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Hotel Riu Palace Mexico - All Inclusive
Avda. Xaman-Ha, Manzana 3, Lote 4, Playa del Carmen, Mexico, United Mexican States
Most Popular
Other
Avda. Xaman-Ha, Manzana 3, Lote 4, Playa del Carmen, Mexico, United Mexican States
Hotel Description
With a stay at Hotel Riu Palace Mexico - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Beach and Playacar Golf Club. This all-inclusive property is 1.9 mi (3.1 km) from Playa del Carmen Main Beach and 5.1 mi (8.1 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 434 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 56.57 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Minimal age
18
Spoken Language
German
English
Italian
French
Spanish
Amenities
Description
Avda. Xaman-Ha, Manzana 3, Lote 4, Playa del Carmen, Mexico, United Mexican States. See map
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Hotel Description
With a stay at Hotel Riu Palace Mexico - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Beach and Playacar Golf Club. This all-inclusive property is 1.9 mi (3.1 km) from Playa del Carmen Main Beach and 5.1 mi (8.1 km) from Xcaret Eco Theme Park. Make yourself at home in one of the 434 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
- Essential workers only - NO
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 56.57 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Minimal age
Spoken Language
German
English
Italian
French
Spanish
Amenities
Highlights of your stay
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Banquet facilities
Transportation services
Accessible facilities
Other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Golfing nearby
Scuba diving nearby
Laundry facilities
Television in common areas
Garden
Personal motorized watercraft on site
Free breakfast
Health club
Children's pool
Spa services on site
Multilingual staff
Free use of nearby fitness center
24-hour front desk
Porter/bellhop
Limo or town car service available
Windsurfing nearby
Full-service spa
Spa treatment room(s)
Sauna
Wedding services
Children's club
Designated smoking areas
Pool umbrellas
Billiards or pool table
Wheelchair accessible path of travel
Number of restaurants - 6
Number of meeting rooms - 1
Tennis on site
Number of outdoor pools - 4
Number of hot tubs - 1
Fitness classes on site
Kayaking on site
Playground on site
Sailing on site
Snorkeling on site
Surfing/bodyboarding on site
Volleyball on site
Windsurfing on site
Free self parking
Computer station
Number of bars/lounges - 4
Number of poolside bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Daily
Beach sun loungers
Pool sun loungers
Beach towels
Free buffet breakfast
Children's club (free)
Vegetable garden
Uncovered parking
Bicycle on site
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Secured bicycle storage
Vegetarian breakfast available
Humane animal treatment
Locally-owned & organized tours & activities
Guest education on local ecosystems and culture
Energy-saving switches
All property's electricity comes from renewable sources
Comprehensive food waste policy
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic straws
Water-efficient showers only