Résidence Koh-I Nor by Les Etincelles
9.0

Wonderful

17 Guest reviews

9.0
Wonderful
17 Verified Reviews
Read all reviews
Cleanliness9.2/10
Service8.2/10
Comfort8.8/10
Condition8.2/10
Neighborhood8.0/10
Amenities8.6/10

Rue du Gebroula, Les Belleville, France. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
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Hotel Description

When you stay at Résidence Koh-I Nor by Les Etincelles in Val-Thorens, you'll be in the mountains, within a 5-minute walk of Val Thorens Ski Resort and Glacier. This luxury residence is 0.1 mi (0.2 km) from La Folie Douce and 0.4 mi (0.6 km) from Val Thorens Sports Centre. Make yourself at home in one of the 35 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 5:00 PM
Check-in by: 9:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per accommodation, per stay
  • Breakage deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 3.85 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Special Instructions
The check-in location differs from the property location. Check-in location: [Hotel Koh-I Nor]. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately EUR 22 for adults and EUR 12 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Other

Elevator

Concierge services

Ski storage

Breakfast available (surcharge)

Spa services on site

Multilingual staff

Free newspapers in lobby

24-hour front desk

Ski-in/ski-out access

Full-service spa

Spa treatment room(s)

Sauna

Number of restaurants - 3

Number of meeting rooms - 1

Number of indoor pools - 2

Number of hot tubs - 1

Self parking (surcharge)

Number of bars/lounges - 1

Ski passes available

Pool sun loungers

Terrace

Wheelchair accessible – no

Hotel reviews

9.0
Wonderful17 Verified Reviews
warning-sign.svg
Cleanliness9.2/10
Service8.2/10
Comfort8.8/10
Condition8.2/10
Neighborhood8.0/10
Amenities8.6/10
2/10
Poor
Fabiola, 28 Apr 2025
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It was our first time in Val Thorens and we were celebrating my husband's 35th birthday, we reserved this hotel expecting it to be amazing as it was 5 stars and not cheap at all. Usually at a 5v star hotel you have amazing customer service but in this case it was quite the opposite. Since it was nearly at the end of the season the hotel was greatly understaffed, the shuttles that were promised took forever to get to you or were always full. When talking to the staff about it they said that they were understaffed and rude. Val Thorens is quite walkable however since it was snowing most of the time we were there we had to freeze at night to walk back to the hotel after dinner. During our whole 10 day stay they changed our towels once, never cleaned and so we ended up even having to buy toilet paper ourselves because there was no one at the lobby ever. I understand it might've been the end of the season but that should not compromise the quality of your stay, if that's the service you will be giving then close the hotel completely. Definitely the worst 5 star hotel I have ever stayed at, we then stayed at Le Fitz Roy, also a 5 star hotel and it was INCREDIBLE - HIGHLY RECOMMEND.

8/10
Excellent
nadsta2, 12 Apr 2025
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The room was perfect for our needs (2 bedroom apartment with 3 guests). Hotel has everything you need. Great views out to the slopes & a lovely outdoor terrace with plenty of seating. You can ski straight out of the hotel. Ski passes & ski hire all available to hire from the hotel. We had drinks in the bar (service was great) but didn’t eat in the restaurant so can’t comment. The only issue we had was the kitchen equipment being dirty. We had to wash everything before using it due to old food being on cutlery, crockery, glasses, cups, pots & pans. The ashtray on the balcony also hadn’t been emptied & was full of cigarette butts. We addressed this with reception & they sent someone to the room to sort the issue. Our stay was pleasant, staff were really friendly & helpful. We would stay here again, even with the kitchen issue. We’d just make sure we check everything as soon as we arrive, as this is left to the guests before they check out.

10/10
Exceptional
Fatima, 04 Apr 2025
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Enjoyed hotel & location Wonderful staff

10/10
Exceptional
SANTIAGO FELIPE ALBAN, 01 Mar 2025
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Great place to stay!! Thanks a lot for the hospitality

10/10
Exceptional
Angela, 13 May 2024
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Fantastic!

