Rodeway Inn

5.0

Poor

327 Guest reviews

5.0

Poor

327 Verified Reviews

Read all reviews

Cleanliness5.2/10

Service6.4/10

Comfort5.4/10

Condition4.8/10

location4.0/10

Neighborhood6.4/10

Value4.0/10

Amenities4.8/10

It is conveniently close to the Interstate Highway.

Nice bed and the shower is great except for the noise of the people arguing in the room yelling next to us but everything else is fine

Not a good room to go to

Room was trashing and sheets and towels was dirty asf

Bed was comfortable! Tub/floor uneven, bathroom door needs to be replaced, door to outside did not close tight, when locked it could still be opened, reading lights over the bed had no bulbs, couch was VERY stained! Shabby & rundown room! Was told it was a no smoking room but the tub & toilet seat had cigarette burns! Outside the room was a walkway then grass, the grass was covered with cigarette butts! Breakfast was scrambled eggs that were burnt, coffee was good but no choice for cream/sugar only powdered creamer & regular sugar. When I checked in, I was asked if I had a dog (chose this place because it said pet friendly) they charged me a $15 fee for the dog! Would not recommend this place

It was not at all pleasant and the conditions of the hotel are very deteriorated.

To many negatives

Check in was ok. Room was semi clean. Refrigerator did not work. A/C filter was the dirtiest I've ever seen. Prepare for noisy traffic. Breakfast was mediocre coffee was watered down. After checkout i went back a few hors later because i forgot my wall charger that had two wires connected for my smart watch and phone. It was not there and mysteriously no one had seen it. It had just vanished. They yried to give me a older sryle someone else had left but I told them no thank you and to have a great day. I wont be back because i cant stand a thief or a lier.

There was poop on the toilet, the floor was not vacuumed, the shower wouldn’t drain, (maintenance did come and run a snake to clear it but it made a terrible smell) the sheets were stained, and the was a dog barking outside during the night.

Very dirty!!! I found hair in my bed before I’d even gotten in it and the bathroom wasn’t cleaned:(((

Bad made non smoking reservations guy argue and say that argue and say that I didn't make a non-smoking reservation one it showed on my phone it was a non-smoking reservation the floor was like walking on a marshmallows it was disgusting I asked to be parked around front for room around front so I can watch my car it was just really really bad dirty I took three towels to mop the floor it was gross and all he did was go in and spray the room to make it smell like it there was none smoking room and it had been smoked in it was bad and then he sits there and lies and says there was a refrigerator in it and there's not a refrigerator I just videoed the room and I'm like where's the refrigerator I'm very I video the room you just came out of the room so where is the refrigerator oh I'll get you a refrigerator but the guy all he wanted to do was argue argue and argue I'm feeling my reservation wasn't correct when my reservation was correct and I showed it to him that wasn't that made him even more matter this manager has a temper it's very very rude and the room was nasty gross and I'm still trying to get over it the smell because I have asthma it was bad

Great property. New renovation . Night manager was very unprofessional

Everything was very nice rooms very clean service very good check in was very good very friendly people and very helpful

It was good for the few hours of sleep

Good- Available supplies Bad- Sheets were dirty

The bathroom needs a full reno. Floor was patched not fixed. Bathtub terrible condition. Water good. Black mold on ceiling. Fan not working. No coffee / tea machine in room. Floors need to have "lysol" or other antibacterial cleaner. Bed bouncy. Weird setup with mattress. Lamp shades etc never been cleaned or even dusted.

Great

The outside of the hotel looks okay. Things have been recently repainted. The neighborhood isn't attractive, but it doesn't seem particularly unsafe. The location is very convenient to both the interstate and the entire rest of the city. The interior of the room was clean but in very poor repair. The bathroom floor looked like it was about to collapse. Light fixtures were loose and damaged. The place is falling apart, but it was clean and repainted.

