Never stayed in a Riad before - it was a lovely building in a quiet lane. Communicating with the staff was difficult as I speak no Moroccan and they spoke no English, French or Spanish

DO NOT BOOK THIS PLACE! it’s a scam! I booked through Expedia and they overbooked and did not have any rooms for us. We could not even get our money back as they never responded to Expedia for our refund. They offered us another room in another Riad that was small and had no AC. We did not accept and they literally kicked us out of the riad onto the streets. Disgusting customer service! I asked to speak to manager and no one came. Please do not stay here! In addition we had to pay a street guide money to show us how to get to the place as google maps does not have the correct address (we attempted to tell the lady and she did not pay any attention to us). I am warning do not ever think about booking here!

Excellent staff, nice riad in the medina

This is a nice riad in the medina. It is initially hard to spot but one gets used to it after few trips. The room was clean, but small for three people. The bathroom was adequate but no luxury and smelled drainage. The staff were suberp and very helpful. We are planning to pay by credit card but had to pay cash apparently the CC was not working. I recommend this place for someone would like to stay in a riad.

simply stunning

This is my 2nd time in Marrkesh and was the best experience due to the Riad and staff. 5 mins from the main square. 10 mins from main mosque and from other attentions. The manager Maha is just fantastic. Made a real effort. Hotel organised taxis, excursions and hamams at good prices.

Nice Riad in the Medina

The riad was very beautiful and the staff was amazing. The first night we arrived the air conditioning and the tv were broken, when we spoke with the owner over the phone she tried to convince us that the a/c worked that way, that it was a gentle a/c and it was fine. I insisted that once we turned it on it would turn off after 30 seconds, finally on the second day it was fixed. The riad is a little hard to find at first, and when you arrive at the Medina you have to walk about 12 minutes carryig/rolli g your luggage over cobble stones. The rose sable suite we stayed at was beautiful and it had 3 twin beds as stated, however I would not call this a suite, there is barely any wardrobe space, and no place to store luggage so you are left with very little room to move around. There is no pool or other amenitoes. The continental breakfast was very good and everything was fresh.

Don't try to find at night!

Getting to this Riad involved going down dark, narrow alleys. The staff were noisy, tv blaring, voices gossiping carried and echoed off off all the tiled walls. Spanish guests entered late and loudly carried on as if they were the only guests. The bed was comfortable, but impossible to sleep there with all the noise.

great place

Very nice people running the Riad

Good Riad

Great Riad. Hosts were great, and provided us with tea and cookies when checking in, breakfast every morning. (very continental. When I say breakfast I mean "bread and jam and butter.) Room was quiet, clean, and plenty of hot water! I couldn't the TV to work, but that could have been user error, and really….you're in Marrakech. Who needs TV?! Pool wasn't as large as I thought it was going to be so didn't use.

A mixture of good and bad.

My experience here was quite mixed. I had arranged with the ryad to have a taxi collect me in the airport and a cart ready to bring us through the pedestrian zone. The taxi never arrived. (many other Ryads had taxi drivers waiting for their clients). After 20 minutes I phoned the ryad. They said they would ring back in 10 minutes. They didn't. So after a further 20 minutes I phoned again. No answer. After waiting a full hour, and with the airport closing and few taxis remaining, I took my own taxi. Near the city, the ryad did phone and give directions to where the cart was waiting. When I went to pay the bill the next day, my card was rejected; my second card was rejected; my friends card was rejected. I was in a panic, as my cash was limited. On one attempt at using the card, the manager keyed in 9,600 Dirhams instead of 2,600. If that had gone through, I would have been bunched.

Take the rough with the smooth

Reservation issue meant inferior accommodation on our first night - this was very disappointing. Booking system has to improve as matter of priority. This followed a two-hour wait to pass through immigration upon arrival. From second day onwards, we were very grateful for the personal service delivered by a hard-working and kind team. French toast, cronuts, potato scones and freshly-squeezed orange juice were noted highlights. Apart from having a large and spacious room with a hot bath, we were provided with the opportunity to freshen up before leaving for the airport. A great final impression. Finally, this riad is located in a dark lane off the main street. You may need to carry a torch during the winter months when travelling through the one tunnel required.

