Regal Plaza Hotel & Residence

7.6

Very Good

98 Guest reviews

7.6

Very Good

98 Verified Reviews

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Cleanliness8.2/10

Service7.6/10

Comfort8.0/10

Condition7.8/10

location5.6/10

Neighborhood5.8/10

Value8.0/10

Amenities6.8/10

Staff at reception gave us a room which was not cleaned (2 night stay in August'19). After speaking to the duty manager this issue was resolved appropriately. Furthermore the location is located a bit off central sightseeing however the property is clean and luxurious. Situated near the metro, just a few minutes walking. Despite the big error made, I still recommend this property.

This is a great property. The location of this hotel is a bit out of the way. However there’s a metro station that’s only five minutes away. Getting to center of Shanghai is not a problem. This hotel is very quiet and clean. It was exactly what I needed.

Far but good

Little bit far from airport but worth the stay

Continue to do a great job. Thank you I had a great time and the staff was very helpful.

Hotel was comfort, but so far from downtown, metro station on five minutes walk which is good if you don't want to take expensive taxi to go Downtown. Rooms were clean and comfortable. Staff was ok, 24 hours reception and people do speak little English

Good Value for Dollar, Helpful Staff

The Regal offered very good value for dollar. It is located about 7 minutes walk from a metro station. The neighborhood is a bit remote (no restaurants or shopping). It's about 45 minutes from Pudong airport (with no traffic). My one complaint would be that the hotel restaurant offered a very limited menu. The staff were very nice. I had a problem with my room. Ella at the reception did a great job solving the problem. So overall, I would recommend this hotel to other business travelers.

Great Location though..

Great space. Big rooms but industrial area.

Awesome Shanghai Hotel

Amazing hotel, great service, everyone from front desk reception, to concierge, to house keeping and to restaurant's staff were helpful and obliging, location is close to metros, it was wonderful to have such a nice big room, accommodating staff , happy staying there and will be back!

clean stay

hotel is in separated commercial area so no shops or restaurants, the hotel is setup for you to eat at the hotel, there are a few local shops on other side of rail bit very limited and you need to know where, air conditioning is fixed even though room has controls, oh there is a Starbucks in another commercial building nearby so that helps, really to sum it up.... no shopping, no outside food, far away from western mainstream so it's used more for overnight tourist buses, it comes with a completely empty kitchen with no plates cutlery pots etc so don't rely on cooking yourself, they do sell plastic plates and forks as a token option, so again it's setup for buses and bus packages,

Free trade zone.

Good location if you have business at the free trade port zone. Neraby subway.

Regal Plaza Shanghai

I enjoyed my stay at the Regal Plaza in Shanghai. The subway station is close to the hotel. However, I forgot to check how far it is from the Hongqiao train station. It is very far from the Hongqiao train station, about an hour away by taxi from the train station. I do not recommend anyone this hotel if you are traveling to and from the Hongqiao train station. The room was clean and comfortable but the distance from Hongqiao train station is very far.

Clean and Tidy Hotel

Comfort and the hotel is nearby Waigaoqiao Trade Zone. Good location for business trip The breakfast is good!

Nice Hotel but not good wifi.

It was a great hotel for the price. very clean and comfortable. The room was nice and well designed. New and clean bathrooms and nice kitchen area. It is 40 minutes away from downtown (that's little far) if you are a tourist. The only complain I have is the internet. The in room wifi didn't work most of the time and got disconnected multiple time. It wouldn't let you connect to face-book at all. The hotel restaurants are not that great. It is very close to subway. The location of the address appears wrong in google map. So when you search on google map select the one says "Regal plaza hotel and residence SHANGHAI". If you take the metro Line-6 get off at Waigaoqiao Free Trade Zone North and take Exit-1 you will see the hotel on your right. But you have to go around to pass the fence (~3 minute walk).

Lovely hotel but very far from central Shanghai

This was a really lovely hotel with a massive two-bed apartment as our room and was highly satisfactory in every way. Staff were friendly, there was an English afternoon tea in the restaurant. However, we had not realised this was no-where near central Shanghai, but in the free trade zone. It was only an hour or so from the airport which was convenient but more like 1 1/2 hours to Shanghai, so this would not suit everybody. We actually found it pleasantly peaceful and relaxing, and were able to visit Shanghai for a day trip.

Very spacious room

Although there is a kitchen in room, cannot cook unless you pay extra to rent the kitchen implements. But the way, there is no sauna.

can't adjust heat individually was told pre setted and with adjust rightaway. one night as low as 17c, another night 17.5 c with outside temp as low 0 c. Room is not quiet enough with distributing sound

nice hotel if its not cold outside

Keeping rooms not heated on 7 degrees in winter is not comfortable. Even with AC the whole night in morning just 14 degrees

Very far from the city, and inconvenient to dining

The room itself was generally very comfortable and clean. The most disappointing experience during our stay at the hotel was dining in. As our stay at the hotel was a short stay, we did not include breakfast in our booking. We approached one of the stuff at the breakfast buffet to make enquiry as for the price per person. The staff advised us of the price, and we were asked our room number for her to prepare the invoice. She lead us to our table and handed us the invoice for signature, without any mention or alerting us that the buffet was closing as we were walking in. As we begin to approach the restaurants to get food, all the utensils have been taken away and the food had already packed up. We managed to get some bread and boiled eggs and nothing else. We expected to get the food and services for the price that we paid for. Not only we did not get much food but also a 15% service charge was charged to our bill with no service provided. The staff English was poor, which made it difficult to communicate for any compliant.

Staff was very courteous. Location nearby subway and made it easy to get around.

It sucked

Air conditioner didnt work smelled

Great Value

Stayed at the Regal Plaza for 3 days for a business trip , the service was excellent , room service and restaurant food was really nice also . The room was large , clean and comfortable . The only down side is that its a far distance from the centre of Pu Dong . Great value hotel , would stay again .

