Perfection

I loved being in this beautiful place. The small team works very hard to take good care of the guests. As a solo traveler I felt well looked after. They helped arrange my transportation from and to the airport which made things a lot easier for me, especially arriving in Morocco for first time. They also helped arrange a hammam spa treatment - it’s convenient and comfortable that the spa is on site. Possibly my favorite part was the roof deck — such a peaceful place to spend the afternoons into the sunset.

Our room did not have quick access to hot water. You would actually wait a minimum of 15 to 20 minutes for the shower water to get warm. The breakfast is below average. Very limited choices The receptionists are friendly

Thank you Abdo, Barahim and Mohammed for the great stay!

That most amazing Riad

The most amazing stay at Riad Janate, as a solo Traveller feeling safe is a priority and I felt safe and well assured by all staff at the Riad who went above and beyond to make sure my transfers arrive even dropping me off to places and I’m so grateful, they were always on hand if I needed anything. The room was beautiful with the most amazing view of the Riad, breakfast was lovely and the chicken TAJINE for dinner was 10/10 I will be definitely be returning 100%

The smell of the place was beautiful. The staff were extremely helpful. Marrakech is a maze so be prepared!

Riad Janate is a beautiful Riad, definitely up to the 4* mark! We were given a beautiful, large room to share between 3. The staff went above and beyond to help especially Mohammed who arranged a beautiful birthday surprise for my mum! Spa facilities are great and breakfast was great too, it was a shame we could not eat much as our flight was very early and we had to leave!

This place is beautiful and the people there are amazing! I would definitely stay there again they are very welcoming and helpful!

All of the staff was amazing! Saide, Abdo, brahim. They all helped us by walking us to and from the road, ordering taxis for us, keeping in contact with the taxis so when they dropped us off one of them will be there to pick us up. They were all amazing!

BEAUTIFUL RIAD

Great Customer service, I wish I remember the name of every person who helps us at the riad like mouad everybody smiles and is always willing to help. it is a beautiful Riad. every detail on the decoration was delightful to see. If you really want to have a real experience at la medina, this is a great place to stay.

Nice hotel, not able to properly sleep though

If you value sleep - don’t go there. The windows are inward bound and you hear everything other guests and staff is doing/talking about. The rooms are nice and clean, great comfy bed - unfortunately a bit dark (also with the electrical light) and smelly without the air conditioning on. Very nice and friendly staff and very pretty and cosy area in front of the pool. We rather hang out there, then in the room. When checking out they tried to charge us extra fees and taxes, although this is already included in the hotels.com booking price. I managed to get this removed from our bill.

Staff are excellent. They couldnt do more for you. Always helpful but we found service during bfast slow. The drivers they use are one of the best esp Hamza. Riad is beautiful with lots of character. Beautiful ambience. Loved staying there except for last excursion when timings ntt kept and we missed sunset and one person did not get dinner at the desert.

I would happily recommend!!!

Overall I had an amazing experience at the Riad Janate. The staff were amazing and very helpful. Our suite was beautiful and the bathroom was huge but the bed was very firm. My only complain was everything at the Riad was charged in euros, which I find a bit odd as I am from the UK, they did convert to the local currency but as it was already in euros I felt I was being charged more.

Property is a gem. Everything is rated five stars. I will be returning everytime i am in Marrakech. This is 10 times better then any hotel.

Wonderful place!

I had a great time at riad Janate! The place is beautiful, just as the pictures show! Different magic spots, great food and a wonderful view from the rooftop. The haman and massage were amazing, as the breakfast!

Fantastic nice Riad with excellent service and food. Beautiful renovated.

Bon Riad mais quartier déconseillé

Le riad était très beau dans l’ensemble mais sa localisation n’est pas du tout recommandée pour famille / amies / couple. En effet, je déconseille de sortir le soir (après 20h) car de nombreuses personnes mal intentionnées vous disent que les routes sont fermées dans le but de vous guider vers une impasse et vous voler. Le quartier est très pauvre, sale, et les fréquentations laissent à désirer. Éviter de séjourner à la médina. Le personnel est très sympathique malgré tout, et le riad est joli à découvrir. Merci

El mejor Riad del mundo mundial.

El mejor Riad del mundo mundial. El alojamiento es increíble. Uno de los mejores hoteles/alojamientos en los que hemos estado. Sin duda, lo mejor de todo ha sido el trato recibido por el personal. Hacen todo lo posible para que te sientas a gusto y para que tu estancia sea toda una experiencia inolvidable. Las habitaciones, el desayuno, el hammam, la piscina… y también el intercambio cultural con el personal del hotel. Una gran experiencia muy, muy, muy recomendable.

Sans hésiter

Tout était parfait ! Le personnel au petit soin, nous avons demandé un Hammam au dernier moment et tout était pret. Vraiment super !!!!!

Nous avons séjourné moi et ma femme pour une nuit et le service était impeccable. Merci a moulay hassan qui était aux petits soins et très serviable. Le riad est très beau, je recommande fortement !

Un séjour de rêve !

Nous avons passé une séjour fantastique de quatre nuits au Riad Janate. Nous avions la chambre n6, une grande chambre familiale que nous avions choisie. Chambre très spacieuse avec deux lits doubles, une grande salle d’eau avec douche. Nous avons apprécié la propreté et qualité de la literie. Du fait des décisions des autorités beaucoup de visiteurs ont annulé leur venue, nous étions donc seuls durant tout le séjour. Le personnel a été aux petits soins avec nous, en nous guidant dans le quartier, en nous préparant chaque matin un petit déjeuner de rêve (très varié et changeant chaque matin) et un très bon dîner également. Même si trop copieux pour nous le menu entrée plat et dessert obligatoire. Le lieu est vraiment splendide ! Joliment décoré et calme à souhait. Je recommande vraiment le Riad Janate aussi bien pour un séjour en couple qu’en famille. Les prix sont bas par rapport au service reçu.