Relax Comfort Suites
7.4

Good

117 Guest reviews

7.4
Good
117 Verified Reviews
Read all reviews
Cleanliness7.6/10
Service7.8/10
Comfort7.4/10
Condition7.0/10
location8.8/10
Neighborhood8.4/10
Value6.0/10
Amenities6.4/10

22 Nicolae Balcescu Bulevard, Bucharest, Romania. See map

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
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Hotel Description

With a stay at Relax Comfort Suites, you'll be centrally located in Bucharest, within a 5-minute drive of Palace of the Parliament and University Square. This hotel is 12.8 mi (20.6 km) from Therme Bucharest and 0.2 mi (0.4 km) from Central Committee of the Communist Party Building. Make yourself at home in one of the 22 individually decorated guestrooms, featuring refrigerators and LED televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Bucharest? This hotel has 30 square feet (3 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 11:30 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Crib (infant bed) fee: EUR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Italian

Romanian

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Business facilities

Accessible facilities

Other

Elevator

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Conference space

Coffee/tea in common areas

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

Front desk (limited hours)

Business center

Porter/bellhop

Express check-in

Designated smoking areas

Airport transportation

Free wired internet

Wheelchair accessible path of travel

Number of restaurants - 1

Conference space size (feet) - 30

Conference space size (meters) - 3

Number of meeting rooms - 1

Parking (limited spaces)

Computer station

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Free grocery shopping service

Mosquito nets

Hotel reviews

7.4
Good117 Verified Reviews
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Cleanliness7.6/10
Service7.8/10
Comfort7.4/10
Condition7.0/10
location8.8/10
Neighborhood8.4/10
Value6.0/10
Amenities6.4/10
8/10
Excellent
zoe, 12 Mar 2025
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.

10/10
Exceptional
miles, 04 Nov 2024
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Perfect location. Beautiful room friendly staff and very helpful.

6/10
Fair
THOMAS, 08 Oct 2024
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Decent sized 2nd floor room, clean and tidy though requires some upgrading (toilet door, sink) balcony, balcony very dirty, Very noisy area as is on main boulevard Extremely polite, friendly and accommodating members of staff, receptionist(s)/cleaners English speaking and understanding !

6/10
Fair
Claire, 15 Sep 2024
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Nothing special, room was lovely but the staff were noisy and played the TV in reception very loud.

10/10
Exceptional
David, 09 Aug 2024
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Staff are very helpful and friendly.

6/10
Fair
Moses, 18 May 2024
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There is too much noise from Cars from the main road

8/10
Excellent
MARIA, 11 May 2024
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It was walking distance to the Old Town. Our room was overlooking the main road and so noisy.

10/10
Exceptional
Valentin, 24 Apr 2024
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Location

10/10
Exceptional
Wayne, 12 Sep 2023
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Very central

Great location, walking distance to Old Town and many sites

2/10
Poor
Davide, 13 Jul 2023
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roaches in the bathroom and bedroom dirty super dirty I arrived late and tired, I couldn’t get shower just sleep 4h Avoid it Wish to be refunded but the lady smile on my face

10/10
Exceptional
Serafeim, 06 Jun 2023
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everything was smooth and as expected. we enjoyed our stay and we recommend it for short or long stays.

8/10
Excellent
Gabriella, 23 Feb 2023
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Very convinient spot next to the metro and plenty of food places around. The room had a nice bath and a kettle, and was very spacious. Unfortunately the hotel is situated on a very busy road wo it can get very noisy at night!

6/10
Fair
Verified traveler, 12 Jun 2021
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There was confusion checking in because I used Expedia and some miscommunication apparently. Room was OK, but a little noisy. I will stay again.

6/10
Fair
Verified traveler, 09 Sep 2019
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Convenient no-frills hotel near the Old Town

The location was very convenient for exploring the Old Town of Bucharest. We stayed 2 nights in a twin room. A bit disconcerting that we were not to put paper down the toilet. We were on the main road which is noisy but ok. If you are looking for a reasonably priced hotel near the Old Town then this is fine. Hope they get the plumbing sorted soon.