Acceptable hotel

Stayed here for a couple of days. Decent wifi, close to the metro.

Too isolated

Difficult location for business

A good experience

A nice and friendly hotel. I would book again in the future. But it is too far from the center of city.

good for business trip

it was a bit far for the location was described other than that ok value for money

business trip

Everything was perfect. Great hotel perfect service. Just too far from the city!

If the location works...

A bit isolated but great people and a very good stay - Shanghai is a bargain anyway and this is a bargain within that. If the location works - highly recommend.

Nice choice

Very comfortable and nice room but location is not good.

Excellent for the price

Good hotel. I recommend it. I will stay there in all my visits to Shanghai.

Very Impressed

Okay, the location was in the middle of an industrial zone, but the hotel was first rate - and they gave me an upgrade.

Far from the airport

The hotel has a subway train station close to the front door, and many shops near the number three door entrance. Hard to find unless you tell the driver is located at number two door entrance. Too far from both airports but good for local business and free parking. Friendly staff and great lunch with reasonable cost.

Pretty clean and new hotel but far distance from city area

The train station is just a 5 minute walk away and this will connect you to other parts of city.

Good Hotel, Far from any city attractions.

Location: The hotel is great if you have business in the Free Trade Zone. If you are a tourist, i suggest you look else where. Taxi fare to bund area is about 90 CNY. Good luck getting somebody to drive you back to the hotel at night. There are no information for the tourists at the hotel. Food: there are three restaurants in the hotel. They all close early and weekend (imagine that!). Rooms are Modern, spacious and clean. You do get free internet which is a plus. N

距離市區太遠，去上海外灘需要搭1小時的士！不過服務員態度友善！設備也很完善。但自助早餐不太好吃，希望可以改善。

附近有便利店與星巴克，基本購物需求沒問題(比較適合商務出差)。

廁所一直散發出臭味

房間內的廁所有很重的臭味

CP值很高

房間很大，也很乾淨，但是地點比較偏僻，不過旁邊有地鐵站。

一室一厅房

房间非常大 景色也不错就是停车略微不方便 别的都很好

추웠습니다. 불친절하구요.

위치는 지하철 역 옆이라 편리합니다. 대신 와이가오차오 지역 자체가 도심에서 멀리 떨어져 있고, 지하철이 종점까지 오는 것과 아닌 것이 있어 도심으로 가셔야 하는 분은 은근히 불편할 것 같습니다. 방은 아주 넓고 좋았습니다만, 좀 추웠습니다. 온도조절기를 계속 켜 놓아도 충분한 온도까지 올라가지 않았습니다. 식당은 좋은 편이었지만, 직원들이 약간 퉁명합니다. 조식 없는 패키지여서 따로 돈을 내고 먹겠다고 했는데, 내부에서 에러가 있었는지, 식사 중에 쫓겨났습니다. 카드로 먼저 차지까지 했는데도 말이죠.

很棒的住宿，很荒涼的地點…

飯店的品質是真的很棒，但…附近的機能真的 不予置評！

ホテル内に自販機や売店がないので不便、ただ隣のビルにコンビニある。 部屋にみにばーも無かった。部屋は綺麗で快適。

偽物のリーガル

他の方々のコメントにもありましたが、偽物のリーガルとしか言いようがない。実際に偽物なのかもしれない。 チェックイン時のスタッフは若い経験のない女の子2名だけで、個人客、家族連れの顧客を無視して、３０分以上も団体の旅行会社と堂々とフロントで打ち合わせと言うより世間話をされていて、怒ったら、中国語でチェックインなのか？と受付スタッフの失礼な態度。もちろん、リーガルのはずなのに英語は通じない。ホテルの顔のはずのフロントがこれでは偽物のリーガルとしか言いようがない。更に、部屋もエアコンが全く効かない。クーラーが潰れている。スタッフに言っても他の部屋もだ。と言われ、暑い状態。快適感などない状態で、二度と利用したくないし、誰にも勧めたくない。勧めては行けないと良心から感じた。当然、ベルボーイも居なかった。ホテル内のラウンジ等も全て閉まっていた。本当のリーガルとは大違いなので、偽物なのだと確信。

房間跟服務員都非常好。就是有點偏僻，晚上坐計程車回師傅根本找不到，因為酒店的LOGO沒有燈，什麼都看不到！

Good hotel at Shanghai Waigaoqiao FTZ

Service standard, including front desk representative is obviously below average. Security and lighting in public area is not sufficient, and do not feel safe environment. Good facilities inside the room. Hotel location is far away from Pudong CBD and more far way from Puxi CBD. Too remote in surrounding facility at night time.

綺麗な部屋でした

綺麗な部屋でした。 ホテルとは関係ありませんが、hotels.comさんのＷＥＢページに記載されている当ホテルの位置が間違っていますので、修正いただくべきかと思います。

I won't use it again.

It is too far from subway. If you refer to google map. You may have a difficulty to finding. Also. It was supposed to be double room. But it was twin.!! I told them but I couldn't solve my problem.

都心から遠すぎて何もなさすぎる後悔した。

4泊の予定でしたが、1泊のみで残りの3泊は、返金されませんでしたが、キャンセルさせていただきました。 電車でホテルから、人民広場まで、50分、浦東国際空港まで90分遠すぎです。 タクシーだと人民広場まで、40分、浦東国際空港まで40分遠すぎです。 ホテルの部屋内も、埃くさく、シャワーの水も埃？土？臭いでした。 もう2度と泊まりません。 3泊分の宿泊代返してもらいたいです。 時間がもったいないHOTELです。

war leider nur auf Dienstreise dort. aber privat komm ich auch dahin.