Filthy, broken fittings in the bathroom, doors delaminating, leaking toilet, noisy A/C, chewing gum on the floor in the bathroom, mouldy smell, light bulbs blown, cigarette burns on the bath, half painted surfaces. On check in was asked for a credit card deposit to be refunded in the morning. On check out had to wait while the room was checked! Told the deposit refund would take up to a week.. overall atrocious.

Roaches

I stayed one night with my daughter. The location was convenient to Lambuth campus. The bedding was dirty and the pillows non existent but, the actual bed was comfortable. The area around motel seemed sketchy. Front desk staff was super accommodating and friendly.

No

I finally got a halfway decent room, this time.

I’

Great staff, great room, great price and way comfortable bed!

Electric not working

Place is extremely run down. Pillows and mattress is disgusting. The rooms are awful! Breakfast is awful as well.

Reserved room near pool, it was unavailable. The room I was given had a crack at the bottom of the door which allowed bugs into the room. I lost count of how many I saw crawling on dressers and walls. Do not recommend as a trucker or otherwise.

You pay for what you get and this was a cheap hotel very dirty everything falling apart. I am just glad we bought our own sheets blankets pillow cases and disinfect spray. Condoms left behind headboard dirty towel’s left hanging up holes in the floor. One thing I can say is we didn’t see no bugs besides flies.

American Airlines waited until 12:32 am to cancel my flight I never checked in. Because I didn't prepay, I assumed I wouldn't get charged.

Great

Nasty.

The hotel room door had clearly been broken in to. The chain slide lock was half ripped out of the wall. The deadbolt didn’t work. The furniture in the room was broken and the shower leaked all over the floor. The room wreaked of all smoke and sweat. Bright light from front of hotel streamed in through curtains at night. The hotel staff person was unwilling to provide hot water for tea.

DO NOT STAY HERE!! cleanliness and safety concerns

After we checked in, we went to our room. The sheets had holes in them. The ceiling was falling apart, and the door was not secure. We went to check out right away. When asking the front desk for a refund, he stated we had to do it through the booking agent. When Hotels.com called the front desk, the front desk person lied and said the room was absolutely fine. DO NOT STAY HERE!! We were not given a refund and had to go spend money somewhere else to stay, where it would be clean and safe.

They did not change linens or towels for the entire 3 days I was there. The sheets had holes in them, red stains on one corner that could have been blood stains, generally run down, baseboards coming loose, large gap under the door, table was sticky bathtub drain ran slowly so I was standing in 2 inches of water while showering, floors were dirty, furniture looked like it was retrieved from a dump. I've stayed in better hotels in third world countries.

Dirty, Roaches, spoiled food left in dresser

Do skip the complementary breakfast

Nice enough property, but my room reeked of cigarette smoke. It triggered a terrible headache that I’m still recovering from.

The property is old, run down, and in dire need of a total renovation and upgrade. The property is primarily rented by full timers as a residence and even offers long term rates! I do not recommend this even as a one night stay!!! even though it is a cheap price!

Not a bad stay, its just a very old building and it showed. Could use a hot breakfast and a coffee maker in the room too.

Affordable

The staff was all nice

Non-smoking room had smoke smell. Bathtub had 15 inch crack where one stands for showering. Bathroom floor was wobbly, felt unsafe. No interest from staff to offer different room.

a real dump . would not stay againsofa warm , bath rm a mess, hvac barely working rodewY branded hotel being converted to extended stay america no brand stds meet

Charges a deposit that they do not disclose prior to check-in or booking and the gentleman at the front desk stated, “Of course we don’t disclose it online or over the phone or we would never have guests.” And then laughed. Booked and paid more for the single king -smoking but was given a non-smoking double after I pointed out the absurdity of the deposit to ensure no smoking. There was no hot water at all in the sink in the room. The TV was very small with limited channels. Bugs! Broken air conditioner. Telephone in room does not work at all. Wi-Fi barely works and you have to walk or use your cellphone to call the front desk about anything. Changes pricing as they please and do not always honor online bookings if they don’t agree with the pricing. Refuse to refund though. They ignore and seem to be okay with obvious drug dealing, fighting and prostitution as I was at the desk when someone came to complain and the hotel was rude to the man and anyone else who chimed in to back up his complaints.