Brilliant Service

All workers in Riad Lila are very kind. If we come to Marrakech again we will definitely stay here. It even has a cute little swimming pool.

Excellent Oasis In Marrakech

Riad Lila was one of the best riads I've stayed in throughout Morocco. Located very close to Jemaa el Fna, the riad is beautiful, clean, and quiet despite the noise of surrounding Marrakech. The staff were very accommodating and the riad kitten was adorable. The only complaint I have was one of our rooms was not ready the first night, but the staff were able to set me up in a neighboring riad and made our group a wonderful tagine dinner to compensate.

Wonderful!

What a fantastic place, it is everything it looks to be in the photographs! After winding down some narrow alleys following a little local boy (thank the lord for him!) we arrived at a solid steel door in the middle of an alley and feared the worst... when the door was opened all our fears evaporated, we were greeted with mint tea and biscuits and after filling in a quick form we were taken to our room. The bed was the biggest I have ever slept in and the place was immaculate! Also, I wasn't feeling great one night and they brought us food to our rooms (not a service the Riad offers) which I thought was really generous! Overall a wonderful place and highly recomeneded - a small tip this Riad is not far from the main square at the N.E corner, not near the mosque that the Hotels.com map intimates!

a beautiful raid with lovely staff!

Riad Lila itself is a beautiful riad, the décors were stunning and felt lovely to be in. the staff including the house maid, security man and the manager were all more than very friendly and welcoming which made our stay even more pleasant and also very attentive. The only disadvantage I can say is the location of the riad and the alleys that had to be walked to reach it but the lovely security man was always around at night time and he had escorted us back to the riad every night which didn't make it a problem. The room was very clean and beautiful and we slept without any problems. Overall, excellent riad with amazing staff. Thank you for your amazing hospitality, we truly felt welcomed! will definitely return!

"Women travellers take note"

firstly, the address for the hotel was no complete - so our taxi driver & others we asked were unable to locate the address for the riad. We ended up seeing a sign by chance when we wandered up the souks. We arrived in Marrakech at about 6:30pm at night, so the sun had gone down and it was dark. Riad Lila was really difficult to find and for two female traveller's we must admit it was not ideal to be walking the dark alleys at night. The riad itself is stunning, and the staff were amazing. The location was just too far from the square and it felt scary to be walking the alleys at night.We actually felt a little unsafe once the sun went down. we ended up moving to another hotel that was situated in a better location so we could go outside at night and not be concerned about getting back to the riad.

Estancia muy buena en este riad. El personal encantador. Siempre estan atentos a ver si necesitas algo. Lo recomiendo

Sur 2 chambres réservées et payées chambre Lila et Jasmine il n’y en avait qu’une de libre. C’est inadmissible de louer une chambre à deux fois pour moi et quelqu’un d’autres.... Je demande le remboursement de la chambre Jasmine occupée par dnaitres gens, je n’ai jamais vu ça je suis choquée. J’espere être rembourser car pas d’internet qui fonctionne pour alerter tout ça. Merci de m’appelé c’est urgent 0671761245

Veldig sentralt plassert i medinaen, ellers ikke så mye positivt. Vi var 3stk på tur og bestilte enkeltsenger. Vi fikk 2 enkeltsenger og en trebenk til sistemann. Dusjen funket ikke første dagen, men de kom og fikset den senere- måtte bruke dusjen på ett annet rom. Mye støv på speil og lamper påbad. Vi hadde 1 nattbordlampe uten skjerm- da kunne de like gjerne ha fjernet lampa! Alt på vegger hang egentlig på halv12; lamper og speil skeivt montert og ett elektrisk arbeid på vegglamper som ikke så særlig sikkert ut med lett tilgjengelige ledninger. Frokosten var heller ikke noe særlig for en nordmann. Du får servert 4-5 forskjellige typer tørt brød til bordet med litt smør i en skål, kanskje jordbærsyltetøy, 1 bit ost pr pers og ett lite glass appelsinjuice i tillegg til kaffe/te. Høyst skuffende frokost. Wifi funket nesten hele tiden, men signalet er dårlig. Vi kommer ikke til å anbefale noen å bo her eller komme tilbake til denne riad’en.

