lindos. A academia nota 1.000 com todos aparelhos possíveis. Todos os restaurantes e tudo que comi estava extremamente bem preparado e delicioso, tanto o marroquino como o italiano e o almoço no Le Jardin com sushis deliciosos. O quarto é um sonho, 3 andares, própria sala de estar, própria piscina no terraço e um quarto confortável e super escuro para dormir e relaxar ( pra mim muito importante). Reserve um dia extra apenas para curtir tudo que o hotel oferece. O staff foi excelente, muito atenciosos com todos os detalhes. Eu esqueci uma blusa dentro de uma gaveta no armário e quando trouxeram as malas eles me avisaram que eu havia esquecido e eles tinha colocado em uma sacola.

Tout était parfait ! Le plus bel hôtel que nous ayons jamais visité !

La perfection

Le luxe poussé au plus au point. Et sans bling bling. Tout y est parfait. Le service est exceptionnel.

Tout était parfait…………………………………………………………………………………...

Hotel espetacular, SAP indescritivel! Uma experiência inesquecivel, nesse hotel do Rei!

Hotellet är otroligt fint och visar upp det allra bästa av Marockansk arkitektur och hantverk. Vi hade förväntat oss lite mer av vår Riad, eftersom vi valt en finare men endast ett sovrum så fick vi ingen egen butler vilket ett hotell i denna dignitet borde ha till samtliga rum. Under vår vistelse var kungen av Marocko i Marrakech och hans familj bodde på hotellet, och detta märktes på personalen som var lite stressade. Men servicen är oklanderlig och lite "old school". Maten är helt fantastisk och slår de mesta som vi upplevt på liknande hotell. Poolområdet och trädgården är en upplevelse i sig, så det är en bättre upplevelse att stanna på hotellet än att ge sig ut på utflykt!