Never again

This room was dirty and the lights flickering and the fridge and toilet wher all night making noises

This might be the best hotel/motel I have ever stayed at for the price. Fantastic in every way. Comfortable bed, great breakfast, clean room, friendly staff, etc. If your in the area definitely stay here.

Nope

Bathroom floor was falling in. Hotel room smelled horrible of stale cigarette smoke. Wasn’t clean at all. Trash and ashes thrown behind night stand.

Staff was friendly and helpful!

The facet had no hot water and leaked. The floor was very dirty,there were pennies on the floor from previous renter, the bathroom floor was in dismal condition. Even at a cheap rate this place was terrible

Nice

Property needs updated... Broken tub and tub surround, several lights did not work. Room was really dirty... Dust covered everywhere, ice covered freezer covered in filthy brown stuff, window so dirty we could barely see our car, floors left our socks black! DO NOT STAY HERE!

Location is good, staff was helpful and accommodating my needs!

Whoever did the remodeling, did a very bad job. Shower curtain Rod ready to come out of the wall. Bathtub was painted over. Flooring was not done properly, with tiles not matching up and gaps in between.

Ok

The property is obviously older and well-used. However, it was clean and extremely reasonably priced.

Housekeeping and maintenance are not as they should be. Staff was very helpful but the property left a lot to be desired.

Worst motel I’ve ever stayed in. Should’ve left.

Didn’t have the room I reserved. Non-smoking room smelled overwhelmingly of cigarette smoke. Place was filthy. Dead bugs everywhere. Didn’t ever step my bare foot on the floor. Shower was filthy and floor of shower was cracked and leaking. Sheets were full of cigarette burns. Room was incredibly hot. All the buttons were worn off the AC unit so it took 10 minutes for me to turn it on and then it took all night to cool the room down. I will NEVER come back.

Bed bugs, roaches, mold

The room was spacious! And the bed was comfortable. Breakfast was supposed to be served until 10am, but there was nothing available when I got there at 9am.

Terrible stay waste of money

Terrible worst hotel i been too. They stole my deposit claiming i stole a towel I do not recommend this hotel. They flithy floor is breaking in nasty staff flies everywhere

Avoid!!!

Left without checking in. Place was extremely run-down. Broken down vehicles in parking lot. Strong smell of Marijuana in parking lot. Pool has not seen use in years, was told it was under maintenance. Sketchy looking people hanging around outside and around rooms. Did not feel safe. Garbage everywhere. Pictures on website very misleading. Was denied refund.

The room we stayed in was absolutely horrible. Black mold hp the walls, water squished up from between the floor tiles when you stepped on them. We were charged a $30 no-smoking deposit, but when we walked into the room, it reeked of cigarette smoke. The "continental breakfast" was literally 1 pack of powdered donuts and old coffee. I mean, you get what you pay for.

Need more updates stuff

The staff was wonderful but the room was lacking. Only one light in the room worked, there was dirt and hair behind the bathroom door and the mattress wasn’t very comfortable.

Nice stay

I was visiting Jackson Tn so I could go see Zach Rushing and his crew in Henderson Tn. The hotel is a bit rundown BUT They are in middle of a major renovation. My only major issue was the fact the shower had no Cold water. I let them know when I was leaving and they thanked me. I was only there for one night and it was a very clean and comfortable stay.

Had ashes in the room on the counter, and in the drawers when I first got there

Bugs everywhere

Nice new bed. Management quickly addressed anyone being loud at night

After 6 rooms the mattress apparently had bed bugs. There is a serious issue here. Mattresses laying outside all over the property. I wish i could share pictures. NASTY!!! The floor is rotten upstairs and falling into the first floor. The pictures on here must be from 20 years ago. The pool hasnt had water or been cleaned in 10 years. Its nasty. Looks like a place for hour rental for a paid person. Im sick of people the lie! Do not book ever. Stay in your car before this place

The door did not close all the way. There was a gap in the outside door that you could clearly see through to the outside. The area was not safe. I left without staying.

