Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Airplane and boat transfer per adult: FJD 475 (one-way)

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Guests under 18 years old are not permitted at this adults-only property.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

Guests must transfer to the property via airplane and boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is accessible only via airplane and boat, or helicopter (surcharges apply). Airplane and boat transfers are available for a minimum of 2 guests; the listed mandatory transfer fee covers this option. Guests depart from Nadi International Airport (NAN) via 30-minute flight to Pacific Harbour followed by a 35-minute boat ride across the lagoon. Flights depart daily from Nadi Domestic Airport at 9:30 AM and 3:30 PM. The property will attempt to contact guests via the provided contact details immediately after booking to arrange transfers. If contact details provided during booking are not accurate or guests do not respond to the property, guests will be responsible for contacting the property directly to book their transfers. To ensure availability, transfers should be booked at least 45 days in advance. Transfers on specific arrival dates and times are subject to availability, and refunds will not be available if guests did not contact the property in advance as requested. Helicopter transfers are weather and daylight hours dependent. A minimum of 2 persons travelling together is required Transfers via helicopter are 35-minutes in duration from Nadi Airport. The fee is FJD 1,600 per person, one way. Departure times are confirmed 7 days before travel.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

16

Spoken Language

English