I was there in the final week of the season, with the Residence mostly full, the hotel section closed, and minimal staff (Pierre really was our knight in shining armour), but the experience was still excellent. We were looked after extremely well, and the room, facilities, and pastry deliveries were all first class. Highly recommended!

10/10
Exceptional
Adam, 21 Apr 2024
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Great stay and good location

8/10
Excellent
Anabel, 21 Apr 2024
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The free shuttle car was a added bonus to our stay, we did not eat any of the restaurants as we run out of time, we did have a few drinks on the terrace which was stunning, and the views were priceless. We stayed in the Residence, therefore did not have access to the main spa without paying which was really expensive just to use the jacuzzi and a few other items. Also we did not have dressing gowns or towels for the small swimming pool which we could access, therefore had to use our bath towels.

10/10
Exceptional
Diego, 27 Jan 2024
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Everything was great! The only thing I didn’t like (although its not something that could be changed) is that the floor outside the properties was frozen during a few days

10/10
Exceptional
Daniel, 29 Mar 2023
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The Hotel had great views and was ski in ski out. The shuttle bus was very useful as the Hotel is right at the top of Val Thorens.

10/10
Exceptional
Linda, 16 Jan 2022
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Great stay

Amazing hotel and apartment. Chap on reception was so helpful. The pool area was very quiet and relaxing. Lovely sunset views from the hotel bar. Just brilliant

10/10
Exceptional
Dom, 02 Feb 2020
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Clean and convenient

Rooms were very clean, and the shuttle service into the town was quick and convenient. Stayed in the residences as a group of 4 friends.

10/10
Exceptional
Verified traveler, 18 Apr 2019
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This property was luxurious and very quiet and peaceful . great amenities such as ski room and ski shop . great location on the slopes

10/10
Exceptional
Verified traveler, 03 Feb 2019
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Excellent location, easy ski in ski out, 3mins wall to at least 5 bars for apres, at least 2 having live music each night. Similar walk to other restaurants. Reception staff very helpful. Appartment was lovely Took robes 3 days to arrive, please get more robes. Swimming pool cool temperature, great for swimming but not for relaxing, especially as there is not a hot tub, only a sauna. Definitely worth taking snow socks if you don’t have winter tyres.

8/10
Excellent
Verified traveler, 23 Jan 2019
expedia-logo-v2.pngTraveller

An excellent place for staying as a group for a ski trip. The hotel accommodated us especially well, giving us a larger room because we had so many staying. Very helpful front desk and staff. The taxi service was excellent and quick, always happy to help. The pool was slightly cold in the evenings after coming in from a cold day skiing but the sauna was great

8/10
Excellent
Seng K, 27 Dec 2017
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Almost good....

Although marketed as 2 bedroom for 4 adults as 5* with free wifi, it was felt wanting in a number of ways. Main prime reasons was that the wifi was very poor and logins was inconsistent. If connection was dropped after a period, ability to relogin was frustratingly inconsistent (even if all other devices were removed). Not clearly stating how many concurrent devices could be supported for best experience. Experience was random and ad-hoc. Speeds was slow and could be improved too. Ensuite did not have its own toilet, which is annoying. Lounge sofa area did not have adequate seating for 4 adults. Kitchen sink was smelly too... Accessibility for ski-to-door was a bit awkward....having to walk up/down a flight of stairs and through a ski-shop to get access to the slopes, or return at the end of the day.

10/10
Exceptional
alexandre, 21 Dec 2023
hotel-logo-v2.pngTraveller

Incroyable

Incroyable séjour ! Partie avec mon mari hors saison donc pas de monde et on a pu profiter des pistes bien enneigées ! 💯

8/10
Excellent
Frédéric, 28 Apr 2019
hotel-logo-v2.pngTraveller

Sejour au top

Très belle résidence attenante à l’hôtel. Personnel attentionné, mention spéciale pour la direction qui trouve des solutions adaptées à nos demandes en temps record. Les appartements sont beaux, nous avions une superbe vue surplombant la station.

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