繁華街に近い

朝食付き・泊り静かで問題なし。 ホテルの場所を見つけることが大変。仕方がない苦情か。 この街の迷路とこのホテルは入り口が民家で看板も小さい。

Arnaque piège à touristes

pas d’accueil à l’aéroport ,aucune réponse à nos mails et appels. Pas de chambre disponible à notre arrivée. Nous avons été orientés vers un autre Riad qui ne disposait pas des mêmes prestations. Accueil déplorable du personnel du Riad lila

Hotel encantador, muy limpio, comodo y agradable

La experiencia fue encantadora! Maha la persona que nos atendio fue demasiado buena y solidaria con todo, el personal del hotel muy amables y sociables a pesar del cambio de idioma y cultura.... El riad es hermoso, limpio, agradable y lleno de encanto... tanto el check in como el check out muy flexibles y tienen conexiones con excelentes planes turisticos a muy buen precio!!!!! Recomendadisimo 100%

交通方便，价格合理

不错的酒店，位于老城，方便去各个景点，干净而且服务好，价格也合理，如果再去我还会考虑入住

Top du top

Top du top ! tout le personnel s'est plié en 4 pour satisfaire nos attentes. Une gentillesse, une disponibilité et une discrétion quotidienne. La chambre eatit super propre tous les jours.La propriétaire des lieux est connu dans le quartier pour sa grande gentillesse. Vraie picine :) Tout était parfait. Adresse à garder précieusement. Le riad est à quelques minutes à pieds de la place Djema Fnaa

Convenable

Un sejour agréable.

Perfect

Muy recomendable. Muy amables, muy limpio y terrazas y piscina bien. Ubicación muy cómoda. El desayuno muy bueno.

Fijne Riad vlakbij plein djemma elfna

Een hele fijne verblijf gehad. Hotelpersoneel is echt heel vriendelijk. Enige minpunt was de kleine steegjes waar je doorheen moest lopen voordat je bij het Riad bent. Zwembad stelde ook echt niks voor heel klein en vol met beestjes. Maar voor de rest een fijn verblijf gehad en zeker voor de prijs wat wij betaald hadden.

Beau Riad

Beau Riad Voyage en famille avec une petite de 19 mois Très bien passé Dans le souk à même pas 5 minutes à pied de la place jemaa fna Personnels sympas Super gentil Je vous le conseil

Séjour très agréable !

Riad très calme, très bien situé, à 2 min des souks et à peine 5 min de la place jammal efna ! Nous avions la suite "Eva rose" un peu sombre mais avec une somptueuse baignoire ! En point négatif, nous avons des petits soucis d'eau chaude.. Grande baignoire qu'on ne peut remplir. Piscine non chauffer.

Riad au coeur de la médina

Il faudra prévoir un guide pour aller du taxi au riad. La zone est piétonne. Environ 3 à 5 €. Riad charmant au coeur de la médina. Boire que de l'eau minérale pour éviter d'être malade. Attention au glaçons.