10/10
Exceptional
Verified traveler, 18 Jun 2019
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Nice, clean, great location, however no parking😂 just a parking spot on the street

8/10
Excellent
Verified traveler, 30 May 2019
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Close to old town. Clean hotel. Generally the city is negelected. And most properties around the city need paint up job

8/10
Excellent
Spartakos, 14 May 2019
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All fine. Need a trash can in the main room though.

10/10
Exceptional
Jamie, 28 Jan 2019
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Single traveler, great place!

Great hotel, friendly customer service by Florie, comfortable bed, big shower, perfect location.

8/10
Excellent
Darren, 28 Jan 2019
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Nice standard rooms, cleanliness left a bit too be desired though. Found a lipstick down the side of the bed and as myself and my friend are both male i think it was there before we got there.

6/10
Fair
Verified traveler, 25 Oct 2018
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Great Location

The hotel location is fantastic

8/10
Excellent
Fahmi A, 23 Oct 2018
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Great location

Location is great

8/10
Excellent
ABDULLAH, 16 Oct 2018
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8.5/10

Helpful staff, basic place in a beutiful area. I enjoyed staying there

8/10
Excellent
SUBASH, 30 Aug 2018
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Near the old city

it was a great location

2/10
Poor
DW, 15 Aug 2018
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Avoid!

Having stayed in this hotel previously, we were very disappointed in the drop in standard. Having booked a ‘superior’ room, the room we were given was small, noisy, had a broken shower, and no internet WiFi connection (despite reporting the matter a number of times) until the final morning. The staff seemed to lack management, and were indifferent to issues. During one night the hotel had an extended power outage. The entire hotel was left in complete darkness, with no emergency lights in corridors or stairways, or even luminous signs marking exits. I’m not certain if this is allowed under EU legislation, but I hate to think of the consequences in an emergency. On departure, despite our requests, the staff were unable to order any suitable (i.e. reliable taxi) transport for our onward journey. Very poor.

4/10
Poor
Mariana, 29 Jul 2018
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I did not like nothing bugs a lot the bath tub was annoying it had cracks when you take a shower water leaks and there where bugs

8/10
Excellent
Erik, 09 Mar 2018
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Decent value

The room was meant for grandeur but the leaky oversized tub in the bathroom with black mold in the grout and the door stopper that allowed only partial access to he sink kind of soured my experience. The furniture and decor are outdated but charming in a way. There were plenty of power outlets and the radiator heat was superb. The staff were really great and went above and beyond to make check in and check out go smoothly.

8/10
Excellent
Paul, 06 Feb 2018
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Perfect location hotel

Basic but good value hotel in a great area of the city, convenient for the old town

8/10
Excellent
Juzo, 05 Feb 2018
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Centrally located decent hotel

Overall, it is a good budget hotel in a good location. It's only 5-10 min walk from Universitate Metro station and you can walk to Old Town (15-20 mins). There are bakery/ super market/ Currency exchange/ ATM nearby. It was a little noisy in the room at night because it's located on the main road.

6/10
Fair
Gordon, 03 Jan 2018
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BUcharest Hotel

Although the rooms were big and well appointed and the staff were nice, this hotel does not live up to the way it is advertised. The description says it has a restaurant and bar, 24 hour airport shuttle and free breakfast. In reality there is no restaurant or bar, just a place that serves a limited breakfast which we had to pay extra for. The 24 hour airport shuttle translates as them phoning a taxi for you. The location also is not as close to Old Town as we expected, about a 15 min walk and the surrounding area is not particularly attractive. The room however was excellent. Large bedroom, separate lounge, fridge and decent sized TV and the staff were helpful.

10/10
Exceptional
Dolev, 22 Oct 2017
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Excellent

The hotel close to the Old-Town where the bars and restaurants are. The staff was very nice. Thanks for a great vacation.

10/10
Exceptional
Andrew , 17 Oct 2017
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Very nice staff and a great room

The staff was very friendly and personable. The room was exactly as advertised. The hotel is located in central Bucharest and things to do are within easy walking distance.

