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Relais & Châteaux Hôtel Parc Victoria
5 Rue Cépè, Saint-Jean-de-Luz, France
Most Popular
Other
5 Rue Cépè, Saint-Jean-de-Luz, France
Hotel Description
With a stay at Relais & Châteaux Hôtel Parc Victoria in Saint-Jean-de-Luz, you'll be by the ocean, just a 5-minute walk from St-Jean-de-Luz Beach and 6 minutes by foot from Bay of Biscay. This 5-star hotel is 7.5 mi (12 km) from Hendaye Beach and 12.1 mi (19.4 km) from Cote des Basques. Make yourself at home in one of the 20 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Saint-Jean-de-Luz? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room.
Hotel policies
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.50 per person, per night
We have included all charges provided to us by the property.
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
18
Optional fees
- Fee for continental breakfast: approximately EUR 24 per person
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Spanish
Amenities
Description
5 Rue Cépè, Saint-Jean-de-Luz, France. See map
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Hotel Description
With a stay at Relais & Châteaux Hôtel Parc Victoria in Saint-Jean-de-Luz, you'll be by the ocean, just a 5-minute walk from St-Jean-de-Luz Beach and 6 minutes by foot from Bay of Biscay. This 5-star hotel is 7.5 mi (12 km) from Hendaye Beach and 12.1 mi (19.4 km) from Cote des Basques. Make yourself at home in one of the 20 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Saint-Jean-de-Luz? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room.
Hotel policies
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2.50 per person, per night
We have included all charges provided to us by the property.
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
Optional fees
- Fee for continental breakfast: approximately EUR 24 per person
- Pet fee: EUR 20 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Spanish
Amenities
Highlights of your stay
Most Popular
Swimming Pool
Free WiFi
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities
Other
Elevator
Conference space
Surfing/bodyboarding nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Breakfast available (surcharge)
Arcade/game room
Garden
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Internet access in public areas - high speed
Steam room
Sauna
Billiards or pool table
Accessible bathroom (in select rooms)
Roll-in shower (in select rooms)
Wheelchair accessible parking
In-room accessibility (in select rooms)
Number of restaurants - 1
Conference space size (feet) - 538
Conference space size (meters) - 50
Number of meeting rooms - 1
Tennis on site
Number of outdoor pools - 1
Number of spa tubs - 1
Golfing on site
Playground on site
Number of bars/lounges - 1
Pool sun loungers
Boat tours nearby
Terrace
Babysitting or childcare (surcharge)
Supervised childcare/activities (surcharge)
Games
Table tennis
Foosball
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant