Riad Dar al Kounouz

Riad Dar al Kounouz is a beautiful building, tucked away in a quiet place within a few minutes of the medina. It is relaxing with kind, thoughtful, friendly people. Lovely roof garden too.

Hospitality!!

Beautiful traditional Riad. Ultra convenient location. Warm and welcoming staff. Well done!

lovely stay

Absolutely gorgeous riad in the heart of Marrakech. The rooms were large and elegant and the service was great. Would definitely stay here again.

amazing stay

I was traveling in Morocco alone, and I had some difficulties in my travel. First I got my leg injury on the day before I arrived at Marrakech, and second my credit card had connection problem between the bank in my country. (couldn’t withdraw money!) The staff in this riad were very nice, one talked to the other guests to solve the credit card problem, and the other guy made a light meal for me. Both guys took care of my leg. Finally the card turned out to be available in Restaurants and souvenior shops, so I did not starve, and made to go back to my country. I really appreciate these guys, and I definetely recommend this riad when you travel in Marrakech. The room was nice and Jamaa el Fna and Koutoubia mosque are walking distance.

This Riad has a lot of character, is clean, offers great personal service and is located close to the main square in the Medina (the older part of Marrakech, which I think is where most visitors would spend their time). I recommend it if you like a comfortable, clean hotel with great local flavor. It is located at the end of several long alleyways off of another narrow street, and it would be very hard to find the first time on your own. It is not directly accessible by taxi, which is common in the Medina part of town. I highly recommend that you ask the Riad staff to arrange for a driver to pick you up at the airport, and they will also arrange for a porter to meet your taxi and bring you and your bags to the Riad. The Medina part of town is old and looks pretty scary when you first arrive, but seemed safe after we walked around and is full of character. I suggest asking the Riad staff to arrange for a guide to take you around the Medina area your first day - a half day is around $50 and is well worth it - the guide will bring you to some nice shops too, but there is no obligation to buy. If you are an adventurous traveler, you will enjoy this Riad experience. If you like to stay at five star hotels, this is not for you (and you should probably stay in the newer part of Marrakech).

Beautiful hotel, exceptional service. Would stay here every time I visit Marrakesh. The only thing is it's tricky to find but the staff is very helpful (providing maps, walking me to the taxi pickup, etc)

Great stay!

Great experience with friendly staff, nice WiFi in the common areas, excellent dinner and music.

Fantastic room with warm and sincere staff

When I first walked in, I was amazed by the open courtyard with ornate columns and palm trees. A water fountain in the middle really gives the feel of an oasis in the desert . Birds were flying about high in the trees and I was served a mint tea with biscuits to get a chance to relax before seeing my room. There is also a rooftop garden that was a great place to sit on a couch and read, quiet above the chaos of the streets. Everyone I met at the riad was incredibly friendly and helpful and you can really tell they truly care about the guests. My room was well-appointed with interesting paintings, furniture and antiques. It was very comfortable with a lot of personal touches and ornate carvings. The morning breakfasts were excellent and I loved the room they are served in. I can't recommend this place enough. I guarantee you will be happy here. If you are worried about finding it, don't be...that's part of the fun. However, if you really don't like exploring (why are you going to Marrakesh?) use google maps to search for this address: "Mouassine, 54 Derb Snane, Marrakesh, Marrakesh-Tensift-El Haouz, Morocco". Once you're close and have found Derb Snane (look for the mustache-like graffiti or small metal sign), just follow the map attached. You'll be able to walk right to it.

Dar al Kounouz a beautiful haven

Zac and the staff at Riad Dar al Kounouz were fantastic. They were always more than happy to help with questions or requests. We had never been to Marrakech before and only speak english, but Zac answered all of our questions about Marocco and the neighborhood. From the rooftop you can hear the calls to prayer from surrounding mosques - a magical and exotic experience. The riad itself is beautifully set out, superbly clean and peaceful. An amazing display of Maroccan craftsmanship and a haven within the crazy bustle of the Marrakech markets. The Riad will be difficult to find on your own - hire one of the handy barrow men to take you there.