Only thing I noticed was that there was occasionally a roach or two. Other than that it was pretty clean.

Room was comfortable but not thoroughly clean.

Looks like a bunch of permanent people staying there. Definitely run down.

Staff was extremely rude my wife and I had to change rooms 3 times because of cockroaches and bed bugs. This is the epitome of a crack motel. I highly recommend staying away from this place. Hands down most disgusting hotel I've ever stayed at.

You get what you pay for.

Bathroom was in desperate need of repair. Had damaged floor boards, and holes in the wall. Low price and I see why did not stay a while night

The man at the front counter was friendly and made us stand at counter so he could spray the room down with Febreeze.The room needed to be cleaned,the bathroom had been used prior to our coming into the room.Property wasn't ran down,just needed some minor upgrades.Free Breakfast was old bananas and cereal.I guess better than nothing.

The property was horrible. The floor was crackling when you walked on it. Paint peeling off the wall. I am a travel nurse and I had my grand children with me. This place is not safe. I did not stay in the rooms that I had booked. They lied and said I stayed in the room for over an hour. They would not refund my money. The only good thing was the receptionist. She was very polite and professional. Don't waste your time staying here.

Very dirty

Before receiving room key, required to sign a waiver of Expedia discount. This was absolutely the worst accommodation I have found, no light over the only mirror, damage to doors, and furniture unacceptable to any Goodwill.

Roaches

You could feel the hole under the tiles in the bathroom, they moved when you step on them. Water in the shower was like warm at best. The whole place needs a make over.

There were bugs all over the room and it was very noisy because of the proximity to the interstate.

Room was ok. We experienced roaches. We had to go get our own bug spray.

I like the cleanliness and the comfort of the room.

This place was disgusting. Run down, cigarette wholes in the sheets and a mouse running around.

Too many people wandering the property. The room is in BAD need of repair.

We were confirmed a king sized bed and none was zvsilzble do we got two doubles. Posted breakfast on web site and sign out front. No breakfast since Covid. Seriously? Poor excuse at this point. Would not refund. Our room was clean but lights not working. One didn’t even have a switch

it had roaches the staff wore nose rings and was very unprofessional not custody at all when we checked in

Floor was not clean. I carried what i swept up and showed manager unexceptionable for just checking in

Getting better

The motel is slowly updating all the furniture, beds and everything else

They did not have breakfast included as indicated on your site. However they allowed cancellation of reservation.

A lot of noice in.parking lot, all night long

I can say that the sheets were clean, but that is about it. The room was in very poor condition and smelled heavily of disinfectant.

most disgusting room ever

I am blessed to have Jesus in my life !

The clerk at check in was great! friendly and helpful !?She was excellent!? the room was ok byt the TV didn't work ! the Heat couldn't get to vome on because lighting in room wasn't enough to see controls ! I call the front desk on my cell phone no room phone ! The night manager came got the heater to work ! Shower was hot n great ! the shower curtain needs replaced ! Disappointed NO BREAKFAST ! Blamed it on covid ! oh well cost was low ! if you want the RITZ rent a more expensive one ! LOL

Bad, Bad,Bad. Dirty and very unsanitary.plaster falling and tub peeling, couldn’t use it. We left and went somewhere else

Dirty, noisy and in need to repair.

The first room we was in, was infested with croch roaches. Then they moved us to another room so they could treat that room. After that the stay was fine and they gave a discount on our pet.

Had bed bugs and roaches everywhere WOULDNT refund for the room

The room was disgusting. Floor had been damaged and sagging. All light shades were broken and filthy. Microwave was dirty and didn't work. Didn't attempt to look in refrigerator. Toilet didn't flush. Dresser was falling apart.

Stay away!!!

There was a large bug in the room when we walked in. The tub was disgusting and the shower curtain was full of black mold. The blankets and sheets and blankets were filthy. One of the pillows appeared to have blood stains. Worse part of it all my daughter and granddaughter woke up with several bite marks. Worse experience ever! I will never stay there again and recommend no one else does either. We were in room 108.