Très bon séjour

Très bon séjour, acceuil chaleureux, chambre très confortable. Riad assez dur à trouver mais en demandeant à une personne on s'y retrouve bien

Muy recomendable

Nos gustó mucho. El riad muy acojedor y bonito y el trato muy bueno. Está en el interior de la medina. La zona es un poco tétrica de noche, pero en ningún momento tuvimos sensación de inseguridad.

séjour excellent

très bien accueilli dés l’Aéroport , Riad très propre est bien tenue , personnel au petit soins , ne nous a rien refusé , surtout a mon fils qui a autant profité que nous même . et petit plus pour AÏCHA , très agréable et toujours souriante

Riad Lila atsauksme 2015

Riāda ir visai kompakta- istabas ir tikai 15 m2 lielas, nevis 33 m2, kā bija aprakstā. Līdz ar to trijatā istabā dzīvot ir visai saspiesti. Bildēs izskatās stipri labāk, kā dabā. Riādai noteikti nevar dot 4*. Luksus numurs ne ar ko neatšķiras no citiem numuriem. DVD nav. Nav arī augstākā līmeņa gultasveļa- tiek lietota parasta gultasveļa. . Riādā iepējams pasūtīt ļoti labas vakariņas. Papildus serviss- transports vai ekskursijas- riādā netiek piedāvāts. Citādi- patīkama riāda ar patīkamu, atsaucīgu personālu. Var maksāt arī euro skaidrā naudā.

Precioso

Por suerte nos habían advertido que no tuviéramos miedo de los lugareños que nos iban a querer acompañar, que eran necesarios para llegar. Las callecitas del trayecto son oscuras, angostas y hasta con un mini túnel....parecía tenebroso, pero una vez que identificamos donde estaba el hermoso Riad, saliamos y entrábamos incluso a altas horas de la noche sin problemas

Riad charmant et equipe sympa

Joli riad bien place dans la medina personnel tres disponible un petit probleme pas de tele moi ca m a manque

Très sympathique

Hôtel très agréable et charmant. Les filles sont toujours à notre service et elles sont surtout très gentilles. Malheureusement la climatisation est tombée en panne pour nos deux dernières nuits. Nous n'avions pas non plus accès au câble car le décodeur été en réparation. Je conseille vivement cette hôtel car il est vraiment chouette!!

Très bon séjour

On est arrivé au Riad avec un pote à moi on a tout de suite été très bien accueilli, un personnel à l'écoute Naïma au top si vous avez un soucis elle sera toujours là peu importe le moment de la journée. Le seul petit bémol est que la piscine étant ouverte avec les pluits tropicales pendant notre séjour on a pas pu bien en profiter et les chambres ne sont pas assez isolée donc on entendait souvent le ménage qui se faisait le matin et la connexion Wifi dans les chambre n'est pas top du tout. Sinon Riad très calme dans son ensemble et un personnel très à l'écoute et dévoué (mention spéciale à Naima). Je recommande vivement

trato correcto, el desayuno un poco monótono pero la localización muy buena cerca de la plaza.

Un séjour inoubliable

Très satisfait de tout ce qui précède et pour sa proximité de la place historique Jamae Fna

Una estadía, ambientada al estilo Marroki, muy be

Bellicimo Riad, muy cordial la atención, bien ubicado en la Medina,un poco difícil de encontrar.

Una belleza Marroquí

El Riad Lila es realmente hermoso, la atención muy buena y muy cálida, cuesta llegar hasta él,ya que se encuentra dentro de la medina, pero en Marruecos, siempre encuentras alguien dispuesto a guiarte por algunos dirhams.

Hübsches Riad Personal sehr freundlich und bemüht

Wir hatten es zum starten für eine Rundreise ausgesucht leider haben die Transfers vom und zum Flughafen nicht geklappt erst nach ca. 1 Stunde mit mehrmaligen Anrufen.

Ryad lila avis du 28/10 au 04/11/14

Super sejour au sein du ryad lila, qui offre un confort comme a la maison. Proche de la grande place et du centre de tout commerce que nous faisions a pieds, nous avions loué une voiture qui est resté sur le parking tout le long du sejour. Le personnel tres present et tres serviable nous avions neanmoins du passer la premiere nuit dans une chambre tres petite car notre suite deja reserver ete ocupé.... Nous n'avions pas non plus vu la responsable qui envoyé son personnel pour communiquer avec nous....

