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16 Jun 2025
Monday
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17 Jun 2025
Tuesday
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2 Adults - 0 Child
1 room

Reina Victoria Apartments & Suite
5.6

Poor

8 Guest reviews

5.6
Poor
8 Verified Reviews
Read all reviews
Cleanliness6.2/10
Service5.4/10
Comfort5.2/10
Condition4.8/10
Neighborhood4.8/10
Amenities4.0/10

Av. Doctor Federico Rubio y Gali 21-23, Madrid, Spain. See map

Dining services
Concierge
Laundry
Entertainment
Non-smoking
Elevator
Hair salon
Fireplace in lobby
Television in common areas
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See map

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Hotel Description

With a stay at Reina Victoria Apartments & Suite in Madrid (Tetuán), you'll be within a 5-minute drive of Bernabéu Stadium and Gran Via. This hotel is 3.2 mi (5.1 km) from Plaza Mayor and 3.2 mi (5.2 km) from Prado Museum. Make yourself at home in one of the air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Hotel policies

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 7

Pet max weight (per pet) in lb is 15

Only dogs and cats are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 8:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-in is available
  • Contactless check-out is available

Important information

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The host will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property is professionally cleaned
Minimal age
18
Optional fees
  • Nearby parking fee: EUR 32 per day (820 ft away)
  • Pet fee: EUR 29 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 8:00 PM and 2:00 AM
  • Crib (infant bed) fee: EUR 29.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

Thai

Portuguese

Filipino

English

Italian

French

Romanian

Spanish

Amenities

Most Popular

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Other

Elevator

Hair salon

Fireplace in lobby

Television in common areas

Multilingual staff

Express check-out

Express check-in

Grocery/convenience store

Number of restaurants - 1

Number of bars/lounges - 1

Distance from property (ft) - 820

Distance from property (meters) - 250

Wheelchair accessible – no

Hotel reviews

5.6
Poor8 Verified Reviews
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Cleanliness6.2/10
Service5.4/10
Comfort5.2/10
Condition4.8/10
Neighborhood4.8/10
Amenities4.0/10
2/10
Poor
Karl, 24 Jun 2019
hotel-logo-v2.pngTraveller

DO NOT BOOK HERE. We were scammed, never turned up with the keys. Left my family without a room for the weekend. They didn't speak English, as was advertised. Refused to refund our money, do not use!!

2/10
Poor
Verified traveler, 18 Oct 2019
expedia-logo-v2.pngTraveller

Gustarme la situacion del inmueble, pero el resto deplorable, todo sucio y en mal estado, ropa sucia de cama i toallas de los anteriores inquilinos dentro del armario de la habitacion de matrimonio, solamente habian 2 toallas de baño i eramos 4 adultos, tampoco habia jabon de baño, la puerta del baño estaba rota junto con mas cosas, no habia agua caliente ni siquiera para terminar de ducharse una persona, los muebles estaban llenos de polvo, las almohadas estaban manchadas, el sofa tambien tenia buena mancha i lo cubrieron con el cojin para que no se viese, el suelo sucio y la cocina con migas de comida, las paredes llenas de humedad i ademas con telarañas. Un sitio al que no volvere nunca jamas ni recomiendo a nadie que vaya. Las fotos nos engañaron i mucho, es la primera vez que nos sentimos tan engañados i defraudados, nunca hemos tenido una experiencia tan nefasta.

8/10
Excellent
Verified traveler, 05 Aug 2019
expedia-logo-v2.pngTraveller

bonjour. je n ai pas aimé que sur PLACE on ne puisse joindre personne.........

6/10
Fair
Verified traveler, 24 Apr 2019
hotel-logo-v2.pngTraveller

Justito

Muy justo para dormir,muchos muebles y utensilios en general en mal estado. La parte buena es que es bastante barato y está entre 3 estaciones de metro a unos 10 minutos andando. Mercadona,día, burguer king ...cerca a 5 minutos

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