Charming Riad

While this Riad is difficult to find (even if you're right outside), the reward is great once you do get inside. Upon arrival, you are immediately served steaming host mint tea and biscuits in the open-air courtyard. It is one of the most charming and quaint places I've ever stayed. Don't forget to visit the patio on the roof! The breakfast was better than most hotel "continental breakfasts", with more than enough to eat. The staff could not be more helpful and friendly, even getting up at 5:00AM to carry our bags down and see us off.

Excellent Riad

Excellent riad, close to square, helpful owners, free tea and cookies whenever we returned, and delicious breakfast. we requested eggs and the owner went out to get them. They went out of their way to make us feel at home.

Gary&Ing

Having stayed in Marrakech some time ago at another Riad, I've benchmarked against that memory and location. The staff here are friendly, however a couple of items left me a not let down: not being at the Riad and having to waiting outside in the heat for 25mins; happened a 2nd time but only for 1min as the guy was out getting breakfast and we had a quicker than normal dinner. Surprised no TV, but same as several years ago. In hindsight I would hv choose. A Raid 3-4mjns closer to the main square; might not sound a lot but I think it can count for those trips back thru the day.

Home from home

We were a family of six and booked the jade suit..it was ideal for our family..the rooms are well decorated and spacious.and well located near jame al finah square.the staff yusuf and zakaria i cant praise them enough..they went out if there way to make ourvstay wondrrful.

Wonderful cooking

We were made to feel very welcome; the service and Jemina's cooking were outstanding. The riad is beautifully restored with a great roof terrace giving views over the city and the royal palace next door. Some rooms are a bit small but are designed with great care. The route to the riad might be a little off-putting for some travellers but the location in the medina is ideal for the souk's etc and they organise an efficient collection service. Highly recommended.

Fantastic service

Most enjoyable. Friendly efficient staff, Excellent food.Slight complaint: our room was on ground floor facing on to an internal courtyard with no external windows. It smelt of unpleasantly of damp.

Great location and Moroccan feel

Loved this little riad. Loved the decore and great location. Walking distance to everything. Staff was great especially yoseph. Had supper when we got in and it was amazing. The negatives are that it can be loud as windows and doors face courtyard and that if you go in winter it's cold. Furnsce didn't work in both rooms we had. Otherwise loved it.

Beautiful haven

Our stay in this riad was our best experience in Morocco. Guests are made to feel exceedingly welcome, and are quickly on first-name basis with all the staff, who go above and beyond. The owner, Dominique, is a very friendly French ex-pat who has seen the world, and the Zachariahs are happy to tell you about the culture of the country. They even went to the train station to buy and collect our tickets, and organised a cake for a birthday! The cook, whose name I missed, is extremely talented, and the cleaning lady very friendly. This place becomes a wonderful haven from the city, which can become overwhelming. It is in a quiet neighbourhood yet is very close to the markets. Moreover, the photos on the internet don't fully show how exquisite and detailed the renovation of the building is. The only sour note was the bag carrier / guide who collected us at the medina boundary, who aggressively demanded a 5 Euro tip once at the riad, when 5 Dirhams is generous. I must stress though that these guys don't work for the hotel. Just be sure to fix a price before setting off. Certainly, if we returned to Marrakech we would stay here again, and will recommend it to our friends.

Hidden Gem

Beautiful little Riad in the Heart of Marrakech. We found the staff to be charming, our room was fab - the Safran - and we enjoyed a great breakfast each morning. We had the Riad to ourselves and the staff couldn't have done any more for us

great hotel

friendly, clean, pretty hotel in the medina with a fountain in the middle and patio on the roof. very friendly and helpful staff. but also nonintrusive. close to the main square but on a side path, so quiet. we were worried about being very inexperienced travelers, with an 11 year old, in a country where we didn't speak the language or know the customs much at all, but they made us feel very much at home. great breakfasts too! we were very happy to have chosen it.

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