Et skjult åndehul i den kaotiske medina

Virkelig søde værter, der serverer et skønt morgenmåltid med frisk appelsinjuice hvor i huset, du ønsker dig det. Det kan anbefales at tage på tagterrassen med udsigt over byens tage. Tip: kom til hotellet før mørkets frembrud, da det er lidt en rejse at finde stedet og kræver en potion tålmodighed!

Excellent service, greay breakfast, nice room

All hotel staff were extremely nice, they treated us very personal and flexibel

A revoir

Pas de télé. Piscine salle. housse de coussin salles

This Riad was located close enough to Jemaa el-Fnaa but you could hardly find the direction by yourself unless you clearly identify the walking route in advance. The street is too narrow for taxi to enter. Pls watch out the locals who kindly offer to take you to the Riad, who in the end asks for "something" in return. The Riad itself was gorgeous and the moroccan female staff were very nice and kind. We actually got tired of Moroccan locals in Medina who always ask for money, money, money... but these ladies were totally different and we really had relaxing time here. The only thing is that; we were 3 people and the room I reserved was with a capacity of 3. We were expecting a king bed with an extra bed in the room but there was only a king bed. They said they could install an extra bed but we didn't ask for it since there was no space available for an additional bed. We are skinny girls so we were fine sleeping alltogether on a king bed. Overall I'd recommend it to anyone visiting to Marrakesh but don't forget to bring a detailed walking plan with you

Riad charmant en plein coeur de la medina

Bon Riad situé idéalement dans la médina. Ne pas avoir peur du dédale de rues à prendre pour y accéder. Le riad est typique, bien décoré et les chambres sont confortables. De plus par sa taille le riad convient a tout type de voyage : famille, escapade amoureuse, passage éclair...Enfin grand point fort, le personnel y est très accueillant et serviable. Vous l'aurez compris hôtel à adopter lors de votre passage à Marrakech.

Voor een bed en breakfast, is het redelijk goed.

De eerste dag was het een teleurstelling. De taxi die wij vanuit Nederland in orde hadden gemaakt, voor 15 euro, kwam niet opdagen.Riad Lila gebeld, er werd niet opgenomen.Door hulp kregen wij Riad Lila eindelijk te pakken.Wij zijn deze mensen erg dankbaar dat zij ons geholpen hadden om contact te kunnen krijgen met het Riad.De taxi had motor pech, wij moesten een andere taxi nemen,voor 20 euro, na onderhandelen werd het 18 euro. Met de bus van de airport naar het plein kost het je 3 euro. Wij werden opgehaald door een "koerier", door Riad Lila gestuurd, voor 10 euro.Wij hadden een handbagage (op wielen) en een handtas van ongeveer 7 kilo, die hij halverwege van mijn man overnam.Hij werd onvriendelijk toen wij het niet wilde betalen, na onderhandelen werd het 8 euro.Wij hebben 6 nachten gebruik gemaakt van Riad Lila.Het is dichtbij het Djemaa el fna plein, ongeveer 5 minuten op loopafstand. Geuliz (het centrum) is het ongeveer 40 minuten op loopafstand, met de taxi betaal je 2,50 tot 5 euro, onderhandel voor het instappen.In het overdekte winkelcentrum vond ik de spaghetti en lasagne heerlijk. Na de ramadan wordt de klok een uur vooruit gezet,welke dag het in gaat weet men niet, dit kregen wij tijdens het uitchecken te horen.Als shopper,genoten van Geuliz,het plein vond ik de drukte minder leuk.Een aanrader zijn de winkeltjes buiten het plein. De taxi naar de airport is ongeveer 7 tot 8 euro, ook onderhandelen voor het instappen.

Hotel centrico

Hotel centrico, aunque no es facil encontrarlo a la primera. Personal encantador. Repetiré si vuelvo