10/10
Exceptional
antonio, 09 Oct 2017
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Bucharest

Great room with jacuzzi nice bed good wifi and tv channels in the center or town and of the metro station.Friendly staff and always safe and clean.Fridge in the room a plus ... we'll be back!!!

4/10
Poor
Dorin, 07 Oct 2017
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Tired rooms

8/10
Excellent
G.A., 10 Sep 2017
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Great location

Good location for the centre of Bucharest, and also close to the metro and bus stop for the airport. Pleasant and helpful staff, and a nice, clean, well looked after room. Only downside for me was I struggled to get a decent night's sleep as I was in a room facing the busy main road, but then I did expect that to be the case so can have no complaints.

4/10
Poor
Verified traveler, 18 Aug 2017
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Not quite what we were expecting. A hotel is somewhat old.

10/10
Exceptional
Michael, 11 May 2017
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Recommended

Fabulous experience!

10/10
Exceptional
ROBERT, 31 Jan 2017
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clean & convenient hotel friendly staff

stayed here before and will stay again great value and friendly helpful staff bars and restaurants 5 minute walk away.

8/10
Excellent
Verified traveler, 06 Jun 2015
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Good location but not for long term stays

I stayed several times at this hotel. The good things: the central location, affordable prices, spacious rooms. The bad things: very noisy even in the night on the street side; the air inside the rooms doesn't feel clean enough, probably because they open the windows and there is a large and busy avenue just in front;the doormen are polite but strange, insisting in taking your luggage and showing you the room.

8/10
Excellent
Verified traveler, 07 May 2015
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I was very happy with hotel and I would stay there again if I go back to Romania.

6/10
Fair
Adrian, 25 Mar 2015
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Dodgy hotel porter

Asked the porter give me directions to bar for football. He ordered a taxi and sent me to a strip club. Halfway there somebody jumped in the car and told me he was the manager. Very dodgy. I told him I wanted to watch football and he walked me down the road to another strip club. I walked out. Porter obviously on commission.

6/10
Fair
Marco, 02 Nov 2014
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One night

I night stopover, perfectly fine

8/10
Excellent
Ed, 03 Oct 2014
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Relax Comfort Suites good hotel.

Great hotel. Only problem I had was traffic noise in rooms next to the street. Bucharest traffic roars 24 hours a day.

8/10
Excellent
Sandu, 28 Jun 2014
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Nice staff, great location, good price!

The room was nice enough, clean and comfortable to stay in. The location is great (close to main intersections and short walking distance from the subway, the old city, and the People's Palace). The bathroom was recently renovated, everything looked just slightly used - but clean. The staff was very nice and provided lots of information about getting around in Bucharest and more. Overall, it was a very pleasant experience.

8/10
Excellent
Verified traveler, 15 Jun 2014
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nice place

nice place

8/10
Excellent
Verified traveler, 15 Jun 2014
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nice place

nice place

6/10
Fair
Steffan, 17 Jul 2013
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Not very impressed but not bad either

The overall stay was ok. Having to pay extra for more juice for a breakfast that was already paid for was not good. There was a foul smell in my bathroom which seemed to pop up everytime i flushed the toilet. Other than those problems it was just ok

6/10
Fair
Verified traveler, 27 May 2013
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ok hotel close to the city center

it is ok budget hotel. nothing unexpected. close to the nice walking area of the downtown.

6/10
Fair
mo, 23 Sep 2012
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hotel rooms good size with plenty of space and free wifi...bathrooms a bit dated.

8/10
Excellent
Jimmers, 12 Jul 2012
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Great staff, good location

Staff was overall very friendly and helpful. Hotel is very close to the Old Town and is right off the metro line. Good value for money. The A/C was amazing.

4/10
Poor
Claudio, 16 Nov 2024
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Ottima posizione per poche pretese

Hotel per chi non ha pretese e vuole spendere relativamente poco in una posizione ottima per spostarsi a piedi in metro o bus. Letto comodo,stanza grande e pulita. Il bagno davvero brutto con la tenda della vasca che è antigenica e non comprendo come nel 2025 ancora possa esistere. Stanza abbastanza rumorosa essendo su una via principale e molto trafficata e anche perchè essendo proprio attaccata alla reception si sente chiunque parlare.

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