Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash Breakage deposit: EUR 750 per stay
• COVID-19 testing fee (PCR screening): EUR 30 per person, per stay.

We have included all charges provided to us by the property.

You need to know

• The seasonal pool will be open from May to October.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 14 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
• Property requires all guests aged 14 and up receive on-site PCR COVID-19 testing (EUR 30 per person, per stay).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 14 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Long-term renters welcome
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Property Registration Number 2022-48-0478

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately EUR 50 per person
• Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 8)
• Airport shuttle fee per child: EUR 100 (one-way), (up to 3 years old)
• Rollaway bed fee: EUR 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Arabic

Korean

Ukrainian

English

Italian

French

Turkish